Alternatives to Issio

Elation Health is the leading platform for primary care, empowering 32,000 clinicians to deliver personalized care to over 16 million patients. With a clinical-first EHR, integrated billing, and AI-powered tools, Elation simplifies care workflows to help independent practices thrive.

Over 25 years ago, one of our founders was working as the IT Director of a large behavioural health and residential services agency in New York. Sensing a need for a better way to track and report on their services, he developed a case management system for his agency. Over time, two other agencies joined in and helped expand the software so that it could serve the needs of virtually any human services agency in the country. Today, Foothold’s team and our software support hundreds of agencies across the nation, in Guam, and in Puerto Rico. With our technology expertise and roots in human services, we continue to empower agencies to focus on their missions.

Communication between care team members is a complicated relationship between people, devices, hospital systems, and devices. You might have difficulty communicating with an overwhelming amount of data, communication gaps, or inefficient workflows. These issues can make your job more difficult and negatively impact patient outcomes. Spok Care Connect® is the solution. Spok Care Connect, the unified communication platform, allows care team collaboration, closed-loop communication, and secure messaging to improve your clinical workflows. One unified communication platform can solve multiple problems across different departments and locations within your health system.

Communication with your care team has never been more efficient and seamless. Our innovative software is designed to break down geographic and organizational barriers, ensuring you connect with the appropriate individual precisely when necessary. PerfectServe organizes and maintains all workflow protocols, call schedules, and contact preferences for every practice, workgroup, and care team member. You’ll never have to worry about who is on call again. With Dynamic Intelligent Routing®, you are linked to the most suitable person capable of taking immediate action. All that’s required is the patient’s name. PerfectServe® promptly identifies and connects you to the team members currently involved in the care of that patient. Enhance patient support throughout the entire care journey with automated messaging and secure virtual consultations, while including family members as needed. Additionally, by equipping operators with user-friendly call management tools, we significantly enhance the experience for patients when they reach out. This ensures that every interaction is as smooth and effective as possible.

Petal's platform, a cloud-based scheduling solution for healthcare professionals, is designed for doctors and healthcare professionals in hospitals, clinics, and acute-care facilities. Physicians can manage and control their schedules and improve team communication through shift swaps, absence requests, and shift visibility. Petal's Clinical Capacity Management is combined with it to manage the modern hospital's medical staff scheduling, on-call physician management, and physician management. The Clinical Capacity Management console consolidates all hospital medical services in one dashboard. This solution gives real-time insights into care coverage and provides analytical reports that facilitate resource management. It improves the performance and accessibility of healthcare facilities. These SaaS solutions are customizable to fit different departments, clinics, hospitals, and even a whole network.

AltoSignal allows you to transmit your message wirelessly and simultaneously to all computers and iPads in your vicinity, ensuring that you receive important communications no matter where you are in the office. This innovative tool is particularly valuable in sectors that require discreet messaging, including dental, medical, education, retail, health and wellness, death care, finance, military, as well as local and federal government agencies. Give AltoSignal a try by downloading our software; it is compatible with both Windows and iPads, with iPad minis being especially favored in clinical settings. To facilitate ease of use, static sticky film barriers can be applied over the iPad screen, enabling clinicians to send messages effortlessly, even while wearing gloves, without alerting patients to the communication. In business environments, Windows computers are the preferred choice, and the AltoSignal window conveniently resides in the corner of the screen, with balloon notifications appearing from the bottom if another window obscures it. This seamless integration into daily operations enhances efficiency while ensuring privacy in communication.

Streamline the process for your team to engage with physicians swiftly, ensuring patients receive timely assistance with minimal hassle. No longer will staff make late-night calls to the wrong doctors, as precise call schedules lead to increased physician satisfaction. Transition away from manual tasks by adopting web-based automation, providing authorized personnel access to current information. Reduce overhead costs significantly. Digital communication removes redundant efforts and the need for traditional printing and faxing methods. Additionally, MDsyncNET.com can be accessed by authorized users from anywhere, whether inside or outside your healthcare facility, using any device connected to the Internet, thus enhancing flexibility and accessibility for all involved.

MH-CURE® stands at the forefront of unified collaboration applications tailored for health systems. Our platform offers customizable features that link every role across departments, enhancing clinical workflows, expediting decision-making, and ultimately elevating the quality of patient care. We have pinpointed four essential communication components that are vital for effective care coordination; these serve as the foundational elements of the MH-CURE platform. Built upon a framework of standards-based APIs, MH-CURE has successfully developed direct integrations with numerous essential healthcare technologies. As your IT infrastructure advances, MH-CURE adapts and grows alongside it, ensuring seamless functionality. Take a moment to delve into some of our most significant integrations and discover how they can enhance your operations.

Streamline your case management initiatives with post-acute care providers while implementing a value-based care model. Obtain real-time insights and take timely action for every patient within your PAC network, while also receiving prompt assistance from your acute care partners. Enhance both patient outcomes and quality of care, fostering stronger referral relationships in the process. Join Olio to ensure your success in navigating value-based care. Leadership in population health has sought to boost PAC performance by initially assessing their providers, leading to significant industry advancements. Unfortunately, many PAC providers lack the necessary resources, expertise, or knowledge to effectively carry out your intricate population health initiatives, as they are often expected to perform more with limited means. Olio assists in modernizing communication across your PAC network, equipping your entire team with the tools needed to successfully implement your population health strategy while enhancing collaboration among all stakeholders. Ultimately, this approach not only benefits patients but also strengthens the entire healthcare ecosystem.

Telmediq’s Healthcare Communications Hub (HCH) provides a seamless connection between your hospital's clinical, IT, and telecom systems, enhancing communication and facilitating better care coordination. This improvement leads to a significantly enhanced patient experience and safety while also reducing costs for both clinicians and their support teams. The Telmediq HCH supports a range of integrations, addressing the issue of clinicians spending excessive time on simple, repetitive EHR tasks, such as locating available workstations, accessing EHR systems, checking test results, identifying care team members, and recording clinical notes. Many of these activities can be performed efficiently on a mobile device, eliminating the necessity for logging into the complete EHR system. Critical updates, test results, and order notifications can be received promptly as they are entered into the EHR, ensuring that healthcare professionals are always informed. This innovative approach not only saves time but also allows for a more responsive and agile healthcare environment.

Rotageek assists businesses in accurately predicting and meeting demand using data-driven tech. Rotageek also helps them to schedule staff efficiently and fairly. Rotageek uses machine learning and personalised algorithms to spot patterns that might otherwise go unnoticed. This is how Rotageek offers best-in-class workforce management and business forecasting.

Enhance the connection between your team and patients throughout the entire healthcare process, starting from appointment scheduling and continuing through triage and follow-up. Health Desk elevates the patient access experience, increases revenue, and boosts utilization rates. Dive deeper into our comprehensive Solution Overview. Safety measures are integrated at every interaction point. It is essential to acknowledge the inherent risks associated with telehealth, ensuring that patients, as well as both clinical and non-clinical staff, have access to clear decision-making support before undertaking any potentially hazardous actions. Streamline patient flow and reduce repetitive tasks with our flow tools. The beautifully designed patient and staff workspaces serve as intuitive resources, facilitating the efficient and safe management of all patient requests, from scheduling and triage to referrals and beyond. Training support staff has never been easier, making it a seamless experience for everyone involved. This innovative approach not only promotes better patient outcomes but also fosters a more cohesive healthcare environment.

Get your office functioning smoothly in no time. Whether it's to inform someone about a patient's arrival, to remind a team member of a task, or to signal that a room is prepared for a provider, a single click on a Light is all that’s required. BlueNotes are designed to be felt first by those who will actually utilize them. The system goes beyond mere technology displayed on a screen; it is an experience. In musical terms, blue notes represent the subtle tones that exist between standard notes on a scale. While they can be perceived in music or singing, they defy traditional notation. Blue notes embody the essence of soul, distinguishing classical compositions from contemporary ones. Our BlueNotes encompass far more than just messaging; they transform into the dynamic pulse of an office, ensuring that everyone is aware of where compassion is needed at any given moment. Ultimately, this system fosters a culture of awareness and empathy within the workplace.

Dock is the pioneering and sole task management and collaboration platform that meets HIPAA compliance, specifically designed for healthcare teams. We establish the necessary framework, processes, and accountability that healthcare teams require to function effectively. Our platform facilitates better communication between clinical and administrative teams, ensuring that healthcare practices operate in harmony, which ultimately leads to enhanced patient care and increased satisfaction among providers. Dock offers a straightforward, HIPAA-compliant solution for managing all daily administrative and clinical responsibilities. The chaos of missed emails and phone calls can often result in overlooked tasks. Additionally, the use of complex spreadsheets, lost Post-it notes, and unreadable annotations can contribute to medical errors. By centralizing all administrative tasks in one HIPAA-compliant location, your clinical operations can function more smoothly with fewer oversights, allowing you to refocus on delivering the care that patients require. Say goodbye to Post-Its and cumbersome Excel documents; our user-friendly platform seamlessly integrates with your existing EHR and is accessible from anywhere, making your workflow more efficient and organized. With Dock, healthcare teams can achieve clarity and cohesion in their daily operations.

Voalte Platform enhances communication and collaboration among care teams by utilizing top-tier technologies, allowing you to stay ahead in the rapidly changing healthcare environment. Elevate your care collaboration with the leading smartphone solution designed specifically for healthcare communication, which empowers both nurses and physicians while ensuring satisfaction for patients and their families. There has been a strong demand from hospitals for a communication platform that enables secure information sharing among care teams, regardless of their location, and the Voalte Platform fulfills that need. While it's easy to get caught up in technological advancements, at Voalte, we maintain our commitment to our core mission: providing exceptional healthcare communication solutions that truly benefit those dedicated to caring for others. By focusing on this goal, we ensure that our innovations not only meet industry standards but also enhance the daily experiences of healthcare providers.

OpenText™ Qfiniti is a comprehensive suite designed for workforce optimization that centrally manages solutions for analyzing multichannel interactions, providing real-time support for agents and enhancing call center performance management. The platform effectively delivers timely and actionable customer insights, enabling organizations to gain a deeper understanding of customer interactions and enhance their service quality worldwide. Whether implemented on-premises or through cloud services, Qfiniti seamlessly integrates with various contact center telephony systems and CcaaS providers, including Amazon Connect, Twilio, RingCentral, and Genesys. Additionally, it offers robust performance assessment tools that help identify coaching opportunities for agents. Users can easily create and update evaluations online, benefiting from intuitive scoring and navigation features. By leveraging unique metrics such as agent rankings, skills, seniority, and availability, it supports efficient scheduling while allowing organizations to accurately forecast their staffing needs and schedule both single and multi-skilled agents effectively. This flexibility in deployment and integration positions Qfiniti as a vital solution for organizations aiming to enhance their customer service operations.

E-Zorg offers secure IT solutions tailored for the healthcare sector. Our services ensure that healthcare professionals are effectively connected to the technology essential for their operations and communication. With an emphasis on safe and dependable care technology, E-Zorg's offerings are specifically crafted for healthcare providers and application developers, adhering to stringent security and privacy standards. As the largest healthcare network in the Netherlands, E-Zorg allows seamless connectivity from any location across the country. Currently, we support over 85% of general practitioners, nearly all pharmacies, and 65% of hospitals, making us a key player in the healthcare landscape. Our dedicated helpdesk is always available to assist you; staffed by technical experts, they provide prompt and effective support for any inquiries regarding our services. If you are a healthcare provider, manager, or IT professional seeking trustworthy technology solutions, E-Zorg is equipped to elevate your organization’s capabilities and ensure optimal care delivery. Reach out to us to discover how we can enhance your operational efficiency and security.

Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time. With customer recognition features, Dixa makes it possible to know your customers the second they reach out. We do this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support. Flexible pricing and global scalability allows you to only pay for what you need and scale up or down without additional costs or effort. All conversation types (phone, email, chat, Facebook Messenger, and WhatsApp) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dix

The dynamics of dialogues within contact centers are undergoing a significant transformation. As digital technology becomes more prevalent, the conversations handled through voice channels are increasingly intricate and serious, necessitating a personal touch. In these critical moments, customer loyalty hinges on the authentic connections established during emotionally charged exchanges. Nonetheless, many organizations face challenges in effectively training their phone representatives—whether they are on-site, working remotely, or part of a Business Process Outsourcing (BPO) firm—on the essential soft skills that are crucial for achieving customer satisfaction. Furthermore, there is often a deficiency in key behavioral insights that can facilitate enhancements and illuminate the effects of each customer interaction. To address this gap, Cogito provides an artificial intelligence-driven coaching platform aimed at enhancing the emotional intelligence of phone representatives, ultimately leading to more meaningful interactions with customers. This innovative approach not only supports the development of essential skills but also enables organizations to foster a more empathetic customer service environment.

Craft a seamless and efficient customer journey that spans multiple channels without any hassle. Discover our AI-driven, automation-first solutions designed for everyday use. Annually, we introduce numerous new features, solutions, and integrations to ensure our platform remains at the forefront of customer experience technology and emerging trends. Our focus on automation enhances vital customer service processes through the power of Talkdesk AI. But don’t just take our word for it; explore testimonials in various formats showing how our clients successfully satisfy their own customers. Transform your customer service operations with CX Cloud, a comprehensive suite of enterprise-grade, integrated applications designed for customer self-service, omnichannel interaction, workforce engagement, employee collaboration, and analytics – all within a single cloud-native environment. Impress your agents with a user-friendly interface and enhance your contact center's flexibility by effortlessly adjusting every component of CX Cloud, from IVR routing protocols to the agent interface. With these tools, you can ensure a consistently exceptional experience for both your team and your customers.

Bid farewell to cumbersome manual tasks, frustrating spreadsheets, and complex software systems. Welcome a sophisticated workforce management solution that simplifies your tasks, enhances your contact center, and brings joy to your customers. Instead of grappling with a WFM tool that increases your workload, consider one that turns planning into a seamless experience. Injixo offers an exceptionally intuitive and user-friendly WFM solution tailored for call centers. Its design prioritizes saving you time, reducing stress, and cutting costs, all while enabling you to achieve more with fewer resources. Rather than remaining in a queue for assistance, enjoy exceptional customer support that truly lives up to its name. Our dedicated support team, combined with intelligent self-service features, ensures you receive outstanding onboarding, training, and practical advice for your daily operations with injixo. By leveraging this powerful platform, you can transform an inefficient workforce management approach into a streamlined, automated process, optimizing your WFM from beginning to end. Embrace the future of workforce management and experience the difference it can make to your everyday workflow.

Implement an advanced, cloud-based contact center to elevate customer interactions while reducing expenses. Tailored solutions designed to fit your specific business requirements enable the Cloud Contact Center to facilitate a smooth transition from outdated, capital-heavy contact center models to a more adaptable cloud or hybrid approach that enhances customer loyalty and boosts profits. You can avoid hefty initial investments by purchasing only the services necessary for your operations. Additionally, the system allows for rapid scaling to accommodate fluctuating call volumes. Management is simplified through the convenience of working with a single provider boasting over three decades of expertise in the contact center industry. This approach enhances omnichannel communication, optimizes outbound sales efforts, and offers support for remote agents through one unified, cloud-based platform. It features a robust, carrier-grade network and a fully redundant infrastructure, along with user-friendly interfaces that support touch-tone and multilingual speech recognition. Furthermore, it integrates seamlessly with standard databases, CRM applications, and 42 different types of private branch exchange systems, ensuring a comprehensive solution for all your customer service needs. With such capabilities, your business can not only meet but exceed customer expectations effectively.

A comprehensive 360º contact center platform that integrates various communication methods including voice, video, email, social media, and chat options like WhatsApp and Facebook Messenger, all accessible through a single, user-friendly interface. This platform is designed to be simple, intuitive, and customizable, ensuring a seamless experience across all channels such as voice, email, chatbots, and video. It offers outstanding audio quality, effective notification systems, and the ability to communicate with supervisors. Users can observe agents and teams in real-time, with wallboard displays showcasing the performance metrics of the call center. By merging top-notch contact center features with CRM data, it aims to provide outstanding customer experiences. The contact center is aligned with the customer journey, equipping agents with the necessary information to deliver personalized and efficient support. OneContact CC integrates effortlessly with major CRM systems, establishing a multichannel contact management solution that maintains a clear overview of each customer's profile and interaction history while fostering better client relationships. This innovative approach ultimately helps businesses enhance their service quality and customer satisfaction.

Medical Calendar serves as a user-friendly scheduling tool for healthcare professionals, alleviating the burden of tedious paperwork. This versatile software is ideal for individual practitioners as well as entire medical facilities. It enables the swift creation of a well-structured timetable for all personnel involved. If you wish to keep track of your office hours and ensure that you don't overlook significant work-related appointments, Medical Calendar is the perfect solution for you! Featuring a sleek and intuitive design, this tool simplifies appointment management effortlessly. Each physician can set up a unique profile to manage their own schedule effectively. You can quickly toggle between different profiles to check any specialist’s timetable at any time. Additionally, Medical Calendar provides the option to view several profiles at once, allowing you to monitor the schedules of multiple doctors simultaneously, enhancing overall efficiency in the workplace. With such functionalities, it ensures that every practitioner can stay organized and connected with their colleagues.

Luma Health was founded on the idea that healthcare should work better for all patients. Luma’s Patient Success Platform™ is designed to go beyond disjointed patient engagement initiatives to connect patients to their providers across the entire healthcare journey – access and operational, clinical, and financial. This orchestration is supported by Luma Bedrock™ data-driven best practices, based on more than 700 million data points across more than 80 million patient interactions. Luma serves more than 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 50 million patients.

Streamline your operations and reduce costs with tools that encompass healthcare workforce scheduling, secure messaging, credentialing, and additional services. Centralize and manage all medical credentials in a single location for utmost convenience. Receive notifications regarding new requirements and track credentials that are approaching expiration dates. Float Care ensures your referrals are fully automated, successfully completing all handoffs each time. By connecting essential care providers, Float Care automates referral processes, guaranteeing that patients secure appointments before they leave the facility. Enhance collaboration among provider care teams to improve patient outcomes. Managing more than 150 different credentials for healthcare professionals, including nurses and doctors, can be overwhelming, but Float Care’s credentialing platform simplifies the process by providing easy access to all records, licenses, certifications, and more, thus facilitating better compliance and management of credentials. This comprehensive solution ultimately saves valuable time and resources for healthcare organizations.

CRMoptics is a hosted/packaged solution that allows you to use open source building blocks to get started with your optical software project. It offers multi-location and multi-warehouse solutions that make it easier to do things faster and more reliably. It is web-based, so you only need internet access and a device of choice. Every optician requires module functions to manage their business. These include scheduling, history of eye examinations, proof of payments printing, inventory, customer data management, and scheduling. CRMoptics software includes built-in marketing tools that allow opticians to send personal postcards to customers. This gives them the marketing power to increase sales at lower costs. It is possible to engage customers by sending them text messages or emails with reminders and promotions. It's easier than ever! Our expertise can help you create or set up customizations.

In the realm of healthcare IT and clinical leadership, it is crucial to strike a balance between effective communication and the protection of patient health information (PHI). However, many healthcare professionals still depend on outdated technology, which hampers both clinical productivity and job satisfaction. A study conducted by the Ponemon Institute revealed that healthcare providers lose an average of 35 minutes during each shift due to these inefficiencies, resulting in an estimated annual financial impact exceeding $11 billion across the industry. Transitioning from pagers to a comprehensive communication solution allows for the secure and seamless exchange of patient information among care teams and organizations. Furthermore, empowering providers to utilize secure messaging on their personal or corporate devices ensures adherence to regulatory standards. By replacing ineffective communication technologies, healthcare organizations can significantly enhance productivity and streamline workflows, ultimately improving the quality of patient care. Continuous improvement in communication methods is essential for adapting to the evolving demands of the healthcare landscape.

MEFTiiCOMM is our comprehensive healthcare communications platform. It's an all-in one solution that connects doctors, nurses and managers across organizations. Our platform allows for seamless communication and collaboration with text messaging, audio/video calls, a pager system built-in, and scheduling features. It is HIPAA-compliant, secure and prevents mixing of personal and professional communication. Our competitive pricing, created by doctors to meet healthcare needs, makes it easy to use. Advanced search facilitates knowledge sharing and collaboration outside of organizations. Our user-friendly, secure platform will improve patient care and teamwork.

Our cutting-edge platform was developed by a team of medical professionals and health technology specialists utilizing Human-centered design principles. We streamline the process of ensuring patient success, fostering better outcomes and enhancing experiences for all involved. Patients and their families receive a comprehensive plan that empowers them to stay informed and take appropriate actions, all while benefiting from secure communication methods and a role-based access system tailored to their needs. We collaborate with leading health organizations that are committed to advancing patient success. Careteam serves as a healthcare-focused collaboration platform that unites healthcare providers, patients, and their support teams, offering an integrated care plan, real-time communication, and population analytics. This approach facilitates smoother transitions, addresses complex chronic care challenges, and promotes innovation within the often disjointed healthcare landscape. By prioritizing collaboration and transparency, we aim to transform the way care is delivered and experienced.

Elevate your clinical health information exchange capabilities through our value-centric direct secure messaging solutions. Given the stringent security standards in healthcare, compliance is essential, driven by regulations such as the Health Insurance Portability and Accountability Act (HIPAA) and MACRA MIPS, which enforce rigorous guidelines for digital communications and value-based reimbursement models. It is crucial to meet these standards while enhancing the customer experience and maintaining an efficient workflow, making dependable and innovative Direct Secure Messaging an essential component for healthcare organizations. DataMotion Direct Messaging facilitates the digital transformation of your health information processes by automating workflows involving electronically protected health information (ePHI). This solution guarantees a straightforward, secure, and verified exchange compatible with all certified EHR technologies. Even the most rigorous and mission-critical initiatives can take advantage of the straightforward and trustworthy medical record exchange, ensuring that healthcare professionals can focus on delivering patient care without compromising on security or efficiency. By adopting these advanced messaging services, healthcare systems can not only comply with regulations but also improve overall communication and collaboration among providers.

Introducing a cutting-edge, smartphone-based messaging platform designed specifically for healthcare professionals, ensuring security and adherence to HIPAA regulations for seamless collaboration between physicians and nurses. This mHealth solution facilitates connected care across various settings, including hospitals, physician groups, skilled nursing facilities, and home health, to enhance the healthcare continuum. Communication failures have been pinpointed as the underlying cause of 66% of medical errors, highlighting the urgent need for improved messaging systems. By streamlining communication and increasing productivity, better patient care outcomes can be achieved. Physicians can create tailored structured checklists that guide nurses through their thought processes, thereby reducing unnecessary communication and boosting efficiency while minimizing mistakes. In addition, nurses can develop checklists for routine tasks such as admissions and discharges, which not only enhances their workflow but also eases the training process for new staff. This innovative approach allows for a more organized and effective healthcare delivery system, ultimately benefiting both providers and patients alike.

Effective communication and teamwork are essential for delivering high-quality healthcare to patients. Research indicates that poor communication within care teams accounts for approximately 66% of medical mistakes. To enhance the coordination of patients' diagnoses and treatment plans, collaboration among healthcare providers is crucial. Charmconnect facilitates improved communication among providers and stakeholders involved in patient care by offering immediate access to patient health information, which serves as a foundation for care discussions. The platform's external chat feature enables providers to securely communicate with colleagues from different practices or hospitals regarding patient matters or to share medical records. Additionally, the care team can activate Patient channels specifically for certain patients or their caregivers, allowing for seamless conversations that lead to more prompt responses to health concerns. This innovative approach significantly reduces health risks that may arise from delays in communication, ultimately fostering a more efficient healthcare environment. Overall, the integration of such tools can transform how healthcare teams interact, promoting a more collaborative and responsive patient care experience.

Solo™ leverages a cloud-based network to deliver a cohesive and scalable virtual care solution tailored for various use cases, care environments, and financial constraints. Empower your healthcare providers to deliver exceptional care anytime and anywhere by seamlessly linking individuals, healthcare systems, health information technology systems, devices, and third-party software into one unified platform. Designed to accommodate the specific preferences of every user, role, and clinical process, the user dashboard consolidates all necessary elements to oversee your entire virtual care practice or programs within a single interface. Our adaptable software modules allow clinicians to track the continuous journey of patient care, rather than focusing solely on individual episodes, all through a streamlined interface. By addressing gaps in workflows related to patient intake, scheduling, documentation, image access, and analytics, we enable the creation of a solution that aligns perfectly with your particular requirements, enhancing the overall efficiency of the care experience. In doing so, we provide a powerful tool that not only improves patient outcomes but also strengthens provider satisfaction and engagement.

By concentrating on enhancing patient flow, streamlining operations, and attaining excellence in patient progression, you will produce significant outcomes across various key priorities. Achieving Performance Excellence entails ensuring the ongoing safety and quality of patient care, boosting revenue and reimbursements, minimizing unnecessary patient days, while simultaneously enhancing safety and improving patient outcomes. The narrative of Holy Cross Hospital exemplifies how better patient flow has positively impacted both patient and staff experiences. Additionally, learn how Good Samaritan prioritized patients to tackle emergency department backlogs, restoring the joy of caregiving for nurses and doctors alike. Ultimately, at the heart of your mission lies the commitment to facilitating healing for individuals. This pivotal mission is intrinsically linked to the quality of experience established through patient care and interaction. The dedication to improving patient experiences not only transforms lives but also elevates the overall standard of healthcare provided.

Cutting-edge technology for managing contingent workforces at a world-class level. It offers top-notch nurse deployment and resource utilization, empowering healthcare organizations to regain control over their staffing needs. With unparalleled reductions in labor costs, Einstein II stands out as an intelligent, cloud-based solution for internal workforce deployment and vendor management, aiming to lessen dependence on premium labor like overtime, incentive pay, and agency staffing. Featuring two main modules, Einstein II is equipped to manage and deploy internal resource pools (IRP) while also functioning as a comprehensive vendor management system (VMS). Consequently, this innovative platform streamlines the oversight of the entire contingent workforce through a unified system, optimizing the use of an organization’s own personnel prior to enlisting agency help, and efficiently managing any required agency labor. Moreover, Einstein II IRP allows hospitals and healthcare organizations to develop and deploy internal resource pools effectively, ensuring that they can adapt to fluctuating staffing demands without compromising care.

myEZcare EVV is a state-of-the-art Electronic Visit Verification solution tailored for home care services, receiving approval from all states across the USA. This application is seamlessly integrated with homecare software, offering a wide array of features including Telehealth/Virtual Visits, Employee Management, Patient Management, Scheduling, comprehensive Billing with 100% Claims Processing, Digital Forms, Payroll, Electronic Visit Verification (EVV), Lead Management, Client Portal, Patient Portal, Advanced Reporting, and Messaging. As a prominent provider in the realm of healthcare software, myEZcare is dedicated to enhancing the operational efficiency of healthcare facilities. The platform delivers a cohesive solution that encompasses patient management, billing, and clinical point-of-care services specifically for home health, hospice, and private duty providers. Interested parties can request a demo to connect with a myEZcare representative and discover how the software can facilitate better compliance with care plans while improving patient outcomes. By leveraging the innovative capabilities of myEZcare, healthcare providers can streamline their operations and enhance the quality of care delivered to patients.

CareConnect™ serves as an integration engine that facilitates organizations in linking with various providers across diverse care environments. By utilizing a single connection point, organizations can realize genuine interoperability, allowing them to connect with a network of providers and enabling data sharing through local health information exchanges (HIEs) or broader interoperability frameworks like Carequality. This system promotes the seamless and secure exchange of clinical summaries and historical data between electronic health records (EHRs) and providers, thereby enhancing care coordination and integrated care models. Additionally, it enables access to a variety of resources, including pharmacies and prescription drug registries, which is particularly crucial for those involved in addiction and substance use treatment. CareConnect also incorporates a comprehensive consent management workflow, ensuring that data is shared accurately and timely, thus improving overall patient care and collaboration among providers. By streamlining these processes, CareConnect™ not only bolsters clinical outcomes but also enhances the efficiency of healthcare delivery.

miSecureMessages is a secure mobile messaging application designed specifically for the healthcare sector, ensuring HIPAA compliance while allowing care teams to share secure texts, images, videos, and audio files with confidence. Effective mobile communication plays a vital role in optimizing hospital operations and safeguarding electronically protected health information (ePHI). As a key component of 1Call’s suite of secure healthcare solutions, miSecureMessages serves as a user-friendly messaging platform that adheres to stringent HIPAA security requirements essential for healthcare organizations. This stand-alone application also offers seamless integration with 1Call’s software, as well as compatibility with other hospital technologies and electronic medical record (EMR) systems from various vendors, facilitating the sharing of sensitive information. Moreover, non-clinical personnel can leverage the encrypted messaging service for various tasks, such as submitting maintenance requests, enhancing communication for efficient patient room turnover, and improving operations within the hospital call center. Ultimately, miSecureMessages empowers all staff members to engage in secure and efficient communication, further supporting overall patient care and operational success.

Everything you do is influenced by providing the best patient care. We empower it with tools that simplify your team's workflows, digitize data, and provide the right clinical documentation to the right people at the right times. Forcura is the clinical workflow solution of choice for top healthcare organizations. It can manage care transitions and coordinate care across your teams. Forcura consolidates referrals coming from multiple sources into one location. This allows your team to track, track, and respond to any referrals. Home healthcare teams can connect, so they can work from anywhere with a web connection. With faster patient onboarding and efficient workflows, every second counts. Automated technology can streamline patient referrals and accelerate billing cycles. Digital workflows and patient-centered tools can reduce operating costs.

BeeKeeperAI™ employs advanced privacy-preserving analytics across various institutional sources of protected data within a secure computing framework that includes end-to-end encryption, secure enclaves, and the latest processors from Intel featuring SGX technology, ensuring robust protection for both data and algorithm intellectual property. This system guarantees that data remains within the organization's secure cloud environment, thereby mitigating risks associated with control loss and potential data resharing. Unlike relying on synthetic or de-identified data, BeeKeeperAI™ utilizes original primary data directly from its sources, maintaining constant encryption throughout the process. The platform offers specialized tools and workflows tailored for healthcare that facilitate the creation, labeling, segmentation, and annotation of datasets. By leveraging secure enclaves, BeeKeeperAI™ effectively prevents any risk of data exfiltration and shields algorithm IP from potential internal and external threats. Acting as a crucial intermediary, BeeKeeperAI™ connects data stewards with algorithm developers, significantly cutting down the time, effort, and costs associated with data projects by more than half, thus streamlining the overall process. This innovative approach not only enhances data security but also fosters collaboration and efficiency in the healthcare sector.

OnPage is an incident management system that integrates with a secure smartphone app. This allows response teams to get the most from their digital technology investments. OnPage's solid escalation features and on-call capabilities, as well as persistent notifications, ensure that critical alerts are not missed by IT and physician teams. OnPage is trusted by organizations to manage all their critical notifications, whether they are looking to minimize IT infrastructure downtime or reduce incident response times for healthcare providers. OnPage incident management improves critical communications in a variety of industries, including healthcare, IT support and manufacturing. OnPage's incident management platform ensures that critical notifications are received by the right people at the right time. You can track the status of each message with full-time-stamped audit trails.

QliqCHAT Secure Texting is a real-time, secure, HIPAA-compliant healthcare communication platform that connects every care team member and facilitates effective, patient-focused collaboration. Securely bridge the communication and collaboration gap between doctors, nurses, patients, and caregivers. QliqSOFT is the developer of multimodal healthcare communication and automation platforms that harmonize people and technology across physical and online points of care. The intuitive, customizable platform streamlines administrative processes and enhances patient engagement by incorporating seamless EHR integration, conversational artificial intelligence (AI), and translation services. For more than a decade, QliqSOFT has helped healthcare organizations facilitate HIPAA-compliant, real-time communication exchange among healthcare practitioners and patients while automating routine clinical processes that bring immediate relief to overburdened employees while changing the way they work. QliqSOFT solutions assist over 1,000 healthcare organizations in realizing qualitative returns on their investment.

NICE Workforce Management stands out as the premier solution in the workforce management software arena. By offering the most precise and actionable schedules alongside forecasts, this tool empowers organizations to minimize labor waste while achieving their objectives through innovative forecasting algorithms. Implementing NICE WFM allows businesses to lower their headcount needs, streamline long-term planning, boost agent engagement, and enhance overall workforce efficiency. You can transform various aspects such as schedule adherence, attendance, agent satisfaction, and engagement using this all-in-one solution. Additionally, it helps to reduce the administrative burden and maintenance associated with WFM. By increasing employee utilization and refining scheduling efficiency, companies can enhance customer experience through a smarter approach to forecasting and scheduling. Given that digital channels necessitate distinct workforce strategies and metrics, it’s crucial to ensure adequate planning and staffing. Being prepared for unforeseen circumstances enables you to swiftly adjust staffing levels as needed. Embrace the future of workforce management with confidence!

Hucu.ai serves as a comprehensive patient-focused messaging platform, facilitating seamless communication for everything from hospital referrals to patient discharges at home, thus helping to reduce unnecessary hospital visits. It allows for straightforward virtual communication through direct one-to-one messaging, as well as channel-based group messages, all while ensuring HIPAA compliance for patient privacy. Now, practice groups delivering care in high-risk nursing home environments can unite their teams effectively. By fostering a collaborative and inclusive culture among your geographically dispersed workforce, Hucu.ai promotes the delivery of exceptional patient-centered care. This is all made possible through a robust messaging framework that supports efficient communication across the board. Ultimately, Hucu.ai empowers healthcare teams to work cohesively, leading to improved outcomes for patients.