Document360 Reviews

Summary: Overall, Document360 is an all-rounder software for startups and organizations to help them in making professional-grade documents and knowledge base.

Positive: -It is very easy to use and doesn't require effort to create professional-looking documents.
-It can be seamlessly integrated with mobile phones.
-It has a robust UI that works lag-free.

Negative: -It doesn't have any voice-based AI assistant for help.
-It becomes very pricy to integrate a knowledge base.

Summary: Overall, Document360 has enabled us to stay organized in real-time as well as creating different self service knowledge base.

Positive: Document360 was easy to setup and I use it on a daily basis to search for relevant articles and documents from anywhere.

Negative: The pricing per user is highly expensive, i wish the vendor would offer discounts or lower the cost across all the tiers.

Summary: For content creation and use analytical feature for business operations Document 360 works best. Its simple interface and data security features with multiple channel integration helps the user to share their content easily. Slightly expensive but works at its best.

Positive: A nice platform of knowledge base tool. It provides specific network usage and valid IP integration helps in data security and safety. Its features like collaboration, decision tree helps other user to participate in the form.

Negative: Sometime sync issues in Google Analytics. Much better if support multiple language in the platform.

Summary: Document360 is a great knowledge base software which can be used to create a wiki, user-guide or more.

Positive: Easy to use
Knowledge base platform
Customization feature
Great search engine
Version control over documentation

Negative: Needs a more advanced editing tool with spell check and grammar check.
Needs better pricing especially for the startup plan.

Summary: If your customer support is facing too much burden with requests about basic FAQ stuff, you have probably not implemented a good knowledge base section. Try Document 360.

Positive: - Has a very intuitive drag and drop style interface.
- Not so overwhelming since it is particularly targeted at creating FAQs and knowledge bases.

Negative: - No major con since Document 360 keeps evolving over time.

Summary: It helps me to save and review my ideas regularly. Which leads me to update myself. Also I am able to share my knowledge with my colleagues too.

Positive: Document 360 is the best tool you can find to refer your knowledge base. Anyone can use this even don't have any technical skills.

Negative: If there were some more demo videos, it would be more helpful for the end-users to become more familiar with the platform.

Summary: What is simple, is the best. I absolutely can figure out the tool if I can just spend 2 or 3 days exploring it. This is absolutely incredible and helps us enjoy the whole experience.

Positive: User friendly and easy to use KMS where you don't actually need a technician. loved the varied amount of tutorial videos which made it very easy to establish an understanding of new opportunities in growing a new company. Alongside this, the customer optimization allowed me to customize my experience, allowing a personalized touch that is not readily available on similar sites.

Negative: The only downside is the amount of knowledge on the app which can be overwhelming.

Summary: Document360 is a useful and effective tool where the knowledgebase and document sharing are necessary.

Positive: Document360 is very user friendly platform to create an article on knowledgebase. It has various formats, writing styles, layouts and templates to use based on the nature of documents.

Negative: There are many choices and menus which sometimes gets confusing, maybe it will get familiar while get into frequent usage of this tool.

Summary: We have been using Document 360 within our training department for uploading our training materials for new joiners and for our reference. Document 360 is user friendly where we can find all the options in same page. We rarely search for any options. This is a wonderful software which makes our life easier. Once we switched into Document 360, we never go away.

Positive: 1. On-time customer support
2. Easily accessible and it is secure.
3. Good storage capacity
4. We can access any file by searching with a key word.

Negative: No major concerns I can say. But it would be great if you can add a feature to upload video contents.

Summary: I was in search of a good software which is user friendly and also a good platform which can be used as a team to access all our internal file securely. Then I found Document360 which is a gem. This software is highly recommended.

Positive: This is the best software which I ever used to build an internal knowledge base where we can upload all QRG'S Quick reference guide. It has massive storage and many customizable templates. All interface are user friendly where we can navigate easily.

Negative: Adding many frequently asked questions will help to get a resolution immediately.

Summary: I have been using Document360 to create a self-service knowledge base. It provides an exceptional end-user experience. There is no need for technical skills to use this software.

Positive: Document360 is easy to learn and has no need for technical skills. It provides an exceptional end-user experience. It provides an exceptional end-user experience.

Negative: Document360 is not suitable for the really complex technical requirements.
Lack of integration.

Summary: Document360 works good for content creation and it uses analytical features for the best business operations.
It can also be used to create a wiki, user-guide, or more.
A good support team helps and safe to use.

Positive: Designed for all SaaS products.
It's helped me to build a great self-service knowledge base for my customers and other users.
It has a google-like search for quick help.
Supports multiplatform.

Negative: The price is really high for this application, rest it works well.

Summary: Document360 is a great solution which allows to publish documents to create a knowledge hub which serves as a self-help portal.

Positive: Easy to setup and use
Acts as a knowledge hub
Encourages self help
Analytics tools
Privacy settings

Negative: No support for multiple languages.
Expensive plan .

Summary: I would definitely recommend this app. One of my favorite aspect about them is their support team and the software helps in effective and efficient documentation of products.

Positive: It is one of the software which can be used easily by anyone. It is one for the beginners. A user friendly software which can be set up very easily and it has got a wide variety of features to work on.

Negative: Honestly I really cant think of any cons as such other than using a few features. It is one of the best of its type available in the market.

Summary: Document360 is an excellent tool where we can keep all our information safe, grant access to some team members only, grant access based on IP address.

Positive: It’s very helpful to setup an access for only a range of IP addresses within our network, this is very important for our data security.

Negative: We couldn’t connect with Google Analytics, took lot of time then error pops up.