InMotion Hosting User Reviews

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  • Name: Reiner P.
    Job Title: Owner
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent Professional Support from Inmotion Hosting

    Date: Nov 13 2023

    Summary: InMotion Hosting is a trusted hosting partner. The service is reliable. The tech support is professional; techs are eager to help, and very good at their jobs.

    Positive: InMotion Hosting technical support is typically prompt, and aways detailed and professional and effective. Thumbs up.

    Negative: Sometimes the wait times for chat tech support are a bit long. But generally speaking service is prompt.

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  • Name: Fred W.
    Job Title: Secretary and webmaster
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Perfect for hosting your website

    Date: Nov 13 2023

    Summary: I have used InMotion for over 9 years and prior to that I had no experience with them. When I took over website responsibilities, InMotion made the transition very easy.

    Positive: I use the file manager to upload files to our website. The InMotion site has always been available when I needed it. The tools available are massive and intuitive to use. I highly recommend them as a hosting service.

    Negative: I don't have anything that would qualify as a "con". Their site is great.

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  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    InMotion Hosting for Dedicated Servers

    Date: Nov 13 2023

    Summary: I plan to keep using InMotion Hosting for my dedicated server now and in the future. I really appreciate their dependability.

    Positive: I really appreciate the 24/7 chat support and the dependability of my server. The support team is great to consult with when I come across new features and need to learn how to manage them.

    Negative: Of course it's a bit technical to manage, but I think it keeps getting better all the time.

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  • Name: Anonymous (Verified)
    Job Title: Co Owner
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A+ for Inmotion Hosting

    Date: Nov 17 2020

    Summary: Excellent, been with them for 5+ years now and have never had a single real issue that was their fault. Their support is very good overall, some techs are better than others, but always able to get my issues resolved and looked at seriously, they never brush me off.

    Positive: Excellent Support.
    Offer loyalty discounts.
    Good Prices.
    Helpful.
    Easy to Use.
    They show that they care about your business.

    Negative: None really, every now and then you may get a tech rep that isn't as knowledgeable as others, but that is expected.

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  • Name: Anonymous (Verified)
    Job Title: Senior Software Engineer
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Reliable web-hosting

    Date: Sep 01 2020

    Summary: InMotion Hosting is definitely one of the best hosting providers with good speed and reliability.

    Positive: Easy to use.
    Managed Wordpress hosting.
    Unlimited emails and free SSL with all plans.
    Free website migration.
    Reliable service.

    Negative: No monthly billing , can only opt for yearly billing.
    No windows servers.

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  • Name: Anonymous (Verified)
    Job Title: Senior Technical Support
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Cost-Effective Hosting Platform

    Date: Aug 31 2020

    Summary: InMotion Hosting is a very cost-effective platform. It allows us to host our business on different open-source platforms including WordPress. It's customization and C-panel specs are great.

    Positive: + Best hosting platform that offers very customizing c-panel.
    +. No downtime, fast servers.
    +. SSL certificate integrated domain support.
    + Pre-built plugins for easy to setup.

    Negative: - We had an overall positive experience with it.

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  • Name: Himesh S.
    Job Title: Data analyst
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Outstanding web hosting

    Edited: Jul 14 2020

    Summary: Its a great web hosting tool. Overall I used for my website hosting. It provides excellent support and flexible planning. WordPress hosting is very reliable and affordable. I never faced any downtime on my website.

    Positive: InMotion Hosting is a reliable and affordable hosting tool. It has excellent live customer support. The performance of hosting is great, with no downtime. It auto adds 2 layers of security to the profile dashboard.

    Negative: It's an outstanding web hosting platform. No cons.

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  • Name: Anonymous (Verified)
    Job Title: Developer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Value, Solid Performance

    Date: Dec 10 2023

    Summary: My experience with InMotion has been very positive. As I have stated, the customer service is excellent. I would not hesitate to recommend them.

    Positive: I have three accounts on slightly different packages with inMotion. They all provide the maximum benefits for the monthly costs. I've only had issues on one account with the auto installation of the free SSL certificates. Their support system is responsive and effective.

    Negative: I have one account with about 24 domains attached. The auto SSL doesn't always update for each of the domains. Because InMotion does this update once a month, and at a different time of the month for each domain, I don't know it is an issue until my client contacts me. InMotion's SSL tool fixes the problem quickly, but it would be nice to either have the SSL renew once a year or have them renew at the same time each month so they could easily be monitored.

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  • Name: Anonymous (Verified)
    Job Title: Manager
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Mostly Good Experience

    Date: Nov 14 2023

    Summary: Overall its been a positive experience but just wish there was more flexibility in their renewal program. Several times I contacted to try and negotiate what was a market rate, they insisted on a renewal price way above the initial price and above the market for similar services.

    Positive: USA based support and easy to contact.
    Support is very helpful and goes out of their way to help.
    Speed for VPN is good.
    Good online database of FQA and knowledge.
    Uses C-Panel.

    Negative: Moved to a ticket only system so cannot call.
    Renewal rates are way above initial rates and higher than competition.
    Unwilling to negotiate on renewal prices.

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  • Name: Jessie Lydia H.
    Job Title: Scientist
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great companies still have to deal with the crazy world

    Date: Nov 13 2023

    Summary: I did that in the "Pros." I've been with InMotion Hosting for many years and always, but *always* got good, prompt, very responsive service whenever I needed it.

    Positive: I've been with InMotion Hosting for many years and always, but *always* got good, prompt, very responsive service whenever I needed it.

    Negative: I have nothing to really complain about except the devilish hackers who spread malware, the inability of email filters to do what you ask them to, and the world being taken over by pre-adolescent robots.

    Of course, we ALL are living in an increasingly struggling with the crazy threat of the economy aggressively complicating all our lives ever faster, both in what we do and don't do, at exponential (i.e., regularly doubling) rates. It's the faster and faster reorganization of every way of life on earth that causes the most real damage and creates the increasing risk of global economic collapse. I've studied it with the right tools to learn what trap we fell into and how and why we have not noticed nature's quite reliable solution. At the limits of growth, changing the plan.

    How all successful systems of any kind work is as a whole, with all the parts filling in where new connections are needed, creating the system's resilience and allowing it to be agile in adapting to change. So, that's what's not reliably working out anymore. Now, we see the systemic breakdown and dissociation of the whole world's past way of living spreading everywhere.

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