Cendyn Call Center Description
Cendyn provides powerful web-based solutions to all your call center requirements, including flexible workflows and enhanced tools for reservations agents, loyalty program integrations, and voice services.
Give your agents a complete view of your rates, inventory, and property information. This will allow them to quickly answer property questions, reserve the right room or rate plan for guests, and even make multi-room and multirate plan bookings with single reservations.
Deep integrations with loyalty or player programs are possible. Data from multiple sources can be merged into a single platform that gives reservations agents a 360-degree view to your most loyal and valuable guests.
To increase your ROI, drive more direct bookings and handle reservations calls more efficiently to reduce operational costs.
Pegasus CRS reporting solutions allow you to track metrics such as conversion rates, talk times and denial reasons.
Cendyn Call Center Alternatives
Our easy-to-use online booking engine and reservation software will help you increase revenue and streamline your operations.
Our cloud-based solutions allow you to optimize the guest experience before, during, and after your stay. Our integrated payment processing makes it easy to train staff and implement automated processes that will improve operations, guest management efforts, and secure payments.
- Increase Operational Efficiency
- OTA/Google Hotels Connections
- Real-Time Rates/Availability
Multiple Calendar Options
- Upsell Addons and Packages
- ADA Search Filters
24/7/365 Support (Phone and Email)
Learn more
Park is the world's most easy-to-use campground management software, that is always free for you.
You'll be an expert in no time with our simple drag-and-drop to manage your short-term and seasonal reservations, including invoicing and meter readings.
Campers book from your website with your branded booking flow that will allow them to reserve their site in under a minute. Whether it's an RV site, cabin, kayak, tent, boat slip, or anything else - you can automate everything through Park.
We'll build out your park and have you trained in under a week, so you can immediately see the uptick in business and have more time to get back to what you love.
Learn more
ninexhoomie
Ninexhoomie serves as a cloud-driven hotel management solution tailored for independent lodging establishments such as hotels, resorts, hostels, and homestays. This platform integrates various functionalities, including a property management system that handles reservations, room inventory, front-desk tasks, guest information, and billing, along with tools for housekeeping, restaurant point-of-sale, and payment processing. It features a booking engine that facilitates direct reservations, while a channel manager efficiently communicates rates and availability to online travel agencies. Moreover, it includes workflows for QR-based guest check-ins, digital communication with guests, access for travel agents, comprehensive reporting, and revenue management tools. Designed specifically for independent hospitality businesses, Ninexhoomie also offers an Android app for staff and operators, enhancing operational efficiency. Additionally, it provides multi-property management controls and an agent portal to further streamline booking processes and guest service interactions. Overall, this platform enhances the operational efficiency and guest experience for a variety of lodging options.
Learn more
Compass Reservation System
onPeak's unique hotel reservation platform, Compass™, is crafted with insights gathered from customers, clients, and leaders in the event sector to provide an unparalleled booking experience. Participants in events can effortlessly make and manage both individual reservations and room blocks, while features like cloud-based reporting and real-time inventory tracking allow for informed, data-driven choices that can enhance the overall success of your event. This reservation system prioritizes efficiency, enabling users to receive the information necessary for hotel bookings with fewer clicks and page views compared to other booking engines. Guests can conveniently filter available accommodations by price, distance, amenities, or star rating, ensuring quick and efficient reservations, whether they are at home or on the move. With this streamlined process, your participants can easily secure the rooms they require! Additionally, group managers can appreciate a hassle-free reservation experience, regardless of whether they are booking for a small gathering or a larger group of 200.
Learn more
Integrations
No Integrations at this time
Company Details
Company:
Cendyn
Year Founded:
1996
Headquarters:
United States
Website:
go.cendyn.com/cendyn/sourceforge/call-center
Media
Recommended Products
Paessler - Monitor Your Whole Network in Minutes
Waiting weeks for a monitoring rollout isn't an option when infrastructure doesn't stop running. PRTG's auto-discovery scans your network and suggests from over 200 pre-configured sensor types, so you're watching servers, applications and devices within minutes, not after a multi-week deployment. Enterprise-strength monitoring, without the enterprise complexity. Start your free trial today.
Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Training Videos
Customer Support
Business Hours
Online Support
Cendyn Call Center Features and Options
Cendyn Call Center User Reviews
Write a Review- Previous
- Next
