Cisco Webex Reviews

Summary: We were able to share a large amount of files with our clients with a speed that no other program can match. The experience is great when talking about Cisco WebEx, incredible interaction with the market. Despite the discontinued use of the UCF format it is still possible to recommend this tool, it is a great viable solution. Although it is quite useful to access from any web device.

Positive: It has the facility to save slides in PDF format for when we have to present to our customers any update through a document. In part its design is spacious, pleasing to the eye and has a very interactive participation based on the client and the consultant. It has also shown us an excellent quality in both audio and video in each video call.

Negative: We need the UCF format to come back, we had migrated from another platform to Cisco WebEx, but after a while the UCF format stopped working. We also need to integrate visual compatibility with the sharing of some documents.

Summary: Overall best for small meetings and conferences, not suitable for a large meeting. I hope they will improve that but apart from that everything works fine for me.

Positive: This is one of the popular software that companies are using right now to host their conferences or meeting with people out of their companies. But there are many things which need to be improved. Apart from that, it has a spotless user interface and is very much secure. It is also cross-platform, and you can listen to the meetings using your mobile by calling on the meeting number.

Negative: The con associated with this is that it cannot handle large meetings. Recently I was in a meeting, and there were around more than 700 participants, and the meeting was crashing. There was no sound, no video, and the app was restarting. This was the problem with not only me but also the other participants who were also facing the same issue.

Summary: Overall the Cisco Webex Meetings has so many great features like screen sharing, chat, media sharing, etc., and offers a great conference call and meeting experience with all the tools available to help.

Positive: Reliable and quality call support. Low latency makes the app better than other of this kind. Free plans available for free users. Great support offered by the Cisco Teams.

Negative: Only one option to present per license. The 'call me' plan is not included in the normal charges you have to pay extra for that.

Summary: Cisco Webex is a cool software that works cross-platform, is full of interactive features, and has a nice, clean interface that makes meetings and conferences a hassle-free experience.

Positive: It has a clean, modern interface, and is easy to navigate. The poll feature and raise hand feature are all useful, especially for seminars and presentations. The screen sharing feature is hassle-free. Audio and video quality is great, and I love that you can message participants individually; a feature many competitor apps lack.

Negative: The only con I can think of is that the app isn't very popular. You sometimes have to convince people to download the software to conduct a meeting, which can be tricky. It can also feel a bit overpriced, considering the free version itself is full of features.

Summary: Overall, I would recommend Cisco Webex as an acceptable meeting app on desktop, but I’d suggest avoiding it on mobile devices until its richer in essential features.

Positive: Webex’s interface provided just enough to not be too complicated to use. The camera and microphone buttons were placed as expected, and they were easily accessed by the room’s host every time. The ability to mute or turn on the participants’ microphones is a big plus, although there should be a clearer indication of whose microphones are turned on.

Negative: The mobile version of the software is lacking in features, especially the volume control the desktop version includes. If the presenter plays a video for the participants to watch, there’s no way to lower or increase the volume of it for mobile participants, something that definitely caused some discrepancies quite a few times.

The lag is a big factor in my experience and subsequent review. Many times, some participants’ cameras and audio completely froze, rendering the meeting a frustrating experience tech wise.

Summary: If your computer hard drive has enough space maybe just don't delete the app once you finally get it installed, since it is a major pain to reinstall. My laptop isn't even old or outdated so really there's no excuse for such a terrible installation experience.

Positive: It works pretty well and has good enough security that major banks trust it for setting up virtual appointments, and is obviously used a lot internally by big companies too.

Negative: So there's supposed to be a browser, join by browser instead of launching the app option, but it's not really accessible because the first thing that happens is it'll try to make you download the installer, and once you do that, it hangs up when trying to install, then it'll try to insist on launching the app instead of even offering the ability to join via browser. So there's that.