Alternatives to CSG Encompass

Tridens Monetization is a future-ready charging and revenue management platform for modern businesses. With a service- and industry-agnostic billing platform, you can achieve disruptive innovation, brand differentiation, business transformation, and brand differentiation. Key Product Features. Innovate with the Future-Ready Monetization Platform. It is designed for high volume consumption-based events for any service, industry, and partner-enabled business model. Innovative Offer Design: Product Catalog and Discounts (percentage, price, value), Pricing & rating, Plans & Bundles. Contracts & Terms. Customer Management: Customer Overview and Customer Hierarchies, Contract Management. Customer/Partner web, mobile app. Convergent Charging is any type of service, real time online, offline, sharing. Flexible consumption rules and real-time notifications. Advance Discounting, Resource, and Discount sharing. Invoicing & Billing: Flexible billing cycles available, including daily, weekly and monthly, as well as semi-annual, quarterly, and semi-annual.

Cerillion is a pre-integrated end-to-end BSS/OSS suite for mobile, fixed, cable and multi-service communications providers. It combines the functional depth and flexibility of best-of-breed, with the operational efficiency of an end-to-end integrated system, to deliver the ultimate in system agility. Built around a common technology framework using industry standards including TM Forum Open APIs, Open Digital Architecture and the 3GPP charging specifications, Cerillion supports any deployment model: - As an end-to-end BSS/OSS solution, managing the complete lifecycle of customers, products, services and revenues - In a mixed deployment, where selected modules may be replaced by 3rd party applications - Individual best-of-breed modules and point solutions The suite follows a cloud-neutral architecture supporting public cloud, private cloud and on-premises delivery, complemented by a comprehensive set of managed services options.

Unified Communications, OTT, and telecom providers can configure, launch, and monetize any type communication service in IP networks. This includes Unified Communications, Hosted IP PBX / IP Centrex and SIP Trunking. DID Management, DID Management, OTT Voice and calling cards. VoLTE/VoWiFI are some of the key functional modules. Key functional modules: Class 4 & 5 SIP softswitch, for residential and enterprise telephony service; convergent online billing, service provisioning and charging (optional).

Optius Digital OSS offers a suite of pre-integrated modules that cater to Service Order, Service/Resource Activation, Provisioning, and Inventory Management across various network types including fiber, copper, wireless, and hybrid. Its advanced order orchestration and intelligent assignment capabilities guarantee that services are activated correctly on the first attempt. Developed by an innovative communications service provider with extensive operational expertise, Optius stands out as a contemporary solution. It delivers an all-in-one system that encompasses both software and services, streamlining aspects such as data management, processes, reporting, configuration, integration, testing, training, and maintenance under a single service umbrella. Furthermore, Optius seamlessly integrates with Customer Relationship Management (CRM), Billing, and Workforce Management (WFM) platforms. This comprehensive solution not only facilitates the digital transformation of your business but also offers flexible options for integrating with existing Back Office Support Systems (BSS) or utilizing partnered solutions. By choosing Optius, organizations can effectively enhance their operational efficiency and service delivery.

As telcos adapt to the digital business environment and launch innovative services on the Internet of Things - often in collaboration with other partners - telecom billing systems play a powerful role in facilitating the creation of new services that are based upon real customer needs and monetized effectively. This requires that telecom revenue management is given close attention. Comarch Convergent Billing System, a key component of Comarch BSS is pre-integrated with modules such as Comarch Product Catalog or Comarch BSS Mediation. Comarch CBS has a real-time, online charging system for any service type. It also facilitates the creation of new business models with partners. Comarch Convergent Billing System (CCBS) is a flexible, scalable, high-capacity telecom billing data management system that can be used to monetize service providers' services.

The telecom market has seen major changes over the past decade. Mobile devices, over-the top communication services like video streaming and a moderation of traditional voice services have all been disruptive to the industry. As IoT, 5G and other emerging technologies become more common, the complexity of telecom billing will only increase. Communications Service Providers (CSPs), in order to remain competitive and grow with their market, will need to replace outdated billing systems with convergent systems that offer greater flexibility as well as cost-saving efficiencies. CostGuard is an easy-to use convergent billing platform that can be used across all markets, customers, and service lines. You can also launch new products, services, and pricing models much faster than your competitors.

Billing is often intricate, necessitating meticulous precision and a commitment to exceptional service. iCommVergence offers a comprehensive solution that enables you to manage billing for contemporary telecommunications services while equipping you for future demands. This automated platform streamlines the billing process, allowing you to issue invoices punctually and with greater efficiency, often requiring fewer resources and less time than your current practices. Embrace a unified, cutting-edge OSS/BSS platform designed to facilitate various functions: manage all billing tasks through one system, utilize table-driven features for enhanced adaptability, elevate customer service experiences, nurture a unified multi-service framework, create a rules-based engine for added flexibility, oversee billing, customer support, rating, issue management, payment, and point-of-sale operations, connect web-driven technology with third-party services, explore customizable bundling and discount strategies, and enhance workflow efficiencies throughout your organization. This approach not only simplifies billing but also positions your business to thrive in an evolving telecommunications landscape.

A comprehensive range of OSS/BSS applications is available, encompassing Customer Care and Billing, a Self Care Portal, Asset Management and Service Desk, Network Management, and Application Performance Monitoring, as well as Infrastructure Planning and Buildout. Services can be swiftly defined, provisioned, monitored, and billed, allowing for quick revenue generation. These applications are designed to seamlessly integrate with both modern and legacy systems, offering flexibility and extensibility with rapid deployment capabilities. Businesses can prioritize deploying the most crucial applications first, with the option to add more as needed. Verax Customer Care & Billing (CCB) facilitates both pre-paid and post-paid billing for various products and services, consolidating four essential business applications—Customer Care, Product Catalog, Self Care, and Billing—into a single platform, which minimizes integration costs and time while enhancing time-to-market at a competitive price point. Furthermore, CCB is pre-integrated with Verax OSS applications such as NMS, Service Desk, and Provisioning, thereby simplifying the integration process between OSS and BSS and delivering advanced "looking glass" capabilities for enhanced operational oversight. This integrated approach not only streamlines business operations but also fosters a more agile response to market demands.

Our highly adaptable billing software is designed to enable mobile virtual network operators (MVNOs) and telecom operators to innovate and energize the mobile industry. With seamless integration capabilities, our scalable billing and business support system (BSS) solutions empower you to shape the future of mobile services. By optimizing and automating essential billing and back-office operations, our software also facilitates 5G monetization and the development of innovative service offerings that challenge conventional business models. We address a wide range of billing and revenue management challenges, placing you firmly in control of your financial processes. Leverage our platforms to streamline and enhance access to MVNO, over-the-top (OTT), Internet of Things (IoT), and 5G sectors, utilizing our real-time Diameter Online Charging System (OCS) bridge as the central network access enabler. Furthermore, we support groundbreaking MVNOs by providing not just billing and BSS solutions but also expert guidance for initial setup and ongoing revenue management strategies. In this rapidly evolving market, our commitment to your success ensures that you remain competitive and responsive to changing consumer demands.

A digital BSS platform that includes convergent billing, billing, digital CRM, partner management, and many other modules. This allows for rapid delivery, monetization, management of the most recent communications services, and allows for rapid delivery. Alepo Digital Business Support System includes a CRM that digitizes customer experience and improves retention. It automates workflows, streamlining support and sales. Alepo's device-responsive, omnichannel self-care system with AI chatbot integrations allows customers to get instant support 24x7x365. This empowers customers to choose their preferred platform while reducing the burden on CSRs. Alepo's central product catalog allows operators to quickly launch new offerings in response a changing market demand.

Csmart Digital BSS is a comprehensive, cloud-native platform built to revolutionize the telecom industry by enabling telecom service providers to drive 5G transformation. The platform combines three integrated suites—Innovate, Activate, and Operate—to automate and optimize customer acquisition, service fulfillment, and other critical business functions. With its AI-powered tools and support for microservices architecture, Csmart allows for seamless integration with existing systems, empowering telecom providers to innovate rapidly, improve customer engagement, and streamline operations. Csmart’s flexible deployment options (on-premise, cloud, or hybrid) and compatibility with TM Forum Open APIs enable businesses to adapt the platform to their unique needs. The platform's capabilities include reducing CAPEX by 30%, launching new services within 100 days, and enhancing operational efficiency by automating up to 40% of manual processes. It also boosts revenue through intelligent upselling and improves customer experience via AI-powered self-service tools. By enabling rapid deployment and offering a full-stack solution, Csmart empowers telecom operators to seize new revenue streams, particularly in the rapidly evolving 5G ecosystem.

OSS360 serves as a robust module within the Advantage360 suite, offering comprehensive operational support across various technologies such as CDMA, CSP, GSM, TDMA, LTE, 3G, 4G, satellite, ILEC, MVNO, CENTREX, VoIP, CLEC, ISP, WISP, WiMAX, broadband, SMS, MMS, data, content, paging, voice mail, IPTV, and CATV billing all integrated into a singular platform. This all-inclusive solution encompasses essential features such as carrier-grade customer relationship management (CRM), marketing promotions, commissions management, trouble ticketing, accounts receivable, as well as churn and credit scoring, plus general ledger (GL), accounts payable (AP), and lockbox functionalities, among others. By providing a complete software package, OSS360 eliminates the need for clients to source disparate modules from multiple vendors and configure them through middleware or separate technologies. The platform's key advantages include the Past Due Treatment feature, which enables customizable rules to address subscriber delinquencies and facilitate appropriate actions to maintain service continuity. Additionally, OSS360 enhances operational efficiency, allowing businesses to focus on growth and customer satisfaction without the hassle of managing multiple systems.

Engage, Maintain, and Satisfy Subscribers with BeQuick BSS/OSS for Mobile. Elevate your service confidence and ensure customer satisfaction through streamlined account management. Facilitate a user-friendly environment where customers can easily oversee their accounts. Proactively connect with subscribers to boost sales opportunities or remind them about essential account details. Transform your billing support system into a powerful asset, eliminating the need to rely on outdated systems for accurate billing. Gain clarity on the charges your subscribers incur for your products and services, and trust that your invoices and statements reflect precise information, enabling you to deliver exceptional customer service effortlessly. By implementing these strategies, you not only enhance customer loyalty but also create a seamless experience that sets you apart in the market.

Introducing a comprehensive, integrated, and secure BSS (business support system) designed to evolve alongside your business needs. Offered as a Software-as-a-Service (SaaS), this solution empowers Communication Service Providers (CSPs) to lower costs, enhance automation, speed up their market entry, and alleviate significant operational and maintenance burdens, all while providing full visibility, insight, and control for both business and IT. Infonova SaaS BSS utilizes advanced, secure, cloud-native technology, featuring Open APIs and a micro-services architecture that is containerized, accommodating all business sectors including consumer, SMB, enterprise, and wholesale within a unified BSS framework. With a robust technological foundation and a track record of successful deployments among diverse communication providers globally, you can implement Infonova SaaS BSS with assurance, knowing it is designed for the future. Furthermore, this versatile platform not only meets current demands but also adapts to the evolving landscape of business needs and technological advancements.

MaxBill is a catalyst for operational transformation, helping businesses to achieve hyperautomation, which allows them to market, create, and monetize existing services. Our smart BSS solution is designed for both SMBs and enterprises. It serves as a solid foundation to the company's digital ecosystem that is data-driven, compliant, intelligent, customer-centric, data-driven, and partner-centric. Our solution has been implemented successfully to support the growth of telecommunications, utilities, gaming, and energy service providers in highly competitive, changing markets. You can take complete control of your commercial operations through seamless integration of service connections with a complete cash-to-meter functionality that includes billing, metering and payments. Maximize market trends and grow your business with MaxBill technology-powered automated billing and revenue management platform.

Omnia360 is an advanced customer care and billing solution that utilizes multi-threaded billing engines equipped with multi-cycle billing functionality. Our comprehensive billing and CRM software features tools for batch treatment processing, alongside customizable bill messaging options and triggers. With our online billing software, you can take advantage of incredibly versatile product modeling, enabling sophisticated pricing strategies for packages, promotions, and contracts. Experience the flexibility to fully configure various plans, which include flat rate, block, tiered, account, multi-service, and location-based rating structures. Our customer billing software streamlines your billing processes through automation, enhancing efficiency across the board. Furthermore, the batch treatment tools designed for late fees, notifications, non-payment suspensions, disconnections, and write-offs contribute to a significant boost in operational productivity. By integrating these features, businesses can optimize their billing operations and improve overall customer satisfaction.

The Optiva BSS Platform serves as a comprehensive solution for managing customers and revenue, effectively monetizing cutting-edge services while enhancing the overall customer experience. This platform empowers operators and MVNOs to leverage real-time billing, charging, and fulfillment, enabling them to stand out from their competitors and optimize their profitability. Supporting a range from 2G to 5G on a unified platform, it equips operators with the necessary tools to provide an advanced and tailored user experience in a cost-efficient manner. Unlike traditional billing systems, the Optiva BSS Platform is a pre-integrated solution that facilitates real-time storefront provisioning, monetization, and promotional activities across various services. Built for the cloud, it can be implemented in both public and private settings, offering rapid deployment and reduced total cost of ownership. Moreover, this suite comprehensively addresses all monetization needs of service providers, ensuring they can adapt to the ever-evolving telecommunications landscape. With its innovative features, the Optiva BSS Platform positions itself as a vital asset for any forward-thinking operator aiming to succeed in the digital economy.

Splynx stands out as the premier billing and management software tailored specifically to meet the diverse needs of ISPs. By eliminating the need for multiple platforms, businesses can significantly reduce their operational expenses. The software facilitates comprehensive management and optimization across all aspects of an ISP's operations. We pride ourselves on delivering outstanding customer support, ensuring our clients receive immediate assistance whenever necessary. Splynx can be conveniently deployed either on-premise or on our secure cloud server. Your data is protected with frequent backups every six hours to an encrypted server, guaranteeing that you will never face data loss. Our expert team is dedicated to simplifying the migration process from your existing platform, whether it involves exported data from Excel/CSV files or any Radius server database. Additionally, you can establish centralized customer authentication, implement restrictions for non-paying users, analyze internet usage statistics, and support various types of equipment and vendors to enhance your service offerings. With Splynx, you can streamline your operations while ensuring robust support for your technological infrastructure.

ZIRA Group provides a comprehensive BSS platform that empowers telecom companies with advanced tools for managing customer relationships, orders, billing, and revenue. Featuring a cloud-native, modular approach, ZIRA's solutions allow businesses to scale operations quickly while maintaining full flexibility. The AI Telco Platform leverages predictive analytics for smarter decision-making, and the platform’s low-code functionality enables faster deployment with minimal IT reliance. With ZIRA, telecom companies can improve their customer service, reduce operational costs, and accelerate growth by enhancing their existing infrastructure.

TimelyBill is a telecom billing solution that allows service providers to introduce products, create invoices, collect payments and offer bundles. It also allows them to share profit with partners and detect fraud. We know that no two organizations will be the same. TimelyBill OSS / BSS was created to offer maximum flexibility and reliability. TimelyBill gives you control over your billing. You can add or modify fields, labels and validation rules, as well as permissions. You can also store customer data in multiple languages. TimelyBill features full-featured components that target the needs telecom and communications service providers.

Elevate is our innovative platform for monetisation, billing, and subscriptions, specifically designed for the contemporary telecoms industry. It disrupts outdated methodologies and evolves service monetisation into a cutting-edge, high-speed, and exceptionally adaptable cloud-native solution that is several generations ahead of its time. With Elevate's unmatched agility, scalability, and dependability, billing becomes a breeze, allowing you to effortlessly manage your service offerings. Whenever your requirements shift, you benefit from expert insights and tailored support, keeping your business nimble and primed to outpace competitors. Central to Elevate’s responsiveness and real-time functionality is its on-demand, hyper-scalable architecture, which leverages native Amazon Web Services (AWS) and incorporates advanced scaling techniques to deliver astonishingly rapid performance. This, paired with Strategic Imperatives’ superior service delivery, guarantees a platform that is reliable, scalable, secure, and ready for the future, enabling your business to thrive in an ever-evolving market landscape. Ultimately, Elevate not only meets the demands of today but also anticipates the challenges of tomorrow, ensuring your organisation remains at the forefront of innovation.

The Symphony billing platform empowers you to swiftly and effortlessly launch new products or applications within your current business infrastructure. You can choose to integrate just the necessary modules or utilize the complete end-to-end solution, allowing our adaptable and scalable system to evolve alongside your needs. With Symphony's real-time data transaction handling and mediation, you gain insights into your customers' accounts, enhancing your ability to manage those relationships in a more profitable manner. This flexibility ensures that as your business grows, your billing system can seamlessly adapt to meet changing demands.

Efficiently oversee various solutions from multiple vendors with a user-friendly and centralized console. Gain valuable insights to tackle challenges related to network performance, faults, resource allocation, and change management. You can manage hybrid networks, including both legacy and virtualized systems, along with software-defined and self-organizing networks, making customer enablement straightforward. Infraon’s product range holds SOC2 certification, ensuring it meets top-notch standards for data security, availability, processing integrity, confidentiality, and privacy. The Infraon OSS platform serves as a unified system that connects physical and virtual infrastructure, allowing for smooth management of hybrid, transport, fiber, IP, and wireless networks. Enhance your infrastructure's efficiency, streamline operations through automation, and capitalize on your services to boost competitiveness, helping you transform into a nimble and effective service provider. Comprehensive provisioning starts from the initial stages, accompanied by periodic OS image backups, configuration management, and alerts for any changes that occur. This holistic approach guarantees that your network remains robust and responsive to evolving demands.

CSG Singleview is an all-encompassing billing and revenue management solution tailored for communication service providers, enabling them to effectively capitalize on their evolving network resources and implement innovative business strategies. Featuring a cohesive architecture that merges policy management, rating, charging, and billing processes, the platform streamlines the oversight of a wide range of services and subscription models. With its user-friendly interface and guided offer creation tool, staff can easily set up new products without the need for specialized technical expertise, allowing for swift market introductions. Singleview is versatile in its deployment options, available both in the cloud and on-premises, capable of managing millions of subscribers while processing a vast number of transactions instantaneously. Moreover, its adaptability ensures that CSPs can monetize a diverse array of services across multiple network types, such as wireless, wireline, IP, and future-oriented networks, thereby enhancing their competitive edge in the market. This robust platform not only supports existing business models but also empowers providers to innovate and expand their service offerings continuously.

HPE OSS Fulfillment represents HPE's version of the service operations factory (SOF) tailored for customer onboarding services. This comprehensive solution encompasses the full spectrum of the fulfillment process as outlined in the Business Process Framework (eTOM) by the TM Forum, which includes order management based on product catalogs, activation of service and network infrastructure, upkeep of service and resource inventories, as well as management of changes and configurations. These streamlined fulfillment processes and tools are vital for expediting the introduction of new services into the market. Additionally, it significantly improves customer satisfaction through self-service portals and ensures exceptional service delivery and quality. To achieve enhanced agility and to mitigate the complexity and costs of the complete end-to-end fulfillment process, it frequently necessitates a thorough overhaul of operations support systems (OSS) to unify disjointed tools, processes, and teams. This transformation is crucial for organizations aiming to stay competitive in a rapidly evolving marketplace.

The emergence of hyper-connectivity and digital convergence is transforming the environment for both customers and businesses that offer communications and digital services tailored to modern lifestyles. Service providers are under mounting pressure to accelerate the launch of new offerings and consistently innovate while reducing costs to maintain their competitive edge in this rapidly evolving market. This challenge is prevalent across the entire industry, but it poses a particularly significant hurdle for smaller regional operators who, despite having a dedicated customer base, struggle with limited resources and face intensifying competition from larger Tier 1 players. To thrive, these providers must prioritize delivering superior customer experiences, which include real-time balance management and notifications, support for multi-channel ordering and customer service, as well as robust self-service options accessible via web and mobile devices. Ultimately, adapting to these demands is crucial for their survival and growth in an increasingly digital world.

Everything you need to kickstart your phone and data service offerings is conveniently located in a single platform. Enjoy wholesale connectivity alongside streamlined checkout processes, payments, tax handling, and compliance management. We’ve developed this solution so you can focus on your business instead of the technicalities. Start offering eSIMs and SIM cards that provide talk, text, and data services on top-tier networks across the globe. Combine various elements from Gigs’ all-in-one product suite to create and launch your personalized mobile service, paving the way for a steady flow of income. You can establish a customized checkout experience and a comprehensive plan management website without needing to write any code, making the process incredibly user-friendly. Easily manage recurring billing, handle refunds, and oversee taxes and payouts without the hassle of integrating with third-party payment systems. Significantly lower support costs by 95% with the help of instant sales capabilities and round-the-clock customer service solutions. Address any support inquiries with just a single click. Access every subscription detail, metric, payment, SIM, and device through one unified interface, ensuring that your dashboard is always included regardless of the implementation method you select. Moreover, this streamlined approach enhances operational efficiency and customer satisfaction.

An all-encompassing OSS/BSS solution platform designed specifically for ISPs and telecom operators enables seamless management of broadband services. This platform empowers service providers to enhance operational efficiency, automate billing processes, lower infrastructure costs, and accelerate business growth. We pride ourselves on being an extension of our clients' teams, readily available to offer immediate support when required. By eliminating the need for licensing fees associated with databases and operating systems, our solution significantly decreases capital expenditures on hardware infrastructure. It also allows field teams to gain immediate access to essential data to effectively carry out their responsibilities. This data accessibility is facilitated through user-friendly mobile applications. Our meticulously defined processes and guidelines ensure a smooth and efficient migration experience without complications. Additionally, our solution boasts exceptional scalability, capable of supporting millions of subscribers from a single instance, making it a robust choice for growing businesses. Ultimately, our commitment to innovation and client satisfaction sets us apart in the industry.

TriOSS is an advanced GPON automation tool designed to facilitate the instantaneous creation of users and the provisioning of services within FTTH networks. By significantly cutting operational costs associated with technical labor, it enhances overall efficiency and substantially shortens the time required for provisioning and fault detection, leading to an improved quality of service and enhanced customer satisfaction. Functioning like a black box, TriOSS integrates seamlessly with the Network Management System (NMS) to execute its operations on both the Optical Line Terminal (OLT) and the Optical Network Terminal (ONT). It offers real-time automated ONT configuration and a user-friendly one-click configuration option. Additionally, TriOSS provides various choices for managing customer data related to billing, allowing users to opt for day-wise or time-specific cron jobs to implement all associated features effectively. This versatility ensures that businesses can tailor the solution to meet their specific operational needs and customer demands.

BeOne System is a comprehensive BSS (Business Support System) platform designed to help telecom providers streamline their operations. Offering a unified interface for CRM, billing, invoicing, inventory management, partner tracking, and workflow automation, BeOne helps MVNOs, ISPs, and resellers reduce overhead and improve operational efficiency. The platform offers customizable modules and real-time dashboards, providing complete visibility and control over business functions, including customer onboarding and financial processes, all while ensuring security and seamless operation.

RevX serves as a sophisticated billing and revenue management platform tailored for products offered as a service. This innovative system enables businesses to seamlessly connect, monetize, and oversee various communication, application, and managed services. Users benefit from features like real-time billing, account management, multi-channel customer self-service options, and the capability to tailor pricing and billing regulations to their needs. Additionally, it supports intricate charging models, product bundles, and subscriber entitlements, among other functionalities. A fundamental aspect of fostering growth and ensuring customer loyalty lies in providing a low-touch or no-touch service through self-service tools and automated processes. By empowering subscribers to manage their accounts independently, businesses can enhance customer satisfaction while minimizing operational costs and facilitating growth. RevX allows you to relax as it automates essential functions such as recurring billing, payment processing, collections for non-payment, overage charges, operational and regulatory notifications via email, and daily reporting, which are all integral components of our comprehensive solution. This not only streamlines operations but also enhances the overall customer experience.

In recent years, a notable trend has been the emergence of "Customer Centricity," signaling a transition from a Resource-centric approach to a Service-centric model for OSS solutions, which integrates Fulfillment and Assurance operations. At the heart of this shift is the CygNet Service Management Platform (SMP), which serves as the cornerstone for top-tier CygNet Service Fulfillment and Assurance systems. Recognizing the crucial role that accurate and current physical inventory plays in the entire OSS-BSS value chain, the CygNet SMP is powered by an autodiscovery engine that retrieves precise, real-time resource inventory data from the network. The standout feature of the CygNet Autodiscovery engine lies in its built-in correlation algorithms, which adeptly "stitch" together end-to-end circuits across different vendors and technologies, spanning L1, L2, and L3 layers. This capability not only enables the auto-discovery of network-facing services but also extends to customer-facing services, thereby enhancing overall service delivery. Ultimately, this approach positions organizations to better meet customer needs and improve operational efficiency.

Comarch CRM for Telecoms, a user-friendly software system, is designed to help customer service representatives create unique and personalized relationships with customers. Comarch CRM for Telecoms is a powerful tool that makes life easier for its users. The data is organized for easy and rapid access. You can offer personalized products, provide superior service, and respond quickly to orders and inquiries. This is all possible with a 360-degree view of your customers, which is always in context and in real time. Comarch CRM is a key component of Comarch BSS. Comarch CRM automates key sales, marketing, and customer service processes. It is pre-integrated with the other Comarch BSS/OSS products. The system features a user-friendly GUI and advanced tools to support daily sales and back office operations in accordance with the "one desk-full service" concept.

Dynamics Billing allows you to have better control over your billing, invoicing, and customer management. Automated billing and invoicing can save time and eliminate errors. Customer Management: Manage all customer data (interactions with customers, invoices, products and payments) from one screen. All customer data (interactions, invoices, products and payments) can be managed from one screen. Insights: Get the best analytics tools to grow your business quickly, including visual models for all Billing and Customer Management Data

Ericsson's telecom charging and billing solutions are adaptable, business-oriented software platforms utilized by over 300 operators globally. These solutions currently support more than a billion customers worldwide, effectively catering to the diverse requirements of operators, service providers, and end-users. Covering all revenue streams, including B2C, B2B, and B2B2X, they empower organizations to optimize and secure revenue sources while capitalizing on emerging business opportunities within traditional telecom, digital services, 5G, and the Internet of Things. Furthermore, you will benefit from a unified platform that facilitates the management of all users and services, irrespective of the payment method or access type. Enhance the customer experience with robust data mediation that guarantees accurate data collection from the network. Additionally, the solutions offer a cloud-based, personalized, and contextual customer experience across various digital touchpoints, significantly improving user satisfaction and engagement.

Totogi revolutionizes the BSS development journey, facilitating everything from initial ideas to final launch through its user-friendly conversational AI interface and state-of-the-art AI innovations. Welcome the realization of your ideal BSS without the burden of excessive costs. Tackle the toughest monetization challenges faced by telecom companies. Unlock new opportunities with an API-focused framework that enhances your operational capabilities. Harness the advantages of public cloud technology to elevate your business. With a novel perspective on monetization, Totogi aims to boost average revenue per user (ARPU) significantly. This cloud-centric strategy allows for the creation of tailored plans that cater to diverse customer needs. The foundation of this system is its advanced charging solution. Our multi-tenant, serverless charging engine offers limitless scalability while eliminating the need for physical hardware. Remarkably, Totogi’s technology can manage the subscriber base of an entire continent at just 20% of the expenses associated with conventional on-premises providers. The vast potential and capability of our platform provide you with endless avenues for business expansion. You can get started with Totogi in a matter of days, ensuring seamless integration without complications, paving the way for rapid growth and innovation in the telecom sector. This agility enables businesses to stay ahead in a competitive landscape.

Introducing the only BSS platform designed for unparalleled agility and rapid deployment. When speed is essential, our adaptable BSS software configuration evolves to foster growth throughout your organization. Seamlessly integrate operations across the entire enterprise and hasten your market entry. CompaxDigital caters to B2C, B2B, and wholesale clients with a cutting-edge, forward-thinking BSS solution. A centralized and user-friendly product information system not only enhances your customers' understanding of your offerings but also establishes a comprehensive reference point across all business divisions. You can make swift updates without the need for coding or extensive development, allowing for quick additions, modifications, or phase-outs of your products. Engage with your customers effectively without the burden of lengthy development cycles, ensuring a cohesive customer experience. With accessible information at their fingertips, users can better assist customers, leading to enhanced service quality, lower support expenses, and increased customer loyalty. Additionally, this efficiency creates a more responsive environment that can rapidly adapt to changing market demands.

CDG Elements is a cloud-based, open architecture OSS/BSS platform designed to enable service providers in broadband, data, utility, and interconnect services to build an ideal service ecosystem that fosters customer growth, enhances business intelligence, and implements AI/ML and automation technologies to boost operational efficiency and revenue. As a company that is owned and managed by operators, we are committed to transforming the telecommunications landscape by offering innovative, operator-centric open architecture OSS/BSS solutions that allow our clients to provide outstanding services to their users. Our platform supports a wide range of services, including voice, video, data, circuits, and interconnect options tailored for both retail and wholesale broadband providers and carriers. By leveraging our open architecture and operator-focused solutions, we create significant value for our clients, facilitating the development of an optimal service ecosystem aimed at expanding their customer base. Ultimately, our mission is to empower service providers to adapt and thrive in a rapidly evolving telecommunications environment.

The Blue Planet Intelligent Automation Portfolio represents a robust, open software suite designed to provide service providers with profound insights into their networks, thereby streamlining business processes that encompass both IT and Network functions and hastening the journey towards digital transformation. Legacy systems that rely on labor-intensive silos for IT and Network operations are becoming a thing of the past. With Blue Planet, organizations can achieve closed-loop automation through its innovative multi-domain, multi-layer orchestration, which is enhanced by inventory federation, analytics, and route optimization and assurance, thereby unlocking the true potential of their networks and enhancing business agility. This platform operates seamlessly across various vendor domains, including Ciena’s ecosystem managed by the Manage, Control and Plan (MCP) system, enabling the swift delivery of a diverse range of end-to-end services that excel in performance while significantly reducing operational costs. Furthermore, by adopting such advanced automation solutions, companies can position themselves at the forefront of technological advancement, ensuring they remain competitive in an ever-evolving market landscape.

TierOne offers a platform that empowers communication service providers to transform their business through service assurance. We are unique in our ability to understand network failures across multiple domains, and the impact they have on each customer in real time. We ensure that each impacted customer receives an automated workflow in real-time driven by the user. We've helped numerous organizations over the years, including some of the largest and most diverse B2B services providers in the world. Discover how TierOne has revolutionized the operations of real-world companies by exploring our case studies. Are you ready to experience the TierOne Difference? Contact us today, or visit Tieroneoss.com.

Nokia's innovative OSS portfolio, combined with its 5G Future X network framework and digital value platforms, empowers Communication Service Providers (CSPs) to exhibit digital-native characteristics and engage in more independent decision-making processes. This advanced OSS facilitates a transition from isolated operations to a dynamic, integrated lifecycle management approach featuring automated capabilities. It is meticulously crafted with a focus on automation, intelligence, and closed-loop service lifecycle management to ensure an outstanding OSS experience. The path to adopting this new OSS represents a significant transformation, merging standalone capabilities and enhancing the consolidation of operations with assurance, shifting from a focus on networks and services to a customer-centric and business-oriented model, ultimately achieving zero-touch automation. By unifying operations, the new OSS paves the way for the support of cutting-edge digital services, the development of new value chains, and the establishment of partner ecosystems, making it a cornerstone for future advancements in the industry.

Wavelo, part of Tucows, delivers a cloud-based OSS/BSS platform designed to revolutionize how communication service providers manage technology and operations. Its comprehensive suite covers provisioning, billing, subscription management, and mobile and internet access, providing the flexibility operators need in a fast-evolving market. Wavelo’s platform connects diverse business and operational systems, enabling seamless integration with legacy infrastructure to create unified workflows. This connectivity allows operators to adapt quickly to network innovations and digital transformation initiatives. By streamlining complex OSS/BSS processes, Wavelo improves operational efficiency and reduces time-to-market for new services. The platform supports scalable growth while enhancing the end-user experience with reliable and responsive service management. Wavelo’s cloud-native design ensures resilience, security, and scalability. Globally trusted by communication providers, it empowers organizations to simplify operations and accelerate innovation.

For over ten years, WinCable has been a reliable solution for numerous operators, but it has now transformed into a platform that operators describe as “fresh, clean, calming, and full of awesomeness.” With the same extensive features that GLDS is known for, BroadHub enhances usability, performance, and visual appeal. Unlike companies that specialize in a single area and expect broadband service providers to piece together their solutions, GLDS recognizes that this can lead to inefficiency and overly complex, integrator-reliant systems. Instead, GLDS provides a comprehensive suite of pre-integrated solutions designed to facilitate a seamless experience for both operators and customers. When paired with GLDS hosting services, BroadHub becomes the premier customer management system of its kind, accessible through a straightforward virtual, cloud-based interface. This innovative approach ensures that operators can focus on their core business while enjoying a streamlined and effective solution.

aBILLity is an exceptional tool designed to efficiently manage your service portfolio while ensuring accurate billing for your customers. This comprehensive communication billing platform has been meticulously developed and enhanced to meet all your billing needs. Exceed your business goals with features like real-time analytics, fraud detection, customizable customer portals, and smooth back-office integrations. It protects you from supplier overcharges and ensures that you do not miss out on potential revenue from your customers while also identifying and preventing fraudulent activities. With aBILLity, you can design attractive bundles and subscription plans for a wide range of ICT services that will delight your clientele. Additionally, aBILLity guarantees precise calculations for your bills, merging all fixed and variable charges into a single, convenient invoice for each customer, streamlining your billing process. This innovative solution not only simplifies management but also enhances customer satisfaction through its reliable and transparent billing practices.

Completely adaptable within a few hours to accommodate fresh and creative plans and offerings. Make alterations without needing assistance from vendors. Operate with marketing agility to launch new promotions, marketing strategies, or services in a matter of hours or days rather than taking months. Experience multi-faceted convergence encompassing payment, network, and service. Benefit from real-time billing and charging that adeptly manages prepaid, postpaid, and hybrid accounts. Access a comprehensive range of services including voice, video, and data across various network technologies such as wireline, wireless, and IP. Utilize a unified charging engine, product catalog, and customer management system. This versatile tool enhances efficiency and accelerates the rollout of new products. Enjoy a significant decrease in both operational and capital expenditures while effectively managing complex and distinct B2B, B2C, and B2B2C relationships. This approach leads to a noticeable and meaningful boost in subscriber satisfaction and retention, ultimately fostering long-term loyalty. The streamlined processes set the foundation for sustainable growth in a competitive market.