Best Live Chat Software of 2024

LiveAdmins is a leader when it comes to providing live chat software solutions that enhance online visitors experience, customer satisfaction, and the bottom line for businesses of all sizes. Our solutions are available to more than 10 industries and 8 time zones. They are completely customizable and easy to set up. Increase online conversion rates, which in turn increases revenue streams. Improves customer experience online by bridging the gap between businesses and consumers. High-skilled operators and BI-driven software allow you to better understand the needs of your customers.

Kapture CRM is a customer service platform that allows companies to transform the way they provide customer service. The best features include the ability to automate support and bring together multiple help desk centres into one place. Some of the core features are: * Provide omni-channel support for all customers (calls, email, chat, and social media). * Keep an eye on tickets via Kapture's unified dashboard. * Integrate existing systems with Kapture to work seamlessly with third party apps. Kapture CRM makes it easy to manage customer service operations and reduces the time required to provide customers with the support they need.

It's more than just chat software. Live chat can be installed on your website to instantly engage customers. For a better customer experience, simplify communications using a shared inbox. Every visitor to your website is a potential client. Help them find the information they need. When your team is away, capture leads. It's quicker, easier, and more natural to build relationships with customers by using messaging to improve customer experience and satisfaction. Email and phone communication can help you to break down barriers between customers and you. Live chat makes it easier for customers to provide feedback. Chat with your brand by personalizing the position, colours and office hours. Use prompts to help visitors or guide them in proactive chat. Ask for feedback, help with pricing, or just ask questions right at the right time.

ABC Live Chat is the best live chat software for businesses to communicate with customers. Chat with customers in real-time with our cheap live chat software. ABC Live Chat is a reliable and affordable live chat solution for your website.

Contact/Call Centres are any website that has a high traffic, or organizations that need to assist online customers. Integrated Customer Engagement (ICE), a software solution that enables businesses to meet the challenges of today's highly competitive market, is ideal. ICE integrates Chat, Email, Custom Application, Quality Assurance, and more. This allows for easy switching between different functions. ICE was designed to provide different solutions that are built on a single platform, but remain independent. ICE ensures greater Customer Engagement. You can also deliver exceptional customer service using integrated AI-enabled Chatbot. This chatbot scales your support, sales and marketing goals through actionable analysis, seamless integration, auto distribution of chats and email integration to create an omnichannel customer experience.

Your business's attitude towards website visitors speaks volumes about how you treat them. Are you giving them an easy way to reach out? Our solution is different. We don't use chatbots, and neither do our customers. We offer unique tools to help you build authentic, human connections in the digital world. Find out what transparency and availability look like in modern organizations. We don't know why chat software is so expensive. Engage is extremely affordable. Only $15/user/month Unlimited chat at $0.50/day We strive to achieve the highest ROI for any software product we use. Engage is used by some of the most well-known brands on the planet to power their website chat technology. Why? Because we deliver.

Smartsupp chat allows you to have a personal conversation and make your customers happy. This chat solution is used by 283,000 websites and webshops across Europe. You can view detailed visitor information in our powerful web dashboard. Chat with customers anywhere you are using our mobile apps for Android and iOS. Use automatic messages to engage customers. Get detailed statistics to measure your customer service quality. Visitor recording gives you a better understanding about customer behavior. Your customers are currently browsing your website. Register for a free account at www.smartsupp.com to start chatting with your customers today. Key features Chat box customizable Customer satisfaction rating Automated messages Mobile apps Shortcuts (canned answers) Detailled statistics Integrations with ecommerce platforms Recording of visitors (session replay).

AI-infused chat technology opens up new opportunities. WhosOn offers the most advanced chat features, including bots, conversational automation and advanced analytics. All of these features can be deployed in a way that suits your business.

Mobile users don't want to leave their app when they need help. We offer quick and easy in-app support that's designed for mobile apps and is always on. Modern app users prefer messaging to phone support and email. We created an in-app chat interface that is easy to use and always available. Our bots can automatically resolve common issues and provide support details to agents, so users don't have to do it again. App-first support for apps-first companies. We created the best mobile, app-first customer support solution in the world. Join us in eliminating bad customer service from the world.

Bria Teams streamlines all team communications into one app, helping you to regain productivity. Bria Teams Pro provides a private, secure meeting room for HD video and audio conference, as well as screen sharing and other standard features. Each user can download up to three Bria Teams apps to use on their device. Bria Teams offers apps for Windows, Mac desktop, iOS, Android smartphones, tablets, and Android tablets. This allows you to work from any device. It syncs communications across all devices to ensure maximum reachability and productivity. Bria Teams makes it easy to get your team together faster with its intuitive administrator tools. You can invite your teammates using their email address. You can add more seats as you grow, view team activity, and even add voice services. All this is possible from the web-based Bria Teams Portal. CounterPath, the developer of X-Lite softphones and Bria, created this portal. It is used every day by thousands.

Chatbots can be created and managed to automate customer service, marketing, and CX across digital channels such as SMS, Messenger and WhatsApp, Web Widget and Telegram. Twilio integration also allows you to create call deflection IVR chatbots. With our Channel-Specific Design you can create a single bot that will work on all channels. This will allow your company to be accessible 24/7 from anywhere in the world using over 100+ languages. This is ideal for small businesses and global enterprises. You can find them in many industries, including Retail & Ecommerce, HR & Recruitment and Agencies, Hotels & Hospitalities as well as Restaurants, Financial Services, Travel & Airlines and Logistics, Software & Technology, Property Management, among others. Get started quickly for free by looking through our extensive documentation, YouTube tutorials and blogs. You can also contact us at sales@flow.ai with any questions.

Software for customer service. All your communication channels can be consolidated into one powerful email. Work with your team to automate conversations and create amazing customer experiences. All your problems solved in one email. The key to creating amazing experiences is frictionless communication. Unifying all channels, unlocking team collaboration, and creating productive workflows – all in one organized mailbox - will help you power up your work. It's a thing of the past to switch screens and log into multiple inboxes. Trengo combines all your favorite communication channels in one inbox. We have a live chat, voice and email solutions. All communication channels in one email. Trengo makes it easy to assign conversations to the right person or team. You can easily @tag a colleague to leave comments and collaborate on a problem. You can switch to your team chat in one click for 1-on-1 or group communication. Our powerful live chat solution was built to deliver.

Botsplash, a B2B, multi-channel conversation platform, connects businesses with their customers through a single web-based platform. Botsplash helps companies increase efficiency, generate more quality leads, and achieve higher sales. Our platform is powered by Machine Learning/NLP modules that allow for automated responses, routing and escalations, as well as live chat or SMS text. It is the perfect combination of live chat and automated bots.

Artificial Intelligence + Helpdesk Software = Better Relationships. Multi-channel customer service software fully powered by artificial intelligence.

Nothing is more important than having your own personal subscriber database to market to and connect with. SegMate makes it easy for you to grow your subscriber base with our many tools that will convert anyone on Messenger into an avid fan. You can create a new bot in minutes using our drag and drop builder. This allows you to spend your time on what's most important, which is your marketing strategy. What can you do to connect with your subscribers when email inbox rates are dropping? Simple. SegMate is your answer. SegMate can help you achieve 10x greater results by allowing you to see 80% open rates and 54% click through rates.

All-in-One Communication Platform For Hotels Our cutting-edge AI-powered Chat Booking Assistant will increase your customer satisfaction and direct bookings. It is a one-stop platform that can handle all your communication channels.

SevenBee is a productivity software that helps landlords, property managers, as well as tenants, to better manage their day-today communications. Your tenants can communicate in a central, secure, and easily accessible place. In less than 2 minutes, you can create an account! SevenBee brings elegance to communication between tenants and landlords. Perfect solution for property managers. You will love having all your properties in one location, organized, secured, accessible, and easily accessible. You can keep everyone informed and track all conversations. You can store contracts, photos, videos, and other documents that are related to a tenancy. You can collaborate from anywhere. All your messages, files and tenants can be accessed from one place. Get SevenBee today. All devices, including your desktop, are free. You can live a balanced life. To resolve tenant issues, work better with your colleagues and team.

Get up to 45% more leads from your website. Join over 5,000 happy businesses around the world who use Juvo Leads to expand their business through their existing website traffic. Our capabilities solve problems in lead generation. Based on your specific qualification rules, human chat agents convert website visitors into qualified leads. All phone calls can be tracked and (optionally) recorded. Know where your website visitors are coming from before they call. Visitors can text your business. Our chat agents will answer all sms and convert them into qualified leads. FastDial allows you to track and improve your existing forms, so that your forms call you. Add to your agency's existing offering with high-upsell potential. A simple-to-use dashboard for leads allows everyone to view all leads in one place.

The Dashly platform allows SaaS companies to improve communication with customers. Convert website traffic at every stage of the funnel. Reactivate inactive users using live chat, bots and targeted messages. Unlimited number of seats available for each plan

IntelliTicks combines the intelligence of AI and Human to create personalized conversations that convert visitors into qualified leads. IntelliTicks engages users with personalized sales pitches by using proactive triggers that are based on current page, time, location, device, source, referrer, and other factors. IntelliTicks uses interactive engagement to collect lead information during conversations and use it to personalize the conversation - an engaging, non-boring way to capture data. It can interpret the intent of a user’s query and respond accordingly. This will allow you to automate responses to repeated questions your prospects ask. It uses the user's journey to identify HOT leads and connects with your top Sales Reps in real-time. This ensures that your HOT leads are immediately contacted while they are browsing your website and making decisions about your products.

Chat commerce can drive higher engagement and greater convenience. We are the leaders in digital commerce transformation and customer engagement via mobile. We are a global leader in chat commerce for banks and telecommunications companies. This gives global consumer brands the ability to reach more than 90% of the world's population via mobile messaging and chat. With mobile engagement and payments via the top social chat platforms, we help brands remain relevant in a digitally changing world. Our deployments have positive ROI in as little 12 months. Today's customer experience is inconvenient, uninteresting, and provides little value to customers and brands. It is easier to reach customers and transact with them via chat commerce with Clickatell. This will make it easier for you to leave them satisfied after a great experience with your company.

Xeno is a messaging platform that helps you to attract, convert and keep customers via live response. Xeno allows you to connect your team members with your customers. No matter what language. No matter what channel. It all boils down to attracting new leads and turning them into customers. Customer satisfaction is key.

Cbox is an embedded chat web app that can be used for online communities, education, training platforms, and live streaming events. Cbox allows users and visitors to interact in rich, real-time conversation. Cbox keeps users coming back to your site and keeps them there. You can embed your Cbox directly in your site or use a standalone mobile-friendly mode to access it. Every Cbox is unique just like every conversation. You have many customization and theme options to make your Cbox look exactly how you want it to. You can change colors, choose fonts and upload emoticons to personalize your Cbox live chat experience.

ChatSupport is a powerful, integrated live chat software that can be integrated to any website. Through a simple-to-use dashboard, users can engage and support visitors to their websites. We believe that real connection is possible only when there are real people. Feeling heard is the key to real connection. Even the most advanced AI can't give your visitors that feeling. Real people are the best way to establish a human connection. They must be available to respond and reach out to your visitors. Our chat widget is free and allows you and your team to immediately answer chats from website visitors.

Meet Your New Customer Communications Platform A single platform that allows customers to communicate with you via any channel. You will enjoy closer collaboration, more efficient workflows, and happier customers. A central hub for all incoming messages allows you to collaborate more efficiently. You will be more accessible, flexible, and create better workflows using WhatsApp Business, Messenger Messenger, Livechat and Apple Business Chat. Platform Multichannel Inbox Analytics & Insights Channels & Features: WhatsApp Business API Social Messaging Outbound Messaging Livechat Chat widget Teams module Smart routing Call deflection Tag & label management User management Contact management