Alternatives to Laika

Everything local businesses need to win. Text with customers, get more reviews, collect payments, send text marketing campaigns, and centralize your communications—all from one platform.

Manage and build a strong online reputation that helps you stand out from the competition as an industry leader in your area. Broadly helps local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews on Google, Facebook and other popular review sites - all from one easy-to-use app. Consistently provide the 5-star experience your ideal customers expect with a responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, appointment reminders, mobile invoicing, flexible customer financing options and so much more. Our app is accessible from any device, anywhere, and integrates with the tools you already use. You'll enjoy personal onboarding and dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you.

Are you looking for customers, guests, or patients? Get More Reviews is the right tool for you business...

ReviewInc is a leader in Business Reputation Management Services. ReviewInc's growing client base includes major international chains, brand-auto dealers, dental, medical and travel, leisure, property managers, retail stores, restaurants legal services, country club owners, and many more. ReviewInc is dedicated to educating business owners about the importance of customer reviews, and managing your online reputation.

Find your local business online. All platforms allow you to manage your business information in one place. To improve rankings, manage and collect reviews! Instantly update your business information on more than 50 platforms, including Google, TripAdvisor and Yelp. Get more reviews from satisfied customers to boost your star ratings and improve your search ranking. Automatically collect email addresses and stay in touch with them with attractive offers to keep them coming back. Keep in touch with your customers by collecting their email addresses using WiFi login. As customers log in to Wi-Fi, you can gain insight and access to their data. Send targeted messages and invitations via automated messaging. Establish relationships that convert new visitors to regulars.

Rannko is a simple and powerful Review & Reputation Software that focuses on customer experience. It allows you to take control of customer reviews, online presence, listings, and overall reputation wherever it matters most. Our Mission We understand the complex nature of online reviews and how they impact businesses. This allows us to help you build your business through a simple but effective set of reputation and review features. You will be able to reach new customers while building the reputation that you rightly deserve. Why do businesses need to have more reviews? Businesses with more reviews rank higher in search. Businesses with a high average rating of 4.5 stars or higher rank even higher. Google and other websites track your online reputation by monitoring your customer engagements. This includes your response rate, or whether you answered a question via google my business. Rannko can help you to boost your reputation!

Automate the capture and display of product and company reviews on your website and social media profiles to increase sales. All your marketing tools, customer reviews, product reviews and visual marketing tools, as well as coupons and SMS, can be found under one roof. Display customer reviews on your website. Your site will come to life when you use authentic photos and videos taken by your customers. Coupons can be used to encourage repeat purchases and increase customer loyalty. Increase your review capture rate by reaching out to customers via SMS messaging. To build trust and drive sales, highlight the voices of your customers on your website and on social media. With on-site displays or social media posts, showcase customer reviews throughout the buying process. Your stars on search engine result pages (e.g. Google) and user-generated content on social media profiles should be shared. To drive new sales through your marketing channels, use content created by customers.

SendUsReviews provides customer satisfaction management platforms. We help small and medium appointment-based businesses improve their customer satisfaction and Google review profile through post appointment SMS surveys.

Locl’s intuitive interface allows you to boost your online visibility, manage your reputation and manage your social media across different locations. One platform to manage Google Business Profiles and directories, reputation management, SEO local, performance insights, and much more. All are designed to increase revenue and streamline workflows. Manage and update your listings in the top 50+ directories using one dashboard. Ensure that your business information is accurate, consistent and up-to-date. This will help you to be found by customers and improve local search visibility. Monitor customer reviews in real-time across all platforms. Our tools help protect your brand by streamlining review management and boosting positive feedback. They also improve customer satisfaction through professional responses. Profile lock will keep your Google My Business profile safe. Prevent unauthorized updates to your business information.

Get more customers from online services and maps. Make your company contact data up to date in popular online services. Manage reviews. Get more calls, clicks, and store visits. RocketData helps your business to engage with local customers wherever they are talking through. The platform monitors and gathers customer feedback and provides the tool to answer it from a single interface.

How many times have you Googled a company name + reviews before buying a product or service? How often have your Google searches for a company resulted in a star rating? Every business plan should include reviews. Your customers, clients, and future employees will be looking at reviews about your business, regardless of whether you're a restaurant or tech product owner. We offer software and services that will help you improve your ratings on Google Reviews. TripAdvisor, RateMDs. Facebook Reviews. And many other industry-specific review websites. Our reviews management plans can help you make the first impression.

You can get real-time feedback from customers at any stage of the customer journey to determine what's working well and what needs improvement. You can address any issues that customers may have before they reach the end of their journey. To make data-driven business decisions, collect, quantify, and analyze customer feedback. Recognize areas of success and identify areas that need improvement. Your customer's positive feedback can be converted into online reviews on sites like Google. This will result in more customers, repeat customers, and increased revenue. Our professional writers can respond to reviews written by customers. This helps you build a relationship with your customers and makes you look great to potential customers. It also improves SEO.

Guestmeter.com is the one-stop solution for all your reputation and guest feedback needs. You can use Guestmeter.com online to manage your reputation and conduct guest satisfaction surveys. It allows you to interact with guests and manage online reviews on Tripadvisor, Booking and Hostelworld, Zomato and Yelp. Our mobile app allows you to manage guest feedbacks from anywhere you are. You can also receive real-time alerts so you can quickly take action to ensure your guests leave your business happy. Are you not yet a customer? Visit www.guestmeter.com to request a demo. The key features of Guestmeter app are: SOLUTION FOR GUEST SATISFACTION QUESTION - Send a post-stay e-mail or international SMS survey to increase your online reviews on Tripadvisor, Bookings, Hostelworld and Zomato.

Protect your business's online reputation with 5th star, the #1 Reputation Management plugin for WordPress. 5th Star manages reviews and collects them from your visitors. Negative reviews are blocked and redirected directly to your email. Positive reviews are redirected on to the review platform of choice (Google, Yelp or Trustpilot). 5th Star is the best way to take control of your online reputation. Block negative reviews and get more positive reviews. 88% of consumers trust online reviews and trustworthy review sites more than personal recommendations. 92% of customers are more likely than others to use a service or purchase a product if they read positive reviews on trusted review sites. Google and other search engines use reviews on major review platforms to rank local search results.

AreTheyHappy is an online solution that replaces many tools used by growth-focused hospitality brands to manage their online presence. * Review Management * Social Media Management * Team collaboration and auto-updating tasks * Smart ticketing surveys * Automated reporting The flexible AreTheyHappy dashboard uses hospitality-specific artificial intelligence to identify key trends and influencer coverage, customer feedback, and in-debt sentiment analysis. Review tagging is based on specifics (i.e. food, ambience, service, etc) All your teams in the office or at your location can be managed with one robust and easy-to-use toolkit. This will allow you to align marketing, operations and your front line team members. Your team can create amazing customer experiences with the out-of-the box combination of Facebook, Instagram and Twitter. Start with a 14-day free trial

EmpowerReviews, an automated reputation management platform, was created to empower business owners to manage and expand their reputation. Our technology allows small business owners the ability to request and manage positive reviews, address any negative reviews, and build their online reputation. It's easy so you can concentrate on your business. Maximize efficiency - We take away the time and effort required to generate positive reviews. Customers receive a simple form to give feedback. A central control panel gathers customer feedback and online reviews. It displays ratings scores and reviews. Positive reviews are automatically signed up and routed to Social and Directory websites like Google and Facebook. Email notifications are used to notify you of feedback. Negative reviews are stored for internal use but are not published.

If your prospects search online for your services to find your business, they will need 5-star reviews to prove that you are the right choice. Review Tool's reputation management software helps you get more reviews. Review Tool makes it easy to send a request for a review and for your clients to leave reviews. Our reputation management software can manage all your online reviews from one place. Get insights into the reviews and ratings of your competitors to see how you compare to them. To get a featured snippet in Google search results, add reviews and rating schema markup. This will show your average star rating. You can add unlimited users to your account, and you can compare the performance of your employees in getting reviews via an interactive dashboard.

Review camp's software can legitimately boost your online reviews and help you win more business. People research companies before they buy from them. They look at reviews. It makes sense that other advertising, such as SEO, pay-per-click, direct mail, etc., will yield more customers and have a higher return if you have more positive reviews online. We believe that review camp should be the foundation of any advertising budget. Our customized process, your customized cards and script, or email, can be used to solicit feedback from customers. When someone searches for your company, Facebook, Yelp and BBB will rank it in search engine results. This will show your overall rating. You can also build trust with customers. You will also see higher search engine rankings if you have more reviews from major sites. Integrate Mailchimp to collect email addresses and re-market.

When it comes to managing a company's online reputation, Grab Your Reviews is the complete package. The platform makes it simple for businesses to keep tabs on and manage their online reviews from a single location, with helpful features like review monitoring, sentiment analysis, and automated response automation. Grab Your Reviews is a platform that uses positive customer feedback to increase a company's online presence and credibility. It equips businesses with the means to gather feedback from customers across various channels and display it prominently. Grab Your Reviews is a review management system that is adaptable to the needs of businesses of any size and in any industry. The platform's individualized assistance is just one more way it aids businesses in perfecting their approach to review management. Sign up for free trial today and start harnessing the power of customer reviews!!

EmbedReviews is an online review management tool that automatically generates customer reviews and displays them on your website in the form a review widget. It is an online reputation management software that allows businesses manage all their online reviews from one place. It allows you to automate the review process, monitor it, respond to customer feedback, and receive real time alerts whenever there is a new one. No more manual copy-pasting reviews. All you have to do is give the system permissions on your social media accounts and review sites accounts, and it will fetch all your reviews. The software can connect to your Google or Facebook accounts, generate reviews, monitor reviews, and choose which one you want displayed. Users can submit reviews to any website via a web-collect form.

Effective review management for your company. Stratus is used by companies of all sizes to manage and generate online reviews. Centralize reviews from relevant sites. Never miss another review. Stratus consolidates all Google and Facebook reviews into one central location. This allows you to reply, monitor overall ratings, and receive notifications about new or negative reviews - all from one platform. There is a smarter way of responding to reviews. Responding to reviews is as simple as choosing a template and then posting your response. You can either create your own response templates or use one of our pre-built options to accelerate your workflow. Metrics that matter are key to strong business growth. Review performance metrics show you the whole picture for all locations. Sentiment analysis allows you to understand the attitude and mood behind reviews.

Increase brand trust. Show brand trust. Trustpilot reviews bring you closer to your customers, and help propel your business forward. Trustpilot reviews are based on honesty and transparency. Trustpilot is trusted by over 400,000 businesses and has 1.1 trillion reviews and ratings in Google each year. Trustpilot helps companies establish credibility and improve their reputation. Customers can leave reviews and get great reviews. Your customers will share their experiences, which will help you build your brand. Your customers' power can help you increase conversions. Share your best reviews wherever customers are looking. Customer reviews can be used to increase influence and sales. Trustpilot is the most powerful review platform in the world. Every review is a positive step towards creating better experiences for both individuals and companies.

Social Media Scheduling & Analytics Tool for Small Businesses, Social Media Professionals & Digital Agencies. Automate your social media marketing efforts. SocialPilot offers a long list of features that are curated into each plan with the goal of making your social media marketing easier. SocialPilot Reviews, a powerful tool that helps businesses manage and improve their online reputation, is designed to help them. It allows users to respond to feedback from customers across multiple platforms by centralizing review management. The tool simplifies the review request process by offering bulk email and SMS functionality. It streamlines interactions by allowing teams to track reviews, analyze them, and respond in real-time. SocialPilot Reviews offers seamless integration options including CRM systems. This makes it easy to engage with customers, improve brand perception and drive growth.

ProvenExpert makes it easy to combine all your reviews (quantity, overall score) into one place in just a few clicks. Use our industry-specific survey templates to get the feedback you need. You can adapt them to suit your needs. Survey analytics allows you to see how satisfied customers are. Publish reviews and ratings on your company profile. This can be integrated into search results for your website. You have complete control! Attracting new business has never been easier! Customer reviews can boost your business. ProvenExpert.com is used by more than 205,500 entrepreneurs, freelancers, and large businesses.

Brainer allows businesses to manage their reputations and interact with customers in real time. It is a social reputation tool that allows businesses to gather feedback from customers and use it to help them understand their needs and build stronger relationships. Brainer will help you save countless hours so that you can concentrate on what is important, your family and business. You don't have to waste time navigating through complicated dashboards. Brainer simplifies your business review experience. Brainer makes it easy to make sense of all the information and reviews you have gathered from different sources about your locations. We store all the reviews from your locations in one place, and present it to users in an easy-to-understand format.

Our revolutionary review system allows for instant access to 1,000's of written, audio and video reviews. Your business is dependent on reviews. There are so many people claiming their products or services are the best, and so much competition, it is important to stand out. SoTellUs not only allows you to get reviews on hundreds of sites such as Google, Facebook, Yelp, and Yelp, but we are also the only video review system in the world. Our patent-pending technology allows customers to give powerful video reviews that are instantly shared with the world. Our proprietary app allows you to quickly collect audio, written, and video reviews from customers. This is done when they are most satisfied with your service. Our clients love how quick and easy it is to leave a review. No problem if you have clients around the globe. Our system can also send and text your clients.

Our first AI-powered online reputation management tool allows you to get super-fast business reviews and feedbacks. This will help you drive more sales for your company. Our real-time dashboards allow you to track your business activity. We can handle any business requirement, whether it is digital or offline. Get fast reviews from real customers and make them brand advocates. Our interactive and creative forms will get more responses from your audience. No coding required! It's simple to set up and easy to use. Integrate with your in-store POS to let the automation do all the work. We have a solution that will meet all your business needs, whether you need it to be completely digital or hands-free offline. Our OR platform will help you be the most trusted and loved business in your locality. Get to know your customers and use customer insights to help you make business decisions.

No more searching for compliments. Automated customer testimonials. In 10 minutes, you can set it up. Every business should collect high-quality testimonials. It's been a tedious, slow process of back-and forth. Endorsal automates the entire process, saving you time and money. You can increase conversions, build customer loyalty, and strengthen your brand. You can choose the information you want to collect from customers and customize the form to reflect your brand. You can send automated review requests to customers via SMS and email. You can choose from one of our responsive templates or customize your own using the REST API. No coding knowledge is required to embed testimonials anywhere you want in just minutes. Customers can publish their comments on review platforms such as Google My Business, Facebook pages, and Yelp.

Reach all your customers via all channels, get more ratings, and communicate quickly and easily. All this via one platform. The old contact form is no longer relevant. Superchat webchat allows you to establish a direct line with your customers. Your website makes it easy for potential customers and clients to reach you. Reviews are a great way to build trust in your business. Superchat allows you to remind your customers to rate you by text - all from one email. Our servers are in Frankfurt and the software itself was developed in Berlin. Our team is available 24/7 and will be there to assist you throughout the implementation and beyond. Your data is secure. Our servers are protected multiple times with encryption and backups are made frequently.

Signpost is the complete solution that thousands of local businesses use to increase their reviews and grow their revenue. Signpost's smart CRM, automated text and email marketing have helped over 20,000 local businesses improve their ratings and increase their revenue. They have also increased their contact list by 3.3X using Signpost.

GuestRevu allows you to quickly gather feedback from guests and actively manage your online profile. We provide the tools and data you need to learn from, listen to and earn from your guests. Surveys and guest feedback allow you to understand your guests' experience. Branded surveys reflect you and allow you to answer the questions you want. Online reputation management saves time and eliminates the need to search for reviews. You can see what your guests have to say about you online, regardless of where they are located. With TripAdvisor and Google integration, encourage more online reviews. Your survey can allow guests to leave a review on TripAdvisor and Google. This will increase your review volume as well as your ranking. Service tickets allow you to stay on top of maintenance, operations, marketing, and more.

Reviews Manager simplifies the management of online reviews for businesses. It automates feedback collection via SMS and email, and guides customers to share their experience on major platforms such as Google, Facebook TripAdvisor HomeAdvisor Airbnb, Etsy Booking.com Homestars Zillow. The central dashboard of Reviews Manager aggregates reviews, allowing businesses to monitor, respond and share feedback efficiently. Reviews Manager is designed for businesses of any size. It offers in-depth analysis, AI-powered responses suggestions, and seamless integration into popular website builders. Reviews Manager's comprehensive software for managing reviews can help you improve your online reputation, increase customer engagement and grow your business.

To build trust, increase website traffic, and boost sales, collect, manage, and showcase your Google reviews. To build a successful review strategy for your business, the only tool you need is Google. Collecting reviews used be difficult. It's now super easy. All your reviews in one spot. Amazing analytics. You can showcase your reviews with custom tools. Everywhere. Other review platforms only allow for reviews at the company level. Preferrd was built for professionals. We know that relationships are key to your business' success. Our reviews are collected at the consultant level.

YouReview is the best review management software in the world. This DIY reputation tool allows business owners monitor, manage, grow and expand their online business by generating 5 stars reviews and deferring any negative reviews. Our processes are so quick and seamless that customers can leave reviews without feeling rushed. The online listing tool is powerful and ensures that your business information remains accurate, current, and optimized. Automatedly ask your customers to leave a review via email or text. Positive reviews increase your trust and online ranking. 88% of consumers check online reviews before purchasing local services. Your site's reviews can help you convince people. The YouReview Dashboard is a central hub that stores critical review data as well as analytics.

It's a known fact that unhappy customers are more likely than satisfied customers to leave a review. Negative reviews are not impossible to overcome. Elevatie's founder, and CEO, created the software to improve his father's online reputation. Within four months, the average star rating went up from 2.2 to 3.9, and search engine traffic increased by 217%. Customers are the best way to accurately represent your business online. We can help you create a "review funnel". This is a fancy way to say that customers can choose which platform they would like to leave their reviews, and whether they want to leave one or multiple reviews. It can make your business look worse if you don't respond to negative reviews.

Let's work together to increase your online visibility and e-reputation in order to attract new customers to the points of sale. Automatically share information about your establishments in major directories, search engines, social media, and review sites. Whether reviews come from TripAdvisor, Google, Facebook or Google, you can centralize all the reviews left about your establishments. You can access regular reports, analyze them, and respond to them all from one interface. Encourage satisfied customers to leave positive reviews on Google Business Profile. Optimize your website using a store locator and customized pages per location. Your point of sale will stand out in the queries related to your activity. You can easily reply to messages sent to Google Business Profile or centrally. Let's increase your online visibility together and improve your e-reputation in order to attract new customers to our points of sale.

Review collection isn't rocket science. Our job is to help you collect video, photos, and text reviews from customers. These reviews are then displayed on Your Site, Google, and on your Social Media platforms. Most of our clients experience a significant increase in conversions by displaying genuine reviews within a matter of weeks. We launched four new features last year, including SMS collection, video reviews and social proof & influencer. All of these features were free for our clients. Your customers will be able to leave feedback easily with a fully customized and branded email collection. You can offer multiple ways for customers to leave reviews via SMS, Facebook, Live chat, and In-store review collection. Effective, engaging, and well-designed emails result in higher conversion rates. You have the option to brand your customer emails using our WYSIWYG editor or by going into the code to customize it.

Consumers are more reliant on reviews and the internet to make their buying decisions. Ratings can make the difference between your company growing or being shut down by your competition. You can have complete control over your online reputation. Although you know that reviews are important, getting customers to review your products used to be painful. What was once a burden is now an opportunity. It's now simple and painless to ask your customers and to get real reviews. The active reputation marketing system will route every new review based upon real-time reputation information to a review website. This will allow you to internalize negative reviews as customer feedback that you only can see. Respond quickly to customer concerns immediately

Avarup is an integrated review management tool which brings together feedback from different platforms. It allows for timely responses, sentiment analyses, testimonial widgets and social media amplification. Avarup centralizes customer reviews from multiple platforms. It provides a dashboard that allows you to track and respond directly to feedback from Google, Facebook, Yelp or any other review platform. This unified approach eliminates managing multiple platforms. Avarup facilitates seamless communication between businesses and customers by allowing them to respond directly to reviews from their dashboard. Avarup helps businesses understand the sentiments behind reviews. Its robust review data analyst identifies patterns and trends from customer feedback. Businesses can then take action based on these insights. Get started at avarup.com today!

You can easily create SMS & Email reviews or survey requests, and set up smart drip campaign to get more customer feedback and reviews. Qualifying customers first makes it easier for them to leave reviews. To avoid negative reviews, give unhappy customers an easy way to leave feedback. Customers can leave reviews on the websites they choose, such as Facebook, Google, Yelp, or any other website you add, by sending you review requests. Segment customers into happy or unhappy customers. You can easily show happy customers your review sites, collect feedback from unhappy customers, and avoid negative reviews. Connect your favorite CRM software to TrueReview and the app will automatically send reviews to customers. It can also create new contacts in your contacts pages whenever you complete a job or close a ticket.

Localyser is for multi-unit brands to give your business an online reputation solution that makes it simple for franchises and their franchisees to track reviews, message customers, generate feedback and gain insight. All-in-one dashboard. With Localyser we help you be on top of your outlets online reputation from digital listing to review management. An all-in-one online reputation management platform with simple pricing for unlimited use that doesn't penalize you when your business grows.

Happy customers will help you get more out of your digital advertising spend. Maximize your advertising budget by investing in customer reviews and the post-purchase customer experience. Symplii gives you everything you need to convert customer reviews into high-value customers. Symplii makes it easy to get more positive reviews online. Symplii has helped thousands of businesses improve their online reviews in order to increase traffic and sales. The results are in. Symplii's cloud-based review software has been praised by customers for generating more impressions, conversions and customer satisfaction. At 96.4%, this is the industry's highest open rate. To increase your SEO, you need to have a steady stream of reviews so customers can find your website easily. High ratings will ensure that they choose you over other competitors. You can request reviews instantly or automatically through our software integrations. You can instantly respond to negative reviews with our software integrations.

Rize is a service that does everything for you to get positive reviews and attract more customers. Rize provides custom review response writing services to help businesses save time and effort. This tool allows you to quickly solicit feedback from customers via email, text message or in-store kiosk. You can even print "review us" cards! The tool integrates seamlessly with Every review site and focuses on sites that are most important to your business and your industry. Online reviews are critical for your business' online reputation, regardless of whether you receive positive or adverse brand feedback. Rize Review's review service allows you to show search engines and your target audience that you are committed to customer satisfaction. It is done by real humans with years of experience in online reputation management. Customers will trust you if it is easy. Are you ready to be a leader in your industry? Register now for a risk-free trial to manage your online reputation.

97% of consumers read reviews prior to making a purchase. 97% of consumers trust online reviews as much or more than word-of-mouth recommendations. It's therefore vital to gather reviews. Send requests via SMS Text and Email. You will send a message to your clients asking them to review you online. Regardless of the platform, you can see and respond to all reviews. All your online reviews can be managed from one place. You will be notified instantly if someone leaves a review online or completes a feedback form. We have combined the most important elements of online reputation management to make it easy for customers to see your business. Our dashboard makes it easy to manage and get online reviews, address feedback using customized forms, and keep your information current on 50 online directories. We understand how hard you work for your business. That is why we give you the power to manage your reputation.

Get real-time insights that will help you to attract, retain and redeploy top healthcare talent. Stay in touch with your talent throughout their journey to turn them into a referral. Waiting until the end quarter or year for NPS feedback is a waste of time. Regularly receive feedback from your desk to resolve issues quickly, collect testimonials throughout the process, and increase referrals. Use our review templates for collecting feedback and testimonials. You can easily turn testimonials and awards into marketing material to show off your greatness. Everyone wants to work for the best recruiters. In the healthcare industry, where talent is scarce, this is especially true. It is more important than ever to have great reviews, amazing relationship, and a solid referal process.

You don't need to make it difficult or hire more staff to get reviews. Our online reputation management system makes it easy to quickly get them. Log in to your dashboard from any device. Simply enter the name, email, and/or mobile number of your customer to begin the process. Your customer will receive an email, text message, or both, asking them if they would recommend your business. Positive responses are immediately prompted to leave a review. Our system prompts customers to leave a review if they indicate that they would recommend you. This eliminates the need to search for you online to find the right place to leave a review. Our platform allows customers to view your review sites and leave feedback in a matter of seconds.

TrustYou is a platform that enables companies to win through the power and importance of listening. It also provides a platform for guest feedback that makes listening easy, powerful, and measurable. TrustYou helps you to unlock the potential of guest feedback. - Provide guests with endless opportunities to listen to and respond to their needs. - Learn from all reviews on the internet and make better business decisions. Publish hotel reviews on the site and on Google. Allow positive feedback to influence bookings. TrustYou empowers companies with the ability to build trust, make better decisions and win.

You can generate, monitor, respond, and analyze reviews from multiple channels in one place. You can respond to customers on any platform using one workspace. Responses are posted in near real time. Agents can create custom alerts to be notified when a review meets their filter criteria. You can customize your workspace to view aggregated reviews or Q&A in a manner that supports your workflow. To create urgency around top-of the-mind issues and prioritize responses, you can create categories of keywords or tags. Start with templates and customize them for each question or review to make responding quicker and more consistent. Set up an approval process for managers to ensure that responses are consistent and accurate. Assign roles to users and give them permissions, such as the ability to edit or block other users from working on the same data set.

Digital is becoming more local. One platform allows you to manage all aspects of your client's reputation, reviews, and local marketing. Local business reviews, feedback and online reputation management. Many searches for businesses are now made using location-aware devices, which show maps results first than organic ones. Reviews are important and consumers now trust reviews for everything, from $6k cars to $2 coffees. All reviews and feedback for a company can be viewed from one dashboard. You or your client will be notified when a negative or harmful review is posted. This will allow you to fix problems before they become serious. Imagine being able send different messages to different people depending on how they feel about a business. It's easy to create campaigns that adapt to the feelings of consumers, giving you more relevant messaging.

Join over 15,000 companies around the world that have increased their search engine traffic and conversion rates by trusting eKomi to collect authentic customer ratings and reviews. eKomi is a unique platform that allows consumers to share their verified experiences with one another. eKomi has a vast Customer Feedback Management team that is elite and highly skilled. They personally screen every review, 24 hours a day, for all our clients. Businesses need to activate Google's seller rating extension in order to succeed in an increasingly competitive online marketplace. eKomi won the CeBIT Innovation Award from the Fraunhofer Institute, and the Best of Innovation Award in IT. We won the LSA 2017 Ad to Action Awards for our mobile SMS solution. These awards confirm eKomi's position as a leader in the design and delivery unique, cutting-edge technology platforms.