MCUBE Description

Discover MCUBE's groundbreaking unified omnichannel solution in Cloud Telephony Services, a game-changer for business communication. Wave farewell to communication challenges and welcome a streamlined experience that lets you prioritize your customers. This innovative technology equips businesses to deliver outstanding customer service, enhance productivity, and open doors to fresh growth opportunities. With MCUBE, you can transform the way you connect with your clients and elevate your business to new heights.

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Pricing

Pricing Starts At:
NA
Pricing Information:
NA
Free Trial:
Yes

Integrations

View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
VMC Technologies
Year Founded:
2008
Headquarters:
India
Website:
mcube.com
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Media

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

MCUBE Features and Options

Auto Dialer Software

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

IVR Software

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Softphone Application

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

MCUBE User Reviews

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  • Name: Soundarya C.
    Job Title: CRM analyst
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good Service from MCUBE

    Date: Jul 10 2025

    Summary: MCUBE is a reliable and effective communication solution for businesses. From voice automation to WhatsApp integration, the tool delivers strong functionality with consistent support. Great experience overall!

    Positive: Mcube offers a feature-rich platform that covers essential communication needs like voice automation, WhatsApp integration, and call tracking, all under one dashboard. The user interface is intuitive, making it easy to onboard new team members. Their support team is highly responsive, knowledgeable, and quick to resolve any queries or technical issues. Overall, the software delivers excellent value for the amount paid, making it a smart investment for businesses looking to streamline their outreach and customer engagement processes.

    Negative: Nothing significant to mention so far — the platform has worked smoothly and met our expectations without any major issues.

    Read More...
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