Alternatives to LumenVox

Speechmatics is the most accurate and inclusive speech-to-text API ever released. Speechmatics is the world’s leading expert in Speech Intelligence, combining the latest breakthroughs in AI and ML to unlock the business value in human speech. Businesses use Speechmatics worldwide to accurately understand and transcribe human-level speech into text regardless of demographic, age, gender, accent, dialect, or location in real-time and on recorded media. Combining these transcripts with the latest AI-driven speech capabilities, businesses build products that utilize summarization, topic detection, sentiment analysis, translation, and more. How is Speechmatics different? * The most accurate speech recognition on the market * 50 languages with vast accent and dialect coverage * Cloud-based or on-premises deployment options for data security * Real-time transcription with low latency and high accuracy * Real-time translation with 69 language pairs * Speech Understanding features such as Summaries, Sentiment, Topic Detection, Chapters, Audio Events * Fast and secure transcriptions for pre-recorded audio * Automatic translation and language identification * A culture of R&D in deep learning and speech recognition

Create a scalable voice experience with the API that connects millions globally. With Twilio Voice, you can build unique phone call experiences with one API, to create, receive, control and monitor calls with just a few lines of code. Customize your experience the way you want by using a wide range of customization resources, such as our Voice SDK, speech recognition, Interactive Voice Response (IVR), and recording transcriptions. Whether you're looking to set up global conferencing or alerts & notifications, Twilio has the support you need for building with Voice, such as our Twilio Runtime and Studio developer tools. Find docs, code samples, and helper libraries to start building today.

An API powered by Google's AI technology allows you to accurately convert speech into text. You can accurately caption your content, provide a better user experience with products using voice commands, and gain insight from customer interactions to improve your service. Google's deep learning neural network algorithms are the most advanced in automatic speech recognition (ASR). Speech-to-Text allows for experimentation, creation, management, and customization of custom resources. You can deploy speech recognition wherever you need it, whether it's in the cloud using the API or on-premises using Speech-to-Text O-Prem. You can customize speech recognition to translate domain-specific terms or rare words. Automated conversion of spoken numbers into addresses, years and currencies. Our user interface makes it easy to experiment with your speech audio.

Enhance customer interactions across various channels with uContact, net2phone's cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. uContact facilitates seamless management of all contact center interactions. Ensure top-notch voice experiences in inbound, outbound, or blended campaigns and engage customers through their preferred digital channels using the Unified Inbox. Our comprehensive platform offers features such as agent and supervisor capabilities, voice options, omnichannel support, and automation tools including chat bots, form creator, and workflow designer.

NICE CXone is a SaaS-based contact centre software that empowers organizations by improving the quality of leads, and reducing client interaction costs. NICE CXone is robust and scaleable. It is built on multi-channel ACD and speech enabled IVR. This allows contact centers to process inbound support requests. Agents can connect seamlessly with customers via multiple channels, including email, voicemail, voicemail, social networks, chat, and voicemail. NICE CXone's key features include predictive dialers, CRM integrations, customer feedback, quality management, workforce optimization and disaster recovery, network connectivity, reporting and analytics, and predictive dialers.

net2phone is a leading Unified Communications provider offering innovative and affordable cloud based telephony services in the US and worldwide. With an embedded Voice over IP experience at the core, 30+ years of on-going innovation, and an ever expanding global presence, net2phone is one of the fastest growing providers in the industry. Our cloud-based, unified communications and contact center solutions help businesses around the globe succeed by interacting with their consumers with enhanced intelligence and insights.

Amazon Lex allows you to create conversational interfaces in any application by using voice and text. Amazon Lex offers advanced deep learning functions such as automatic speech recognition (ASR), which converts speech to text, or natural language understanding (NLU), which recognizes the intent of the text. This allows you to create applications that are engaging and have lifelike conversations. Amazon Lex gives developers the same deep learning technology that powers Amazon Alexa. This allows them to quickly and easily create sophisticated, natural-language, conversational bots ("chatbots") with ease. Amazon Lex allows you to create bots that increase productivity in the contact center, automate simple tasks and improve operational efficiency across the enterprise. Amazon Lex is a fully managed service that scales automatically so you don’t have to worry about infrastructure management.

Rev offers premium on-demand, manual, and automated transcription, closed captioning, and foreign subtitling services. Rev has 170,000+ clients, ranging from freelance journalists to global corporations. Rev processes more audio/video than any other provider, and can scale to meet any customer's requirements. Pricing is straightforward, starting at $0.25 per audio/video min for automated speech-to text services and $1.25/min manual with 99% accuracy. Rev.ai is a speech recognition engine available to companies who request it.

Vozy is a voice assistant and conversational AI that transforms how companies interact with customers. It provides a platform for customer-centric businesses to increase their productivity with an automation that actually works. Vozy offers personalized solutions to meet the increasing demand for omnichannel customer service. Vozy is delivering significant cost savings as well as unparalleled customer experiences for Latin American companies. Vozy is trusted by powerhouses such as SURA, Bancolombia and Proteccion.

Voice has the unique potential to improve security and user experience in everyday interactions. A cost-effective, reliable, and innovative language-agnostic solution to instantly verify and identify users in real time. Voice biometrics can automatically recognize any person based on their voice characteristics. It can smartly replace traditional authentication methods (cards and passwords, signatures, fingerprints, etc.) in security access control, user verification, fraud prevention and detection, and user verification for digital transactions. Voice biometrics is a cost-effective and innovative way to authenticate users. Remote access is also possible. Biometric authentication and identification through voice has never been faster and more secure. There are different operational models for each client and advanced anti-spoofing methods.

Clients can now authenticate over the telephone in 30 seconds or less. This will reduce costs and time. Voice biometrics allow you to quickly and easily access your clients' data. You can also detect fraud attempts directly. Clients can be verified in just 3 seconds using their voice. Your customers will be able to authenticate themselves using their voice biometrics, instead of difficult-to-remember passwords. Phonexia Voice Verify uses Phonexia Deep Embedings™, a speaker identification technology powered by artificial Intelligence to provide fast and accurate speaker verification. Phonexia Voice Verify, a cutting-edge voice verification tool for contact centers, is designed to enhance them with an intuitive security layer.

Customers expect professional and prompt communications. LumenVox's next generation Call Progress Analysis (CPA), software with Voice Activity Detection, empowers businesses to better reach and engage customers in real time. LumenVox CPA uses the power of LumenVox speech recognition technology and tone-detection technology, to distinguish machines and live humans. This allows auto-dialers to deliver superior call-to-agent routing and message delivery. These benefits include: • Payload Accuracy : Increases the accuracy of voicemail delivery or agent contact from below-80 percent to almost 100 percent. • Flexibility in deployment: Can be customized to the behavior of the application or per call and work with multiple default profiles throughout the operation. • Filter Noise: AI-powered technology distinguishes background noise from human voices. • Legal Compliance: Ensures compliance with regulatory restrictions while maximizing the benefits of predictive dialing.

Nuance Dragon Professional Anywhere allows busy professionals, even remote workers, to use the power of their voice to quickly and easily create more detailed and precise documentation. Knowledge workers and field professionals should dictate mission critical documentation, not technology limitations. Conversational AI allows professionals in the private and public sectors to document more naturally. Professionals can quickly and easily record details of client meetings using speech recognition, which is up to 3x faster than typing. It's also up to 99% accurate. While most people speak at more than 120 wpm, they type at less that 40 wpm. You can speak as much or as little as you want, and there are no limits on how many people can hear you. Business professionals can work from anywhere, and can focus on their clients and business instead of technology.

Transcribing your data can be done automatically by the speech-to-text technology. You can also transcribe your data by yourself or purchase a professional transcript. To browse your data and to download transcripts, you can use our online time synchonous editor. Transcripts are available in many formats. Tags and categories can be used to manage your transcribers. They can be assisted with transcription using automatic voice-to text technology. SpokenData can be integrated into your application using our REST API. We adapt the voice to text on your data domain to optimize the transcript accuracy and reduce labor costs. SpokenData integrates with our REST API to enable speech technologies in your applications. We can process large amounts of data. You get API fitting your needs. Just contact our support team. To maximize the accuracy of the transcript, we customize the voice-to text based on your data. This product is suitable for web/mobile app developers, media monitoring agents, and audio/video archive businesses.

AI-powered speech recognition makes it easy to put words to work. Your employees can create high-quality documentation. Dragon Professional Anywhere, an AI-powered speech recognition system that integrates with enterprise workflows, will save your company time and money. Dragon Legal Anywhere, a cloud-hosted speech recognition system that integrates directly into legal workflows, empowers attorneys to create high-quality documentation. This customized solution allows officers to meet their reporting and documentation needs safely and efficiently. Increase productivity and reduce repetitive steps by creating and trancribing documents. For increased efficiency and lower costs, you can easily create, edit, and transcribe legal documents using your voice. With the cloud-based, professional grade mobile dictation solution, you can complete documents wherever you are.

You can use accurate speech recognition at scale and continuously improve model performance by labeling data, training and labeling from one console. We provide state-of the-art speech recognition and understanding at large scale. We do this by offering cutting-edge model training, data-labeling, and flexible deployment options. Our platform recognizes multiple languages and accents. It dynamically adapts to your business' needs with each training session. Enterprise-specific speech transcription software that is fast, accurate, reliable, and scalable. ASR has been reinvented with 100% deep learning, which allows companies to improve their accuracy. Stop waiting for big tech companies to improve their software. Instead, force your developers to manually increase accuracy by using keywords in every API call. You can train your speech model now and reap the benefits in weeks, instead of months or even years.

Employees can dictate documents three times faster than typing, with up to 99 percent recognition accuracy, right away. Documents are created in fractions of the time it takes to type by hand. This means employees spend less time on paperwork and can focus on more profitable tasks. Dragon uses a next-generation speech engine powered with Nuance Deep Learning technology to recognize accents and dictate in open office or mobile environments. This makes it ideal for diverse workgroups. Dragon allows you to automate repetitive tasks and shorten tedious steps. You can create voice commands to insert standard text or signatures in documents. You can also create time-saving macros that automate multi-step workflows using voice. These customizations can be shared with the Dragon user group for efficiency gains.

Dragon uses a next-generation speech engine that leverages Deep Learning technology to adapt to your voice and environmental variations, even while you are dictating. Dragon intelligently converts spoken words into text three times faster than typing, with up to 99 percent recognition accuracy. It's easy to get started with Dragon, thanks to its intuitive user interface and minimal training. You can now select a block and "play back" it for proofreading and editing, while you listen to what was dictated. Dragon is compatible with the most popular touchscreen tablets and PCs of today, so you can interact with your favorite apps at home or at school.

Voice biometric solutions for mobile and on-device telephony applications. Enterprise grade voice biometrics. 99.9% success rate for production deployments. Millions of voices are enrolled and actively verifying. More than 40 countries are represented. Mobile app money transfers have been worth billions. Benchmark testing of 10M calls has shown 99.98% of replay attacks were detected.

You are a business professional and have to deal with a lot of documentation every day. Dragon Professional Individual is a tool that can help you complete documents faster and more accurately in the office. This will allow you to focus on revenue-generating tasks. Dragon uses a next-generation speech engine that leverages Deep Learning technology to adapt to your voice and environmental variations, even while you are dictating. You can create documents and reports quickly and accurately and complete computer tasks in record-breaking time, all by speaking. Dragon will only correct mistakes if you use the most common words and phrases. You can keep up with documentation while on the road or in the field. Dragon can be used with popular form factors, such as touchscreen computers and portable laptops.

Wolkvox, a cloud-based call centre management software, helps businesses streamline communications across multiple web chat applications and social media channels like Telegram, WhatsApp Line, Line, Twitter, Facebook and Instagram. Organizations can manage their interactions via video calls, email, SMS, phone, and mobile devices. wolkvox allows enterprises to monitor multiple customer groups, record and analyze client interactions, and generate reports to track agent and campaign performance. It features a drag-and drop interface, simultaneous calling and Artificial Intelligence (AI-enabled speech analysis), gamification, and many other features. Administrators can also use the predictive dialer for creating custom rules for virtual agents, call routing, messages, and templates for email campaigns and SMS campaigns. Wolkvox integrates with many third-party ERP, business intelligence and CRM systems.

Companies can provide a pleasant customer experience using voice biometrics authentication without compromising security. LumenVox Voice Biometrics technology screens customers through comparing input voice audio with a collection voice samples ("voiceprints") that have been verified authentic or fraudulent. Each voice is unique, just like a fingerprint. Voice Biometric Authentication is an effective way to verify identity. LumenVox's flexible Voice Biometrics technology is available in any method that you choose. This gives organizations the ability create a seamless and secure process for verifying customers. LumenVox Voice Biometrics creates a better user experience and reduces operational costs. It also strengthens security. Liveness detection is an additional layer of security.

3CLogic is a leading cloud contact center platform that modernizes enterprise communications with employees and customers. The solution is built on Amazon Web Services (AWS) and offers advanced and scalable speech-enabled solutions for leading CRMs such as SugarCRM, Microsoft Dynamics, ServiceNow, and SAP. 3CLogic has five continent-wide deployments and a growing client base of Global 2000 clients. It drives digital transformation through improved CX, organizational efficiency, reporting insights, and dynamic IVR, CTI and AI.

We believe that every brand should have a voice. Every person should be able interact with the products around them by just talking. SoundHound Inc. is working with strategic partners to create a more connected world. We create custom voice assistants to help companies keep their brand, users, data, and customers. The Houndify platform is built on proprietary Speech-to-Meaning® and Deep Meaning Understanding® technologies. It provides conversational intelligence that is unmatched in the industry. Houndify all! Voice-enable the globe with conversational intelligence. A network of billions of products that are enhanced by innovation and monetization offers the opportunity to create a voice AI platform that surpasses human capabilities and adds value and delight. We are a global company headquartered in Silicon Valley. We have 9 offices in key markets, and 16 teams in 16 countries.

We have developed and are open-sourcing Whisper, a neural network that approximates human-level robustness in English speech recognition. Whisper is an automated speech recognition (ASR), system that was trained using 680,000 hours of multilingual, multitask supervised data from the internet. The use of such a diverse dataset results in a better resistance to accents, background noise, technical language, and other linguistic issues. It also allows transcription in multiple languages and translation from these languages into English. We provide inference code and open-sourcing models to help you build useful applications and further research on robust speech processing. The Whisper architecture is an end-to-end, simple approach that can be used as an encoder/decoder Transformer. The input audio is divided into 30-second chunks and converted into a log Mel spectrogram. This then goes into an encoder.

Our automatic speech recognition engine can recognize many accents in English and can be localized to any language. The ASR engine is compatible with standard telephony, as well as web- and mobile applications. The Automatic Speech Recognition Engine by GoVivace can be used to recognize voice commands from electronic devices, such as smartphones, tablets, computers, and smartphones, using a microphone. This automatic speech recognition engine compares spoken input with a variety of pre-specified options and converts speech to text. The application's grammar is the entire list of pre-specified options. It powers the interface between the dialog-speaker (and the back-end processing). GoVivace's patent Automatic Speech Recognition solution requires only a very simple grammar to be processed. It can also handle very large grammars to support complex tasks.

Machine learning-based speech technologies can be used to automate call centers, monitor quality of service, and perform many other tasks. Use the same advanced technology that powers the wildly popular Alice voice assistant. It's now available for your business. SpeechKit can accurately recognize speech in a fractions of a second. This allows our voice assistants to communicate with ease and quickly. Choose the version that is right for you. The full version creates an intelligent voice assistant, while the adaptive version gives a voice to your brand in a matter of a month. A solution for customers who want to control their own infrastructure and speech processing. SpeechKit ML models are now available for deployment to your infrastructure. We offer hybrid deployments and 100% on-premise deployments of sensitive traffic. The service can recognize audio formats such as MP3, LPCM and OggOpus.

Document overload can affect legal professionals working in all sizes of practices. This can lead to document backlogs, high transcription cost, and reduced time for billing. Use Dragon Legal Individual speech recognition to create and manage legal documentation--quickly and accurately--by voice. Built with a specialized vocabulary for legal terminology to ensure optimal recognition accuracy, even when you are dictating legal terms. You can quickly dictate and edit case files, contracts, briefs, and even create legal citations automatically. You can add custom words to your practice or create custom commands that insert standardized content. This will make repetitive tasks easier. You can record legal notes with a digital recorder and have them transcribed by your staff.

Only phone designed for sales. The only phone that can warm up cold calls with HD quality and real-time coaching powered By Ai. Because every closer needs some help. Video conferencing, dialer and SMS all in one so that your data is always available and your team doesn't feel overwhelmed. Speech coaching can be used to help reps identify if they are speaking too fast, too slow, using too many filler words or talking too loud. Call analytics and dashboards can help you uncover insights and best practices. To ensure that no data is lost, autolog calls, transcripts, or notes can be uploaded to your CRM. Voice Intelligence makes it easy for reps to say the right things on a call. Battle cards are displayed in real-time and help them make decisions. You can see the sentiment of any call, assist reps, save at risk deals, and find the best coaching opportunities. Voice Intelligence uses Speech Recognition for transcription, Natural Language Processing for analysis, and Machine Learning to make intelligent recommendations in real time.

Nuance's Dragon Legal Anywhere assists attorneys, judges, clerks and paralegals to create high-quality documentation in less time by using their voice. Legal professionals should dictate legal documentation, not technology limitations. Conversational AI empowers legal professionals to document more naturally. Dragon Legal Anywhere's specialized vocabulary allows professionals to dictate contracts, briefs, and format legal citations. This is 3X faster than typing and with up to 99 percent accuracy. Legal professionals can speak freely and as much as they like, with no limits on the number of users. This allows them to be productive wherever they are and allow them to focus on their clients and businesses rather than technology. To insert standard clauses into documents, create voice commands. You can also create step-by–step commands to automate multipart workflows using voice.

Phonexia has a wide range of cutting-edge voice recognition and voice biometrics technologies that can be used to meet commercial and government needs. Phonexia products are powered by the most recent advances in artificial intelligence, voice biometrics science, acoustics and phonetics. They are highly accurate, fast, and scalable. Phonexia's AI-powered solutions allow you to build voicebots and verify speaker identity using voice biometrics. You can also transcribe speech into text and search for speakers in large volumes of audio. With voice biometric authentication, you can easily access your clients' data and detect fraud attempts.

It is based on a specialized legal vocabulary and streamlines client and case documentation. This will improve productivity across the entire practice. You can transcribe audio files, prerecorded recordings, podcasts, and audio files from one speaker or a batch of audio recordings. Manage user profiles, administrative settings, custom commands, and user accounts easily. To insert standard clauses in documents, create voice commands. You can also create time-saving macros that automate multi-step workflows using voice. For efficiency gains, share customizations with the user community once they are created. Reduce symptoms of RSIs and prevent further injuries. Allow legal professionals to create documents, perform other computer tasks, and reduce typing strain.

SpeechPro is a reseller for intelligent speech technologies, voice, and facial biometrics as well as solutions to audio and video recording and processing, analysis, and analysis. SpeechPro is the only company that offers both voice and face biometrics. SpeechPro's goal in building and maintaining long-lasting trust-based customer relationships is to create and maintain long-lasting trust. SpeechPro's solutions and technologies are used in more than 70 countries by both the public and private sectors. We share our knowledge and help our clients become experts in our products through training services, professional consulting and customization. SpeechPro provides innovative products and technologies that empower people and make the interaction between human and digital environments safe, confidential, comfortable, and secure. SpeechPro also helps clients' businesses succeed. An industry leader in audio forensics.

Cloud Telephony Solutions and Deep Insights that are AI-enabled. Automate communication, bring operations online, and manage the large call inflow. Automated Outbound Solutions can be used to reach students and parents. With just one missed call, conduct surveys and collect valuable data. Automated Outbound Solutions can help you reach your customers. Hosted call center solutions and IVR are available for verification, reducing cancellations and operational expenses. Our hosted call center solutions make it possible to provide assistance to patients 24x7. Customers can save time by combining IVR and ASR. This allows them to reach the person they need in half the time, especially during emergency situations. They also receive regular updates. Smart IVR allows you to collect customer data and handle large calls. Our automated outbound solutions will help you reach your customers with important updates.

Voice biometrics refers to the science of using the voice of a person as an identifying characteristic for authentication and/or personalizing user experiences. This technology can be referred to in many ways, including speaker verification, voice verification, speaker identification, and speaker recognition. Two ways are we able to use voice biometrics. Text Independent Voice Verification is the first. This approach doesn't require the person to use a specific passphrase. Another option is Text Dependent Voice Verification. In which the user enrolls using a particular phrase, but not a password, this phrase will not be secret. IDVoice allows both options, depending on your use case. In some cases they can be combined.

The most important technology advancement in the dictation/transcription industries is back-end speech recognition. Fusion Speech®, powered by Nuance's SpeechMagic™, harnesses this powerful technology to allow facility-wide deployment in almost every medical specialty. Fusion Voice® captures dictation, Fusion Speech processes it, and Fusion Text® increases productivity. The Fusion modules result in cost savings in reoccurring labor costs and outsourced fees. This is the speech recognition solution that you have been looking for. While other speech recognition solutions have offered cute gimmicks, they are not sustainable business applications. Fusion Speech gives you the tools to deploy speech recognition that yields tangible and measurable returns for your investments.

SpeechWrite offers a variety of cloud dictation and voice recognition solutions that can be used to meet the needs of modern professionals. Solutions that can be scaled and modified to meet the needs of all organizations. Our digital dictation and transcription solutions are the best in the industry, allowing for efficient communication between authors and transcribers. Flexible workflow settings allow you to receive your written dictations quickly, whether you are at work or on the go. Your voice is your most powerful tool. Use it! Our simple yet sophisticated technology allows you to improve your work environment and work smarter. We listen, learn, and collaborate to support your every step of the process. Along with professional guidance and support, we also offer professional guidance.

AI-powered voice recognition technology and voice authentication technology can transform customer engagement. Flexible voice-enabled technology enables you to create a solution that addresses all your customers' needs, quickly and affordably. We do one thing well. Voice enablement for your apps is what we do. Deliver great voice automation and interactions. LumenVox ASR/TTS are both accurate and affordable. This will help you increase efficiency on both ends of the phone line. You won't be the same person twice. To serve all your customers, you can recognize multiple dialects using a single global language model. You have maximum flexibility in terms of capabilities, implementation, and monetization. LumenVox allows you to think of it and build it.

Otter is where conversations are. With Otter, your AI-powered assistant, you can create rich notes for interviews, meetings, lectures, and other important voice conversation. The Otter advantage is a benefit for organizations. Otter is trusted by all sizes of teams to transcribe important conversations. Otter 2.0, our shiny new release, offers more functionality to enhance collaboration and productivity. The Teams plan is designed for small and medium-sized businesses as well as teams in larger companies. You can record and review your conversations in real-time. You can search, play, edit, organize and share your conversations on any device. Otter allows you to record conversations on your smartphone or web browser. You can import or sync recordings from other services. Zoom can be integrated. Real-time streaming transcripts are available. Within minutes, rich, searchable notes can be created with text, audio, images and speaker ID. To inform others and stay on the same page, you can share or export voice notes.

Transcribe saves thousands each month in transcription time for journalists and podcasters, students, and professional transcriptionists around the world. Converting audio notes, lectures and speeches, as well as podcasts, to text can increase productivity and save you time. Turn on your headphones and start speaking. It's as easy as that. Our dictation engine can convert your speech into text instantly. This is a lot faster than typing. We can speak English, Spanish, French and Hindi.

You can reach the right prospects with precision and accuracy by using a personalized dashboard. We have made our call center software suite compatible with the latest technologies such as custom CRM, Predictive dialing, Call Routing and Blending calls, IVR, Voice Broadcasting, and Call Routing. The Vert-Age dialer has been a driving force in the industry's progress ever since it was developed. The Vert-Age Call Center Software program has been designed to simplify and increase productivity in call center business processes. The dialer software was designed to meet current business requirements. Other advanced technologies are also part of the Vert-Age Dialer Software Program. You can also customize the software program to meet your business needs.

Unlimited Calling - Free Trials T-Max Predictive dialer, an inbound or outbound CRM dialing system is ideal for debt collection, marketing, and sales teams. T-Max Predictive dialer allows users to reach as many live contacts as they want by dialing up five numbers at once. T-Max Predictive Dialer's automated system allows users to cut down on busy signals, incorrect numbers, or no responses. Instead, they aim to connect all recipients to a live agent at the first contact. Managers can use monitoring to listen and take over calls for QA, or to close the call. Hosted auto dialer VOIP phone system, with preview dialer, power dialer, sip phones, sip phones, sip phones, webphones, voicemail drops and local caller ID. We also offer Voice Broadcasting AutoDialer Trials. Compatible with any CRM, including Salesforce, Zoho, and Monday

Voice Broadcast allows you to send important updates, alerts, and notifications to customers and employees as well as voters. You can quickly select your sender and receiver and send your message within minutes with our new simplified process. You can purchase local and toll-free numbers from our database and track the effectiveness and efficiency of each campaign. You can make smarter decisions based upon results and gain a better understanding about what works for your business. Our call tracking service will help market your business effectively and affordably. An IVR (Interactive Voice Response System) allows you to set up surveys, polls and reminders for appointments, payments, and other inbound or exbound purposes. Customers can interact with you by simply pressing a key. Our IVR technology is simple to use with a drag and drop menu or XML. IVR systems enable you to connect with customers like never before.

Sembly is a web and mobile app that accompanies you on your Teams, Zoom, and Google Meet meetings, making meeting content available for review, search, and sharing. Share a part or the whole meeting with your team so everyone can get up-to-speed, even if they didn’t attend. Save time with summaries that Sembly generates automatically. Sembly is available in English across Web, iOS & Android mobile apps. The smartest AI meeting assistant that helps easily review & share meeting takeaways, meeting records and transcriptions. Turns your meetings into searchable text, highlights key discussion moments, creates notes and summaries. Use Sembly Team to unlock powerful AI analytics to help you and your team achieve more, while attending less! Sembly automatically syncs to your calendar to join and record all your scheduled meetings on all major conferences platforms. This reduces the need to take notes on-call. You can review what was said, search through all your meetings, and share key items with your team members or friends. You can review what was said at a particular meeting or search for it in all of your meetings. Designed for businesses of all sizes, Sembly is an AI-based meeting management solution!

In just hours, you can set up a contact center. Cloud capabilities are available while you keep your on-prem hardware. Transform legacy systems to the cloud in a matter of minutes. Ozonetel connects you with product specialists who will fully understand your needs before recommending a solution that best suits your business goals. Automate voice and digital channels cost-effectively. Top-rated dialers to speed up inbound lead management and outbound campaigns. In 24 hours or less, you can set up a complete call management system. Complete inbound, outbound and blended call center solutions. Ozonetel offers secure, cloud-based communication solutions which provide a better customer experience and lower total costs for contact centers. We are well-known for launching the first Indian cloud-based customer experience platform. We have been able to provide unparalleled customer service and continue to innovate with AI since then.

Total Call Center Management Solutions®. Global provider of Customer Interaction Management Solutions via Computer Telephony Integration and CRM Packages for efficient business processes. Products and services include turnkey systems for VoIP Call Centers. Our products and services are extensively used for Inbound/Outbound telephone calling, integration of computer phonephony, hardware and software applications, Interactive Voice Response and Interactive Information Systems, as well as consulting and customer relations management applications. Businesses, institutions, corporations, and other organizations can use TCMS call center solutions to increase their efficiency and reduce overheads. They also enable them to have more competitive customer interactions and be more responsive. TCMS Call Center Products make it easy to use and provide flexible and powerful call automation solutions.

Our products and solutions work in omnichannel mode (voice, text, videoconferencing, social networks, chat) and automate customer support as well as employee support services. Enhance customer experience. Customers' voices should be heard without waiting in line or having to navigate complicated menus. To optimize sales, analyze 100% of conversations. Automating routine processes with voice and text self-services and digitalization can result in significant cost savings. Our unique features include fast solutions delivery, out of the box products and advanced toolsets. These allow Spitch and customers/partners to quickly tune and further develop the product. Omnichannel virtual assistants can handle voice and text questions, addressing the entire range of tasks, from precise intent recognition to fully automated end-to-end processing standard customer requests in natural languages.

Genesys Cloud provides rapid innovation for companies of all sizes and industries. It is an API-first solution that has been refined over a decade and has proven its scalability, security, and reliability. Access to new functionality. Get the latest AI-powered customer journeys and employee journeys. Your business will benefit from the best customer and employee experience. Trust a single technology platform and provider with a multitenant, microservices-based architecture. It offers the flexibility, security, agility, and scale you need. Genesys Cloud empowers you to have more meaningful conversations with customers through Genesys Cloud.

Nuacem AI is a global leader in conversational AI automation for contact centers. Its low-code platform enables enterprises to automate customer communications using intelligent voice and chatbots. With precise, reliable intent recognition, highly flexible dialogs, and seamless integration into backend systems, Nuacem AI creates superior user experiences and helps companies reduce support costs and improve scalability. Nuacem AI is available in SaaS and on-premises environments and supports conversations in any language and channel, including web, phone, SMS, and mobile apps. Since the company was founded in 2016, Nuacem AI has focused on simplifying business applications. As one of the first Conversational AI Companies, we created Customer experience design department and implemented innovative solutions based on existing systems at an early stage. Conversational AI is our DNA and is, therefore also an integral part of all our products and services. Nuacem AI’s worldwide client portfolio includes Cell C Limited, SANRAL, TDT, Murugappa Group, Trivitron, TVS, Symbiance Inc., Thomas Cook, SOTC, Quadrant Tele Ventures, Smartping, and many more.

The Speech SDK makes it easy to create voice-enabled apps quickly and confidently. The Speech SDK can accurately transcribe speech to text, create natural-sounding text/speech voices, and translate spoken audio. It can also be used to recognize speaker during conversations. Speech studio allows you to create custom models that are tailored to your app. Speech studio offers state-of the-art speech-to-text, speech-to-text, and award-winning speaker recognition. Your speech input is not recorded during processing, so your data remains yours. You can create custom voices, add words to your base vocabulary, and build your own models. Speech can be run anywhere, in the cloud and at the edge in containers. Transcribe audio in more than 92 languages. Call center transcription can help you gain customer insight, improve customer experience with voice-enabled assistants and capture key discussions in meetings. Text to speech allows you to create apps and services that can speak conversationally using more than 215 voices and 60 languages.