Best MSP Software for Freelancers

SuperOps.ai is a future-ready, unified PSA-RMM platform for fast-growing MSPs. Powered with the goodness of AI and intelligent automation, SuperOps.ai is packed with all the features and tools that a modern MSP needs, including project management and IT documentation. MSPs no longer need to toggle between tools to manage different pieces of their work. With SuperOps.ai, MSPs can break free from disjointed, legacy tools and experience a platform that’s built for the cloud and designed to make MSPs’ work and life easier.

NinjaOne (formerly NinjaRMM) is the leading unified IT management solution that simplifies the way IT teams work. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne supports over 10,000 customers around the world, and is consistently ranked #1 for our world-class customer support. The NinjaOne platform gives IT teams proactive endpoint monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in a unified solution with a fast, modern, intuitive interface.

Atera is a cloud-based remote monitoring and management platform (RMM) for IT Departments and MSPs. Atera provides everything you need to solve the most difficult IT problems for your clients from one central location. Fixed cost pricing with Atera helps IT businesses of any size grow without additional costs. Fixed Cost with Unlimited Devices, it's that easy. Start your free trial today. *New: Supercharge your IT brainpower with ChatGPT Atera integrates with ChatGPT so you can run scripts in seconds, explore new automations, and focus on the work that can’t be done without you.

Manage your clients' IT infrastructure. Don't settle. ConnectWise RMM, a ConnectWise software solution that provides proactive tools as well as NOC services, will exceed your clients' expectations. Smart patching is more important than ever as the number of vulnerabilities is increasing every year. We automatically test and deploy patches when possible and limit harmful patches. Clients are protected while you spend less time managing endpoints, and more time growing your company. It is difficult to find, afford and retain high-quality talent. 81% of IT leaders believe it's difficult to find the right talent. Add ConnectWise RMM and NOC services to get the expertise and problem solving you need to be the advisor your clients require--without increasing headcount.

ConnectWise PSA (formerly ConnectWise Manage) a robust business management platform, is designed for companies that offer service and support technology. ConnectWise PSA is trusted by more than 100,000 users. It offers a wealth features that enable teams to achieve greater accountability and operational efficiency. ConnectWise PSA includes help desk, billing and time tracking, project management, agreement management, sales and marketing, procurement and reporting tools. ConnectWise PSA™ (formerly ConnectWise Manage) is an award-winning professional services automation (PSA) solution that connects your entire operation. It creates a single view via a single data layer, so you can clarify and streamline what’s actually happening in your business.

Heimdal® Endpoint Detection and Response is our proprietary multi-solution service providing unique prevention, threat-hunting, and remediation capabilities. It combines the most advanced threat-hunting technologies in existence: Heimdal Next-Gen Antivirus, Heimdal Privileged Access Management, Heimdal Application Control, Heimdal Ransomware Encryption Protection, Heimdal Patch & Asset Management, and Heimdal Threat Prevention. With 6 modules working together seamlessly under one convenient roof, all within one agent and one platform, Heimdal Endpoint Detection and Response grants you access to all the essential cybersecurity layers your business needs to protect itself against both known and unknown online and insider threats. Our state-of-the-art product empowers you to quickly and effortlessly respond to sophisticated malware with stunning accuracy, protecting your digital assets and your reputation in the process as well.

Pulseway, a remote monitoring and management software (RMM) for IT departments and MSPs, allows you to have complete control over your entire IT environment. Pulseway is easy to use and quick-to-deploy. It ensures that IT issues are identified, monitored, and resolved as soon as possible. The platform provides complete visibility through the Pulseway dashboard, advanced automation, remote management, OS & third party patch management, network monitoring and IT automation, custom reports as well as complete command traceability, email notification, and many other features. We also offer add-ons to endpoint protection, business management (PSA), backup & disaster restoration software, and integration with top AV providers to give your IT stack the power it deserves. Pulseway is used by over 6,000 customers around the world every day to manage their IT infrastructure. Get a 14-day free trial.

Guardz was created to enable MSPs to pro-actively protect their customers with a comprehensive security solution against an array of cyber threats, including phishing, ransomware attacks, and data loss. Celebrating a multilayered approach and harnessing AI, Guardz is positioned to protect small businesses against inevitable cyber threats. In today's digitally-driven world, no business is immune to potential risks. Small to mid-sized enterprises are particularly vulnerable to cybersecurity threats as limited budgets, resources, and insufficient cybersecurity training become hackers' playgrounds. Given that many cybersecurity solutions currently in the market are not only befuddling but also exorbitantly expensive, there exists a significant market gap. By integrating astute cybersecurity technology and profound insurance knowledge, Guardz ensures perpetually streamlined security measures. With Guardz, SMEs can now rest easy, knowing their businesses are safeguarded from cyber threats without the need for substantial effort or expertise on their part.

ConnectWise Control (formerly ConnectWise Control) is a remote-support solution for Managed Service Providers, Value Added Resells, internal IT teams and managed security providers. ConnectWise ScreenConnect is a fast, reliable, secure and easy-to-use remote support solution that helps businesses resolve customer issues faster, from anywhere. The platform offers remote support, remote meeting, remote access and customization. It also integrates with leading business software. Raising the bar on remote support will reduce downtime for customers. Give technicians the ability for superior service by providing reliable, direct connections that allow them to access desktops and mobile devices when needed. Remote desktop and mobile support solutions that are flexible, fast, and secure for every industry. Not sure which version to choose? We'll help you choose the right version for your needs. No credit card needed for the 14-day free trial.

You can deploy anywhere with co-managed threat detection/response. ConnectWise SIEM (formerly Perch) is a co-managed threat detection and response platform that is supported by an in-house Security Operations Center. ConnectWise SIEM was designed to be flexible and adaptable to any business size. It can also be tailored to your specific needs. With cloud-based SIEMs, deployment times are reduced from months to minutes. Our SOC monitors ConnectWise SIEM and gives you access to logs. Threat analysts are available to you from the moment your sensor is installed.

ConnectWise Automate makes it easy to solve IT problems at lightning speed. ConnectWise Automate is a robust platform for remote monitoring and management (RMM). It helps IT teams increase their effectiveness. It allows teams to identify all devices and users that require proactive monitoring, remove delivery roadblocks and support more endpoints without adding to their workloads.

Network engineers save time with the BackBox Automation Platform for Network Teams by quickly automating and auditing time consuming manual tasks. With a library of over 3,000 pre-built automations and a script-free way to build new ones BackBox makes it easy to get started on your automation journey. BackBox is a point-and-click automation solution for firewall and network device backups, OS updates and patching, configuration compliance audits and remediation, network vulnerability management, network configuration change management, and more.

Thinfinity Workspace 7.0's Technical Highlights: - Progressive Web App (PWA) technology for a seamless user experience - Integrated Thinfinity VNC, VirtualUI, and z/Scope for maximum versatility - HTML5 terminal emulation supporting DEC terminals, TN 5220, and TN 3270 protocols - Robust enterprise-grade audit logs for security and compliance management - Proprietary VNC protocol for real-time monitoring and troubleshooting IMPROVE USER EXPERIENCE - Deliver business-critical apps, desktops and files from a single web portal. - Provide simplified remote browser access for your users, while confining them to only the resources that they need. SIMPLIFY IT AND AVOID VPNs - Forget traditional VPN deployments and complexities. - Enable access from Chromebooks, mobile devices or any computer with a Web Browser. Zero setup. KEEP YOUR BUSINESS SECURE - Use enterprise-grade encrypted connections. - Integrate with your existing and external identity platforms. - Apply 2FA or MFA policies with all identity providers.

Discover why MSPs, IT Professionals, and System Integrators trust our Network Monitoring and Management Solution to monitor thousands of networks worldwide. Try for free now!

FirstWave’s NMIS is a network management system that provides fault, performance, configuration management, performance graphs, and threshold alerts. Business rules allow for highly specific notification policies that can be used with multiple notification methods. FirstWave also enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.

All-in-one software transforms the way MSPs provide managed IT services to their customers. HaloPSA empowers you to manage your entire service desk with ITIL-aligned, out-of-the box functionality.

MSP360 Managed Backup. Simple. Reliable. MSP360 Managed Backup is an easy-to-use backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable best-in-class data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.

Our XDR (Extended Detection & Response) cyber security platform provides deep visibility into your endpoints, servers, clouds, and digital supply chains and allows for threat detection. The platform is delivered to you as a fully managed service, supported by our 24x7 security operations. This allows for the quickest enrollment time and low cost. Our platform is the foundation for effective cyber threat detection, response services, and prevention. The platform provides deep visibility, advanced threat detection, sophisticated behavioral analytics, and automated threat hunting. It adds efficiency to your security operations capabilities. Our platform uses AI-empowered machine intelligence to detect suspicious and unusual behavior, revealing even the most obscure threats. The platform detects real threats with high fidelity and helps investigators and SOC analysts to focus on the important things.

Kaseya Business Management Solution is the most feature-rich solution specifically designed for Managed Service Providers. Kaseya BMS helps MSPs focus on selling and delivering their services, rather than on non-revenue-generating tasks. The platform supports project management, time and expense tracking as well as finance and billing. It also includes inventory, service desk, CRM, and finance. You can easily create, manage, and resolve all service requests and tickets. Reduce the number and time it takes to resolve IT issues. It is about one-third the cost of comparable solutions. VSA integration allows you to spend less time on billing and tracking to increase your business opportunities. You can resolve tickets up to 40% faster. Your technicians can work seamlessly across tools and have access to the right information whenever they need it.

SyncMonkey will empower your MSP. What is SyncMonkey? SyncMonkey is a secure and versatile documentation management platform that industry experts have created. SyncMonkey is designed to simplify the day-to-day operations of MSPs. SITES & COMPANY INFO. This section is a repository of all client locations. It contains only the essential information that a technician needs to reach the client: phone number and primary contact. Address and website. The Client Portal empowers your MSP clients. The Client Portal was created to allow clients to view and manage their credentials and documents. Administrative contacts can also access their employee credentials, update and maintain their invoices, and access their payment information. Notifications. Notifications. This feature will help your company stay afloat.

SIRIS protects client data from servers to virtual machines. Two-factor authentication and the immutable Datto Cloud ensure security. This provides the all-in one solution for backup and recovery in a ransomware environment. This cloud-first architecture was created for the MSP. It provides an all-in-one solution that includes backup and DRaaS. All managed from a secure, multi-tenant cloud portal. SIRIS is your best line against ransomware thanks to its immutable backups, and secure Datto Cloud. Patented Inverse Chain Technology™ fundamentally alters the way backup and recovery are done, allowing every incremental snapshot to be an entirely constructed recovery point. Is it possible to delete backups accidentally or maliciously? Cloud Deletion Defense™, which undeletes the impossible, is a great alternative.

Seceon’s platform allows over 250 MSP/MSSP Partners and their 7,000 clients to reduce risk and run efficient security operations. Cyber attacks and insider threat are prevalent in many industries. Seceon streamlines operations by providing a single pane-of-glass with full visibility of all attack surface, prioritized alerts and easy-to automate responses to remediate attacks and breaches. The platform includes continuous compliance posture reporting and management. Seceon aiSIEM combined with aiXDR is a comprehensive cybersecurity platform that visualizes and detects ransomware in real-time and eliminates threats. It also includes continuous compliance posture management and reporting.

TruGrid SecureRDP is the preferred Remote Desktop & RemoteApp solution for Service Providers, Windows Hosting companies, ERP Vendors, and Business IT. With TruGrid SecureRDP … - Securely connect employees to their Office PCs, Virtual Desktops, or RemoteApp anywhere - Implement the safest and fastest "Work from Home" solution - Help IT Admins quickly secure RDP and VDI without exposing firewalls - Eliminate threat of spreading ransomware via VPN connections to Office - Stop cost & pain of multiple add-ons (VPN+MFA+RDP) with one solution - Connect to full desktops or individual apps - Maintain session security and privacy - Implement a Remote Access solution with Zero Trust - Meet PCI / HIPAA compliance for exposed RDP Ports - Connect to multiple cloud desktops, including Azure, AWS, or any datacenter - Complement or eliminate the complexity of Microsoft Remote Desktop Services (RDS) - Supports Windows, Mac, iOS, Android, and Chrome endpoints - TruGrid includes free setup and can be implemented company-wide in less than 1 hour - TruGrid includes free 24x7 support

Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.

N-able™, Passportal™, provides simple, yet secure password management and documentation management that is tailored to the needs of MSPs and ITSPs. The platform is cloud-based, offering channel partners automated password protection. It makes it easy to store, manage, and retrieve passwords and client information from any connected device. N-able™, Passportal™, also offers value-added services products such as Documentation Manager™, Site™, and Blink™. These products promote compliance with industry regulations, protect businesses against data breaches, cybersecurity threats and network vulnerabilities.