Fiwit Description
Stop wasting your time managing internal IT with complicated solutions that don't work. Fiwit is the best IT software you could ever imagine.
Too many screens and phones? Our IT asset management solution will help you tidy up all your devices.
Make your colleagues happy. Give your colleagues the IT service they need. Don't leave your internal IT issues hanging with our integrated helpdesk software. Be organized.
Fiwit Alternatives
Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.
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Auvik Network Management is a network management and monitoring software designed to empower IT professionals with deep visibility, automation, and control over their network infrastructure. This innovative platform is trusted by businesses of all sizes to streamline network operations, enhance security, and optimize performance. One of Auvik's standout features is its real-time network mapping and discovery capabilities. It automatically generates interactive, visual maps of your network topology, allowing you to easily identify devices, connections, and potential bottlenecks. This invaluable insight helps in planning and optimizing network architecture for maximum efficiency.
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ScreenMeet offers a suite of secure, browser-based remote support and screen-sharing tools designed to enhance customer service and IT support. With capabilities like remote desktop access, live voice and video support, co-browsing, and asynchronous screen recording, ScreenMeet allows agents to assist customers or employees seamlessly. It integrates with major ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, providing a unified support experience. Designed for enterprises, ScreenMeet ensures high security, scalability, and flexibility, making it ideal for businesses aiming to improve support efficiency and customer satisfaction.
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Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.
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Pricing
Pricing Starts At:
0$/user/month
Pricing Information:
Free - For SMBs
Premium - For medium businesses
Enterprise - For custom needs
Premium - For medium businesses
Enterprise - For custom needs
Free Version:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Fiwit
Headquarters:
Belgium
Website:
fiwit.io
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Online Support
Fiwit Features and Options
IT Asset Management Software
Asset Tracking
Audit Management
Configuration Management
IT Service Management
Inventory Management
Maintenance Management
IT Service Software
IT Asset Management
Incident Management
Knowledge Management
Service Catalog
Ticket Management
Help Desk Software
IT Asset Management
Network Monitoring
Real-time Chat
Ticket Management
IT Management Software
Hardware Inventory
Remote Access
Software Inventory
User Activity Monitoring
Server Management Software
Database Servers
Fiwit User Reviews
Write a Review-
Likelihood to Recommend to Others 9 out of 10
Simple, but does the job 4 out of 5 stars Date: Mar 24 2020
Summary: Good IT asset management software for small business, simple and easy to use. Lacking a few features, but, product is evolving fast.
Positive: - Easy to use
- Works on mobile
- Not very expensiveNegative: - No so many features
Read More...
- Design is good, but not fancy
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