Best Operations Management Software for Zendesk - Page 5

Remote teams can use the cloud phone system. JustCall provides a phone system that works from any device, anytime, anywhere for sales and support teams. It takes only seconds to obtain phone numbers in 70 different countries and make or receive calls. In minutes, you can set up your own cloud phone system. JustCall is the fastest and easiest way to manage your phone service. Learn how JustCall is used by companies to handle phone calls. Increase sales and conversions by enhancing agents' capabilities. Get rid of the hassles associated with manual dialing and data logging. You can increase sales call volume and productivity by up to 300% You can deliver a seamless customer experience with IVR and Smart Call Routing, as well as Live Call Monitoring. With SMS Bots and a variety of features, you can offer your clients responsive, 24-hour support. Automated integrations can be used across many business tools and applications. CRM, Helpdesk, and other software automation tools can be used to create smooth workflows for support and sales teams.

You can manage your inventory and monitor your supply levels in real time. You can receive optional notifications when inventory levels drop. Enter your orders faster using barcodes. Click to create a new purchase, select the customer and then scan your items. SalesBinder will take care of the rest. Are you tired of looking through your inventory? To pull up the item's details, simply scan a barcode. Display an auto-generated barcode option on all documents (invoices and estimates, purchase orders, etc.). Simply scan the barcode and you can quickly open an order in SalesBinder. It's much easier than you might think. You will only need a basic barcode scanner, which you can buy online at very reasonable prices. It's easy to plug in a scanner if you already own one.

Aisera is leading the charge in innovation by launching a groundbreaking solution that transforms the dynamics between businesses and their customers. Utilizing state-of-the-art AI technology, Aisera delivers a proactive, tailored, and foresighted experience that streamlines operations and support in diverse fields such as HR, IT, sales, and customer service. By offering user-friendly self-service resolutions reminiscent of consumer-grade solutions, Aisera not only empowers its users but also enhances their success. By harnessing the potential of digital transformation, Aisera expedites the transition towards a more efficient future. Through the incorporation of user and service behavioral intelligence, Aisera facilitates the complete automation of tasks, actions, and essential business processes. By seamlessly connecting with top-tier platforms like Salesforce, Zendesk, ServiceNow, Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta, Aisera delivers significant business value while setting new standards in operational excellence. This innovative approach not only simplifies workflows but also enhances overall productivity across various sectors.

AutomationEdge is an Intelligent Robotic Process Automation product that comes bundled with key technologies for automation of front, middle, and back office operations. AutomationEdge offers chatbots, intelligent automation bots, AI, and machine learning capabilities that help clients cut costs, improve response times, grow their business, and achieve compliance. AutomationEdge offers ready-made Bots and a development environment for new Bots. Each organization has different business functions. Some of these repetitive tasks can be time-consuming and error-prone if they are not performed by humans. AutomationEdge – Robotic Process Automation automates repetitive data processes such as processing transactions, collating information, triggering responses and integrating disparate data systems.

EZO (formerly EZOfficeInventory) is a leading cloud-based asset intelligence platform that empowers organizations to take full control of their equipment, tools, and IT assets. Founded in 2011, EZO serves mid-market to enterprise companies across industries including construction, healthcare, education, manufacturing, government, non-profits, and more. EZO centralizes all asset data into a single, easy-to-use system, eliminating silos and providing a trusted source of truth. With barcode/QR/RFID scanning, mobile check-in/check-out, preventive maintenance scheduling, and real-time dashboards, teams gain the visibility needed to reduce downtime, cut unnecessary costs, and extend asset health. Unlike legacy ERPs or single-vertical trackers, EZO combines enterprise-grade depth with everyday usability, making it simple enough for frontline teams and powerful enough for complex asset portfolios. Robust role-based access controls, multi-location support, and audit-ready reporting ensure stronger accountability and compliance across the asset lifecycle. EZO also integrates seamlessly with popular tools like Zendesk, Jira, QuickBooks, Xero, Okta, and Azure AD, ensuring asset intelligence connects directly with IT, finance, and operational workflows. Praised by users for its intuitive interface, mobile adoption, customizable workflows, and responsive support, EZO is built to scale with growing organizations. Whether managing construction fleets, medical devices, IT hardware, AV gear, or facilities, EZO enables smarter operations, faster decisions, and measurable ROI. With EZO, businesses can move beyond simple tracking toward future-ready asset intelligence—transforming asset management into a driver of operational success.

AlertOps is an industry-leading Incident Response Automation and Alert Management Platform. A SaaS-based software solution, collaboration and automation hub that enables an organization to dramatically improve the issue notification, escalation, and time to resolution process. As incidents occur that impact business-critical processes and revenue streams, the platform alerts the right people at the right time and with the right data to enable rapid incident resolution. As organizations evaluate solutions to improve and transform critical incident response -- to support ever-increasing customer and business requirements -- the AlertOps platform is uniquely suited with category-leading features to enable better and seamless customer experiences while helping drive improved operational efficiency and boosting business results. Discover why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

Teramind provides a user-centric security approach to monitoring your employees’ digital behavior. Our software streamlines employee data collection in order to identify suspicious activity, improve employee productivity, detect possible threats, monitor employee efficiency, and ensure industry compliance. We help reduce security incidents using highly customizable Smart Rules that can alert, block or lockout users when rule violations are detected, to keep your business running securely and efficiently. Our live and recorded screen monitoring lets you see user actions as they’re happening or after they’ve occurred with video-quality session recordings that can be used to review a security or compliance event, or to analyze productivity behaviors. Teramind can be installed in minutes and can be deployed either without employees knowing or with full transparency and employee control to maintain trust.

COZYROC's SSIS+ suite includes 270+ Data integration adapters, ETL components and tasks for developing ETL solutions with MS SQL Server Integration Services.

Build and share real-time business dashboards without the hassle. Geckoboard integrates with over 80 tools and services to help you pull in your data and get a professional-looking dashboard in front of others in a matter of minutes. Create dashboards directly in your browser with a straightforward, drag-and-drop interface, and bring important numbers, metrics and KPIs out of lifeless reports. When ready, share your dashboard with a link, invite your teammates, schedule email and Slack updates to go out automatically. For maximum visibility, Geckoboard has ‘Send to TV’, allowing you to pair your account with a browser on a large screen or TV, and pick which dashboards you’d like displayed on there. It can even loop through several dashboard on one screen. We’ve got easy-to-follow instructions for how to achieve this in an afternoon using affordable off the shelf hardware.

The 1st AI-powered strategy management platform that brings strategy, teams, and data together in one place helping organizations create strategic agility. Quantive is a trusted partner for over 800 organizations and close to 100,000 users in more than 75 countries. Red Hat, Adobe and Societe Generale are just a few of the clients. We believe that organizations can only succeed if they are 100% committed to a cross-functional framework for sensing disruptions and adapting strategy. Quantive is here to help you if you are dedicated to achieving your mission.

Impartner unlocks the potential of your partner ecosystem by helping you Manage, Optimize and Accelerate every step of the partner journey. Our platform supports industry-leading global enterprises, including several CRN 5-S Award-winning channel programs and designated Chief Partner Officers. At Impartner, you can be confident in knowing that not only are your business needs being supported by our innovative solutions but that you are also in excellent company.

StatusHub is a flexible IT Incident and Disruption Communication Tool. Create a branded status page and keep end users informed with Internal and external incident communication. With StatusHub you can personalize your incident communication to build reputation and trust: create public or private status pages, choose your brand colors or upload your logo, use your custom domain and communicate to your audience in their language. Real-time IT incident communication Keep your audience informed with a hosted status page. It stays up even if your servers are down, so you never lose connectivity with your end-users Reduce customer service workload Ease strain on your support team from emails, calls, and social media backlash during unannounced service outages Build company reputation and trust Improve customer relationships with transparent incident management processes

The best all-in-one subscription & membership management platform that provides identity, dynamic paywall, CRM, authorization and billing. A comprehensive and self-serve solution with no code required, yet has all of the development tools to provide ultimate flexibility. Pelcro will be your single source of truth as it integrates with most of your tools. Pelcro's Top Features: * Increase your conversions with a seamless user experience * Create dynamic paywall. Same page user journey, don't get your clients off your website * Grow your revenue with automated recurring billing * Integrate with all your favorite tools * No coding experience needed * Helpful customer support Visit Pelcro.com to start for free or request a demo.

Manage your business projects efficiently with Jira Work Management, previously known as Jira Core, which provides a comprehensive view of all project details. This software aids in organizing your team and projects effectively, starting with a defined workflow that allows for seamless task tracking. The Cloud version of Jira Work Management offers boards that visually represent workflows, enabling you to easily move tasks from pending to completed status. Task management is simplified with all essential elements like statuses, comments, and attachments conveniently located in one interface. This ensures that everyone stays informed about the project's specifics without the need for constant emails or meetings. Additionally, real-time notifications alert you when your input is required, making it easy to monitor task progress and workload distribution among team members. With Jira Work Management, you can keep tabs on your team's projects through various methods, including concise overviews and personalized dashboards, enhancing overall productivity and collaboration. Furthermore, the ability to customize views allows teams to adapt the software to their unique workflow needs.

Aptivio’s Buyer Intent AI platform is the future of sales. We leverage artificial intelligence to enhance inefficient and generic sales pipeline development processes through opportunity discovery, hyper-personalization, unified sales and marketing, and real-time actionable insights at every stage of the buyer lifecycle that drive revenue outcomes. ​

Levity is a no-code platform for creating custom AI models that take daily, repetitive tasks off your shoulders. Levity allows you to train AI models on documents, free text or images without writing any code. Build intelligent automations into existing workflows and connect them to the tools you already use. The platform is designed in a non-technical way, so everybody can start building within minutes and set up powerful automations without waiting for developer resources. If you struggle with daily tedious tasks that rule-based automation just can't handle, Levity is the quickest way to finally let machines handle them. Check out Levity's extensive library of templates for common use-cases such as sentiment analysis, customer support or document classification to get started within minutes. Add your custom data to further tailor the AI to your specific needs and only stay in the loop for difficult cases, so the AI can learn along the way.

formsflow.ai is a Low Code Platform to build forms, approval workflows, and automations swiftly. It doesn’t matter how you like to build applications - no code, low-code or pro-code, formsflow.ai supports all of it, letting you switch between different development approaches. This makes formsflow.ai friendly to developers, business technologists and business users alike. You can build form and workflow apps with a combination of AI prompted development via Flow-E the AI assistant, drag and drop elements, and scripting. formsflow.ai features: - SaaS and On-premise options. - Product packages with progressive tiers. - Usage based pricing with no restrictions on user seat count - Multi tenancy - Form Bundling Under-the-hood: - Powerful workflow and decision engines to build nuances and scale into your workflows. - An integrations module that can help you connect natively to 1000s of Apps. - A secure best-in-class identity management system, bring in your own module if required.

Momentum is a Revenue Orchestration Platform purpose-built for go-to-market teams. It moves beyond workflow automation by connecting conversations, systems, and actions into one seamless execution layer. Momentum integrates across the entire sales stack — including Salesforce, Slack, Gong, Outreach, Google Workspace, Asana, Jira, Notion, Zendesk, Stripe, Salesforce CPQ, and more — ensuring that every customer interaction drives structured execution without adding manual overhead. Today, Momentum powers thousands of orchestrated workflows each month for mid-market and enterprise leaders working with Demandbase, 1Password, Zscaler, Ramp, Owner, Cherry, Alation and more, helping revenue teams eliminate inefficiencies, unlock insights, and accelerate outcomes.

Seamlessly connect applications, analyze data, and design automated processes along with impactful KPI dashboards tailored to your specifications. This user-friendly drag-and-drop platform requires no coding expertise! Begin tackling prevalent integration hurdles effectively. You can effortlessly construct your automation workflows on a unified screen, linking numerous apps without the need to write any code. Whether you want to set up straightforward one-to-one automations or intricate multi-app workflows, it can all be accomplished in just minutes. Manage and structure your data flow with advanced features like conditional logic, time delays, data formatting, filtering, function expressions, and much more. Experience the speed of building automations and integrations, utilizing a drag-and-drop interface that eliminates coding barriers. Create straightforward, multi-step, or advanced workflows, including conditional branches, parallel processes, and loops. This empowers every member of your organization to swiftly make informed, data-driven decisions that promote strategic initiatives. Plus, you have access to an extensive variety of chart types, such as line, bar, pie, area, and gauge charts, among others, to visualize your data effectively. With such flexibility, your ability to derive insights and present them dynamically becomes limitless.

Zoho RPA allows businesses to automate repetitive processes by recording and capturing user interface (UI), such as mouse clicks and keyboard inputs. Zoho RPA automatically creates workflows by recording actions performed in applications. These workflows can then be re-played for efficient replication. The tool integrates seamlessly across over 900 apps to ensure smooth end-to-end automated processes, whether cloud-based or legacy. This approach streamlines workflows, reduces errors, saves you time, and increases productivity. Zoho RPA scales with your business. It adapts to industry-specific needs, while maintaining robust security, and provides expert support. Businesses can automate processes and concentrate on more strategic initiatives.

TaskCall is a comprehensive platform tailored for automated incident response and management, specifically aimed at IT and DevOps teams. It provides a variety of features including on-call management, AIOps capabilities, automated workflows, real-time call routing, analytics, tools for stakeholder communication, and integration options. This solution is relied upon by various sectors such as retail, healthcare, financial services, and government entities. By utilizing TaskCall, organizations can enhance their ability to identify, react to, and resolve incidents efficiently, thereby reducing downtime and fostering improved collaboration among team members. Moreover, its robust analytics tools empower teams to continuously optimize their incident management processes.

Ximble makes it easy to get rid of tedious and inconvenient employee scheduling and time tracking. Ximble, a cloud-based employee scheduling application, helps managers and business owners organize their work schedules and timesheets wherever they are. Ximble's powerful schedule maker lets users manage employee requests, control labor costs, and has an intuitive design. The integrated time clock solution allows employees to clock in and out via web, text message, mobile app, or the internet.

Forms on Fire is a mobile app that allows you to capture and store information on the move. Forms on Fire allows companies to transform the way they do business by replacing paper forms with a mobile app that is easy to use and stores all important documents in one place. The app comes with Microsoft Word and Excel so you can create beautiful reports, drag and drop functionalities, and integrates.

Asset Panda offers a cloud-based, no-code platform that exceeds traditional asset tracking by enabling the creation of tailored applications designed to enhance efficiency and reduce costs. Companies of various sizes across different sectors have experienced the advantages of our secure and user-friendly system, which adapts to their operational needs. By allowing the implementation of customized workflows, actions, and groups, Asset Panda helps clients streamline cumbersome procedures that hinder productivity, often achieving a remarkable return on investment of up to 800%. The robust integration of web and mobile applications ensures that clients can access crucial information anytime and anywhere, while our mobile apps come equipped with built-in barcode scanning capabilities, effectively eliminating the need for costly and cumbersome barcode scanning devices. Additionally, the system features role-based user management, granting tailored access across organizations and ensuring that each user only views the information pertinent to their responsibilities. This level of customization not only enhances security but also improves the overall user experience, making operations smoother and more efficient.

Boomi's iPaaS platform empowers businesses to integrate, automate, and manage their data and workflows across multiple applications and systems. By leveraging AI agents, Boomi automates complex processes, improving speed and reducing errors. With a user-friendly interface and a library of pre-built connectors, the platform simplifies the integration of applications such as Salesforce, SAP, and AWS. Boomi helps organizations unlock their full potential by enabling rapid digital transformation, secure data management, and optimized business operations. Boomi Agentstudio is the solution for managing AI agents at scale, offering businesses a centralized platform to design, monitor, and deploy agents effectively. It includes powerful tools such as Agent Garden for lifecycle management, Agent Control Tower for visibility and governance, and AI-powered workflows that integrate seamlessly with other business systems. By providing easy-to-use tools for AI agent orchestration, Boomi allows organizations to achieve efficient, compliant automation while reducing operational complexities, all within a secure environment.