ClickHelp Description

With ClickHelp you can create online FAQs, help files, user manuals, knowledge bases, guides, etc. and publish them instantly. Also, you can create printed documentation in various formats. ClickHelp is easy to set up and use - no installation, runs in a web browser and supports multiple platforms: Mac OS, Windows, and Linux.

Why ClickHelp? Here are some points:

* Easy to use WYSIWYG topic editor, as well as HTML source mode.
* Translation module to create a multi-language documentation site
* Password-protected online help.
* ClickHelp can import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc.
* Powerful full-text search.
* In-depth analytics and reporting.
* Context help engine.
* Branding options.
* Global find and replace.
* Automatic link validation and update.
* Dynamic content support for single-sourcing - snippets, variables, conditional blocks.
* Single Sign-On support for Google, Microsoft Azure AD, Salesforce and custom * OpenID Connect providers
* Taxonomies
* Readability scores and metrics.

Integrations: Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, YouTube and much more.

Pricing

Pricing Starts At:
$175/month
Pricing Information:
3 pricing levels for different needs
Free Trial:
Yes

Integrations

View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
ClickHelp
Year Founded:
2010
Headquarters:
Armenia
Website:
clickhelp.com
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Media

Play Video The Projects page The Editor mode Reporting The Settings page
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Product Details

Platforms
SaaS
Windows
Mac
Linux
Type of Training
Documentation
Live Online
In Person
Videos
Customer Support
Online

ClickHelp Features and Options

Software Documentation Tool

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

ClickHelp User Reviews

Write a Review
  • Name: Vasiliy S.
    Job Title: System Administrator
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: Deployment
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to use tool for our documentation management

    Date: Aug 16 2023

    Summary: Our overall experience with ClickHelp has been largely positive, with the platform proving to be a valuable asset to our documentation processes. The platform's strengths have certainly outweighed any challenges we've encountered, resulting in improved efficiency and user satisfaction.

    Positive: ClickHelp has proven to be an exceptional solution for our documentation management needs. This platform has transformed the way we create, collaborate on, and deliver our technical content. From its intuitive interface to its comprehensive feature set, ClickHelp has significantly enhanced our documentation process.
    Their support team is great!

    Negative: If offline access to documentation is crucial for you, it's worth noting that ClickHelp is primarily an online platform.

    Read More...