KrispCall Reviews

Summary: KrispCall has transformed the way out ream communicates. The dashboard is clean, call quality is consistent, and also managing international numbers has never been easier.

Positive: Clear and reliable call quality and easy integration with the CRM tools, Affordable for small to mid sized teams

Negative: Mobile app could be little faster during high volume usage

Summary: It is especially good for the companies needing virtual numbers, global calling, and remote workforce support.

Positive: It is easy to setup and use. Managing multiple numbers is easier with the ability to route calls globally.

Negative: The mobile version seems weaker than the desktop and web interface. Some features might feel less stable on the mobile.

Summary: KrispCall is a solid choice for small to medium sized businesses that are looking for a reliable and cost-effective VoIP phone system. Its cloud based platform, range of features, and global reach make it particularly appealing to remote teams and businesses with international clients.

Positive: KrispCall offers a cloud-based VoIP phone system, in which you can manage calls and messages from anywhere without needing a physical phone setup. The platform offers a wide range of business phone features like call forwarding, call recording, auto attendant, etc.

Negative: KrispCall does not have a built-in video calling feature, It means you need to rely on third party integrations for video communications.

Summary: KrispCall delivers an excellent balance of performance, features and affordability. It’s been a big help for our remote team to stay connected and responsive. Definitely one of the best VoIP tools for teams who value clarity, organization and automation in communication.

Positive: KrispCall has simplified how we connect with clients and track conversations. The Unified Callbox keeps all our calls and messages in one place, which saves time and reduces confusion. I also love the call transfer and IVR options, they make our customer experience feel more professional. The analytics dashboard gives a clear picture of call performance, helping us identify missed opportunities and improve response time.

Negative: The mobile app could use a bit more customization, especially when handling multiple business numbers. But it’s still very functional and reliable for daily use.

Summary: Krispcall has been a reliable partner for our small business over the past six months. It's helped us maintain a professional image while keeping communication simple and organized. The platform just makes sense – everything is where you'd expect it to be, and my team picked it up right away.

Positive: Crystal-clear call quality that's been consistently reliable

Easy texting from my computer saves so much time

Simple setup process – we were up and running in under 30 minutes

Great value for the features we actually use dailym picked it up right away.

Negative: There is nothing to address as of now, it works smoothly.

Summary: KrispCall has made managing my remote team so much easier. The call forwarding means our customers always reach someone, the SMS feature helps with follow-ups, and number masking lets my team work from their personal phones without privacy concerns.

Positive: The call forwarding feature is brilliant: I can route calls to different team members based on time of day, so we never miss a lead even across different time zones.
SMS campaigns are so easy to set up: I sent out appointment reminders to 200+ clients in minutes, and the delivery rate was excellent
The voicemail transcription saves me tons of time: I can quickly scan messages instead of listening to each one

Negative: The mobile app drains battery faster than I'd like when running in the background.

Summary: KrispCall has elevated our business communication to a whole new level. It’s intuitive, reliable, and packed with features that make managing calls across teams and time zones simple. The unified callbox and analytics tools have helped us improve our customer service and internal coordination. While there’s room for improvement in SMS and mobile app flexibility, the core functionality is rock solid.

Positive: Easy to set up and use.
Unified callbox keeps everything organized.
Responsive and friendly customer support.

Negative: Limited SMS integration.
Mobile app could use more customization options.

Summary: Switching to KrispCall from our old phone system was one of the best decisions we made. Setup took literally minutes. We had our number ready and everyone using it the same day. It's way cheaper than what we were paying before, and honestly, it works better too. Everything's in one place with the unified callbox, so we're not scrambling to find missed calls or messages anymore.

Positive: Setting up KrispCall was easy. We got our business number within minutes and had the whole system running the same day. It's significantly cheaper than our old traditional phone system, and the monthly costs are predictable. The platform is intuitive to operate, so our team didn't need extensive training to get started.

Negative: Would appreciate more third-party integrations with some business tools we use daily.

Summary: A reliable and user-friendly tool that simplifies communication for teams and individuals. It's been a great addition to our workflow.

Positive: Easy to set up and use.
The interface is simple.
The call quality is clear.
Manage both personal and business number separately from one place.

Negative: Sometimes, the app can feel slightly sluggish when switching between features or during heavy usage periods, which interrupts the smooth experience a bit.

Summary: KrispCall has made communication management so much simpler. It’s reliable, intuitive, and fits perfectly into our daily workflow. Having call tracking, recordings, and analytics in one platform has improved our team’s efficiency and customer engagement significantly.

Positive: The integration with CRM platforms like HubSpot and Freshsales is seamless. I love the one-click calling and automatic logging features — they save a ton of time and keep all communication in one place. The interface is modern, responsive, and easy to navigate.

Negative: Sometimes the analytics dashboard takes a few seconds to refresh after large call volumes, but it’s a minor issue overall.

Summary: krispcall helps us manage high call volumes more efficiently by providing better visibility into call activity and agent performance. the monitoring tools help identify trends, track productivity, and improve team performance. this has helped streamline operations and support better decision making.

Positive: Being able to call directly from the browser without installing anything was a big plus for our team. Setup for new reps takes minutes rather than an IT-heavy process. Audio quality through the browser has been consistently clear.

Negative: The mobile app could be a bit smoother — occasionally there's a slight lag when switching between the dialer and the call history tab.

Summary: KrispCall has helped us keep all our customer communication in one place and made it much easier to manage calls. The CRM integration saves our team time by reducing manual work, and call recordings help us stay organized and improve follow-ups.

Positive: HubSpot integration is the reason my team actually uses the CRM properly now. Calls log automatically, notes sync over, and recordings are right there in the contact record. Before this, reps were skipping manual logging and the history was always patchy. Now the data is actually reliable and coaching conversations are more grounded in what really happened.

Negative: If I leave the browser open for several hours without using it, the session sometimes expires and I have to log in again.

Summary: It gives me the flexibility to work from anywhere without changing my setup. And it gives me the flexibility to work from anywhere without changing my setup.

Positive: Having one business number for the whole team has made things much easier. Calls are routed properly, and everyone can work from anywhere.

Negative: The pricing information for calling rates could be explained more clearly inside the dashboard.

Summary: I no longer worry about missing business calls when I'm away from the office. My business number follows me wherever I work, which has made responding to clients much easier.

Positive: The flexibility is what I like most. Whether I'm using my phone or laptop, everything stays in sync. I can answer calls from either device, and it's been reliable throughout the day.

Negative: The app occasionally freezes and needs to be restarted.

Summary: It helps me stay connected with clients while moving between locations throughout the day and reduces miscommunication between team members regarding customer interactions.

Positive: Setup was fairly smooth and we were able to get started without too much delay. The platform covers most of our basic communication needs, and features like calling and messaging are easy to use once everything is configured.

Negative: The onboarding process could be more guided. It took some time to figure out a few settings on our own.