Best Knowledge Management Software for Gmail

Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.

Guru is an AI search and knowledge platform that delivers trusted information from your company's scattered docs, apps, and chats the moment you need it without leaving the apps you’re already in. No need to dig for information, Guru’s personalized AI assistant gets you verified/trusted, relevant answers. Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and more

MyHub, a revolutionary cloud-based intranet system that streamlines workflows for businesses, provides a variety of manuals and tools. MyHub is mobile-friendly and allows users to connect with whole teams or just a few members. Projects will run smoothly with MyHub's combination of in-app options for email, social media, as well as the tools necessary to be efficient. Administrators can give their users the ability of managing content, a discussion board, file-cloud-sharing, and many other features.

Whale is the simple yet powerful tool that helps you a) capture, share and manage company knowledge with ease, and b) maintain consistency across your teams and build a foundation for growth. Embed SOP suggestions in your team’s workflows with Whale’s powerful browser extension. We know you’re busy so grab one of our +75 templates and roll out new processes and SOPs in minutes. Engage your subject matter experts to keep all your documentation relevant and up-to-date. Send, schedule and track read assignments to make sure every employee is up-to-speed with the latest updates. Easily find exactly what you need with the full-text search and customize it to your needs with the built-in tagging manager. Whale’s editor makes it easy to create easy-to-digest content. Use the screen recorder, Giphy, and Unsplash library, Google, and one drive integration to take it to the next level. Automate what and how knowledge should flow to your teams so you can streamline the onboarding and training process of your new hires.

Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.

Rethink your intranet with HUB and discover a smarter, greener way of working. HUB revolutionizes your organization by uniting resources, streamlining communication, and empowering your team to achieve more. Say goodbye to clunky directories, disorganized workflows, and overloaded inboxes—HUB is your secure, intuitive, all-in-one digital workplace designed for success. HUB simplifies processes, making project management, content sharing, and collaboration effortless. It ensures targeted communications reach the right people at the right time while delivering personalized employee experiences with custom content and branding tailored to different teams. Consolidate all your tools and resources into one seamless platform that’s easy to use, manage, and scale. Designed with SMEs in mind, HUB offers every feature you need in a single, affordable package with no hidden costs—just exceptional value. But HUB goes further, as the first eco-conscious intranet, powered by low-carbon servers and supporting reforestation projects, so you can work smarter while championing sustainability. HUB isn’t just an intranet; it’s a transformation. Whatever your goals, HUB is here to make a lasting difference.

Klyck helps you close more deals and build stronger relationships. Klyck makes sure that sales teams have the right sales content and marketing content at the right times, which allows for better customer conversations. Klyck's data insights allow sales and marketing leaders understand customer engagement and create superior sales strategies. We combine content intelligence, training integration and customer segmentation to make any sales rep, whether seasoned or new, a qualified sales professional. Learn how Klyck's sales automation software helps B2B clients to improve their sales process, close more sales deals, and maximize sales content utilization. It is difficult to lead a customer through a complex B2B sale cycle. Our platform improves customer conversations by improving sales alignment, significantly reducing time required to find sales content, and providing powerful data analytics on customer interactions.

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

monday.com Work OS is a no-code work management platform that helps teams manage projects and workflows more efficiently. This software provides fully customizable solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and many more. With monday.com you can easily plan, manage, and track every project in one place, with the help of time-saving and easy-to-use features such as automations, time tracking, document sharing, real-time collaboration, and more. Multiple visual board views such as Gantt, Kanban, and Cards help you prioritize, structure, and navigate tasks and projects the way that suits you and your team’s needs, while dashboards give a high-level overview of your progress and help you make data-driven decisions. In addition, integrations with apps such as Outlook, Microsoft Teams, Gmail, and Excel, allow you to easily continue working with your favorite tools directly within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries.

User.com is a full-stack software for marketing automation. It allows you to communicate with customers and manage your relationships. User.com is one platform that offers many features. It provides you with robust tools for sales, marketing, and support. You can use the different features to communicate with your customers consistently across a variety channels such as email marketing, mobile push, SMS messaging and call centers. This will make every visitor happy. You can see every piece of data and measure it all with all activities organized in one place. This can be customized to show only the essential metrics you choose to make it easy to take action. Are you ready to try it? Register now for a free trial at User.com -

Flowlu is your ultimate destination for comprehensive business management. Offering a complete suite of tools for project organization, task delegation, financial tracking, and team collaboration, Flowlu empowers you with complete visibility into your company's operations. Streamlining your business processes, Flowlu serves as a centralized hub where you can efficiently manage all aspects of your operations in one convenient location.

Igloo Digital Workplace. Connect all your apps to create a digital workplace experience. Igloo gives your employees a single place to access the tools they need. It seamlessly integrates with your most valuable business platforms and applications. Igloo is a leader in digital workplace solutions. It helps companies transform their intranets into inspiring digital destinations that increase communication, knowledge sharing, collaboration and culture. All Igloo solutions can be accessed from anywhere, are 100% cloud-based and mobile-enabled. They also integrate with the most important enterprise systems and cloud apps that your business uses. By centralizing all information, Igloo provides a single-source-of-truth and enables a more productive and engaged workforce.

Introducing GoSearch, the cutting-edge enterprise search platform created by the developers of GoLinks. GoSearch seamlessly integrates with over 100 personal and company applications, offering a unified interface powered by generative AI. This innovative platform extracts insights from various sources, delivering a consolidated and insightful search experience. Whether your query is about resetting passwords or navigating the Q4 roadmap, GoSearch operates akin to Google, surfacing relevant resources such as internal documents, individuals, tasks, and chat conversations. Harnessing the power of generative AI, GoSearch provides comprehensive answers by summarizing relevant context and information from both personal and company resources. Uncover additional knowledge by identifying the right people and places within your organization. GoSearch features a built-in conversational assistant, GoAI, transforming your search into an interactive chat that supports follow-ups. It retrieves outputs from your organization's connected apps and taps into external knowledge from ChatGPT. Elevate your communication efficiency and redefine knowledge management with GoSearch.

Managing innovation at a large company can sometimes seem impossible. You have an endless list of stakeholders to engage, an infinite number of data points to consider, and a multitude of obstacles and landmines to avoid... To overcome all of these challenges and revolutionize your business, you need the right tools for the job. This is where Qmarkets comes in. Our software enables you to define and manage intelligent crowdsourcing processes to identify, review, and implement the most relevant ideas, trends, or insights, and deliver immediate ROI for your organization. The Qmarkets Innovation Management Ecosystem caters to every innovation use case, with specific software solutions for idea management, continuous improvement, technology scouting, trend management, and innovation portfolio management. With renowned clients like Ford, Intel, Coca-Cola, Volkswagen and UBS, we have a wealth of best-practices and insight to help your organization to achieve its goals. Whichever path you choose, we are obsessed with your success, and will be with you at every step of your innovation journey.

Opentute is a cloud-based mobile app for learning that businesses can use. Our user-friendly Learning Management System allows you to create and share online courses with your clients and staff in just minutes. Your eLearning portal can be customized with Newsfeed, instant messages, chats, groups, channels, eMail broadcasts and, most importantly, engaging online courses. The App and Desktop versions of the app offer SCORM modules, videos, slides and quizzes. Opentute integrates with Google, LinkedIn and Facebook, Stripe. Survey Monkey, Arlo, Zapier, Stripe, Survey Monkey, Arlo, and Stripe.

Knowliah leads the way in providing cutting-edge AI-driven software solutions for Enterprise Legal Management (ELM). Our innovative platform assists legal departments of all sizes in efficiently capturing, organizing, and delivering crucial information. We offer a modular system designed to streamline key legal processes such as Contract Lifecycle Management (CLM), Matter & Spend Management, Litigation Management, Entity Management, and Third Party Risk & Compliance Management. Our platform also features advanced analysis and reporting capabilities, empowering businesses to identify potential opportunities and risks. With Knowliah, you can optimize your legal operations and stay ahead in the ever-changing legal landscape. Our intuitive interface can be tailored to meet your specific needs, and our robust security and privacy features provide peace of mind. No matter if you're a small business or a large corporation, Knowliah's ELM & CLM solutions enable you to showcase the value of your business. Furthermore, our solutions have received recognition from industry leaders Gartner and Forrester in their latest reports.

Gather insights from any source using our browser extension and effortlessly share them with your team. Ensure that everyone is aligned with Projects, eliminating the frustration of redundant research by tapping into your team's shared knowledge. Prevent your efforts from being buried in a spreadsheet or presentation deck. Avrio equips you with the necessary tools to showcase your discoveries and open up new avenues for promoting your research and analyses. You can pin insights to web pages, embed them seamlessly, share automated email updates, and much more. Consolidate all your qualitative and quantitative research in one location. Our intuitive self-learning search feature helps you locate what you need quickly, while Insight validation and automated expiration keep your research current and relevant. This comprehensive approach not only enhances collaboration but also maximizes the impact of your findings across your organization.

Heyday serves as an AI-driven research companion that brings back content you might have overlooked, offering improved search outcomes, article overlays, and a self-updating knowledge database. Instead of spending 20 minutes searching for a previously read article without success, you can harness Heyday's ability to automatically save the webpages you browse and present them alongside pertinent search results. This tool enables you to access past research materials easily, complementing Google search outcomes seamlessly. Say goodbye to the frustration of trying to recall where you encountered specific information. Heyday revives a variety of content types, including documents, emails, newsletters, notes, presentations, spreadsheets, tweets, and more. By installing our extension and connecting your applications, Heyday will swiftly bring back forgotten content in just seconds. Your data is kept secure through encryption, ensuring that only you can view it. Priced at $10 per month, Heyday is a subscription-based service with a sole focus on safeguarding your privacy. With a straightforward setup process and a 14-day free trial available without the need for a credit card, you can quickly experience the benefits it offers. In a world overflowing with information, Heyday empowers you to reclaim your insights and streamline your research process.

Whether it's Gmail, Outlook, Google Drive, OneDrive, or Dropbox, Correlate serves as a productivity platform that consolidates everything into a single, user-friendly space. By emphasizing the importance of contextualizing your cloud content, we empower you to accomplish your tasks efficiently without the interruptions of irrelevant distractions. Our vision is to cultivate an environment where individuals can connect ideas, collaborate effectively, and concentrate on what is truly significant—both in their personal lives and professional endeavors. You can easily and securely share the appropriate files with the right individuals at the optimal time. Correlate fosters connections that could potentially transform the world around us. Among our initial collaborators are inspiring EU initiatives such as Cities2030, aimed at developing sustainable urban food systems, and the FeMALE project, dedicated to enhancing support for those affected by endometriosis, highlighting our commitment to impactful partnerships. Together, we strive to create a more interconnected and productive future.

Nuxeo makes it easy for you to create smart content-centric apps that improve customer experiences, improve decision making and accelerate products to market. Nuxeo has many common uses, including document management, enterprise content management (ECM), digitization asset management (DAM), and case management. Nuxeo allows organizations to securely access, find and use information across business units and channels, regardless of their size or volume.

This all-in-one social, collaborative and intranet platform is designed for businesses using Google's G Suite. The platform combines an intranet, social networking, and collaborative features into one integrated solution. Happeo is used worldwide by more than 300k people to unlock the benefits of employee engagement. It has been awarded for its ease-of-use, best workplace integrations and user-friendliness.

Capacity, powered by artificial Intelligence, is the first Work Automation Platform in the world. It automates support for customers and employees. Capacity AI continually learns from your organization and the interactions within your company to automate your helpdesk processes and decisions in real-time. Key Benefits: Reduce costs and increase revenue. A new helpdesk allows you to easily move from tier-0 support to tier-1, reducing the time and money spent answering repetitive queries. Employee engagement can be increased Employees are overwhelmed by emails, phone calls and tickets. Give your team instant access to centralized knowledge so that your support team can concentrate on strategic goals or tasks that require higher-level thinking. Customer satisfaction can be improved Customers have many questions. Customers have many questions. Give them the experience they want with instant answers 24 hours a day.

Having quick access to customer-related information from a centralized location is crucial for teams. With Sense, all you have to do is link your customer support platforms, and it will seamlessly organize, categorize, tag, and interconnect all customer support data across your various applications. Documents and help articles are no longer isolated; Sense will search through all of your team's services to uncover relevant resources and discussions related to any support material you have. This ensures that you won’t overlook vital information regarding your customers and projects. Plus, Sense provides you with a personalized dashboard that highlights essential sources, important mentions and emails, upcoming meetings, tasks, and much more, making it easier than ever to stay informed and proactive in your customer support efforts. Embracing this tool can significantly enhance your team's efficiency and responsiveness.

Zive serves as a comprehensive knowledge and AI platform designed to seamlessly connect, organize, and sustain the collective knowledge within your organization, thereby enhancing workplace efficiency and enjoyment for all employees. It empowers team members to conduct thorough searches and access a wealth of information through a cohesive intelligent search functionality. By automatically structuring your company's data, Zive allows users to delve into your organization's knowledge graph and its interconnections, also accessible via API. This innovative platform harnesses the full capabilities of AI, leading to significant time savings and an increase in employee productivity by up to 40%, while also fostering greater engagement at work. With Zive's cutting-edge AI-driven approach to knowledge management, team members can transition smoothly from inquiry to action. As a ready-to-use software solution, Zive integrates advanced AI features into your organization within a matter of days, eliminating the need for complex implementations, additional professional services, or extensive training. Our dedicated customer success team is committed to guiding you through every step, from initial platform setup to a successful internal launch, ensuring a smooth transition and optimal utilization of the system. This support structure is designed to help you maximize the benefits of Zive for your entire organization.

Onna, a real time search solution, allows you to connect and search across a growing number of cloud platforms. Onna helps users access eDiscovery and find high-value items across all legal departments. Onna allows users to report, collaborate, manage compliance, and share documents. Onna integrates well with other data sources such as DropBox, Confluence, and Gmail.