CharmConnect Description
Communication and teamwork are essential for providing quality healthcare to patients. A study found that ineffective communication between care team members was the cause of 66% of medical mistakes. Collaboration is key for healthcare providers in order to ensure that treatment plans and diagnosis are coordinated amongst the care team. Charmconnect allows providers and stakeholders to communicate more effectively with each other by providing instant access health information about patients. Discussions can then be organized around this information. External chat allows providers and other providers to securely chat with each other to discuss a particular patient or to exchange medical records. The care team can enable Patient channels for selected patients or patient caregivers. This allows patients to chat with care team in a seamless manner, resulting to quicker attention to health problems. It reduces the health risks associated with communication delays.