12Return Description
12Return is the most trusted cloud-based solution to product returns management in a circular and customer-centric economy. The 12Return platform and ecosystem provide an all-in-1 returns management service for retail brands in cross-border commerce.
Prepared for global returns
12Return was designed with global returns as its core. 12Return is the single returns platform for your global Direct to Consumer business.
There is no one-size-fits all
You have full access to your account settings. You can set up return policies, return motives, emails, carriers, logistics routes and many other things.
Multilingual customer interface
All customer-facing items, including emails, return reasons, documents, and the return portal can be set up in nine languages.
It works with all systems
12Return is compatible with popular systems such as Shopify. This is not all. Our API suite gives you the flexibility to work with any system within your supply chain.
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