Best IdeaPlan Alternatives in 2025
Find the top alternatives to IdeaPlan currently available. Compare ratings, reviews, pricing, and features of IdeaPlan alternatives in 2025. Slashdot lists the best IdeaPlan alternatives on the market that offer competing products that are similar to IdeaPlan. Sort through IdeaPlan alternatives below to make the best choice for your needs
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Userback
Userback
$49 per month 10 RatingsIntroducing Userback, the leading user research platform tailored for small teams dedicated to gaining deep insights into user behaviors and enhancing product development. Userback provides the tools to capture feedback in a visually enriched format, along with metadata, to offer a profound understanding of user sentiment and actions through in-app surveys such as NPS, CES, and CSAT metrics. With Userback, you can enrich feedback context by diving into detailed session replays. Effortlessly segment users and monitor their interactions right from the point of login. With the ability to target specific user segments for personalized surveys, you can gain a comprehensive overview of user experiences from initial trial to potential churn. Elevate your brand image through customized feature portals, public roadmaps, and a centralized feedback hub that not only streamlines processes but also significantly boosts closure rates. Worried about coding? No problem at all! Start your journey promptly with a user-friendly browser extension, designed for internal quality assurance and meticulous bug tracking. -
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Product Fruits
Product Fruits
$79 per month 9 RatingsProduct Fruits is a code-free product adoption platform for web-based apps. It allows you to onboard users to your product, show them how to derive value and guide them to the aha-moment. Our all-in-one tool gives you all the features you need to improve user onboarding to your app or web: Interactive product tours, guides & walkthroughs Hints, beacons & tooltips User onboarding checklist In product announcements User feedback collection One-click bug reporting In app help center (Life Ring Button) Knowledge base Our customers achieve higher conversions, lower churn and less support tickets. Product Fruits editor was built with a non-technical user in mind and you don’t need any coding skills to create beautiful onboarding experiences. We’ re serving SaaS companies all over the world helping them to increase conversions, reduce churn and lower support tickets. You can get up and running in 5 minutes or under, free trial is available. -
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Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Usersnap is right for you if want to: ✔️ Have a single platform for all product-related feedback to emerge new ideas ✔️ Capture issues with visuals and automate tech data to improve QA speed and cross-team communication ✔️ Make users feel engaged with the product by providing the easiest way to report issues and welcoming channels to share their voice ✔️ Allow PM, PO, and developers to build precise and user-centric solutions by connecting incoming feedback to product development workflows and tools ✔️ Quickly validate new features and monitor user satisfaction with micro surveys that yield higher response rates.
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Get More Reviews
Get More Reviews
$99 per month 25 RatingsAre you looking for customers, guests, or patients? Get More Reviews is the right tool for you business... -
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SAASFE
SAASFE
$0SAASFE allows you to receive ideas, create roadmaps and manage requests from one place. Get feedback, feature requests, and ideas directly from customers. A product roadmap is a plan that outlines the vision and direction for your product offerings over time. To notify customers about the latest product updates, create a changelog. Customer feedback is vital to any company or product. They can help you grow your brand in the right direction. Customers can vote on the next major feature suggestion. Customers can vote on the proposals to help organizations decide which features should be prioritized. Administrators will have access a robust dashboard that collects all the feedback/ideas, details, and details in one place. -
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Mouseflow
Mouseflow
$31 per month when paid yearlyMouseflow is a platform for behavior analytics. It's used by Product, Marketing, UX Design, Analytics teams to ensure high conversion rates and a great website experience. Mouseflow allows you to see your users' eyes through session recordings. You can also understand what is most important to them with heatmaps. Mouseflow is an innovative platform on the market that uses automatic friction detection to let you know which recordings you want to watch and avoid sampling across plans. Heatmaps can be created for all pages. You can filter them using multiple parameters. -
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Noora
Noora
$29 per monthNoora provides everything you need to gather, clarify, and prioritize product feedback from users and colleagues. Your users can vote on feature requests and help you determine which issues are most important for your product teams. Engage with users and discuss the problems they are trying to solve with your product. All feedback can be viewed and managed in one place. The admin view allows you to tag, label, merge, and respond to all comments and suggestions from your users. Get rid of messy spreadsheets. Your users will be able to easily understand your product vision and reduce churn. As you set the status of feature request from your users and your teams, your roadmap is automatically created. Choose the columns and statuses that best represent how you will deliver value to your users. We'll notify all users who have requested the feature when it is marked as complete. -
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Frill
Frill
$25 per monthBetter way to gather customer feedback. All your product feedback can be captured, organized, and announced in one place. Simple and easy solution to capture and manage customer feedback online. A powerful new widget wraps our web platform. You can embed it on your site. Built for teams who want to ship faster and better products. You can manage your entire board from one view. Integrate directly to your platform for seamless user experience. You can create as many widgets on any plan as you wish. Every word can be translated into your language. Frill can be updated with your brand colors. Automated emails keep customers informed. Your product's lifeblood is your customer feedback. Get ideas from customers and let them vote and comment on them. Incorporate the best ideas from your customers into your roadmap. Show your customers how your ideas fit into the bigger picture. -
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HarmonizeAi
HarmonizeAi
It is now possible to understand the wants and needs of consumers in great detail. Too often, teams create products and experiences based on best guesses, outdated insights, and legacy consumer behavior. This leads to business risk, as dissatisfied clients churn and innovation stagnates. Growth & innovation also grind to a stop. Any product or service that does not meet the rapidly changing needs of consumers is discarded. Real-time feedback from 120+ sources and integrations feeds into one platform to provide you with an overall view of the customer experience. Prioritize your roadmap confidently, based on the wants and needs of consumers. Transform the customer experience into loyalty and reduce churn. Re-shape your campaigns in response to real-time feedback from consumers. -
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Feedsocio
Feedsocio
Feedsocio allows you to get feedback, insights and reviews from your customers. Your customers are your best critics. They can tell you the best and worst about your brand. Let customers vote and vote for the next big feature idea. The Public Portal allows customers to vote for ideas. The admin overview will provide all the feedback in one place. Select the most valuable growth plan for your brand. Your customers' feedback will determine the priorities of your growth plan. A simple and visual roadmap will help you share your work process. You can customize the roadmap to match your workflows. The connected feedback portal makes it easy to have conversations with customers. -
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Seven24
Seven24
$49 per monthTake real feedback from users when they interact with your product. Our AI then converts it into actionable task. Get direct feedback from customers. Address issues quickly, privately and publicly while celebrating positive feedback. Topic modeling transforms feedback into prioritized tasks sorted by feedback volume. We'll convert your feedback into tasks by submitting a CSV or link during onboarding. Use sentiment analysis to direct positive feedback to review platforms. It used to be impossible to analyze thousands of hours of recordings without a large team. Seven24 collects feedback and analyzes it to determine sentiment. Positive feedback encourages users to leave reviews in platforms such as Google Maps and Trustpilot. Negative feedback will generate actionable tasks on your dashboard. This will help you to address issues quickly and earn loyalty from customers. It used to take a large team to analyze thousands of hours worth of feedback. Seven24's generative artificial intelligence makes the process easy. -
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Colors AI
Colors AI
Automatically gather, consolidate and categorize feedback from customers to prioritize product development. A typical tech company deals with more than 50 customer segments. We categorize feedback, identify distinct cohorts and measure the potential impact on business metrics. Find out what your customers want before they leave. Never wait again for a response from your CS team. Focus on the feedback that matters and ignore those that are just noise. Conversational data is changing the way companies measure their impact. Discover truly important insights and let go of missed opportunities. Our AI will analyze every conversation to identify not only the low-hanging fruits, but also the correct ones. Build what drives customers to buy, and then what keeps them. Keep your stakeholders informed about why you are cutting them out. -
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Productroad
Productroad
$9 per monthProductroad is a platform that helps companies listen to customers to improve their products. It is a place where customers can share their feedback and upvote other users' feedback. A product team can create a roadmap based upon customer feedback and share it with other team members or customers. We create a changelog for the product and notify customers about their feedback. -
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ReviewBuzz
ReviewBuzz
$147 per monthWith one-click review requests and text message communications, it's easier than ever before to get the best reviews on the sites that matter. You can send requests from your desk or have your team send them out from the field. You can filter and sort by employee, location and review site. Receive alerts and respond quickly to negative reviews to create amazing customer experiences. You can quickly see all your KPIs to see how your company and your team are doing. Get instant alerts to identify actionable trends and quickly grow your online reputation. Our system automatically guides customers to the best review site for them once you have chosen and prioritized the sites. A seamless experience for customers means more reviews for you. All of your reviews, as well as your business information, social media feeds and other details, can be displayed in one place. -
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FeedBear
FeedBear
$29 per monthNo more spreadsheets or messy Slack channels. FeedBear allows you to centralize feedback, ideas, and feature requests, quantify them and plan your roadmap. This will help you improve feature adoption and retention. It's so easy that you can begin collecting customer feedback in minutes. Set it up on your domain using your logo and colors. You can also add custom CSS. We keep things simple, intuitive, fast, and easy. Check out our feedback board. FeedBear allows you to listen to your customers and collect ideas and feature requests. Then, you can prioritize them and keep customers informed. All your feedback, feature requests, ideas, and suggestions can be gathered in one place. One for feature requests and one for bugs. Keep your requests organized. Users can post requests and vote on existing ones. You can also merge duplicate requests seamlessly. Keep customers informed about your progress and keep them engaged. As you work on your product, send out automatic status updates. -
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Canny
Canny
$0 per monthDon't let ideas slip by the cracks. Use a dedicated customer feedback tool to collect, analyze, and organize feedback. Find out which features are most popular, filter feedback by impact and segment, and clarify your use cases. Don't waste your time building the wrong things. Get feedback and feature requests based upon priority. Add them to your roadmap and integrate with project management tools such as Jira. When you release a feature, automatically follow up with people. Keep the feedback loop open. Communicate what your team is up to. Announce new features to engage people. -
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Helio
ZURB
Survey platform to ask design, product, or marketing questions. We can provide both qualitative and quantitative answers from your audience or customers. Our behavior is what makes us human. Our advanced behavior filters allow you to reach a specific audience in minutes. This will give you a clear understanding about the product your customers use. Choose the right device type for your surveys and tests. Ensure that your content is understood by all audiences, regardless of where they live. Flexibility for all media types and stages in your production process. React to screen, screen, images, and video copy wherever you are in the production cycle. Teams can quickly get answers with our intuitive test-creation process. Optimize your testing process, personalize the flow, and get more feedback than ever. Ask your customers to share their ideas and to relate to your site, product, and service. -
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All-in-one, highly customizable customer support and feedback software available in SaaS or on-Premise. - Community Feedback Software This tool helps you collect, organize, and manage your feedback and feature requests. Smart voting and commenting systems provide insights that can be used to create product development roadmaps. Analytics and Insightful Reports help you to assess the efficiency of your support team and analyze customers' experiences. -Help Desk for Ticketing The feature-rich ticketing system provides a way to manage tickets using customizable statuses and tasks, private notes, comments and reports, as well as Kanban Boards. Smart system automation and notification rules can help reduce the workload for your support team and save money.
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SentiSum
SentiSum
$1,051.76 per monthSentiSum uses machine-learning to tag and categorize customer contact channels with unmatched accuracy and granularity. Our customizable insights dashboard makes it easy to make your customer's voice actionable and easily accessible. SentiSum is built using machine-learning-based NLP. It is designed to accurately tag and understand customer contacts. SentiSum tags can be trusted to support strategic change in your business. Get actionable, granular insight from customer conversations. Based on the topic and sentiment of customer conversations, prioritize tickets. Understanding the topic and sentiment of 100% CSAT & NPS surveys. Automated conversion of angry reviews and social comments into tickets SentiSum allows you to tag your tickets accurately and provides easy-to-access insights. With SentiSum, you can back up new projects with quantitative data and feel confident that they will have a significant impact on customers. Automate tagging and simplify contact reporting -
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UserVitals
UserVitals
$50 per monthYou can capture feedback in seconds, plan future roadmaps and share product updates all within a user-friendly, affordable platform. High-growth teams can use a seamless feedback management process. Your entire team can create a unified feedback collection system that captures all customer insights. Stories in UserVitals contain feedback and insights from various platforms. Get a better understanding of your users, evaluate feature requests, then tailor your solutions accordingly. A road mapping tool helps you organize, visualize, and track the progress of a project in real-time. This will improve alignment and transparency within your team. Filter and group users to analyze cohort numbers. Inform your customers about any product changes based on customer feedback. Your team is making great product improvements. Your customers should be able to see them. Introduce custom widgets and changelogs. Participate in every stage of product improvement. -
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LucidVueCX
Ignite Tek
LucidVueCX analyzes all customer interactions, including voice calls, social media posts and online reviews. This is done across digital and live agent channels. Business executives can gain a 360-degree view and insight into their customer base by tapping into deeper conversations. This gives them the opportunity to monitor, analyze, and ultimately impact customer conversations in order to improve productivity, risk protection, media efficiency, and media efficiency. Every contact with a customer generates revenue-generating ideas and feedback. Many of this valuable feedback is overlooked or lost in siloed KPIs and dispositions. LucidVueCX linguistic modeling automatically analyzes new input, patterns and critical keywords from customer conversations. This gives deeper meaning to help shape CX transformation efforts. Automated real time discovery of target keywords, critical comments and other information from client interactions can be used as indicators to detect changes in buyer sentiment. -
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Sleekplan
Sleekplan
$15 per monthSleekplan is a one-stop solution for user feedback. It organizes user requests, brings feature voting boards, changelogs, roadmaps, and satisfaction surveys to you website. Create a central place to collect, track, and organize external and internal feedback. To make smart product decisions, define user attributes and create custom segments. Be sure to pursue your ideas and suggestions. Get feedback and discuss potential solutions. Facilitate support through interactive thread-based discussions instead of lengthy emails. You can keep the feedback flowing without interrupting your end users. Allow them to quickly and easily share their feedback within your web-based application -
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Birdie
Birdie
Get better product decisions by coordinating the voices of your customers. Birdie allows product-related employees to centralize and categorize feedback from multiple sources in one place. With the help of AI, they can also gain insights. Our platform helps product-centric companies better understand their customers at scale in order to develop product strategies that increase acquisition, conversion, retention, and profit. Our SaaS platform combines cutting-edge AI technology with human expertise. This gives product teams a superpower: listening to millions upon millions of customer feedback, prioritizing key features, optimizing product positioning, identifying emerging trends, and monitoring competitors. Based on customer feedback, you can make better product decisions and prioritize your roadmap. Using the words of your customers, refine product positioning and create key messages that resonate with your audience. Spend your time talking to customers and less time analyzing data. -
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Quala
Quala
Quala analyzes qualitative data streams, such as emails, calls, and CRM notes, to quantify what customers and teams say. This gives you insight to help design product roadmaps and customer service strategies. You can use these insights to create workflows that will allow you to better serve, retain, and upsell customers. Quala tracks what customers say, what the team is seeing, and what customers do in your product. Our API and top systems integrate with Quala to bring you contact, conversation and product data all in one place. Our Assessments organize frontline input and make it actionable. Quala uses frontline data to quantify feature requirements, issue prevalence, etc. to inform product roadmaps, customer strategies, and product roadmaps. Frontline data can also power health scores and other leading indicators to prompt fully-informed customer actions. -
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Product Signals
Product Signals
Management of feature requests should not feel like a full time job. Your product team spends hours maintaining feedback in Jira and spreadsheets, only to be disorganized and abandoned. With context from Salesforce and Hubspot, we make it easy for Product teams to collaborate on feature requests across departments. Your inbox is filled with feedback from all directions. We help product teams cut through all the noise. Quantifying customer details and request impact. Top requests by product category or theme. Assure that all submission details are correct. To make sure that teams have all the details they need, create templates. Reducing redundant roadmap questions. Save time responding to emails and Slack messages. Instead, update teams with just a few clicks. You will see the total revenue impact and customer context. You can see top requests in areas that you manage by common themes. Every day, product feedback is received by customer-facing teams. -
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YesUsers
YesUsers
YesUsers, an AI-powered platform, is designed to centralize and manage user feedback in a simple manner. It collects user feedback from various channels, such as email, Slack and social media. Then, it organizes the data with AI-driven tags and categorization. AI-powered impact scores are used to prioritize requests. Intelligent product roadmaps and a smart changelog keep users informed. YesUsers can save teams up to 15 hours per week, improve user engagement through voting and collaboration tools and increase customer satisfaction by providing real-time updates. Ideal for creating user-driven products that foster loyalty and drive business growth. -
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Saber Feedback
Saber Feedback
$29 per monthA feedback button for your site. You can fix urgent bugs, improve user experience and generate great customer ideas. All this is possible with a simple feedback button that you can add to any website. Screenshot functionality included. Visual feedback tools that work directly on your website simplify your feedback process. You can hear directly from your users without the need for endless email chains or overloaded ticketing systems. You can get screenshots and text from your users to show you what they think. They can quickly reach you from the same page they are currently on. Use customizable feedback forms to get the exact feedback that you need. Customers are often the first to notice bugs and UX issues. Allow them to provide you with visual feedback immediately they spot a problem. To save time, you can automatically include details such as their operating system, browser version, and Javascript errors. -
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FeatureShift
FeatureShift
€5 per monthFeatureShift makes it easy to gather bug reports and feature requests. Keep customers informed and maintain a public roadmap. Avoid creating features that users don't need. This will save you time and money. Collect upvotes and you can determine which features to focus on. Keep a public roadmap and let users know via changelog when new features are released. It can be difficult to predict what your users want and expect from your product over time. Why not ask them? You can efficiently and effectively manage bug reports and customer requests. Focus on the submissions with the highest number of upvotes. You can make your users happy and deliver features with confidence. We don't want our tool to be just another tool that does everything and then loses its focus due to a bloated backend. We focus on the most important things to make it easy to get feedback and maintain a friendly relationship with customers. -
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Feedbackify
Feedbackify
$19 per monthReal-time feedback from website visitors. Feedbackify is the fastest and easiest way to get feedback from website visitors. You can protect your brand by being the first person to find out about any problems on your website. Your visitors are your most valuable resource. Continuously listening is a way to measure and improve visitor satisfaction. You only need to sign up in 30 seconds and integrate in 5 minutes. Instant feedback with no registration is a huge advantage for your site visitors. It also leads to a significantly lower rate of feedback drop-out. Everything you need and nothing you don’t. We believe that conversations between customers and providers should be conducted in private to protect both your brand as well as your customer's privacy. Is it really worth your visitors leaving YOUR site to provide feedback about YOUR products or services? Feedbackify keeps your visitors on YOUR site. -
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Bulbshare
Bulbshare
Through customer collaboration, we help the world's most respected organizations stay on top of their game. Bulbshare allows users to choose the content they consume, the causes that they care about, and the brands they love. Bulbshare is a collaborative tech platform that connects brands and organizations to their customers. It creates online communities that allow for collaboration, co-creation, and conversations. We believe that by harnessing the power and experiences of real people, we can create better brands. We also believe that institutions and brands will be more grounded in the interests of their customers. We create customer communities around the globe, providing insight, content, and ideas in real time - directly from your customers. This new breed of instant, cost-effective consumer insight is enabling smarter product, brand, and service decisions. -
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Marcom Robot Customer Feedback Tool
Marcom Robot
$16 per monthOnline CSAT, CES, or NPS surveys allow you to collect and analyze customer feedback. Marcom Robot customer feedback software allows you to measure customer sentiment, quantify customer loyalties, and find out how customers feel about your products, services, and interactions with your team. There are many customer feedback tools out there. Marcom Robot offers the features you want, the UX that you love, and the pricing options that you can afford. Marcom Robot offers both multi-question and one-question surveys. You can create, launch, analyze and then act on customer feedback with this all-in-one tool. In minutes, create and launch customer surveys with just one click. You can use smileys, thumbs up/down and stars rating to engage your customers. Our survey builder allows you to create multi-question surveys that include single-choice and multiple-choice options, yes/no radio, yes/no, and other types. Ready-to-launch CSAT and CES survey templates. -
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FeedNotch
FeedNotch
$9.9/month The innovative FeedNotch platform was designed to help professionals such as them easily collect, organize and collaborate on feedback from customers, resulting in an efficient and streamlined product development process. They can create teams, invite coworkers, members of their organization, and even experts from third parties to participate in the collaborative process. Say goodbye to messy spreadsheets and scattered emails, and say hello to a central hub where ideas and feedback can easily be shared and discussed. No more wasting valuable time trying to find the right feedback, or attempting to keep track of notes and thoughts from team members. FeedNotch keeps everything in one place, making it easy to access. FeedNotch is unique in its ability to group feedback and make it easy for teams to access feedback that they are interested. -
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Informizely
Informizely
$59 per month 1 RatingSurvey your customers on your website, web apps, and emails to find out their "why". Informizely allows you to quickly gain valuable insights into the motives of your customers. To improve your website, products and services, as well as conversion rate. Get to know your customers better and gain deep insight into their motivations and experiences. Get powerful insights to help you create and improve products and websites that customers love and recommend. Increase sales, increase conversions and optimize conversion funnels. Build brand loyalty and improve retention. At the right time, show targeted pop-up and slide-in surveys on your website. Inline a survey on your website. It will automatically display when you scroll to view it. Get deep insights using full page questionnaires, distributed by a public link. In emails and web apps, embed NPS, CES and rating questions. -
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RateMyService
RateMyService
$30 per monthYour surveys should be fun, intuitive, and relevant to your brand and vision. Our setup process is the fastest in the industry. This allows you to get customer feedback quickly. Simply copy and paste the code into your email. Every email becomes a channel where customers can give feedback and help you grow. It is crucial to respond to customer feedback to maintain good client relationships and avoid dissatisfaction. Your survey and call to action can be displayed in the language you prefer. It is important to know how you are doing. Your Reporting tab contains all your stats. -
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Salesforce Feedback Management
Salesforce
$ 300 per 1,000 responsesYou can unify your feedback data and Salesforce data by mapping survey responses back into any Salesforce object. Automated follow-ups can be automatically initiated with the right person or team to resolve customer issues based on a single answer. You can create personalized surveys by combining Salesforce data, such as a case number and the name of the service rep, directly into your survey questions. Feedback data can be used to improve the world's best customer service software. To account for different customer journeys, create Lifecycle Maps. You can personalize each customer journey by identifying key points of interaction where feedback is most important and aligning specific surveys with those moments. To ensure accurate feedback, you can meet your customers right where they are. Salesforce Feedback Management allows you to survey customers via email, SMS, WhatsApp and Facebook. -
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CustomerSure
CustomerSure
$259.47 per monthCustomerSure makes every piece of data actionable. You can flag urgent issues immediately, respond to customers directly, and share customer feedback with other teams to improve their performance. CustomerSure allows you to create customer feedback surveys that get at the heart of the problems your brand faces. It draws out the most crucial insights from customers and helps you focus on the important things. Our reporting tools make it easy to prove the impact of your customer satisfaction project. You can quickly segment your data to see trends in key metrics such as NPS, CSAT, Customer Effort, or compare individual performance between departments, regions, or sites. CustomerSure was founded and managed by customer feedback specialists. Our customer feedback software is built on real-world experience with customer experience projects in a variety of industries. -
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Easyrewardz Collecta
Easyrewardz
Capture, analyze, and take action Voice of Customer Easyrewardz Collecta helps you build real customer relationships and create a customer-driven company. Listen to what customers have to say about you brand and learn what it takes to create memorable experiences. 1. Capture VoC in real-time Every customer experience can be a chance to improve your brand experience. You can deliver the best customer experience by asking them for feedback using our multi-channel templates that include feedback, polls, and product/service review. 2. Ask the right questions to capture context Ask your customers relevant questions to understand how they view your brand. You can customize questions to suit customer segments or customer journeys and reward customers who share their feedback. Create dynamic questionnaires based on customer affinity and customer segment. 3. Get actionable customer insights You can analyze the feedback of your customers through real-time dashboards and detailed reports that include actionable take-aways. -
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Zefi
Zefi
Spend less time aligning with stakeholders and more time listening to your users. Focus on what really matters: your product. Zefi was designed to address the new software paradigm that has been triggered by AI. We aim to create a future Ai-driven Company OS in the future. However, our initial entry point will be where we have the most experience and can best address the problem. Zefi aligns stakeholders automatically, customizing communication to multiple recipients on different channels. It also solves information overload with suggestions based upon company data scattered throughout apps. -
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Benbria Loop
Benbria
Improve customer retention and loyalty by improving the experience in real time with visibility into performance. You can escalate and correct situations as they occur using in-moment feedback. Customers also have problems at the moment. To foster a customer-focused culture and encourage continuous service improvement, share live feedback, benchmarks, and reports with the entire team. Compare results from all locations to establish brand standards. Your front-line staff can understand the customer experience and create action plans based upon real data. To improve employee training's impact, use guest feedback. Focus on the things that matter most to customers. You will be able to make informed decisions about how to improve your customers' experience, including cleanliness, staff friendliness, and food quality. -
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Bazaarvoice
Bazaarvoice
Redefining how consumers and brands connect, create, and innovate. Your consumers' needs never stop evolving. We are no different. Collect many types user-generated content (UGC), such as ratings and reviews, visual content, and questions and answers from shoppers. To get more content faster, use our sampling services and community. Reach out to in-market shoppers early on in the journey. Deliver the best shopping experience to customers by finding them when they're in market. Search engines love authentic customer content. This will help you capture more search traffic. Be there for all the important moments. Connect with people to help them buy with confidence no matter where they shop. Make sure you have content available wherever and whenever people search -- online, in-store, and on social media -- around the world. Use buyer insights to your advantage. Our robust tools will help you learn about your customers. Our tools will help you create better products, more powerful marketing, and inspiring shopping experiences. -
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Rapidr
Rapidr
$19/month Rapidr allows you to incorporate customer feedback into product development. Analyze, collect, and organize feedback from different sources. Prioritize to determine which feedback has the greatest business impact. Close the feedback loop by notifying customers, creating a Roadmap, and/or a built-in Changelog. Rapidr is a unified customer feedback system that gives you all the tools you need to listen, analyze, and close the feedback loop. -
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Korrect
Korrect
$149 per monthKorrect is a simple tool for managing product feedback. It was designed for product teams that are working at scale and who listen to feedback from multiple channels. We discovered that transparency with customers and users is a key to customer loyalty, so we built stuff where you can create and maintain both an internal and public roadmap. -
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Kaleido
Kaleido
$120 per monthTurning user pain into product decisions that matter. Four steps to meet the needs of your team. From raw ideas to real results Collect quantitative and qualitiative user data into a unified workspace. Convert 1000 user comments into 10 features or projects using AI pattern recognition. Kaleido's automatic report can be used to identify the most important projects. Help team members to understand the concept behind each product task. Analyze input to identify patterns. Kaleido AI can help you. Simplify data structures for users, consolidating 1,000 ideas into 50 projects. Once patterns have been identified, you can access all the relevant data collected by users. Make informed decisions on which areas of your product you want to focus. Find out which points your users are most interested in. View the total data of your users. Trends in the issues can be identified. View the important data about users. -
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Greenlight
Greenlight
$99 per yearGreenlight is easy to use. Simply visit a URL and leave a comment. No more sifting through unactionable, unclear feedback. Greenlight makes it easy to leave comments. Our users simply can't stop writing them. A URL can receive 96 comments on average. Greenlight supports mobile and responsive projects. Greenlight can be used to leave comments on any size device, unlike other apps. These sizes are automatically detected and categorized accordingly. Greenlight tracks each HTML element that your comment is linked to. If the element is changed or lost, Greenlight will automatically take a screenshot of the comment. It works like magic. It's possible to create and design anything on the web with teams. Greenlight helps you eliminate the design gap. This allows you to comment on the product that your end users will use. It makes feedback loops so much simpler. -
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Productlane
Productlane
FreeYou can improve your priorities by using a feedback portal, research repository and meeting recording. Our vision is to accelerate innovation globally by creating a new standard for product discovery. We help our customers build great products by using feedback, interviews, sales, support and support. -
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hellonext
Hellonext.co
In minutes, you can create an account and begin collecting feedback via feedback boards. Everything works fast and everything is done in seconds. Upload logos, change brand colors, and add emojis to make Hellonext your brand. Everything is designed with you at the center. This is the most exciting part. This is where you share your feedback board with customers to begin gathering feedback. Check out our integrations directory to find prebuilt integrations for popular platforms, plugins, or API. You can create your own feedback boards to serve as your product's suggestion boxes, bug reporting tool, or simply your own feedback board. It's simple enough to use and easy to manage. Visually show your customers what you are doing. Let your business leads know why they should choose you. You can also customize Roadmap to become your sales driving tool. -
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GetFeedback
SurveyMonkey
Know your customers. Salesforce has created customer experience management specifically for Salesforce. Place customers at the heart of your business. To get 360-degree views of customer experience, seamlessly connect feedback data and Salesforce data. Salesforce stores feedback data so it is always current and can be used to make changes. Respond quickly to time-sensitive feedback and make the organizational changes that are important. You can improve your customer experience in days and not months. GetFeedback makes it easy for Salesforce experts and novices alike to create a CX program that works. Trusted worldwide by more than 10,000 top brands -
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Qualtrics XM for Customer Experience
Qualtrics
Qualtrics' XM for Customer experience is the world's most flexible marketing platform to improve customer experience strategies. Qualtrics XM Customer Experience focuses on helping businesses increase customer loyalty and reduce customer churn. The platform provides tools to measure customer experience, establish baselines, predict customer trends and track progress in relation to baselines. Qualtrics XM Customer Experience is the most agile platform in the world for improving customer experience. It makes it easy for companies monitor, respond and improve each touchpoint along the journey of the customer. Qualtrics for Customer Experience helps companies create conversations with their customers, measure their experiences across touch-points and predict key experience factors. It also drives action throughout the organization. -
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Pivony
Pivony
Customers' habits and even customers' behavior began to change in unexpected ways. Pivony was launched when the pandemic struck the world. It is important to evaluate the support requests received from your users. This goes beyond just responding to them. AI-powered technology allows you to identify niche groups of users with similar concerns, issues, and suggestions. Pivony makes it easy to make sense of the thousands upon thousands of text-based conversations across multiple platforms, where consumers are sharing their true opinions. This is your single most valuable competitive advantage. Pivony crawls the platforms you care about to gain insights and identify what customers are talking about your brand, products, and services. Pivony uses an AI-based technology to identify groups of people who are conversing on specific topics. This allows you to quickly reach the person you need. -
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ViewPoint
ViewPoint
Transform your users' true thoughts and feelings at the time of their experience into actionable insights that will transform your company. Our unique smiley-face surveys encourage, engage, and motivate users to leave feedback. This "in-the moment" feedback is more accurate and has higher response rates. Research shows that 86% of buyers are willing to pay more for a better experience. Our fully customizable feedback kiosks are a visual reminder of how much you care about your customers' feelings. Easy-to-use customer feedback surveys draw customers to them to share their experiences. You can quickly and easily rate your service with smiley faces ratings. Interactive customer surveys are easy to use and provide quick results. Our push-button feedback surveys now offer touch and touchless options.