• Name: Anonymous (Verified)
    Job Title: Procurement Specialist
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fortunate to use with promoting sales.

    Date: Feb 18 2021

    Summary: Better and most responsive customer support.
    Great with tracking leads.
    Nicest dashboard and go getter customer support.

    Positive: Faster to track clients emails and send them business promotion.
    Reports are accurate and timely.
    Easy to learn and use.

    Negative: Best and most simple and robust CRM with promoting sales.

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  • Name: Peris A.
    Job Title: Lead Analyst, Marketing Delivery
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    HubSpot provides our sales team with the right tools to deliver a great experience to our contacts

    Date: Feb 18 2021

    Summary: We save information of every touchpoint in HubSpot database and we are able to track our interactions with prospects providing them more value at each stage of their buying journey. It is an invaluable tool for our sales team success.

    Positive: We have access to a database to store a catalog of all our contacts and the information we have collected about them. All tools we need to create reports, sort deals and track performance are readily available all in one organized dashboard.

    Negative: They are constantly improving which to me is a good thing and definitely they are succeeding.

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  • Name: Betty W.
    Job Title: Database Administrator
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Outstanding and Operational CRM for Organizations.

    Date: Feb 17 2021

    Summary: We have effectively reached to clients from the whole world, and the marketing features that HubSpot CRM helps us have are excellent. Also, HubSpot CRM multiplies our sales, making us more competitive.

    Positive: HubSpot CRM has advanced features, which foster global sales, and allows firms to get clients from any part of the world.
    Furthermore, HubSpot CRM helps in saving or storing contact details for many customers, and reach out to them when required.

    Negative: HubSpot CRM has extensive strategies and procedures for installation, and unless there is enough guidance from the developer, this may be a challenge.

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  • Name: Anonymous (Verified)
    Job Title: Financial Controller
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Resilient and powerful CRM with contract management.

    Date: Feb 17 2021

    Summary: Most resilient and most effective with contact management.
    Respectful customer support.
    Reliable to track the leads.

    Positive: Resilient and most powerful with contract management.
    Most effective with content collaboration.
    Reliable to track the clients.
    Great customer service.

    Negative: It's the most effective and excellent with contract management.

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  • Name: Anonymous (Verified)
    Job Title: Financial Analyst
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Dynamic and vibrant with email marketing.

    Date: Feb 17 2021

    Summary: Vibrant and dynamic with email marketing.
    Helps a lot with contact management.
    Best and respectable customer support.

    Positive: Vibrant and dynamic with email marketing.
    More convenient with contact management.
    Efficiency with customization which is easy.

    Negative: Very convenient and reliable with email marketing.

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  • Name: Anonymous (Verified)
    Job Title: Financial Analyst
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    It's the best hub with lead management.

    Date: Feb 17 2021

    Summary: Cost effective and very easy to learn.
    Helps a lot with lead tracking in the business.
    Best and most responsive customer support.

    Positive: Reliable to track the contacts.
    Efficiency with lead tracking and management.
    More convenient with email marketing.

    Negative: Great and most superb CRM with lead management and easy to learn.

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  • Name: Anonymous (Verified)
    Job Title: Sales Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best CRM for sales teams!

    Date: Feb 16 2021

    Summary: Overall this is the best CRM you will find period. The customer support is stellar, and you will be very happy you went with Hubspot over anything else on the market. Remember don't cheap out with your CRM, it is your business.

    Positive: The simplicity, the support, and the tools (even on the free or basic level of Sales) is amazing. This gives you everything you need to keep in touch with clients, prospects, and close business.

    Negative: Once you get hooked you will quickly find yourself upgrading to more expensive packages because it has features that you will need as you expand.

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  • Name: Marie A.
    Job Title: Human Resources Officer
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent CRM with improving sales in the business.

    Date: Feb 16 2021

    Summary: Cost effective and robust CRM.
    Extremely customizable with great dashboard.
    User friendly and intuitive interface.
    Helps to boost customer relations.

    Positive: Reliable with improving sales.
    Helps a lot in boosting customer relations and confidence.
    Easily customizable CRM.

    Negative: Great and most convenient with improving sales and cost effective.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Technical Operations Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Catch every leads

    Edited: Feb 04 2021

    Summary: HubSpot is one of the leading CRM platforms. It delivers everything required for relationship management. It helps to catch every lead in campaigns. This platform is overall the best for CRM.

    Positive: HubSpot CRM offers an unconditional platform for relationship management. We are using HubSpot to smartly interact, manage leads, manage pipeline and identify sales lead from email channels. It proves itself best in every aspect of CR management.

    Negative: Not easy for new users to use. I'm performance wise no companies.

    Read More...
  • Name: Chris S.
    Job Title: IT Technician
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent Software for Customer Relations

    Date: Feb 01 2021

    Summary: HubSpot CRM improves the sales rates in a company. Furthermore, customers issues their insights freely with this program. There is also international engagement, creating a wider market scope.

    Positive: HubSpot CRM is universally accessible, and the program has a design which is friendly. The processing abilities for HubSpot CRM is authentic, and it ensures the information of clients fairly stored.

    Negative: HubSpot CRM helps in supervising the relations of clients, but the subscription fee is quite high, and for everyone to have the program, the developer should do something.

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  • Name: Anonymous (Verified)
    Job Title: IT Project Manager ( Senior )
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Advance CRM

    Edited: Jan 31 2021

    Summary: Overall, HubSpot gives us a streamlined tool to convert every sales opportunity into successful sales. Everything was a breeze, with no hassle in usage and set up.

    Positive: The main upside about HubSpot CRM is its automated sales and marketing process. I also liked the lead capture function, it never lets you lose any sales opportunity. The interface is so clean and the setup process was straightforward.

    Negative: Analytics about lead conversion is not very accurate.

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  • Name: Max S.
    Job Title: Contact Center Engineer
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Hub Spot Great CRM

    Date: Jan 26 2021

    Summary: Overall HubSpot is a 7 out of 10 for CRMS, I would still say Salesforce is the leader in the space but HubSpot is getting better and better over time.

    Positive: Pros for Hub spot would be its integrations, the ability to create signatures, the tracking that it gives you into your emails sent.

    Negative: The tracking system needs some more abilities, wish there were a few more features with their signatures as well.

    Read More...
  • Name: Jason L.
    Job Title: Entertainer
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Growing With HubSpot

    Date: Jan 09 2021

    Summary: I'm trying to scale my business and needed software that streamlines all of my ongoing chores -- lead generation, marketing, SEO, etc. Props to HubSpot for recognizing this important need.

    Positive: All of my SEO/marketing needs are in one place, where I can see them. I don't have to pay someone to keep track of all this stuff.

    Negative: The software is maybe more involved than I need, so I just focus on certain parts.

    Read More...
  • Name: Amy S.
    Job Title: Assistant Principal
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    HubSpot offers all the tools necessary!

    Date: Nov 23 2020

    Summary: HubSpot is an incredible software that helped my business grow without compromise. The customer service that is offered is also one of a kind, any issue I had was answered almost immediately.

    Positive: One major pro that I have come to find out is that it has allowed me to grow my business with little work. They have different hubs that meet all my needs.

    Negative: I was a little hesitant at first, but loved the free trial allowing me to test it first. Without this feature I am not sure I would have been interested. Much to my surprise, the trial is what sold me on HubSpot.

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  • Name: Anonymous (Verified)
    Job Title: Assistant Principal
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    HubSpot

    Date: Nov 19 2020

    Summary: I would recommend HubSpot to any team looking to increase their overall ability to manage data driven decisions and speed up the return on quality information.

    Positive: I liked how user friendly the software is upon initial installation. My team and I found the start up quite simple and efficient to get up and running.

    Negative: The lag time from order date to implementation date was more than I expected. I was expecting that to be quicker.

    Read More...