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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

In the current digital landscape, operators are challenged to deliver tailored offers in real time to individual consumers while also managing extensive relationships with enterprise clients. Achieving this demands heightened agility in processes, flexible pricing and bundling strategies, and accurate insights throughout various operations, including customer service, network management, revenue management, and content collaboration. CSG Encompass serves as a comprehensive solution for real-time rating, charging, and billing, streamlining costs and enhancing consistency within your organization. With this robust platform, businesses can quickly introduce new services and benefit from a scalable architecture that adapts to growing needs. Additionally, operators can implement any pricing model and accept diverse payment methods, all while maintaining an integrated customer view through pre-built customer management features. This holistic approach not only optimizes operational efficiency but also empowers businesses to respond dynamically to market changes.

Description

aBILLity is an exceptional tool designed to efficiently manage your service portfolio while ensuring accurate billing for your customers. This comprehensive communication billing platform has been meticulously developed and enhanced to meet all your billing needs. Exceed your business goals with features like real-time analytics, fraud detection, customizable customer portals, and smooth back-office integrations. It protects you from supplier overcharges and ensures that you do not miss out on potential revenue from your customers while also identifying and preventing fraudulent activities. With aBILLity, you can design attractive bundles and subscription plans for a wide range of ICT services that will delight your clientele. Additionally, aBILLity guarantees precise calculations for your bills, merging all fixed and variable charges into a single, convenient invoice for each customer, streamlining your billing process. This innovative solution not only simplifies management but also enhances customer satisfaction through its reliable and transparent billing practices.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Microsoft Azure
Microsoft Dynamics 365
Sage 100
Salesforce
Vertex
Xero

Integrations

Amazon Web Services (AWS)
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Microsoft Azure
Microsoft Dynamics 365
Sage 100
Salesforce
Vertex
Xero

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CSG International

Founded

1994

Country

United States

Website

www.csgi.com/products/encompass/

Vendor Details

Company Name

Union Street Technologies

Founded

1997

Country

United Kingdom

Website

www.unionstreet.co.uk/product/abillity/

Product Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Product Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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