DonorPerfect Fundraising Growth Platform Reviews

Summary: My overall experience has been positive in every way.

Positive: DonorPerfect is the REAL DEAL. Real people giving real help to those raising funds for real needs/issues. Their support is quick and direct. DPO takes real suggestions for real users of their program to implement real solutions!

Negative: Really nothing I can think of! If I've had problems, there has always been someone to help. The community of users is also helpful; not just the support staff.

Summary: This service allows us to easily receipt donors with effective thank you templates.

Positive: It makes donor management easy. It improves our fundraising effectiveness by allowing us to quickly see who has contributed and who we need to engage better.

Negative: Integration with QuickBooks online can be improved in order to defer revenue more easily and track pledge payments.

Summary: Truly couldn’t be happier and would recommend to any organization looking for more flexibility and accountability in donor management!

Positive: Very robust CMS for donors, volunteers etc. Adaptable and customizable screens and reporting functions.

Negative: Nothing. It’s everything we need and then some. Pricing maybe could be more flexible.

Summary: We moved from a different system over to Donor Perfect. The other system was complicated, hard to read and tax receipting was really difficult. On Donor Perfect we have been able to improve our Tax Receipting and improve our donor experience.

Positive: -Ease of use
-I can pull custom reports on exactly what I need
-Keeping track of volunteer hours
-Tax receipting has never been easier
-I can set it up to automatically generate tax receipts
-Easily merge duplicate entries

Negative: -Sometimes reports can be confusing to pull and it takes a few tries to get it right

Summary: Wonderful! Customer support is quick and helpful, the platform meets all our needs, and the price is right.

Positive: Flexible, fast, powerful, ready to go out of the box while still being extraordinarily customizable, easy to use, relatively inexpensive, and expandable to sync with P2P platforms

Negative: The duplicate record removal tool could be easier to use, but that's about it.

Summary: Using Donor Perfect has enhanced our ministry and ability to stay current with our financial base of donors.

Positive: We have been associated with 4 non-profits over the last 30 years. Donor Perfect by FAR has been the best vehicle for us to manage our donor base. With one click, we can see up to date recording of donations that have been received. The donor information is also readily available for contact reference and ease of updating donor information. Using Donor Perfect, especially in times of sending out postcards and letters, makes the administrative task of collecting data a breeze.

Negative: There is nothing about Donor Perfect that I don't like.

Summary: DonorPerfect has multiple package options so that just about any sized agency can access its services and platform without breaking the bank. In fact, it's that point that makes DonorPerfect a superior option to recommend--versatile packages so the excuses for not having a donordata base become extinct.

Positive: Customer service with human beings. My first experience with DonorPerfect was in a one-person shop and I needed the customer service portion of the platform to help me use the database appropriately with limited time for the learning curve. I convinced my CFO to purchase the subscription telling him that it was the best employee in the agency--available 24/7, 365 days without time wasted in the break room. When I needed to access the program, even with questions outside of customer service hours, the Help function was specific and accurate to help navigate a database need.

Negative: On-boarding process, while comprehensive and responsive, is a bit overwhelming. Lots of information and emails; too many for my preference, but for others it might be ideal.

Summary: The system is fabulous. It is so easy to use. The support is amazing as well.

Positive: We looked at many systems - and found DonorPerfect to be the most comprehensive - especially the integration with Constant Contact and ReadySetAuction.

Negative: We don't have any significant cons. ReadySetAuction is a bit clunky - but the integration with DonorPerfect is fabulous and we have learned to use it and love it.

Summary: Overall all a great product I would highly recommend.

Positive: “Customer Support and Training has been the best feature of using DonorPerfect for our staff. We have learned a lot from the webinars available and whenever we call support for a certain problem, the staff are always very knowledgeable, professional and patient.”

Negative: Not many cons to speak of about this product. If we had to choose one it would be a stronger volunteer management competent since we are a nonprofit that relies heavily on volunteers.

Summary: Excellent! Support and training is very good. I would recommend.

Positive: Batch entry 2.0 , online giving and auto giving make donation entry easy.

Reporting is great and easy to customize.

Negative: Year end giving is missing a function to save all YE giving emails in a PDF.

Summary: Great product for the money! Very easy to work with!

Positive: Well designed. Easy to use user interface without having to know coding. Customer support are top-line professionals and excellent trainers.

Negative: To many different pieces to purchase to get full effect of what this CRM has to offer

Summary: I researched a number of options when building the first fundraising program for my new company, and am glad I went with Donor Perfect. It has everything I need and more! My boss is impressed that I can answer any funding or donor questions so quickly...it's my superpower!

Positive: Ease of use, program is super intuitive, great customer service

Negative: You have to spell a name exactly as it was entered to pull up the record

Summary: How many ways can we say happy??? I have found it easy to use and train others to use. I love the reports.

Positive: I have used DonorPerfect at two organizations and have been very happy! Having a 14 year old database program at my previous organization, my job was to research and find a new program for us. I looked at everything and decided on DonorPerfect. It wasn't the Cadillac (we couldn't afford) or the Yugo (we needed more power), but it was "just right"! When I moved to my new position in a new organization, there was no database - everything had been tallied on separate spreadsheets. The decision was easy and we purchased DonorPerfect. We haven't looked back!

Negative: We love everything from easy of use to detailed reports.

Summary: Donor Perfect has been such a good product overall. For a medium sized non profit shop it is a great fit

Positive: I like the mobile app and the ability to look up donors when out of the office for a meeting. I like the payment processing that has seen much improvement in response to comments - Donor Perfect seems to take the comments seriously and improve their database product

Negative: The reports are harder to pull than I thought they would be - it seems like they could be a little more intuitive. We have a great person who can work the reports like a charm, so that is not a big negative for us

Summary: I used Raiser'sEdge for over 5 years at my last job - I hope to never have to use it again. Using DP compared to RE is like night and day. DP is so much more intuitive and user friendly.

Positive: Ease of use/user friendliness
Customer support is amazing, offers training for new users
Helps establish "best practices" for the future, can customize/build reports to pull the exact information you need, no matter how specific
Can customize everything from donor record screen to types of contact and more

Negative: System will log you out for seemingly no reason
Often pushed to purchase/add on other DP related software.