Navis Rezforce Description
Only the best US-based agents are hired, trained, and performed tested. They deliver an industry-leading 99.89% booking accuracy rate to our clients. Each call generates guest lead data that can be used to capture second chances bookings and expand your marketing database. RezForce Lux agents are trained using the 5-Star certification standards of Forbes Travel Guide and receive an overall satisfaction score in excess of 99%. You can increase your profitability by balancing fixed labor costs and variable labor costs that are flexible with your business. You only pay us when we book and/or handle your reservations calls.
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Integrations
Company Details
Company:
NAVIS
Year Founded:
1987
Headquarters:
United States
Website:
naviscrm.com/services/call-center/
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
Customer Support
Phone Support
Online
Navis Rezforce Features and Options
Call Center Software
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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