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Cisco Webex Description

All-in-one, AI-powered collaboration. Eight powerful workflows for every workstyle that maximize productivity and enhance teamwork. Webex Suite allows you to connect, collaborate and engage all in one place.

Hassle-free video. Face-to-face meetings, real-time collaboration and whiteboarding are all ways to strengthen relationships. Video conferencing is a powerful and simple way to show off your best self. You can increase your business reach while reducing travel and office expenses. A powerful set that keeps you in touch before, during and after the meeting. Video conferencing is possible on any device, bringing people together as if they were sitting face-to-face. File and screen sharing, video meetings and messaging are all ways to collaborate with your team from anywhere. Cloud calling is easy to manage and secure. It's also portable.

Pricing

Free Version:
Yes
Free Trial:
Yes

Integrations

API:
Yes, Cisco Webex has an API

Reviews - 51 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Cisco
Year Founded:
1996
Headquarters:
United States
Website:
www.webex.com
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Media

Cisco Webex Screenshot 1
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Product Details

Platforms
SaaS
Windows
Mac
iPhone
iPad
Android
Type of Training
Webinars
In Person
Customer Support
24/7 Live Support
Online

Cisco Webex Features and Options

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Webinar Software

Alerts/Notifications
Customizable Branding
Event Management
Live Chat
Multi-Presenter
On-Demand Webinars
Polls / Voting
Q & A
Reporting/Analytics
Screen Sharing
Social Media Promotion

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Cisco Webex Lists

  • Name: Jitendra S.
    Job Title: Technical Recruiter
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent Sound and Video Clarity

    Date: Oct 02 2023

    Summary: Our company faced challenges with the previous software, leading us to switch to Webex. It turned out to be a wise choice due to its professional, clean interface. Webex offers superior audio and video quality, enhancing the fluidity of our meetings. The crucial feature of end-to-end encryption ensures the security of our projects and sensitive data. Additionally, it offers convenient cloud access to recorded meetings and allows for customization, including password protection and waiting rooms for added security.

    Positive: It boasts a user-friendly interface, accommodating a large number of participants and offering session recording capabilities. An added advantage is the option to join sessions via phone dial-in, even for audio-only access without the need for additional software. Its seamless integration with other Christ solutions and support for various video conferencing devices make it an incredibly versatile application.

    Negative: While it offers many advantages, one potential drawback is the pricing. When compared to alternatives like Zoom, it may appear slightly higher. Nevertheless, for medium to large companies, volume purchases can offset this cost.

    Read More...
  • Name: Ajay S.
    Job Title: Network engineer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best meeting tool of all time

    Date: Apr 05 2023

    Summary: We have been using Webex from last 2 years, earlier for classes and now for meetings or remote troubleshoots. its awesome, no one can beat him in quality and performance. software is fast and reliable.

    Positive: 1. easy to use
    2. interface is simple and user friendly
    3. accessible to every one
    4. Free edition is also available and its open source
    5. provide good connectivity in meetings and remote troubleshoot

    Negative: 1. session time is limited in free edition.
    2. nothing to say in cons.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Product application specialist
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Gives Seamless Webinar Experience

    Date: Nov 09 2022

    Summary: Cisco Webex is best for webinars. I have attended several webinars on different platforms (Zoom, Join me, Bluejeans) but Cisco Webex gave me the best seamless experience on both windows and iOS platforms. The ability to mute the mic and camera helps to increase privacy.

    Positive: The user interface is appealing and easy to adopt. Its calendar integration with Google and Microsoft is very useful. It helps to get meeting reminders.
    Helps to get connected with coworkers.
    The video quality is just outstanding.

    Negative: Overall I had great experience. Nothing to share about con.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Sales and Marketing Manager
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Gives an uninterrupted meeting experience

    Date: Nov 04 2022

    Summary: I really loved how Cisco Webex gives me an uninterrupted experience every time I attend meetings. Its multi-platform compatibility gives the freedom to join meetings on different OS platforms. Overall, I highly suggest Cisco Webex if you want an uninterrupted experience.

    Positive: Cisco Webex has endless possibilities for meetings. You can share insights, chat with coworkers and host during meetings. Its raise-hand feature is very handy. The best thing is, that sign-up is not compulsory, you can also attend directly using the meeting invite link.

    Negative: Every issue I faced in past has been resolved in the new update. Now no con.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Senior Project Manager
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The best online meeting platform currently available

    Date: Nov 01 2022

    Summary: After trying several online meetings platform, I can say Cisco Webex is an all-rounder product for our meeting needs. Its screen-sharing feature works flawlessly and the background removal feature lets me attend meetings without adjusting my background.

    Positive: • Screen Sharing works smoothly and doesn't decrease any frame rates.
    • No delay in video and audio.
    • Its Ai background remover lets you attend meetings in unorganized background.
    • Its app supports multiple operating systems.
    • Video quality is super crisp and vivid, with no downgrade in quality.

    Negative: Multi times the chat gets freezes on the chrome web platform.

    Read More...
  • Name: Lisa Z.
    Job Title: Loan Processor
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great product

    Date: Jul 01 2022

    Summary: Overall this is a great product. I use it daily to communicate with other team members. This is vital to our daily work.

    Positive: Great product. you can easily message anyone in your office. the user friendliness is great. it allows us to communicate easily.

    Negative: Sometimes it can be difficult to find issues in the help menu.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Software Engineer
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great tool to meet dear ones in this pandemic

    Date: Jul 01 2022

    Summary: Using Webex meetings to conduct conferences, lectures and of course for personal gatherings. During lectures, the Hand Raising feature helps a lot to avoid a lot of disturbances. Polling and Q&A feature is also available. It's easy to monitor participants' activity. We can also go to breakout rooms for small discussions. Animated emojis such as the thumbs-up option are also there. Simple and interactive user interface. We can have an unlimited number of meetings. Overall really good application.

    Positive: During this pandemic situation, Webex meetings brought a large relief to our life. It's really easy to communicate with colleagues, conduct business meetings, conduct lectures for newbies and so on. Compared to its competitors we don't have to go for a separate integration for taking attendance. Calendar Management was so easy. Before the scheduled time we will get Alerts/Notifications. The mobile app is also available. We can ask doubts using the hand rise feature. Screen Sharing and Recording can be done easily. A virtual whiteboard is also available, which we can use in need. Overall great tool for conferences.

    Negative: Nothing so far. The free version is not suitable for large meetings. Users can enter without proper email verification, this may lead to misuse of the conference room. The app also needs more quality backgrounds to make it more appealing. Recordings are saved in a proprietary format. Apart from this everything is good and happy with the product.

    Read More...
  • Name: Don W.
    Job Title: Director
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Soft Phone

    Date: Jul 01 2022

    Summary: The overall experience has been great. Phone works smoothly as described. Calls are clear and the experience is real.

    Positive: The phone system is very good. Easy app installation allows you to make and receive calls directly onto your mobile with ease. This system allows you to have multiple numbers going at one time. For a small business operator this is great.

    Negative: The login in has some complications but this is easily overlooked by the smooth functionality of the main phone.

    Read More...
  • Name: Aman V.
    Job Title: Technical Lead
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent for conference calls

    Date: Apr 02 2022

    Summary: While my team at work uses Jabber for day to day chat , whenever we have a meeting or conference call especially with other stakeholders (which may be out of team/org) Webex is the go-to solution. The reason being it is an all in one solution with excellent connectivity and content sharing features.

    Positive: All in one communication solution.
    Connect from any device - even from browser by just using a URL.
    Excellent screen sharing with content overlay and whiteboard.
    Great mobile app.
    Great customer support.
    Basic Plan is free to use.

    Negative: No cons, the updates to interface and features over past couple of years has once again brought it at top of communication apps.

    Read More...
  • Name: Daniel S.
    Job Title: Enterprise Executive
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    All the features you want and need

    Date: Aug 31 2021

    Summary: Great easy to use platform with a high value concept, especially compared to other similar platforms.

    Positive: Very easy to use as a presenter or participant. Cool tools like surveys and breakout rooms. Good quality of conversation.

    Negative: Most people don’t’ know about Webex or how good it is- especially compared to other more popular platforms.

    Read More...
  • Name: Michael M.
    Job Title: Software Development
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Webinars, videoconferences and team meetings

    Date: Jul 01 2021

    Summary: We have done video conferencing with excellent video and audio quality. We adapt it to our organization to interact with clients who are remotely located. It's incredible for maintaining efficient communication with team members.

    Positive: The setup is fast; I have no problems communicating with my co-workers. It is essential because I have clients from different countries, and I use Cisco Webex to interact. It is made to increase communication in your workplace. It works very well; it is excellent for interacting with clients about projects. You will like the interface and its ease of use.

    Negative: I don't like that it has integration problems with software we use regularly.

    Read More...
  • Name: Ross G.
    Job Title: Senior Account Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    An effective tool like no other to keep work teams connected

    Date: Apr 24 2021

    Summary: It has allowed colleagues to stay connected whenever needed without being located in the same space or office. Its functions have fostered communication and collaboration between team members to improve their performance, provide the best results in projects, and even offer support to clients. It is amazing when it comes to promoting communication and collaboration among team members; our experience as users of this videoconferencing tool has been satisfactory.

    Positive: I use Webex to connect with colleagues via video conferencing. It has given me no problems; on the contrary, it is very easy to understand and provides useful tools for discussions, project discussions, collaborating with other users, and even remote customer support. I love how user-friendly its interface is and its ability to provide efficient communication.

    Negative: So far, I have had no problems; it is an amazing tool for communicating with others through video conferencing. However, it requires a good internet connection to function optimally, which is a bit expensive.

    Read More...
  • Name: Kelly C.
    Job Title: Independent Contractor Hearing Examiner
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Cisco WebEx is an excellent product for videoconferences

    Date: Mar 21 2021

    Summary: Cisco WebEx provided us with a really reliable platform and gave us the best platform for simultaneous collaboration with the consultant and the client. We were also able to maintain a relationship with the meetings quickly giving each customer great quality training from wherever they were. We recommend Cisco WebEx because it is an excellent application and we only needed a single installation, which like other similar software sometimes needed to be deleted and reinstalled. For enterprise customers Cisco is the best choice.

    Positive: As a main feature we can highlight the quality of audio and video that Cisco WebEx has, it has an excellent integration maintaining the quality when you have a relatively low bandwidth in the company. Cisco WebEx is fast, gives us the option to be always active, is extremely efficient and is very easy to use.

    Negative: There are very few cons that Cisco WebEx has, but we highlight in this section that we need an alternative productivity tool if we want to integrate with Microsoft Office or any of its sub tools. Reviewing the prices on the market we realize that it is a bit expensive compared to what is offered with other programs. We also need a different Cisco WebEx software if we want to leverage individual training, customer support and company events.

    Read More...
  • Name: Rodney L.
    Job Title: Digital Program Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Cisco WebEx Teams offers many configurations for streams

    Date: Mar 21 2021

    Summary: The ability to work in a group with screen sharing or other operations is just one of the advantages offered by Cisco WebEx, as showing such speed to intuitively set up meeting rooms or personal calls is excellent for working in a group. We recommend it for running streams, and for running screen-sharing sessions so that all attendees can see in excellent video quality what is going on behind the work of the meeting organizer or a delegate.

    Positive: Cisco WebEx calls can be configured under different alert levels, and can be easily adapted to privacy settings that show which people will or will not be able to see the information stipulated on the screens during each session.

    Negative: Cisco WebEx is slow to update the status of each person within meetings, so it is not possible to know in real time which people are still connected to the screen sharing session or chat until after a few seconds.

    Read More...
  • Name: Jason K.
    Job Title: Social Media Manager
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    With Cisco Webex we always stay connected

    Date: Mar 19 2021

    Summary: It is very efficient at the time of keeping in touch with customers, it provides us with several methods of communication to be in contact with them, allowing us to share documents in real time or simply share the file in the same video call, it is very easy to use. The platform allows us to make conferences in real time with our consultants and customers anywhere in the world, which is essential to meet their needs, all from the comfort of our homes, so we can share from the server files or presentations during the call thus obtaining a better result of efficiency and quality.

    Positive: This software provides us with group video calls to make our work conferences from anywhere, either from our servers or mobile devices, gives us a local phone number in another country or region to carry out the calls of our customers, our company likes to have our customers at our fingertips to be always in touch with them.

    Negative: The capacity of people within the conference is very limited as well as the duration of the files sent within the chat, after a while they are deleted causing some inconveniences for the company, if the connection is not fluid or stable the software decreases its video and audio quality making difficult the conference with the client when this happens it decreases the efficiency and effectiveness.

    Read More...
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