Alternatives to Cohere

Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy. Powering over half a million agents today, Twilio Flex is accelerating digital transformation by freeing companies from the limitations of legacy call centers, all on one powerful platform. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications - CRM, payment systems, service ticketing, rewards program, navigation on the web, etc. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips so they can deliver the best customer experience. Find the documentation, sample code, and developer tools needed to tailor the contact center to your unique needs. Whether you're starting an outbound call, initiating a warm transfer, or monitoring agent activity, our guides will provide you the context you need to get the most out of Flex's existing architecture.

Codeium is the modern code superpower. It's a free AI-powered code acceleration toolkit. Codeium currently provides AI-generated autocomplete in more than 20 programming languages (including Python and JS, Java, TS, Java and Go) and integrates directly to the developer's IDE (VSCode, JetBrains or Jupyter notebooks. Colab, Vim / Neoovim, etc. Codeium generates multiline code suggestions in a matter of seconds. This will eliminate the need to search for APIs and documentation, write boilerplate and unit test scripts, and many other tedious or frustrating tasks. Codeium is a training platform that allows you to quickly develop on billions of lines. It also helps you stay in the flow and lets you become the best coder you can be.

Meet your everyday AI partner for work and home. Copilot is an AI companion that helps you be more productive and creative, stay connected with the people and things around you, and work smarter. Copilot gives you smarter ways to become more productive, creative and connected with the people and things you care about. Find exactly what you are looking for. Answer your questions with relevant information. You can shop online with confidence, knowing that you are getting the best deal. Find answers to your questions and inspiration for your projects. Also, find solutions to your to-do lists. Transform your ideas effortlessly. It's easy and fun to create beautiful images and polished drafts. Copilot is a great tool for exploring new possibilities, whether you are browsing the web, looking for answers, or exploring your creative potential.

Userlike is the leading software for customer messaging and support automation in Germany. The heart of this solution is the Message Center - a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger and more. From here, all messages can be processed with professional features such as message templates, live translations and file sharing. Userlike has a powerful website messenger that companies can integrate into their website. The live chat tool lets your customers choose to either have a conversation at that moment or continue it at a later time - just like their favorite messaging apps. For complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship. Self learning chatbots with GTP-4 integration, smart FAQ pages and dynamic contact forms can be integrated via Userlikes AI Automation Hub to automate your customer support. The software is developed and hosted in Germany, making Userlike a GDPR-compliant customer communication solution

VeriShow is a user-friendly dashboard for agents that is combined with a simple customer interface. This results in high customer satisfaction. We specialize in personal engagement cobrowsing solutions that allow customer service agents to interact with customers in real time efficiently. This is in contrast to the traditional 'please wait' approach. Verishow integrates seamlessly with third-party brands and offers tools such as Contact, Content and Document, Goals and Quota, Lead management, and Contact. The best way to understand how visitors interact with your website and to maximize opportunities.

Support available 24/7. Customer expectations are changing. Live chat and co-browse can help you exceed them. Your agents can resolve complex customer support issues quickly and easily with co-browse and live chat. To increase conversion rates, reach out instantly and in real-time via web or mobile app. Our intelligent bots can answer common questions for your team instantly. With the power of live chat and co-browse, you can provide faster, more personalized assistance. Acquire's simple but powerful tools promote customer engagement and success.

You can engage users in proactive ways, personalize interactions, automate conversations, and create user journeys using business messaging channels. Empower your team to communicate seamlessly across multiple channels and make a lasting impression. With our no-code builder, you can quickly create conversational AI bots and deploy them in no time. For more complex operations, you can add a custom function or dataset. A simple WhatsApp campaign screen allows you to send WhatsApp notifications like a pro. Our dashboards make it easy to visualize your data. With just one click, you can access all the information you need while keeping up to date with industry trends. Data security is a top priority for us. Your data is protected and secure with data centers based in the US, EU, and SEA.

Our secure co-browsing service allows you to interact with customers and have an audio & visual conversation right from your website. It's never been easier to increase customer satisfaction. You can use co-browsing to show your customers how to navigate your website or app, make a purchase and help them fill out forms. Users don't need to install plugins or other software. We now offer Messaging, a new type for engagement, in conjunction with LivePerson. This allows Live Chat to be more flexible and takes Live Chat to the next level. We have integrated popular 3rd-party channels such as Twilio SMS and Facebook Messenger, Instagram, Twitter. WhatsApp, Apple Business Chat, and more. Agents can now receive these Messaging engagements directly within Dynamics 365!

Embedded live chat with mobile support and recording. Fully customizable to suit your contact center's requirements. Advanced web chat with secure and encrypted features such as dynamic canned messages, real time translation, PCI compliance, message preview, and PCI compliance. Secure browsing and screen sharing are available for embedded customer support and sales. For real-time communication, you can use web callbacks, live voice calls, and PSTN capabilities. Chatbot that can seamlessly transfer between agents and users via WhatsApp, Facebook, and your website. Smarter customer engagement through WhatsApp and social media messaging. Image support capabilities are available. Talkative is a tool that businesses of all sizes can use to increase sales, drive customer engagement and reduce operational costs. Live video chat allows you to bring the in-store experience online. This will increase sales and provide personalized customer service. To improve service and support digital channels, make it easy to contact customers via multiple channels.

Today, there is an AI-powered event planner that will take the stress out of organizing corporate events. Our AI can handle negotiations and call venues for you, based on the event details. Today acts as your own in-house event coordinator, taking the stress out of planning and incorporating your company's individual tastes and needs. As an IATA-certified AI Travel Agency, you can search venues that match your event criteria and negotiate with venues worldwide via email and telephone. Get recommendations for activities and destinations. Recover lost hours from manual, repetitive tasks and focus on what matters. Share event details and we will automatically contact venues and vendors, manage email and calls, and keep within budget. Our AI is not a one-size fits all solution. It adapts to individual tastes and needs for a truly customized event planning experience.

Instantly provide your enterprise clients with answers and insights based on their business data. You are in a race against time to launch your product and balancing accuracy, latency and costs can be a nightmare. SaaS teams can use pre-configured copilots or custom rulebooks to create the latest technology. Our agents answer questions in simple english. The output is presented in smart insights, visualisations and other formats. Our advanced LLMs detects and generates all of your proactive insights. Our advanced LLMs automatically detect & prioritize & executes actions for you.

Kustomer is a central customer service platform that allows your brand to provide exceptional customer experiences in today's customer-first world. All customer information is available on a single timeline. You can accept requests from anywhere and reply in one thread. A configurable interface to automate repetitive tasks. Kustomer is a company that makes customer service easy, personalized, and efficient. A holistic view of the customer allows you to speed up customer conversations and eliminate unnecessary questions. Agents can easily integrate customer activity and purchase history from all of your systems on the Kustomer timeline. This allows them to have data-driven, actionable conversations, without having to switch screens. Your customers and agents will have the ability to switch between channels during a conversation, allowing them to truly experience omnichannel communication. Agents will always have context to move conversations forward, regardless of whether they are communicating via email, chat, voice, or Facebook Messenger.

Finpilot is a copilot AI for finance that speeds up investment research. Financial analysts can use Finpilot to search financial data, analyze businesses, write reports and visualize data from verified sources. Find the information you are looking for without having to search through hundreds of documents. Finpilot will do the work instead of you spending hours searching through SEC filings and transcripts, presentations and the internet. Spend your time analyzing data, not collecting it. Let AI handle the repetitive tasks, so you can concentrate on more important things. Direct answers to your questions. Our AI searches all documents and the internet to find the exact answer you need. Ask it to compile the data into neat Excel compatible tables. Comparing companies is as simple as asking a question. You can also create your own comp sets using key metrics. Visualize trends over time and companies. All answers and numbers are linked directly to the original source documents, allowing instant verification.

People expect businesses to communicate digitally in their personal lives. You should be able to meet their needs at the point they need you and provide support in the channels they prefer to keep them coming back. You can quickly see what customers are thinking and provide context to help you understand their needs. Customers don't want help from someone who has to jump through hoops. With intelligent virtual assistants and knowledgeable live agents, customers can be assisted in a more intuitive way. Reduce unnecessary repetition by customer and agent and eliminate ambiguity through CoBrowsing.

Software that connects people because we believe that working together is better. Live chat for customer support, no need to deal with multiple chats simultaneously. Chat software specially designed for high volume customer service. We also offer cobrowsing for customer support. It is impossible to see what a website visitor sees on their screen. Remote screen sharing via web-based technology can be a great way to help website visitors. We have integrated co-browsing in our live chat. This makes it easier for customers to understand and helps them. Visitors will automatically be invited to chat once you have logged into live chat. Pre-defined responses can be sent to save time and ensure consistency. To temporarily stop new chats per agent, use the pause function. Website visitors can share their browser screens with a contact centre agent. This allows the agent see the customer's screen in less than 2 seconds.

89% of customers are loyal to companies that have a strong omnichannel experience. For a better customer experience, brand perception, and retention rate, engage customers in real-time conversations. Customers will stay loyal if their concerns are addressed on the first attempt. This is a staggering statistic. Your agents will be empowered with a Unified Agent Workspace, productive tools, and the ability to provide a customer experience unlike any other. Agents can see the intent of customers while they type. Agents can save significant time by having a list of predetermined answers to common queries. Notes can be added to the conversation for future reference. You can quickly wrap up the conversation with wrap-up calls and classify the conversation for future reference using multiple tags. Leave no customer unattended. Keep generating leads online and offline. Maximize conversion by displaying customer's past interactions on one screen.

Instant happiness, instant responses With Zoho Desk's embeddable Chat widget, you can respond to customers immediately. The embedded chat widgets of Zoho Desk allow you to be at your customers' side when they can't find the answer in your Help Center. Customers can instantly contact your agents via the Help Center to get answers and help faster. Agents can convert chat conversations into tickets if a customer has a more complex issue. Agents can save all chat conversation context, so there is no lost time. Your chat tickets can be left with the team's trusted experts. Zoho Desk allows you to assign tickets from different channels to specific agents and teams. This allows agents to work more efficiently and customers can feel secure.

Online journeys can end when customers are unable to resolve their queries or problems independently. This can cause the journey to end by forcing them to escalate to assisted channels or abandoning the journey altogether. Breaks can make it frustrating for customers, who must manually connect steps and channels to get the desired outcome. Breaks can also be inefficient for your company, leading to lost sales, increased costs, rushed compliance processes, and erosion of your brand's position over time. vBrowse, an innovative co-browsing tool that provides targeted human support for online customers at their point of need, acts as a human safety net in the self-serve process. The result is a seamless journey through the customer channel of choice. It combines the high touch support of face to face with the convenience and cost-effectiveness of digital.

Heyday's Conversational AI platform is for retailers. It combines the power and human touch of AI to deliver 5-star customer experiences. An online sales assistant that never sleeps can capture, engage, and convert leads. Heyday personalizes your website's customer experiences by connecting to your product catalogue to provide tailored search results and recommendations. Your associates are only contacted when customers are ready for purchase. AI powers Heyday to create the ultimate personal shopper experience. Are you overwhelmed by repetitive customer service inquiries? Heyday's powerful Conversational Ai technology eliminates repetitive customer service requests and saves your team time. This allows them to focus on customer conversations with higher value and our chatbot takes care the rest.

Do you know why someone left your website after completing a purchase? Lucky Orange knows the reason. Lucky Orange is simple to use and ready to go "outside the box". Every plan includes full access all of our features. * Dynamic Heatmaps: Navigate your website like a visitor. Data will be instantly populated for every drop-down, pop up, and hover-over menu. To identify potential problems and pain points, isolate traffic sources and visitors. * User Recordings: This acts as a DVR for your site, allowing you to view recordings and video playback of customers and visitors as they interact with your site. * Form Analytics: Learn which fields on your forms take too long to complete, repeat, or cause the most abandonment. * Live Chat: Quickly respond to questions and even "cobrowse" visitors * Surveys and Polls: Create popup poll questions for a page or for targeted visitors.

Customers are delighted by our ability to build cross-channel relationships and experience 50M transactions per month, 10M Bot interactions and 500M sites. We also have 15+ key social networks and 5 instant messengers. This unified digital engagement platform is CX first. Our mission is to make customers happy in every organization on the globe. 70 of the 100 most valuable brands in the world agree that SimplySocial is the key to creating amazing customer experiences. SimplySocial powers millions of conversations across all non-voice channels. This allows for superior customer service with full context across all channels. We are the pioneers in conversation management, thanks to machine learning and superior AI for both agents and customers. Simplify360 makes it easy to respond, reply, and publish messages on multiple messaging platforms such as WhatsApp, Line, Viber, Viber, Line, Viber, and SMS. Simplify360's conversation Cloud is your one-stop shop for all non-voice customer support.

AI-based quality audit for insurance, healthcare, consumer banking, and retail. Automate all QA parameters for customer interactions via phone, email, chat, and social media channels. Contiinex cloud-based dialer can help agents communicate seamlessly with clients for both outbound and inbound campaigns. A centralized dashboard that gives you a 360-degree view of your business processes. Contiinex WhatsApp business API allows you to automate customer service, sales, support, marketing, pre-purchase, and post-purchase engagement. A unified dashboard provides a comprehensive view of all customer engagement metrics. Contiinex allows you to monitor 100% of customer interactions, voice and non-voice. This compares to a sample of 1-2% quality auditors. Reduce fraud by identifying the right opportunity and improving process efficiency.

Your AI-powered assistant will maximize deductions, be accurate, and save you time. Navigating tax has never been easier. Our AI Chatbot is for everyone, whether you're a tax professional or a business owner. Say goodbye to limitations, and hello to unlimited support, pinpoint accuracy, effortless filing, and no more limitations. TaxGPT AI copilot will increase the productivity and revenue for your tax firm by 10x. AI is used to create TaxGPT's research, memo writing and client management tools. No more paperwork stress. TaxGPT will take care of the entire tax filing process, making it error-free and smooth. Get personalized tax answers 24/7/365. You can file your taxes for just $50 and get a maximum refund with accuracy guaranteed. No hidden fees or extra charges. Type your tax question in the chat interface. You can ask questions about tax deductions, income or investments, or filing status.

Get actionable insights to help you grow your business. Pxida's detailed analysis will help you determine the best actions to take to make your customers happier and improve your financial results. Pxida will only ask you a few simple questions to help you tailor the survey for your business. There is no need to program complicated surveys or adjust generic surveys on other platforms. Our highly skilled market research experts and data scientist will create surveys and analysis using the most recent analytics technology. We have the experts so that you don't have! Imagine the power of understanding your closest competitors and their thoughts. This will allow you to focus on what is most important to attract more customers to your business.

AI editor for Google Docs that offers real-time suggestions and edits, while maintaining the formatting of your document. Pointer is the premier AI tool that will optimize your workflow and improve the quality of your writing. You are a Google Docs power user who understands the importance of maintaining efficiency while ensuring your documents are clear and concise. Pointer is a powerful solution that integrates directly into Google Docs and provides real-time editing suggestions while maintaining the original formatting of your document. This AI editor is designed as a tool that will become a staple in your productivity arsenal. It will save you time and improve the quality of your content.

We automate clinical tasks to allow you to focus on what is most important, caring for your patients. Regard is embedded within the EHR and scans all patient records to make sense of the data. This allows you to diagnose and treat patients better. Regard has been proven to improve hospital finances, physician satisfaction, and patient safety. Regard reduces the number of coding queries, denials by insurance companies, and time spent reviewing charts. Join us on our mission to provide world-class healthcare for everyone. Regard was designed specifically for physicians, to streamline workflow and make the EMR more efficient. Regard's AI copilot embeds in the EMR to work as a virtual resident, curating all patient data and suggesting new diagnoses. It also automatically generates clinical notes. With Regard, you'll spend less time chasing down data in the EMR so you can do what you love. Regard's AI copilot embeds into your medical records.

A co-pilot AI that is always on call to help you manage your to-do lists, avoid procrastination and identify the patterns of behavior that are holding you up. As you work with the AI, you teach it what you are working on, what is left, and what has been completed. It keeps your to-do lists up-to date, so you don't miss any high-priority tasks. Our coach will check in with you while you are working, helping you to talk through your concerns, tackle perfectionism, and overcome obstacles. The AI learns about your burnout patterns, distractions and time estimation errors by being present while you work. It will soon be able to provide real-time coaching. Focus Buddy is designed to be affordable and accessible for everyone. Focus Buddy is available for free to all users. A personalized version is available for a fee to select few. You can work with your AI productivity trainer at any time and for as long as needed.

Chat360 is transforming customer engagement through our multichannel conversational platform. Chat360 is trusted by over 300 global brands. It uses advanced AI to automate and simplify customer interactions. This delivers a seamless experience on all touchpoints. Our platform allows businesses to easily connect with their customers via WhatsApp, Facebook Messenger and Instagram. This creates a unified approach which enhances customer satisfaction and loyalty. Our powerful AI and Natural Language Processing capabilities allow for personalized interaction while automating routine queries. This allows your team to focus more on complex tasks. Chat360 centralizes and streamlines operations with its seamless integration into CRM, payment gateways and e-commerce platforms. Our platform also offers multilingual support that allows businesses to break down language barriers and offer localized customer experiences worldwide.

Talisma Chat and Cobrowse allows organizations to communicate with their visitors in real-time using powerful text dialogue and collaborative surfing. Agents can interact with multiple visitors simultaneously while providing immediate attention and personal attention to improve the visitor's online experience. Talisma Chat and Cobrowse give employees single-click access and a complete view of all customer interactions. They can quickly respond to queries using a knowledgebase that includes FAQs, response templates and Web links. Talisma DCEP chat triggers chat sessions based upon a pre-defined set visitor behaviour. This means that your visitors will receive a chat invitation whenever they visit your site or display certain browsing characteristics. It improves customer experience, reduces operational costs associated with customer service, decreases abandonment of shopping carts, and increases conversions.

Reduce communication barriers to increase customer loyalty and agent satisfaction. Your brand's digital experience across mobile and web is core to your customer's experience in today's world. These channels facilitate self-service, facilitate transaction, and drive customer retention. Your loyal customers will expect you to be available for them in critical moments. Cobrowse allows you to browse and navigate digital channels in real-time with your customers. In an ideal world, customers would be able to solve their problems quickly and have a positive brand experience that would drive their loyalty over the years. Empower your agents so that they can delight customers and increase agent satisfaction. Customer loyalty is determined by your relationship and how you perform in a few critical moments.

Chatsimple, powered by AI, is a copilot that sits beside your website visitors. Create the best AI copilot for every visitor. Engage every visitor and provide them with a VIP experience. Instantly guide visitors to the correct products & case study. Change the way customers interact with your site. The most intuitive search engine to suit your business. Engaging potential buyers in a proactive manner. Take down the visitor's details and determine their needs. Summary of insights on customer issues and needs. Personalized responses to help you make quick and informed decisions. Get a personal sales agent to manage your website. Convert visitors into customers while you sleep. Support for 175+ languages. 24/7 high-quality responses across multiple channels. Engage in conversation to increase the lifetime value of your customers. Chatsimple will help you at any time to ensure that you are able to focus on your customers and deliver consistently.

Add an AI copilot in your data dashboard for your product with only a few lines code. Your data dashboard can be a conversational tool that allows your customers to interact with your data in a frictionless way. Give your customers an easy way to get meaningful insights out of the data on your dashboard. Let us handle the problem of building conversational data interactions and ensuring high-quality, reliable results, especially when working with large datasets. AI is a field that moves very quickly. We implement the latest technologies and keep up with the latest trends, so that you don't need to. Superluminal combines everything you need for a high-quality, reliable, and performant AI copilot experience. Your customer asks you a question about their data. Your customer receives a reliable and insightful answer. Ship a high quality, customizable conversational data experience in minutes.

Screen Share enabled support can turn your customers into raving fans. Support time can be reduced by up to 82% in just minutes Real-time resolution increases customer satisfaction. Transform your support team into a profit center. It's easy to provide support when you can see the problems your customers are having and can help them find a solution. Median allows you to monitor any visitor to your website and see their interactions with it in real-time. You can simply join a session and place your mouse on the screen of someone who has a problem. Stop wasting time asking customers for details and save yourself years of support. Share your screen with just one click. Get Started Free Median is fully integrated to 12 of the most popular chat programs. With a click, you can go from chat to screen sharing in just seconds. The Median code installed on your website will allow you to screen share in an interactive and easy way.

Modern CX platform for healthcare and finance. Identifying and meeting customer needs in the first contact. Any website can offer live video customer service. Two-way communication channels such as video chat are a great way to build trust with customers, especially when they are having problems. Agents can quickly assess the customer's problems using video chat. It is also much quicker than having to communicate the problem over the phone or in live chat. The agent then has to explain the steps to resolve the issue over the phone. Video chat allows for a high level of personalization, which is possible only in the virtual world. This helps to build better customer relationships and loyalty. This helps increase a customer's lifetime value. Customers feel more connected to the company, and feel that their problems and concerns are being heard.

You can browse rich content at super high speeds and with no enduring installations. Samesurf can be deployed straight from the box without any code or writing. You can enjoy the cobrowse experience on any mobile device or browser. You can share crystal clear content instantly without any latency or pixelation. You can share control on the same page, but not take over the desktop. Single tab sharing, redaction and field blocking are all ways to protect sensitive data. You can embed Samesurf in any website, app, or user experience. The only collaboration platform that is supported by five cobrowsing patents You can empower sales and support teams to engage clients and prospects in real time. You need only a web browser to start or join instant meetings or webinars. Our robust, install-free cobrowse platform allows you to add visual context to every online interaction. Easily create seamless demos and presentations from any device, without the need for screen sharing.

CoSurfing.net allows customers to interact directly from their web pages. This platform allows you to guide customers through your website in an easy way. Chat, audio, video, and co-browse your customers using the platform. Our Wizzard will help you set up CoSurfing.net services within 3 easy steps. You can browse your website with your customer. It's easy and secure. No installation required. Co-Surfing is a new way to communicate. Live chat is the most popular method of communication on the Internet. It's easier than ever to build customer relationships. Your website can receive calls from customers. You can improve your communication now! You can allow customers to leave messages for you even if you're not there. They will be read at your convenience. Highlight the information that you are referring to. Highlight the information that you are referring to. Point your customer to the information he needs. Helping your customers saves time and money.

Credit unions can create memorable member experiences by using Voice of Member feedback and an industry-specific analytics platform. Every stakeholder can see a complete view of all member experience metrics in one place. Real-time, across all channels, every day. MemberXP measures every member's experience at all touchpoints. We'll ask the right questions in order to identify the highs and lows of your individual member journeys, from joining the credit union to getting loans to using your mobile application. Do not limit yourself to one listening post or vendor. MemberXP allows you to collect feedback from members wherever and whenever they want it. Online, mobile, tablet, phone, and other platforms. Our proprietary analytics provide answers to credit union-specific questions because MemberXP was specifically designed for retail finance. MemberXP's tracking and alerts help you build loyalty.

Coding was slow, tedious, and difficult to learn yesterday. Replit's AI-based in-browser coder makes all that possible today. Save time and get out of a rut. Ghostwriter will help you to get out of your rut. Unlock your creativity. Ghostwriter can design websites, create feature ideas, teach you how to code, and much more. Learn on the job. Ghostwriter allows you to learn new programming languages and APIs while you code. Ghostwriter is trusted by software developers all over the world and is the new standard for software creation.

Pieces™ is an on-device AI coding assistant designed to enhance developer productivity. It helps tackle complex programming tasks by comprehensively understanding your workflow. Utilize real-time context from your entire toolkit to pose questions, capture crucial details, explain concepts or entire codebases, and produce ready-to-deploy code. Pieces operates smoothly within your workflow, flawlessly integrating with your preferred tools to optimize, clarify, and advance your coding activities.

Walli is a HR software that uses AI to speed up HR admin for growing companies or HR teams with fewer resources. Walli gives you the time back to focus on projects which will help your business grow, such as product development, culture and sales. Get deep insight into the company's or individual's sentiment without spending hours on surveys or performance reviews. Our AI copilot simplifies your work, but does not replace higher-level thinking. We want to give you an AI copilot that will make it easier for you to do great work. Streamline and automate the hiring process to reduce the time it takes to find, evaluate, and hire great talent. Walli HR helps you identify and connect development opportunities with company goals. Manage all of your core HR activities, including expense reporting, payroll, onboarding and hiring records for contractors and employees, in one place.

Allswers transforms opinions into business insights. Allswers is an experience-management platform. Real-world data is used to inform decisions. You can create surveys that add value to your company by increasing customer loyalty and measuring quality. We can help you create surveys that give you unique insight into the experiences of your most important customers. Solutions that measure your company's value processes. Automate customer interactions and gain insight into their behavior. Analyze the attributes, benefits, and values consumers associate with your brand. Boost productivity and employee engagement by managing your employees. To ensure that you meet all standards, monitor quality indicators. Management of experience helps you identify growth opportunities. Automate tasks and create automated workflows and integrations to gain valuable insights.

Maximize your productivity with the AI assistant for sellers. Sales Copilot is compatible with Dynamics 365 Sales and Salesforce Sales Cloud. It's included in Dynamics 365 Sales Enterprise or Premium subscriptions. Microsoft 365 apps are enhanced with AI capabilities to streamline processes and create personalized contents. Automate and simplify tasks using AI-generated meeting summaries and detailed call transcriptions. Improve future interactions with customers by leveraging real-time insights, content suggestions, and post-call analyses. Easily add or update customer records using the seamless data integration between Microsoft 365 apps and your CRM solution. Microsoft Outlook can be used to create emails and schedule meetings using data from Dynamics 365 Sales or Salesforce. Microsoft Teams, Outlook and Dynamics 365 sales can generate AI-generated meeting and email summaries.

Insurance agents can maximize the customer's life-time value by helping them sell more policies and retain customers with digital insurance wallets, chatbots, and an agent portal. These features include: 1. MOBILE APP - Policy Wallet, Push Notification, Reminders, Agent Details, Insurance Cards, Accident Checklist, Home Risk Scan, Customer Profile builder. 2. AGENT PORTAL – Analytics Dashboard, Renewal tracker and Deal Board, Email Integrations, Customer Chat, Reports. 3. CHATBOT – Agent Connect, AI Driven Quots

Imagine if you could instantly find the answer to any question you have, or if you could recall every detail of your conversations without scrolling or searching. Your personal AI is your digital library, a treasure trove of all your information. Everything is automatically indexed and can be found by simply chatting, regardless of whether it's future dinner plans with friends or recaps of work meetings. Personal AI is different from AI bots that use generic data. It is built using your personal data and the messages that you send. It cannot be any other than yours. Autopilot and Personal AI Copilot will ensure that you never miss a single message. Your personal AI allows for seamless, continuous connection. You can keep up with group chats and share updates with your family by writing rich messages from your personal collection of memories and moments that you have collected over time.

It would be wonderful if your agent could chat with your customer while they were browsing your website. The agent could help the customer online shop, solve problems, fill out forms, or perform other transactions. The business' solution to this problem is cobrowsing software. Cobrowse software allows your customer service representatives and contact centers to provide the digital support that online customers require. Agents can provide real-time, high-value, collaborative support. Your business can convert website visitors, customers, and prospects into long-term, profitable customers by providing assistance at the right time. Chat and phone agents can provide a richer multimedia experience through simultaneous cobrowsing sessions. This allows the customer and agent to fill out forms together, field-by-field, and even highlight specific areas of a page or form for clarity.

Introducing Microsoft - Copilot Studio. It is a low-code platform that allows users to customize or create their own copilot with advanced conversational capabilities. These include custom GPTs, generative AI plugins, and manual topics. With Copilot Studio, users can easily build, deploy, analyze, and manage standalone copilots and customizations, all from a single web experience. The software-as-a-service (SaaS) nature of Copilot Studio means that all the content created is instantly available. Copilot Studio is based on Microsoft Power Platform technologies and Power Virtual Agents and works well with other conversational AI technologies from Microsoft such as Azure Cognitive Services, Azure Bot Service, and Microsoft Azure OpenAI Studio.

Agents are used to execute complex workflows with multiple steps, so our copilots can be used for more than text processing and coding. Advanced analytics can unlock the full potential of your data, instead of re-assembling existing knowledge. You can perform complex analytics via chat without needing data science skills. Make better and faster decisions. Our agents are proactive, not reactive. Our agents are able to pre-compute intermediaries by understanding vertical use cases. This allows them to provide deep insights and difficult tasks on the fly. Automate complex workflows to instantly access deep insights from advanced analysis. All with one conversational AI. Apta's unique approach provides deep, domain-specific insight, making it the superior choice in sophisticated data analysis and decisions for niche markets like cryptocurrency. Apta's expertise and innovation can transform your business.

OSLER, or Operating System Leverage In Electronic Records, is an AI staff member that is fully digital, a AI agent who can see and use the screen, just like you. Our mission is eliminating human error in medicine by collaborating with AI. OSLER, our AI pilot, will be the first fully digital member of a healthcare team in the world. OSLER was designed by clinicians for clinicians and built from the ground up with patient privacy in mind. OSLER is certified CyberEssentials and compliant with HIPAA regulations, DTAC GDPR, DPST and ISO27001. As an AI agent it has the same capabilities and abilities as a human and can control any EHR or any other program. PACS) without the need for integrations. Automating and supplying AI clinical in any workflow, no matter how complex or multi-system. Putting humanity back into healthcare, private, cybersecure, healthcare-compliant.

Leaders in WhatsApp customer service. Sparkcentral is a platform that enables innovative brands to improve customer service and efficiency. Our product roadmap is focused upon being the leader in advanced customer service solutions for WhatsApp and other asynchronous messaging platforms. Customer service SaaS platform for enterprises. Sparkcentral lets you manage all your asynchronous messages channels with virtual and human customer service agents. Sparkcentral offers a single workflow and a user interface that is easy to use for your customer service team. Global brands who launch WhatsApp use Sparkcentral as their preferred platform. Sparkcentral is a leader in the industry, revolutionizing how enterprises engage customers. Sparkcentral's goal is to create and enable exceptional customer experiences. We do this by completely reinventing enterprise customer service software.

Empower your operators, managers, and engineers to boost dramatically the quality and productivity your manual processes. Create digital error-proofing mechanisms to be used in a variety assembly and packing processes. Assembly Copilot tracks each step of an assembly process, and provides audible and visible alerts to help associates prevent mistakes. Copilot provides native support for Signal Towers, Projectors and other devices to enhance its alerts. Assembly Copilot measures cycle time, step-level statistics and variations. This helps industrial and lean engineers to balance lines by highlighting process variability. Copilot helps manufacturers get more productivity from their processes. Assembly Copilot extends Total Quality Management (TQM), beyond the traceability and quality of parts, to each assembly step.