Alternatives to Birdeye

A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.

Brandwatch is a leading Social Media Management and Consumer Intelligence solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Brandwatch offers one of the most unified social media management platforms around. You can discover, attract and engage with customers, and connect social data to what you already know, across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics.

Manage and build a strong online reputation that helps you stand out from the competition as an industry leader in your area. Broadly helps local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews on Google, Facebook and other popular review sites - all from one easy-to-use app. Consistently provide the 5-star experience your ideal customers expect with a responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, appointment reminders, mobile invoicing, flexible customer financing options and so much more. Our app is accessible from any device, anywhere, and integrates with the tools you already use. You'll enjoy personal onboarding and dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you.

Oktopost's social media management, social listening, and employee advocacy solutions enable B2B organizations to amplify their brand on social media and measure the real impact of this channel on the business. Oktopost allows marketers to better engage with customers and prospects, get actionable insights, and prove ROI.

Everything local businesses need to win. Text with customers, get more reviews, collect payments, send text marketing campaigns, and centralize your communications—all from one platform.

Are you looking for customers, guests, or patients? Get More Reviews is the right tool for you business...

ReviewInc is a leader in Business Reputation Management Services. ReviewInc's growing client base includes major international chains, brand-auto dealers, dental, medical and travel, leisure, property managers, retail stores, restaurants legal services, country club owners, and many more. ReviewInc is dedicated to educating business owners about the importance of customer reviews, and managing your online reputation.

Rannko is a simple and powerful Review & Reputation Software that focuses on customer experience. It allows you to take control of customer reviews, online presence, listings, and overall reputation wherever it matters most. Our Mission We understand the complex nature of online reviews and how they impact businesses. This allows us to help you build your business through a simple but effective set of reputation and review features. You will be able to reach new customers while building the reputation that you rightly deserve. Why do businesses need to have more reviews? Businesses with more reviews rank higher in search. Businesses with a high average rating of 4.5 stars or higher rank even higher. Google and other websites track your online reputation by monitoring your customer engagements. This includes your response rate, or whether you answered a question via google my business. Rannko can help you to boost your reputation!

The Marketing Operating System (MOS) from SeoSamba is a cloud-based marketing software that's ideal for both small businesses and multi-location enterprises. Your SeoSamba Marketing Opera System includes a number of high-performance tools that will help you build a strong, no-nonsense digital presence. You can access SEO tools, Google and Facebook review tools, email marketing tools and social marketing tools including a smartphone app, VoIP telephony, call tracking tools and text marketing and messaging tools. SeoSamba MOS seamlessly integrates to SeoToaster Ultimate CRM. It also features two companion mobile apps, a social media and lead & CRM app to help you manage your business while on the move. Solution providers can private-labeled SeoSamba MOS.

Semrush, a SaaS platform for online visibility management and marketing content, ensures that businesses get measurable results through online marketing. Our software helps businesses of all sizes to optimize their visibility on key channels and create engaging user-generated content. Our data helps users discover great growth opportunities. Workflow and tracking solutions allow them to run experiments continuously, and measure results more accurately. Discover the marketing strategies and tactics of your competitors. Analyze the traffic on any website. Unveil competitor promotion strategies. Get ideas to increase your market share. Discover keyword & backlink gap. Find out how to reach more customers for less money. Find the best keywords to use in every PPC campaign. Monitor the landing pages and ad copy of your competitors. Optimize your advertising spend (at the local level). Analyze Google Shopping campaigns.

Outgrow makes it easy to create personalized quizzes and calculators, assessments, recommendations and polls that help you better engage, qualify, and acquire leads. No developers or designers required! Outgrow offers a variety of design templates that are fully optimized for mobile, tablet, and desktop. These templates can be easily embedded into your advertising, websites and mobile apps, as well as social media, SMS, email communication, and advertising. You can also find over 300 pre-made content pieces or funnels that are optimized for conversion. You can modify the questions and make some tweaks to make your interactive content consistent with your brand.

No more searching for compliments. Automated customer testimonials. In 10 minutes, you can set it up. Every business should collect high-quality testimonials. It's been a tedious, slow process of back-and forth. Endorsal automates the entire process, saving you time and money. You can increase conversions, build customer loyalty, and strengthen your brand. You can choose the information you want to collect from customers and customize the form to reflect your brand. You can send automated review requests to customers via SMS and email. You can choose from one of our responsive templates or customize your own using the REST API. No coding knowledge is required to embed testimonials anywhere you want in just minutes. Customers can publish their comments on review platforms such as Google My Business, Facebook pages, and Yelp.

Experience.com, an enterprise experience management platform that is fully automated, can be used to manage social media. *Receive feedback at every moment of the customer journey. *Build the best CX and EX programs to drive behavior, analyze feedback data and win. *Deploy workflows or APIs to place experience data where it belongs in order to drive business results. Our Products Core platform - The Experience Management Platform +Campaigns (Surveys). +Reviews Management +Listings Management +Workforce Engage +Professional Profiles +Social Media Monitor Experience.com offers more information about our product offerings. *Pricing will be adjusted based on the company size and number of users. For more information, please contact our support and sales teams.

Introducing GMB Briefcase: Your Comprehensive Local Listing Management Software for Local SEO GMB Briefcase is your all-in-one solution for mastering Google My Business and excelling in local search. Our platform provides essential local SEO tools to optimize and manage your business listings with ease. GMB Posting: Schedule and post updates, offers, and events to engage your audience effectively. Review Management: Centralize review monitoring and responses to boost your online reputation. GMB Insights: Access detailed analytics to understand customer interactions and improve your strategy. GEO Rank Checker: Keep track of your local search rankings and refine your tactics to stay competitive. Q&A Management: Ensure accurate and timely responses to customer inquiries for up-to-date information. GMB Chatbot: Automate customer interactions, appointment scheduling, and information delivery round the clock. Reputation Management: Track brand mentions and manage feedback to maintain a positive image online. Elevate your local business listings with GMB Briefcase and achieve significant results. Discover new growth opportunities in local search today.

People are busy. Review requests get buried and ignored. You shoot your shot, but no-one's home. Sound familiar? See, asking for reviews doesn't have to be boring, transactional and impersonal. That's why we built Cloutly, to help you cut through the clutter, send personalised video review requests and manage all your feedback in one place. Your customers get hundreds of promotional emails and text messages every day. Why add to the noize, when you could stand out instead? With Cloutly, you can send personalised review campaigns (using text or video) to your customers that get opened, noticed and remembered. You'll be able to tailor your approach to customers by creating multi-step, multi-channel review campaigns, segmented by category, service or customer type. We'll help you get reviews virtually anywhere and keep track of what people are saying across 40+ review sites, so you can outrank your competitors in search results and become the first choice when people compare you online. Start free for 14 days at cloutly.com

Laika is a simple-to-use tool for small businesses that overlook customers. It seamlessly collects customer reviews from real customers. This will help you earn the coveted 5-star rating from Google Maps, Tripadvisor and other sites.

Grade.us is a cloud-based reputation management platform that can be used by SEOs, digital marketing agencies, and brands. Grade.us features include review monitoring, review generation, and marketing online reviews. Grade.us allows users to collect customer reviews via email drip campaigns and a variety of tools. Notify you of new reviews on Google, Facebook, and 100+ industry-specific review sites. Our WordPress plugin and floating carousel widget allow you to share your best reviews on the site. Post your amazing reviews automatically to social media. Grade.us offers a complete set of tools for resellers that allow agencies to white-label the service, generate leads and grow their reputation service offering.

The first ever all-in-one marketing platform. It will give you the support, tools, and resources that you need to make your business a success. OODA Pro is the only all-in-one platform that can give you the support, tools, and resources you need in order to grow your business. You no longer need to log into multiple platforms and pay a premium to keep track of multiple logins. OODA Pro allows you to have all your tools under one roof. Allow your business to use the power of texting. You can now increase the speed of conversation on one platform. Available on Desktop as well as through our mobile app A website is important, but creating a funnel page that is directly related to your offer (product/service) will increase conversion and boost your bottom line. Our funnel builder makes it easy to accept payments and schedule appointments.

You will rank higher in Google Search, get more traffic, and be regarded as the best-rated provider in your local area. Get recommended to your top customers' entire network. It's like word of mouth but 1000x more powerful. 90% of consumers believe that reviews and referrals are more important to them than any information provided by salespeople. We detect if your customer hasn’t left a review, and send smart reminders. NiceAI(c), review reminders win twice as many reviews over other solutions. NiceJob's smart channel will distribute your reviews to the sites that are most likely to see them, such as Google or Facebook. We will share your most memorable stories on social media so that you can spend your evenings with family and friends, not Facebook.

In today’s fast-paced digital world, small businesses often face significant challenges in gaining visibility on Google and other local search platforms. This limited visibility can prevent these businesses from connecting with potential customers precisely when they're needed most. At Local Siren, we specialize in enhancing your business's online presence to not only make you visible but also ensure you stand out in local search results. Our expertise allows you to concentrate on your core activities—serving your customers and expanding your business—while we handle the intricacies of local SEO. Let us help you engage with your community and ensure your services are prominently displayed where it matters most. Partner with Local Siren and make your mark in the local marketplace.

To track performance, automate tasks, and generate insights, bring together your channels and teams. Jepto brings together marketing data from multiple sources into one place. You can track KPIs and monitor anomalies, manage budgets, and uncover insights. You can log into many tools to track your marketing performance. With accurate predictions of your KPIs, you can see into the future. You can hit your KPI targets every single time by applying the most recent Machine Learning algorithm to your data. Many Key Performance Indicators (KPI) are calculated at the end a given period. Jepto makes it easy to track and forecast your KPIs. Do not reach the end of the Month and find that you have missed your target. Predictions are not enough.

"Using Merchynt is like having an expert local SEO person on your team, but for a fraction of a fraction of the cost!" Merchynt helps thousands of small local businesses get found and chosen by more local customers online by optimizing their business profiles across major search platforms, including Google, Facebook, Siri, Yelp, TripAdvisor, Waze, Apple Maps, and 40 others. The Merchynt platform is best for small businesses that find advertising to be too expensive or ineffective. This is not regular website SEO! It's proven to work faster and costs much less. Merchynt is used by thousands of small businesses and is rated Excellent on Trustpilot. Get started with their free trial today! Plans start at just $55 per month and within 1 business day of signing up a local marketing expert from Merchynt will work with you to optimize your local presence. 87% of people pick a local business based on their reviews! That's why Merchynt also gives you the tools you need to get more 5-star customer reviews on Google & Yelp, so your business profile will rank higher, and convert more visitors to customers. Email or text your customers the Merchynt Review Request Tool and watch the positive reviews come flying in and your sales soar.

Companies of all sizes—from single location shops to Fortune 500 international brands—use LocalClarity's platform to enhance local search discovery, improve brand reputations, and engage customers. Core Offering: * Review Management * Local Listings * Local Social * Search Insights * Report Distribution * Competitor Tracking Distinctive Capabilities: * Image Management * Bulk listing via Spreadsheet * Review Sentiment & Emotion * Automation Engine * Generative AI Responses * App & Software Reviews * Language Workflows * Auto Response

SMSbump is an all-in-one platform that's powerful and simple to use. SMSbump will deliver highly targeted SMS campaigns and smart SMS automations. You can also track every text message. Additional features: SMS segmentation and custom flows, A/B Testing, ROI text automations. SMS automations. Link shortener. Campaign scheduling. Opt out lists. Integrates with major names such as Shopify, Mailchimp and WooCommerce.

It's easy and fast to build your social proof for your store Import reviews from Aliexpress and Etsy. Improved SEO Get more traffic by improving your Google ranking in search engine results Trust your site Your store will be more transparent if you show your product reviews Conversions to sales will increase Before making a purchase, customers rely on each others reviews Product reviews widget, Question & Answers widget. Import reviews from multiple sources to your product.

ReviewGain is an online reputation platform that's specifically designed for small and medium businesses. Smart review management allows businesses to get the highest rating in their local area and converts their website into a lead-generating machine.

SendUsReviews provides customer satisfaction management platforms. We help small and medium appointment-based businesses improve their customer satisfaction and Google review profile through post appointment SMS surveys.

ReviewsOnMyWebsite allows businesses to monitor, request, and display online reviews to increase social proof, trust, and gain more customers. Our software helps automate the review generation process for your business and provides your website with a constant stream of new reviews, which keeps customers on your site for longer, leading to more conversions and higher revenue.

ReviewIgnite, an online reputation management company, helps businesses leverage online reviews in order to improve their brand image, attract more customers, and grow sales. Our all-in-one platform is a secure portal that allows clients to monitor online reviews and generate new reviews. They can also respond to reviews and manage all their social media accounts. Businesses can monitor customer reviews on major review sites and social media, such as Google, Yelp, and Facebook, from any computer or mobile device at any time. ReviewIgnite is a time-saving tool that allows your staff to get alerts about new reviews, respond quickly to them, and analyze their feedback. The results? The results? Don't worry, help is just a phone call or click away! ReviewIgnite's services include friendly, knowledgeable support that will ensure you get the most from it.

You don't need to make it difficult or hire more staff to get reviews. Our online reputation management system makes it easy to quickly get them. Log in to your dashboard from any device. Simply enter the name, email, and/or mobile number of your customer to begin the process. Your customer will receive an email, text message, or both, asking them if they would recommend your business. Positive responses are immediately prompted to leave a review. Our system prompts customers to leave a review if they indicate that they would recommend you. This eliminates the need to search for you online to find the right place to leave a review. Our platform allows customers to view your review sites and leave feedback in a matter of seconds.

Rize is a service that does everything for you to get positive reviews and attract more customers. Rize provides custom review response writing services to help businesses save time and effort. This tool allows you to quickly solicit feedback from customers via email, text message or in-store kiosk. You can even print "review us" cards! The tool integrates seamlessly with Every review site and focuses on sites that are most important to your business and your industry. Online reviews are critical for your business' online reputation, regardless of whether you receive positive or adverse brand feedback. Rize Review's review service allows you to show search engines and your target audience that you are committed to customer satisfaction. It is done by real humans with years of experience in online reputation management. Customers will trust you if it is easy. Are you ready to be a leader in your industry? Register now for a risk-free trial to manage your online reputation.

Reeview leverages the power of behavioral psychology to help business owners get more reviews online from customers on a scale not seen before. Businesses can easily create a steady stream of positive reviews through the power of email, sms and automation. This will help them build a stronger reputation and increase their ranking, which will lead to more sales.

Rannkly, an AI-driven software, can manage and improve the online reputation and social media platforms for a business from a single dashboard. It allows you to monitor, respond, and generate ratings and reviews for your business in order to build your brand. It automates the response process using time-saving technology. You can also schedule and publish social posts to all platforms with one click. All these features are combined with the all-in-one QR Code which allows both customer and organization to interact with each other using better technological tools. Customer can easily check out the services of the organization. Organization can also collect and organize customer data effectively. Customers can view the menus, offers, and coupons of the company. Organizations can manage their customer database with a single scan of WhatsApp. Accept payments via QR code and connect to your organization to increase public engagement

All your business software can be managed from one platform. Single sign-on allows for increased team productivity and tool centralization allows for better automation. Why is it so important to have all your tools in one, central platform? It's so much easier to manage your day when all your tools are in one place. Qebot Partners with top software companies around the world to integrate their technology into a central platform. We then take it one step further. Centralizing your digital tools can help you save time and money, while also allowing you to manage and grow your business. Qebot is built with the best-rated and most scalable products available. Qebot's tools are used by everyone, from large marketing agencies, franchise corporations, media conglomerates, local businesses, and sole proprietorships. There are applications for every type of business.

RepuGen is an all in one reputation and review management software for doctors, hospitals, medical practices, bigger healthcare organizations and dental practices. A bad reputation can cost you thousands in revenue. 75% of patients won't visit a healthcare provider with a rating below 4 stars. RepuGen conducts a survey to get to know patients' feelings immediately after they have visited, and then directs them towards review sites to share their experiences. You'll be able to better understand your patients, improve service recovery, and build your online reputation all at once. As more people use the internet to find healthcare, their online reputation is increasingly important in determining whether patients call or visit a dental or medical practice. Unhappy patients are the loudest in healthcare. Dissatisfied patients can portray your healthcare practice in a negative light.

Avarup is an integrated review management tool which brings together feedback from different platforms. It allows for timely responses, sentiment analyses, testimonial widgets and social media amplification. Avarup centralizes customer reviews from multiple platforms. It provides a dashboard that allows you to track and respond directly to feedback from Google, Facebook, Yelp or any other review platform. This unified approach eliminates managing multiple platforms. Avarup facilitates seamless communication between businesses and customers by allowing them to respond directly to reviews from their dashboard. Avarup helps businesses understand the sentiments behind reviews. Its robust review data analyst identifies patterns and trends from customer feedback. Businesses can then take action based on these insights. Get started at avarup.com today!

Alida provides both broad feedback and deep insights from customers so that you can make decisions together, not for them. Alida is the only global CXM platform and insights platform that allows brands to gather and act on both broad feedback and deep insights. Delivering world-class customer service with actionable customer intelligence. Alida is an unfair advantage over some of the most successful brands in the world. By listening to and acting on the thoughts and feelings of your customers and employees, we help you make high-stakes decisions. It's the best way reduce customer churn, create meaningful experience, and discover new market opportunities.

Canvs AI is an insight platform that transforms open-ended texts from surveys, social media and transcripts into conversational intelligence. It can also be used to analyze product reviews and other information such as product reviews and product reviews. Canvs is used worldwide by some of the most respected brands, research agencies, media and entertainment companies to speed up time-to-insights and deepen understanding of audience. It also reduces the cost of analysis. Automate the analysis and interpretation of open-ended text to quickly uncover consumer insights with deep emotional context and high analytical confidence. Canvs' intuitive and easy-to-use insights portal allows you to quickly explore, filter and compare your findings. You can also generate stunning data visualizations. Automate the coding of attribute, recall, and awareness questions. Quickly identify and categorize sentiments and emotions associated with respondents and responses.

AskNicely is an innovative customer feedback platform that uses the Net Promoter Score (NPS) to measure and improve customer experience. AskNicely allows brands and businesses to collect feedback through one-touch surveys. The team can share real-time insights with them, as well as empower them to take immediate action based upon customer feedback. AskNicely integrates with many of the most popular tools that businesses use every day.

Your customers, followers, and fans already care about your brand. Incentivized marketing tasks can increase social buzz and revenue and allow you to track ROI in real time. Your CSM will guide you through tested activation campaigns to get your followers, customers, and fans to sign up as brand ambassadors. Activate your existing customers & fans, custom branded sign-up page, review & approve ambassador applications, unlimited ambassadors. All your ambassador relationships, results and activities can be managed from one place. Our innovative'mission maker" allows you to assign incentivized marketing tasks for your ambassadors. You can easily create and automate social buzz, engagement, and revenue through your ambassador network using advanced gamification. With advanced segmentation and filtering, send tailored tasks to ambassadors. You can increase engagement by using social trend templates.

Reputation management consolidates all factors that affect your business's online reputation in one place. This allows you to take control of your online reputation. Blue Zone's reputation building tool gives you the ability to gather customer experiences, improve your scores, and shine before potential customers. Most people have heard of the "Blue Zones", which are regions where people live longer than the average. Although the geographical locations are fascinating and fascinating, the philosophy behind them is what matters most. Researchers discovered what makes these regions unique. They all have specific lifestyles, which proves that only 20% of the time a person will live is genetic. The rest is lifestyle and environmental factors. This truth has been applied to our lives and our business with great success. We feel it's time to share our method with the business world. It's at the heart of everything we do.

Yext (NYSE: YEXT) offers a software platform that helps organizations deliver relevant, actionable answers everywhere their customers, employees, and partners look for information. Learn more at yext.com.

Our mission is to make it easier for local businesses to thrive in a digital age. Womply was founded in 2011 and provides apps, APIs, financial tools, and marketing to help local commerce flourish for more than 500,000 American businesses. Womply Commerce graph is the proprietary data asset that gives the most comprehensive view of local commerce.

VocalReferences, which was created by Local Hits Media LLC, solves a very common problem for all business owners: how can I get the most out of the positive feedback from my customers? We have customers across the globe and are constantly developing and releasing new tools.

TrustAnalytica offers the best online interaction solution for helping businesses grow and be found online. TrustAnalytica offers a comprehensive business toolkit that can be used to help businesses deliver exceptional customer experiences and retain customers with modern technologies. TrustAnalytica is used by every company, large and small, for internet marketing and reservations, connecting with prospects and customers, and conducting research surveys. TrustAnalytica helps you build your online reputation through automatically generating reviews. TrustAnalytica's reputation-management system sends consumers a text message and a link. It takes only seconds for them to submit reviews. Do not wait for more reviews, instead get out there and obtain them.

Moz Local makes it easy to manage your local business listings, reputation on Google, Facebook, and other sites. This helps consumers find your business and make them choose it. You can manage your listings automatically, delete duplicates, distribute location data, and manage your reputation. You can also respond to reviews and post updates. Maximize your online presence, increase your visibility in local searches, and do so with minimal effort.

Vendasta is a platform that can be rebranded to allow companies to sell digital solutions for SMBs. Publishers, broadcasters, financial institutions and telcos can use Vendasta to streamline their sales process, increase their client base, and generate recurring monthly revenue. The platform provides access to a multitude of digital marketing and business productivity tools, including marketing automation, robust CRM and a client-facing portal. All this is done under one login. You can create a custom experience for your business using the Vendasta Platform.

Since 2009, we have analysed over 1.9 million locations, billions of customer reviews, mentions on social media, and sentiment. Chatmeter's all in one software for managing your business reputation and local SEO can help you control the conversation surrounding your multi-location agency or brand. Chatmeter provides a single dashboard that allows you to manage reviews, listing management, and many other online reputation management features for agencies and chains. Chatmeter's dedicated customer service team, with a world-class NPS score (76), will provide unparalleled support. Chatmeter's simple onboarding process, monthly check ins, and quarterly reviews of your business are the key to customer success. We help you reach the right customers no matter where your business is listed. Chatmeter's listing management software protects your business listings so that you can rest assured knowing that we are there for you.

dbaPlatform was designed for large-scale digital marketing agencies that manage large brands. It is a powerful suite for optimizing Google My Business listings. Automate publishing thousands of photos and posts with just one click. All metrics (Google My Business insights and phone calls, as well as Google Maps ranking) can be tracked visually from one dashboard. Clients can see the value of local SEO. dbaPlatform, a powerful marketing automation platform, is used by brands, franchises, agencies to coordinate and scale content distribution via their local merchant channels. dbaPlatform is a Google Partner and has access to Google My Business APIs. It also has a proprietary algorithm that complies the tenets Local Authority™, which is an independent measurement of local keyword rank. Local Authority predicts whether a local merchant will be displayed in a high-buying intent search.

What is Digimind? Digimind is a simple but powerful social listening and market insight platform that companies use to transform data into actionable insights to support strategic decision-making. Digimind provides marketers and analysts with brand recognition, competitive intelligence, consumer insight, trend tracking, influencer identification, campaign analysis, and trend tracking.