• Name: Amber R.
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    KrispCall: Affordable, Feature-Rich, and Easy to Set Up

    Date: Feb 27 2026

    Summary: KrispCall is a strong pick for startups and small-to-medium businesses looking for a reliable, affordable VoIP solution without the complexity of enterprise-grade systems. The setup is fast, the support team is excellent, and the CRM integrations work smoothly.

    Positive: Power Dialer is a game-changer for outbound sales teams and,
    support team responds fast and actually resolves issues

    Negative: Call analytics depth could be improved for enterprise-level reporting.

    Read More...
  • Name: Jonah W.
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A One-Person Business Doesn't Need Much — KrispCall Gives Just Enough and Then Some

    Date: Feb 25 2026

    Summary: As a freelancer I'm always weighing whether a tool is worth it for just one person. KrispCall earns its keep. It makes me look more professional, keeps my work and personal life separated on one device, and never really gives me trouble. The price could be friendlier for solo users but I've stopped thinking about it because the value is there. Solid tool, no regrets.

    Positive: The voicemail-to-text feature means I can handle messages during meetings without being rude or stepping out. I get a text version of every voicemail and I can quickly decide if it needs immediate attention or can wait. For someone managing everything alone, small things like this save real mental energy throughout the day.

    Negative: Porting my number was poorly communicated — just a heads-up would have been enough

    Read More...
  • Name: Ella C.
    Job Title: Owner
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Wish I Switched Earlier

    Date: Feb 19 2026

    Summary: My old provider’s call routing was maybe eighty percent reliable, and that sounds fine until you are the twenty percent who get missed or misdirected. KrispCall has not made a single mistake with call routing since I got it set up correctly. That’s honestly all I ever wanted, and it took a change of providers to get it.

    Positive: Call routing works exactly as configured every single time — the right person gets the right call without any manual intervention or frustrating misdirects.

    Negative: Everything is just perfect, nothing went bad until now.

    Read More...
  • Name: Daniel C.
    Job Title: Product Manager
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Reliable VoIP with Smart CRM Integration

    Date: Feb 03 2026

    Summary: KrispCall is one of the best VoIP tools we’ve used. Call clarity is great, setup was easy, and automatic call logging with our CRM keeps everything organized. It has improved our team’s productivity significantly.

    Positive: Quick and hassle-free setup without any technical complications, making it easy for the team to get started and use it smoothly from day one.

    Negative: No major issues experienced so far, and everything has been working smoothly without affecting our daily workflow.

    Read More...
  • Name: Lily W.
    Job Title: Marketer
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Better Communication, Easier Days

    Date: Jan 16 2026

    Summary: Before KrispCall, managing calls was messy; now, setup is quick, calls connect smoothly, and everything feels organized and easy.

    Positive: Fast setup made getting started a breeze, and I really love how smoothly calls connect and the interface is so easy to use

    Negative: Some features could be explained better, other everything is pretty good.

    Read More...
  • Name: Davis H.
    Job Title: Sales analyst
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Solid Tool for Daily Calling

    Date: Jan 09 2026

    Summary: Overall, KrispCall does what it promises. It’s dependable and helps keep calls and follow-ups organized without overcomplicating things.

    Positive: Stable platform with good features for sales teams, easy call tracking, and works well with HubSpot for smooth daily workflows.

    Negative: Nothing that affects daily usage, aside from minor learning time when getting familiar with advanced features and call settings.

    Read More...
  • Name: Mateo B.
    Job Title: Health Administrator
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Reliable cloud telephony system with strong VoIP features

    Date: Dec 26 2025

    Summary: KrispCall offers a strong VoIP and messaging set with global numbers and good call quality, especially for smaller teams.

    Positive: Easy setup with user friendly interface and it has a unified dashboard for VoIP calling, texting, and call management.

    Negative: The mobile app is not as full-featured as the web version. It is occasionally slower in performance during heavy usage.

    Read More...
  • Name: Hannah L.
    Job Title: Sales Analyst
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to set up and mange global numbers

    Date: Dec 19 2025

    Summary: KrispCall is a strong choice for small to medium businesses, with remote or globally distributed teams needing reliable VoIP and messaging tools.

    Positive: It offers VoIP calling, SMS, IVR, call forwarding, call recording, and CRM integrations. It has the ability to buy virtual numbers from any country.

    Negative: The mobile version lacks full functionality and can be slower than the desktop and web experience.

    Read More...
  • Name: Fraser F.
    Job Title: Sales Analyst
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Streamlined VoIP solution for the modern teams

    Date: Dec 15 2025

    Summary: KrispCall has transformed the way out ream communicates. The dashboard is clean, call quality is consistent, and also managing international numbers has never been easier.

    Positive: Clear and reliable call quality and easy integration with the CRM tools, Affordable for small to mid sized teams

    Negative: Mobile app could be little faster during high volume usage

    Read More...
  • Name: Kelly L.
    Job Title: IT Analyst
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good for small, medium and remote type businesses

    Date: Dec 05 2025

    Summary: It is especially good for the companies needing virtual numbers, global calling, and remote workforce support.

    Positive: It is easy to setup and use. Managing multiple numbers is easier with the ability to route calls globally.

    Negative: The mobile version seems weaker than the desktop and web interface. Some features might feel less stable on the mobile.

    Read More...
  • Name: Reese J.
    Job Title: Data Analyst
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    An Affordable Cloud Telephony Solution with Smooth Calling Experience

    Date: Dec 02 2025

    Summary: KrispCall is a solid choice for small to medium sized businesses that are looking for a reliable and cost-effective VoIP phone system. Its cloud based platform, range of features, and global reach make it particularly appealing to remote teams and businesses with international clients.

    Positive: KrispCall offers a cloud-based VoIP phone system, in which you can manage calls and messages from anywhere without needing a physical phone setup. The platform offers a wide range of business phone features like call forwarding, call recording, auto attendant, etc.

    Negative: KrispCall does not have a built-in video calling feature, It means you need to rely on third party integrations for video communications.

    Read More...
  • Name: Orla S.
    Job Title: Sales Representative
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Smart Calling Solution for Growing Teams

    Edited: Nov 14 2025

    Summary: KrispCall delivers an excellent balance of performance, features and affordability. It’s been a big help for our remote team to stay connected and responsive. Definitely one of the best VoIP tools for teams who value clarity, organization and automation in communication.

    Positive: KrispCall has simplified how we connect with clients and track conversations. The Unified Callbox keeps all our calls and messages in one place, which saves time and reduces confusion. I also love the call transfer and IVR options, they make our customer experience feel more professional. The analytics dashboard gives a clear picture of call performance, helping us identify missed opportunities and improve response time.

    Negative: The mobile app could use a bit more customization, especially when handling multiple business numbers. But it’s still very functional and reliable for daily use.

    Read More...
  • Name: Bode H.
    Job Title: SDR Supervisor
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Value, Solid Performance

    Date: Nov 07 2025

    Summary: Krispcall has been a reliable partner for our small business over the past six months. It's helped us maintain a professional image while keeping communication simple and organized. The platform just makes sense – everything is where you'd expect it to be, and my team picked it up right away.

    Positive: Crystal-clear call quality that's been consistently reliable

    Easy texting from my computer saves so much time

    Simple setup process – we were up and running in under 30 minutes

    Great value for the features we actually use dailym picked it up right away.

    Negative: There is nothing to address as of now, it works smoothly.

    Read More...
  • Name: Zain G.
    Job Title: Chief Information Officer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Perfect for my remote team

    Edited: Nov 05 2025

    Summary: KrispCall has made managing my remote team so much easier. The call forwarding means our customers always reach someone, the SMS feature helps with follow-ups, and number masking lets my team work from their personal phones without privacy concerns.

    Positive: The call forwarding feature is brilliant: I can route calls to different team members based on time of day, so we never miss a lead even across different time zones.
    SMS campaigns are so easy to set up: I sent out appointment reminders to 200+ clients in minutes, and the delivery rate was excellent
    The voicemail transcription saves me tons of time: I can quickly scan messages instead of listening to each one

    Negative: The mobile app drains battery faster than I'd like when running in the background.

    Read More...
  • Name: Lorenzo P.
    Job Title: Technical operations officer
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    It makes global communication smooth

    Date: Nov 03 2025

    Summary: KrispCall has elevated our business communication to a whole new level. It’s intuitive, reliable, and packed with features that make managing calls across teams and time zones simple. The unified callbox and analytics tools have helped us improve our customer service and internal coordination. While there’s room for improvement in SMS and mobile app flexibility, the core functionality is rock solid.

    Positive: Easy to set up and use.
    Unified callbox keeps everything organized.
    Responsive and friendly customer support.

    Negative: Limited SMS integration.
    Mobile app could use more customization options.

    Read More...