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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AdRem NetCrunch
Asana
Bitbucket
Dropbox
Easyflow
GitHub
Google Drive
Harvest
Jira Work Management
ManageEngine Identity Manager Plus
Microsoft 365
Retently
Sacumen Connector as a Service (CaaS)
Slack
Stackreaction
Teamstack
Trello
WordPress
Zapier
Zoho One

Integrations

AdRem NetCrunch
Asana
Bitbucket
Dropbox
Easyflow
GitHub
Google Drive
Harvest
Jira Work Management
ManageEngine Identity Manager Plus
Microsoft 365
Retently
Sacumen Connector as a Service (CaaS)
Slack
Stackreaction
Teamstack
Trello
WordPress
Zapier
Zoho One

Pricing Details

$13 per month
Free Trial
Free Version

Pricing Details

$39 per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Jitbit

Founded

2005

Country

United Kingdom

Website

www.jitbit.com

Vendor Details

Company Name

Plumsail

Founded

2011

Country

US

Website

plumsail.com/sharepoint-helpdesk/

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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