Best IT Management Software in China - Page 17

LiveHelpNow is changing the game of customer service one support solution at a time. Omnichannel support tools that will make your agents’ jobs easier and strengthen your brand! • A fully integrated customer support suite to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email/ticket management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools and features include but aren’t limited to intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Thoughtfully designed so you can get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media channels and more. • HIPAA, ADA and PCI compliant and financial grade AES-256 bit encryption • Quick and easy installation. No setup fees or contracts. • Free 30-day trial • Free training and 24/7 support

Bitrix24 replaces separate software subscriptions with a single digital workspace that combines communications, customer management, and project execution. Teams run all daily operations from a central hub featuring a corporate news feed, secure chats, group calendars, and shared workgroups. High-Volume CRM Architecture Trusted by 15 million companies, Bitrix24 CRM structures lead capture, automated sales funnels, and a multichannel contact center. The setup manages incoming requests across phone lines, emails, and social messaging from a single interface. Unified Team Collaboration The platform connects personnel through real-time chats, discussion channels, and HD video calls via Bitrix24 Sync alongside a secure cloud drive for simultaneous document co-editing. Additionally, dedicated external spaces allow teams to collaborate safely with clients and contractors without exposing the main database. Project Tracking and Live Analytics For project execution, Bitrix24 provides task tracking with automated alerts, time counters, templates, and interactive Kanban and Gantt charts. Managers track performance metrics instantly using native BI Builder dashboards, which analyze sales patterns, resource workloads, and operational milestones in real time. Intelligent CoPilot AI and Automation CoPilot AI is built into every core module to handle routine tasks and accelerate planning. The assistant generates text summaries from video meetings, turns voice notes or chat messages into defined tasks, and creates checklists with a single click. With native HR tools, advanced automation, website creation, and an expansive feature suite, virtually everything required for your teams to work smoothly is built right into the Bitrix24 ecosystem.

Bouncify stands out as a premier provider of email verification services. This SaaS-driven platform is relied upon by countless businesses across the globe for its reliable email verification and deliverability solutions. With a commitment to speed, Bouncify guarantees verification with an impressive accuracy rate of 99%. Recognized for its innovative technology, Bouncify is a leader in the email verification sector. Its top-tier list and API validation solutions are designed for maximum efficiency, ensuring timely performance. We place a strong emphasis on data security, keeping all your information protected and confidential. Additionally, Bouncify offers flexible pay-as-you-go pricing plans that are affordable and come with unlimited validity, making it an excellent choice for businesses of all sizes. As email security becomes increasingly critical, Bouncify continues to evolve and adapt to meet the needs of its users.

Securing funding should not equate to relinquishing authority over your presentation materials. Pitchwise offers entrepreneurs a reliable, traceable, and practical approach to distribute their fundraising documents. You maintain full control over how investors engage with your presentation—options include requiring email access, disabling downloads, revoking links, or setting expiration dates at any moment. Personalize your experience by incorporating your branding and custom URL, then enhance engagement with calls-to-action that allow investors to schedule meetings, provide feedback, or generate one-pagers instantly. Each visit to your presentation is meticulously logged, giving you insights into who viewed it, the number of visits, their locations, and the duration of their engagement with each slide. You’ll receive real-time alerts to keep you updated. Additionally, Pitchwise aids in your preparation by offering curated lists of investors, ready-to-use templates, and an extensive library of over 200 resources that include decks, guides, and various tools. Tailored for founders, accelerators, and fundraising teams who seek transparency and control in their interactions with investors, Pitchwise is free to begin with a Pro version available for just $13 per user monthly or $78 annually, translating to roughly $6.50 each month. With Pitchwise, you can confidently navigate the fundraising landscape while maintaining oversight of your critical materials.

Quick License Manager (QLM), a licensing protection framework, creates professional and secure keys to protect your software from piracy. You can create perpetual, subscription, or trial license keys. Licenses can be locked by node or floating/concurrent. Protect applications created in.NET and ASP.NET. C++, VB6, VBA. Delphi, Excel, MS Access, Word, Outlook addins, Android OS X, Linux. A state-of the-art graphical user interface allows you to manage license keys. Just a few lines of code can protect your application. You can send email notifications to your customers using selected triggers. e-Commerce integration allows you to automate the licensing process and the ordering process. Analytics to analyze usage behavior. Your customers can use the Self-Help portal. Check for updates for your application. To allow your customers to request a trial licence, you can use the Trial Registration Form.

Field Force Tracker - An Enterprise-Grade, Comprehensive, and Easy-to-Use Field Service Software Solution Field Force Tracker™, is an extremely feature-rich, comprehensive, easy-to-use, and comprehensive Field Service Software that integrates the most powerful mobile apps in the industry. It allows you to quickly schedule jobs, dispatch the right employees, collect accurate data, manage inventory, and invoicing faster. Our field service software allows you to reduce waste, get more done quickly, and be more profitable. It is affordable for even the smallest businesses, even though it has enterprise-grade features that can support large deployments. It is a Cloud-hosted, Web-based Field Service Management Software that streamlines Job Scheduling and Dispatch, Customer Management as well as Vendor and Employee Management. Work Orders, Equipment Maintenance Management, Asset Management, Employee Tracking, Asset Management, and Customer Service Tickets will all be streamlined.

Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.

Percona XtraBackup, a free, open-source, online backup solution for Percona Server for MySQL and MariaDB, is available for all versions. Percona XtraBackup provides online backups that are non-blocking, tightly compressed and highly secure of InnoDB, XtraDB storage engines, and HailDB on transactional systems. This ensures that applications are available during scheduled maintenance windows. Percona XtraBackup is capable of performing streaming, compressed, or incremental MySQL backups. Percona XtraDB Cluster, (PXC), preserves, secures and protects data as well as revenue streams. It provides the highest availability for business-critical applications and ensures that they are always available. PXC can help you reduce costs, eliminate license fees, and meet budget constraints. Our integrated tools allow you to optimize, maintain, monitor, and monitor your cluster. This allows you to get the most from your MySQL environment.

ProProfs Knowledge Base serves as a powerful knowledge management tool designed to create easily searchable online FAQs, enhancing customer service and minimizing ticket volumes. This platform centralizes access to a wide array of files, documents, and instructional articles, allowing users to reach them from various devices and platforms. Organizations can seamlessly disseminate crucial information to train their sales, customer service, and support personnel effectively. Furthermore, it acts as a valuable resource for onboarding new employees, familiarizing them with company protocols and procedures. By significantly boosting productivity, ProProfs Knowledge Base enables both employees and customers to swiftly locate the information they seek, regardless of time or location. Additionally, this software alleviates the repetitive task of answering frequently asked questions, streamlining communication and efficiency within the organization. Ultimately, it enhances overall operational effectiveness by ensuring that knowledge is readily available when needed.

Microsoft SharePoint empowers organizations to securely create, manage, and share content across teams with built-in AI intelligence and collaboration tools. It serves as a central hub for communication, document management, and process automation—enhanced by Copilot for rapid site creation and SharePoint agents that answer questions, summarize data, and provide actionable insights. Users can easily design modern intranet sites using templates, flexible layouts, and drag-and-drop elements tailored to their brand identity. With advanced management controls, IT administrators maintain strict data governance, identity management, and compliance across departments. Integrated with Teams, OneDrive, Outlook, and Power BI, SharePoint ensures a connected workflow where content and people align effortlessly. Its AI-driven knowledge discovery transforms passive files into searchable, intelligent resources that drive decision-making. The platform also supports immersive media, dynamic dashboards, and multilingual content to enhance internal communication. Whether for small businesses or global enterprises, SharePoint is the foundation for a unified, secure, and AI-ready digital workplace.

Where teams collaborate to design. Figma allows teams to create, test and ship better designs from beginning to end. Your work will be fast and powerful. Figma is packed with design tools you already love and unique inventions such as the Arc tool or Vector Networks. Figma keeps your ideas flowing. You don't need to stop to save, export, or install. It's what cloud software should do. Animated prototypes make your ideas come to life faster and feel just like the real thing. Get feedback from users and test your ideas earlier and more often. You can share a link to your prototypes or design files and get feedback from others. You can also jump into the same file as your colleagues, no matter where you are located in the world, and co-edit it live. You can create a scalable design system that is easy to manage and accessible for your company. If all designers speak the same language, everyone is more empowered to do their best work.

Ideagen Huddle is a cloud-based platform that provides a safe and unique workspace environment for your team, partners and external stakeholders. Companies in highly regulated industries can review work, securely share sensitive information and collaborate efficiently which allows you to maintain complete control of the document - meeting your project goals on time and to budget, every time. With Ideagen Huddle, you get an easier way to collaborate and co-edit documents, control file versions, collaborate with clients, and organize team tasks. Built-in approval workflow means you'll never miss a deadline again, and our free mobile app keeps you connected even when you're on the road. Benefits include: • Government grade security – confidently protect your sensitive data and reduce the risk of loss or theft • Custom branded Client portals – Make all your documents and associated communications accessible in one central location • Regulated collaboration – Keep control of versions, co-edit, make comments and revisions, all in real-time. • Controlled external collaboration – Make external collaboration frictionless for all stakeholders Because Ideagen Huddle is cloud-based, it sits above your existing IT infrastructure.

GitLab is a complete DevOps platform. GitLab gives you a complete CI/CD toolchain right out of the box. One interface. One conversation. One permission model. GitLab is a complete DevOps platform, delivered in one application. It fundamentally changes the way Security, Development, and Ops teams collaborate. GitLab reduces development time and costs, reduces application vulnerabilities, and speeds up software delivery. It also increases developer productivity. Source code management allows for collaboration, sharing, and coordination across the entire software development team. To accelerate software delivery, track and merge branches, audit changes, and enable concurrent work. Code can be reviewed, discussed, shared knowledge, and identified defects among distributed teams through asynchronous review. Automate, track, and report code reviews.

Heimdal® Endpoint Detection and Response is our proprietary multi-solution service providing unique prevention, threat-hunting, and remediation capabilities. It combines the most advanced threat-hunting technologies in existence: Heimdal Next-Gen Antivirus, Heimdal Privileged Access Management, Heimdal Application Control, Heimdal Ransomware Encryption Protection, Heimdal Patch & Asset Management, and Heimdal Threat Prevention. With 6 modules working together seamlessly under one convenient roof, all within one agent and one platform, Heimdal Endpoint Detection and Response grants you access to all the essential cybersecurity layers your business needs to protect itself against both known and unknown online and insider threats. Our state-of-the-art product empowers you to quickly and effortlessly respond to sophisticated malware with stunning accuracy, protecting your digital assets and your reputation in the process as well.

At SafeDNS, we are committed to creating a safer and more secure online environment for SMBs, enterprises, ISPs, MSPs, OEMs, and Education. We have a global footprint, making the internet safer for millions of users in over 60 countries. With years of experience in the field of cybersecurity and DNS filtering, we offer cutting-edge solutions to safeguard your digital life. Our innovative technologies help you stay protected against malware, phishing attacks, inappropriate content, and more. SafeDNS currently serves over 4000 institutions and home users around the world.

Remote Desktop Manager (RDM) consolidates over 50 remote connection types—like RDP (Remote Desktop Protocol), SSH (Secure Shell), and VPNs (Virtual Private Network)—into a single, secure interface. Teams can manage credentials, launch sessions, and monitor access with built-in role-based access control (RBAC) and logging. Add the Remote Connection & IT Management package to pair RDM with Gateway, Hub (SaaS) or Server (on-prem) for just-in-time access, centralized vaulting, and full session oversight.

NewWaySERVICE is an online service order software to manage requests received from your customers. NewWaySERVICE allows you to track and manage your service requests, no matter your type of enterprise. Any kind of requests can be managed using NewWaySERVICE such as service, repair or maintenance requests. NewWaySERVICE allows you to track each service request (work order), from start to finish, and keep a record of the amount of time each of your technicians has spent on it. Of course, our software includes all main modules you would need to properly manage your service department such as Work orders, Equipment, Customers, Planning, Inventory, Service contracts and Guarantees, Web portal, etc. You can create a free trial account at NewWaySERVICE.com and start using it right away.

Experience unparalleled hosting performance with our cloud solutions that simplify the management of your applications, websites, and data storage on a robust, fully managed, and easily scalable cloud infrastructure. We provide both Linux and Windows High Availability virtual private servers (VPS) as well as dedicated private clouds, all backed by our experienced team and available at highly competitive rates. If you're in need of a dedicated server based in the US, our pricing starts as low as $105 per month. Consider upgrading your website to a dedicated server today; our budget-friendly plan featuring 32GB of RAM is available for just $89 per month. Additionally, we offer a comprehensive selection of premium dedicated servers specifically located in Germany, ensuring that you have options that meet your business needs. With our reliable services, you can ensure optimal performance and efficiency for all your hosting requirements.

AirDroid Business, an enterprise-grade Mobile Device Management(MDM) solution, is designed to help businesses manage and control Android devices fleets from a central dashboard. With AirDroid Business, businesses can easily monitor device usage, deploy apps and updates, and remotely troubleshoot issues. It offers features such as kiosk mode, security policy, alerts & notifications, location tracking, file transfer in bulk, and more. It aims to simplify the device management process, increase productivity and efficiency, and reduce management costs.

ExpertRec allows you to seamlessly integrate a personalized AI search engine into your website or online shop without the need for any coding skills. Its robust control panel provides the flexibility to customize the appearance and functionality of your search engine, ensuring it aligns perfectly with your website's design. This platform can effectively process your site and product information while answering user inquiries, and it offers advanced merchandising features that enable you to dictate the order of search results. Additionally, you can make quick adjustments to enhance and direct the AI’s performance. Key features include: - Advanced AI-driven search capabilities - Autocomplete functionality - Correction for spelling errors - Voice-activated search options - Real-time search suggestions as users type - Faceted search capabilities - Support for searching through PDFs, XLS, and DOC files - Ability to index content behind secure login pages - Compatibility with all major CMS platforms, including WordPress, Joomla, Drupal, WooCommerce, Shopify, and others - Support for multiple languages - High-speed search with minimal latency Recognized as the top solution in its category, ExpertRec boasts the highest customer satisfaction ratings and success rates, making it the most economical choice for all your search engine requirements. With its user-friendly design and extensive features, it stands out as a comprehensive tool for enhancing the search experience on your site.

Commander One is an all-in-one file management program for Mac. It supports dual-panel file storage. It supports Mac M1 and M2 silicon. It has a simple interface that is easy to use and productivity-driven. The app has many features that will speed up and simplify the process of working with files. It is ideal for people who work with lots of content. You can customize hotkeys, show hidden files, select files and view the entire history and your favorite files. Commander One also includes an operation queue section that allows users to see all their files being processed. It also supports archives and has a built-in viewer that can view text files of any type. With the built-in and simple to use encryption feature, users can choose to encrypt files. The terminal emulator, which comes with the application, allows you to set up specific tasks and take full control of your workflow.

Unlock your team's potential by boosting engagement, collaboration, recognition, and community with Assembly. Our platform has helped thousands of companies break down communication silos, increase collaboration between peers and cross-functional teams, and celebrate their wins along the way! Engage your team with Assembly and see the benefits of increased productivity, better communication, and a stronger sense of community! Get past the information overload Streamline your communication. Empower your team to share knowledge. Announcements are now effortless for all departments and locations. Stay informed and take control. Information at your fingertips Say goodbye to tedious searches. Store, locate, & manage documents or presentations across all tools and apps effortlessly with our streamlined intranet workplace search. Simplify the processes Take back your time and put the repetitive tasks on autopilot. From scheduling an engagement survey for the end of every quarter, simplifying the feedback loop to automating onboarding, we got you covered. Automate Milestones and Anniversary Recognition Never forget to recognize an employee for their birthday or work anniversary. Assembly can automate that process for you.

AWS is the leading provider of cloud computing, delivering over 200 fully featured services to organizations worldwide. Its offerings cover everything from infrastructure—such as compute, storage, and networking—to advanced technologies like artificial intelligence, machine learning, and agentic AI. Businesses use AWS to modernize legacy systems, run high-performance workloads, and build scalable, secure applications. Core services like Amazon EC2, Amazon S3, and Amazon DynamoDB provide foundational capabilities, while advanced solutions like SageMaker and AWS Transform enable AI-driven transformation. The platform is supported by a global infrastructure that includes 38 regions, 120 availability zones, and 400+ edge locations, ensuring low latency and high reliability. AWS integrates with leading enterprise tools, developer SDKs, and partner ecosystems, giving teams the flexibility to adopt cloud at their own pace. Its training and certification programs help individuals and companies grow cloud expertise with industry-recognized credentials. With its unmatched breadth, depth, and proven track record, AWS empowers organizations to innovate and compete in the digital-first economy.

Start your online journey with secure and fast web hosting that will allow you to take over the Internet. Hostinger offers a variety of web hosting services, including Domain Registration, Cloud Hosting and Email Hosting. Choose Hostinger if you are looking for: Easy-to-use custom HPanel 24/7 professional live chat support WordPress Hosting 4x faster 99.9% Uptime guarantee Affordable prices

N-able Mail Assure, a cloud-based email security system, provides advanced threat protection for both inbound and outbound emails using collective threat intelligence, long-term email archive, and 24/7 email continuity. The service offers multi-tenant web-interfaces with predefined settings, reporting and views that allow for control and visibility over all email flows. N-able Mail Assure's proprietary technology uses input from large volumes of email data to feed the Intelligent Protection and Filtering engine. This, combined with real-time pattern threat detection leveraging a variety if filtering technologies, helps protect against spam, viruses and phishing attacks as well as impersonation, malware and other email-borne threats.