Best Operations Management Software for Zendesk

Device42 is a robust and comprehensive data center and network management software designed by IT engineers to help them discover, document and manage Data Centers and overall IT. Device42 provides actionable insight into enterprise infrastructures. It clearly identifies hardware, software, services, and network interdependencies. It also features powerful visualizations and an easy-to-use user interface, webhooks and APIs. Device42 can help you plan for network changes and reduce MTTR in case of an unexpected outage. It provides everything you need for maintenance, audits and warranty, license certificate, warranty and lifecycle management, passwords/secrets and inventory, asset tracking and budgeting, building rooms and rack layouts... Device42 can integrate with your favorite IT management tools. This includes integration with SIEM, CM and ITSM; data mapping; and many more! As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.

HubSpot is an AI-powered customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers. HubSpot CRM is more than just a tool. It's the lifeblood of your business. Our CRM is the ultimate solution to empower your team to create deeper customer relationships. It transforms how you interact with your clients. It offers a seamless integrated platform for sales and marketing, as well as customer service. HubSpot CRM gives you unparalleled insight into your customer interactions. It's all organized in a simple, intuitive dashboard that will increase the efficiency of your team. Our platform is designed to grow with your business, providing scalable solutions to adapt to changing business needs. HubSpot CRM also offers a robust, free version that is packed with essential features. This makes it the ideal choice for ambitious businesses. HubSpot CRM is the future of customer management. Every interaction with customers is an opportunity to grow. Get a demo to learn about our premium software, or get started with our full suite of free tool.

HSI Donesafe redefines EHS management with a no-code, cloud-based platform that transforms complex processes into streamlined, user-friendly workflows. Trusted across industries, Donesafe consolidates tracking, management, and reporting into one accessible platform, making compliance simpler and safety more effective. Donesafe’s adaptable design allows teams to customize workflows, forms, and dashboards to meet evolving compliance needs. With tools for incident reporting, audits, training, and risk assessment, staying ahead of regulatory changes has never been easier. Key Features: - Customizable workflows to align with regulations - Real-time insights for live safety tracking - Scalable design that grows with your team - Streamlined compliance tools for smooth audits and reporting Empower your EHS team to achieve safety excellence with HSI Donesafe.

Take productivity to new heights with Hubstaff! Hubstaff offers time-tracking apps for your desktop, web browser, or mobile device. Once you start tracking time to a task, Hubstaff will quietly run in the background as you work, consuming virtually no resources. You can easily switch between tasks or stop tracking with just a few clicks. Tracking your team's efficiency can be a challenge, but we've equipped Hubstaff with several great features to help you determine how they perform. Hubstaff works best when you have clear expectations for your team. It helps you determine each team member's average productivity levels to identify improvements or declines in their performance over time. In other words, the more you use Hubstaff, the better the results you'll get. Available for Mac, Windows, Linux, iOS & Android.

Shift is your power browser. The only browser to merge all your applications into one beautiful window. Connect all of your email accounts and manage all your apps from one powerful window. Streamline everything you do online when you install Shift and access thousands of apps without leaving your browser. Tired of juggling apps, hundreds of tabs, and multiple accounts? Most browsers make that feel messy, Shift makes it simple.

Pipefy is the AI-enhanced business process management platform that conserves IT resources and empowers business teams to build and deploy up to 85% of their own workflows, including HR, IT, Finance, Marketing, Sales, and more. Easily build, track, automate, and manage any custom workflow, no matter how complex, with no technical knowledge required. Pipefy’s no-code BPM software delivers an integrated end-to-end operation that improves team productivity, control, and visibility from input to delivery. Speed up deployment, lower implementation costs, and minimize process complexity and expensive stack sprawl with a built-in security suite, connections to 300+ apps and systems out of the box, and HTTP/HTTPS to integrate Pipefy with everything else.

Trusted by over 25 million users worldwide, Jotform is an all-in-one platform that simplifies data collection, workflow automation, and online sales, all without coding. With Jotform’s drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, contact information, payments, appointments, and e-signatures with ease. Choose from over 10,000 templates for everything from feedback surveys to registration forms, or build your own from scratch. Jotform's advanced features, such as conditional logic, autoresponders, and over 200 integrations, further streamline processes. In addition, Jotform's AI-powered Agents offer real-time customer support by guiding users through the form submission process, answering questions, and ensuring a smooth experience, all while reducing the need for manual intervention. With Jotform’s Store Builder, you can also set up an online store, sell products, services, and subscriptions, collect donations, and receive payments through 30+ supported payment gateways. Finally, Jotform’s tools like Approvals, PDF Editor, and Report Builder help businesses transform collected data into actionable insights and automate workflows for even greater efficiency.

Explore the transformative power of viewneo, a comprehensive digital signage solution tailored for businesses of all sizes, from bustling local shops to expansive global enterprises. Our advanced system integrates flawlessly with essential tools such as RFID readers and the pioneering viewneo Butler smart device gateway, redefining the effectiveness of visual communications. Enhance your digital displays with our extensive library of over 20 customizable plugins that include functionalities like real-time weather forecasts, interactive video walls, and seamless social media content integration from popular platforms like Instagram and Facebook. Viewneo’s intuitive Content Management System (CMS) streamlines the scheduling and distribution of content across various locations, ensuring efficient campaign management and maximized audience engagement. Leverage viewneo’s scalable solutions to elevate your advertising strategies and enhance customer communications. With viewneo, you can effortlessly transform your visual engagement strategy, making use of detailed analytics to track viewer interactions and adapt your content for the highest impact. Embrace the future of digital signage with viewneo, widely trusted for delivering sophist

Over 1,000 organizations worldwide depend on Resolver’s security, risk and compliance software. From healthcare and hospitals to academic institutions, and critical infrastructure organizations including airports, utilities, manufacturers, hospitality, technology, financial services and retail. For security and risk leaders who are looking for a new way to manage incidents and risks, Resolver will help you move from incidents to insights.

Act! Advantage, a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform, is the culmination of nearly four decades of feedback. Every feature is designed to reflect how today’s SMBs run their businesses and helps them stay organized, attract new customers, and turn relationships into results. Act! Advantage includes the largest injection of new functionality in Act’s history, broadening its footprint across your entire front office, and reducing your need for costly, third-party tools. Additionally, you can select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you.

Your operations can be transformed by delivering workflows and real-time visibility so that your teams can keep up with the pace of change. To drive deeper insight and automation across complex systems and processes, extend and connect data, processes and workflows. Rapidly adapt your operations to meet new opportunities and to address potential risks. You can tailor workflows to meet the changing needs of your employees. In days, not weeks, create new workflows that respond to new challenges and support new ways to work. Connect, govern, and continuously improve an ecosystem of digital solutions that you can use to secure your most important data and processes. Transform how your data is used, and empower your employees to provide real-time insights using one unified platform. Unlock the potential of your team. Quickbase is now available.

Gain full visibility and control over your IT assets, licenses, usage and spend with Setyl — the complete IT management platform. Setyl is a cloud-based IT asset and license management platform (ITAM), which connects to your existing tech stack with 100s of out-of-the-box integrations. Use Setyl to manage all your hardware assets, software applications, SaaS subscriptions, licenses, vendors, admins, users and spend in one place — helping you to: 1. Streamline and scale your IT operations, including employee onboarding and offboarding. 2. Identify and eliminate wasted IT spend. 3. Safeguard against compliance and audit risks, including ISO 27001, SOC 2, and more. With its intuitive interface and low learning curve, the Setyl platform offers a user-friendly experience and facilitates collaboration across your organization. Features include: • Asset and license register • Asset lifecycle management • SaaS subscription, software application and license management • Employee onboarding and offboarding workflows • ISO 27001 and SOC 2 compliance • Shadow IT detection • Vendor audits and due diligence • IT spend management and reporting • Fully guided support

EventLog Analyzer from Manage Engine is the industry's most affordable security information and event management software (SIEM). This cloud-based, secure solution provides all essential SIEM capabilities, including log analysis, log consolidation, user activity monitoring and file integrity monitoring. It also supports event correlation, log log forensics and log retention. Real-time alerting is possible with this powerful and secure solution. Manage Engine's EventLog Analyzer allows users to prevent data breaches, detect the root cause of security issues, and mitigate sophisticated cyber-attacks.

Hector is a SaaS tool for asset tracking and monitoring of your equipment and software. The application allows, among other things, the management of equipment loans, software licenses, asset depreciation, and barcode inventory management. Hector offers unlimited users and multiple nifty functions to help you manage all your physical assets and software, manage your inventory, and track every piece of equipment wherever they are. Perfect for IT inventory, audiovisual equipment, tools & machinery, medical equipment, or any other asset you need to track.

monday.com Work OS is a no-code work management platform that helps teams manage projects and workflows more efficiently. This software provides fully customizable solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and many more. With monday.com you can easily plan, manage, and track every project in one place, with the help of time-saving and easy-to-use features such as automations, time tracking, document sharing, real-time collaboration, and more. Multiple visual board views such as Gantt, Kanban, and Cards help you prioritize, structure, and navigate tasks and projects the way that suits you and your team’s needs, while dashboards give a high-level overview of your progress and help you make data-driven decisions. In addition, integrations with apps such as Outlook, Microsoft Teams, Gmail, and Excel, allow you to easily continue working with your favorite tools directly within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries.

Jira is a project management tool that allows you to plan and track the work of your entire team. Atlassian's Jira is the #1 tool for software development teams to plan and build great products. Jira is trusted by thousands of teams. It offers a range of tools to help plan, track, and release world-class software. It also allows you to capture and organize issues, assign work, and follow team activity. It integrates with leading developer software for end-toend traceability. Jira can help you break down big ideas into manageable steps, whether they are small projects or large cross-functional programs. Organize your work, create milestones and dependencies, and more. Linking work to goals allows everyone to see how their work contributes towards company objectives, and to stay aligned with what's important. Your next step, suggested by AI. Atlassian Intelligence automatically suggests tasks to help you get your big ideas done.

Hexnode, the enterprise software arm of Mitsogo Inc., is a robust Unified Endpoint Management (UEM) solution designed for cross-platform support. With compatibility across a wide range of operating systems including iOS, iPadOS, Android, Windows, macOS, tvOS, Linux, ChromeOS, visionOS, Apple TV, Android TV, and fireOS, Hexnode simplifies device deployment through a variety of built-in enrollment options. From initial onboarding to final offboarding, Hexnode empowers IT teams to oversee the entire device lifecycle from a single, centralized console. Equipped with features like automated enrollment, geofencing, remote monitoring and management, patch management, and a clean, user-friendly interface, Hexnode is the ideal solution for efficient device management. Designed for today’s dynamic, mobile-first workforce, Hexnode also offers powerful tools such as a unified dashboard for enhanced visibility and control, web filtering for added security, real-time location tracking, and much more.

Companies can use Blitzz Remote Support, to do more, increase profits, improve customer satisfaction, and avoid frustrating users with complicated software. There is a need for change in the customer support industry. Remote video support platforms can help you stand out from the crowd. Blitzz has helped businesses save time and money, while increasing customer satisfaction. To believe it, you have to see it. Remote Support, solves problems in a wide variety of industries. See how Blitzz can help companies achieve more. Remote support tools have been a problem in the past. They failed to provide the necessary tools and experience for a successful support team.

Evoltsoft’s EV Charging Management Platform (EVMP) is a cutting edge solution designed to streamline the operation of electric vehicles charging stations. Our platform is designed to provide a seamless experience, both for operators and users. It focuses on user-friendly features and functionality. Key features include real time monitoring of charging stations occupancy, intuitive mobile applications for users, IoT parking sensors, license plates recognition, online booking and reservation tools, cashless payments methods, and customizable charging infrastructures for electric vehicles (EVs). The platform offers more than just basic functionality. It also provides scalability and growth options for businesses that have electric vehicle fleets. Advanced features include usage reporting and tracking, billing and payments integration, integration with Fleet Management Software, remote monitoring and control, and integration with Energy Management Systems.

Rayven is a complete SaaS platform with no-, low-, and full-code capabilities, enabling rapid creation of AI tools, applications, and automations - without disrupting your current tech stack. - Start for free using AI prompts, visual builders, templates, or your own code to: - Quickly develop apps and automations from scratch or using ready-made templates - Integrate with existing systems, unify real-time data, and deploy AI across operations - Improve processes without removing or risking legacy technology - Align IT, ops, and product teams on a shared platform for faster delivery Rayven is built for technical and non-technical users alike, offering a single, cost-effective solution to go from idea to live deployment - fast.

With more than 50,000 customer installations across the five continents, Pandora FMS is a truly all-in-one monitoring solution, covering all traditional silos for specific monitoring: servers, networks, applications, logs, synthetic/transactional, remote control, inventory, etc. Pandora FMS allows you to quickly find and solve problems. It scales them so that they can be derived either from on-premise, multi-cloud, or both. You now have the ability to use your entire IT stack and analytics to solve any problem, even those that are difficult to find. You can control and manage any technology and application with more than 500 plugins, including SAP, Oracle, Lotus or Citrix, Jboss, VMware, AWS and SQL Server.

The Deepest Digital Adoption Platform Chameleon is a sophisticated no-code platform for product success, empowering SaaS teams to build self-service user onboarding, feature adoption, and feedback collection. PMs, PMMs, and CSMs can build, manage and improve product experiences for your web application without writing code. Increase activation with product tours, boost adoption with tooltips, get user feedback with surveys, and offer guidance with checklists. Simple to get started, but with deep configuration available • Use your own fonts • We automatically pull styles from your product • Adjust anything with custom CSS • Fine tune any element with your own custom CSS • Configure templates • Save templates to make it easy to build on-brand

VipeCloud is a complete sales and marketing customer relationship management solution (CRM). It's designed to help small and midsize businesses streamline their marketing operations and track their sales. The key features include lead generation and prioritization, multi-channel communication, engagement analysis, and an autoresponder. VipeCloud provides the support you need in order to get more customers. Your team and you will quickly accelerate your growth with VipeCloud's email marketing, sales automation, and CRM. With workflow automation and lead scoring, empower your sales team to prioritize the most important leads. A simple marketing-to sales handoff can help you grow your sales. You can rest assured that our US-based support team is the best in the industry and will be there for you every step of your journey.

Experience the ultimate automation platform with Wrk, offering unparalleled ease and comprehensive capabilities. Gain access to a wide range of drag-and-drop API connectors, AI bots, RPA & OCR bots, and even human-based tasks, all consolidated within a single automation platform. Effortlessly connect Wrk Actions through the user-friendly Wrkflow Designer, empowering you to construct a fully customized end-to-end automation solution that precisely aligns with your unique processes. Start automating today with Wrk, for FREE!

ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities that deliver measurable ROI. Deployment is quick and easy — start collecting data in minutes.