Best Web-Based Investigation Management Software of 2025

Polonious is an ISO27001 investigation management workflow solution designed around 3 key principles: 1 - Security 2 - Process centric 3 - Configuration and flexibility What this means is that Polonious allows you to build workflows to manage your investigations in a way that manages your data and your evidence in a highly secure, ISO27001 certified way; allows you to comply with any regulatory requirements with minimal headache and effort by building workflows which are inherently compliant, and; does so without the need for expensive and time consuming code changes - it's even possible for users to do it themselves via the GUI. With Polonious, you can run detailed reports on case outcomes, timeframes, and finances, and break that down across case types, investigators, and even down to investigation status. So you can prove your value up the chain, but you can also identify any problem areas and improve your efficiency.

The world's leading authority on case management systems has developed a software dedicated to skip tracing. TraceEngine will make skip tracing faster, easier, and more efficient. It is powered by PoloniousEngine, and benefits from the 20 years of experience with world-class investigation and system delivery software. Cloud-based hosting and security is taken care of and you can be up and running within 10 minutes. Your first 30 days are free. You can get our ongoing support at $165 per month. There are no contracts and you can cancel any time. TraceEngine has powerful features designed specifically for skip tracing, allowing you to manage more cases and generate additional business. You can easily assign cases to investigators using a simple search and select tool. If the details are not in the system, a widget will appear to allow you to add them.

Over 1,000 organizations worldwide depend on Resolver’s security, risk and compliance software. From healthcare and hospitals to academic institutions, and critical infrastructure organizations including airports, utilities, manufacturers, hospitality, technology, financial services and retail. For security and risk leaders who are looking for a new way to manage incidents and risks, Resolver will help you move from incidents to insights.

SafetyCulture is a mobile-first operations platform that gives you the knowledge, tools, and processes you need to work safely, meet higher standards, and improve every day, offering a better way to work. What started as a digital checklist app has evolved into a platform for conducting inspections, raising and resolving issues, managing assets, and training teams on the go.

The most affordable reporting software available today. Incident Tracker works directly alongside numerous Healthcare Agencies across the United States. Incident Tracker uses Microsoft Azure to provide the highest level of security and data protection in the industry. Microsoft Azure is HIPAA-certified. We can review and sign a Business Associate Agreement for your company if necessary. Incident Tracker is a cost-effective and user-friendly solution. You can customize categories, locations, or digitize paper forms. Automated email notifications. Automated workflows. Trending and Analytics. Report Life Cycle. For easy tracking, you can set custom statuses. Incident Tracker can be used worldwide by security companies, large and small. It allows you to create and access the analytics and documentation tools that you need in your field. It allows you to upload images and documents directly to the report. And, most importantly, it's very user-friendly.

Case Closed Software is the most trusted CJIS-Compliant case manager software for multi-jurisdictional investigative units. The most flexible and powerful feature set available on the market. CASE CLOSED SOFTWARE™ is the most powerful investigation management software available. Case Closed Software is a powerful web-based investigative software that can manage case management for multi-jurisdictional investigation units. CJIS-compliant, Case Closed Software can be used on both our secure cloud and on your own servers. This software is the gold standard for international agencies and specialized task forces, state agencies of investigation, gangs and organized crime units, as well as other more specialized investigative agencies. Track and manage cases from start-to-finish, including court status, dispositions, charges, images and defendants. Just a few clicks and your entire case file can be emailed. All case documents will be attached to the email automatically.

Viddle is a SaaS-based solution for private investigators, as well as investigators in the private and public sectors. Viddle is easy to use and designed to help you save time on case creation and case management. Viddle facilitates collaboration between investigators. Viddle allows a primary investigator to add secondary investigators from partnering organisations and assign tasks to the case team. Viddle includes video conferencing that allows investigators to screen-share and facilitate meetings. All case evidence is stored securely in Amazon AWS S3 Sydney. Viddle allows parties to a case to request information, such as witness statements or evidence, online. This eliminates the need to travel to collect case documents.

We support your business. Each of us have our own processes, and we can adapt them to yours, keeping costs down. Because we know you better, we do it better. We know your pain points. Data is our specialty. We are a software company. Software is our business and we want to help you succeed. We are problem solvers who want to solve your data problems. We don't expect that you will adapt your business to our software. We adapt to your business. Sometimes a picture speaks louder than a thousand words. Your dashboard allows you to do a complete analysis of your data. You don't have to pay per user or seat. You only pay for the number of users that you want to log in simultaneously. You can see how your data points are connected. You can perform link analysis using simple tools. You can create as many roles as necessary for your organization. Based on their role, your users can view, edit, and delete data. All of your data can be accessed from within your app.

ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities that deliver measurable ROI. Deployment is quick and easy — start collecting data in minutes.

Revolutionize the way you handle case and complaint management with Resolve Enterprise. This software offers a highly adaptable solution designed to streamline your business operations, catering to everything from straightforward incidents or complaints to intricate cases and thorough investigations. With Resolve Enterprise, you can effortlessly monitor and search for every interaction related to a case or complaint using intuitive dashboards and comprehensive reporting tools. It not only assists in managing cases or complaints throughout their entire life cycle but also ensures efficient logging, task allocation, deadline management, and communication updates. Moreover, it provides robust document management capabilities that extend all the way to resolution, reporting, and in-depth analysis, making it an indispensable tool for any organization. By adopting Resolve Enterprise, you can enhance your operational efficiency and improve overall customer satisfaction.

Introduced in 2006, Column Case Management has emerged as the premier web-based case management solution tailored for both commercial and public sector entities. Utilizing the BMC Remedy Action Request System (ARS) as its foundation, this software empowers organizations to streamline both straightforward and intricate processes, thereby promoting adherence to best practices and standardization. Key features encompass reporting and analytics, task automation, knowledge management, service level agreements (SLAs), notifications oversight, and audit control, to name a few. Among the widely-used applications of Column Case Management are Column Case Investigative, Column Customer Service Support, and Column Records Management. This versatility and comprehensive functionality make it an invaluable tool for organizations seeking to enhance their operational efficiency.

Sofvie is the only Operations Performance Platform built for the unique needs of today’s most demanding mining operations. Our goal is to help leaders at the forefront of the mining industry create safer work environments, happier engaged teams and more rewarding work cultures to unlock new levels of performance. Sofvie gives your teams the platform that helps unlock new levels of safe production and create better visibility to and from the face. Sofvie will help you create an environment where workers feel safe, supported, included and informed, driving increased engagement and empowering everyone to operate at their best. Our progressive web application functions on all modern devices, operating systems, and browsers, and has been designed for ease of use, resulting in a rich experience and quick adoption. Reduce risk to property, equipment, and people. Closes the circle of communication, reducing the gaps between teams. Identifies health and safety trends and facilitates predictive models.

Mark43 stands out as an innovative software platform designed to transform public safety operations, encompassing police dispatching, investigative processes, evidence management, report generation, and crime analysis. By offering exceptional integration of data and increased efficiency for its users, Mark43 combines a records management system with computer-aided dispatch, significantly improving the response time and safety of first responders while simplifying the reporting tasks for law enforcement agencies. This integration not only aids in real-time decision-making but also enhances overall operational effectiveness in public safety.

EthicsPoint, NAVEX One GRC Information System’s hotline and incident management solution works for all sizes of organizations. Users can view and manage all misconduct reports with EthicsPoint's central system. Analytics are available to view trends and generate reports. It also offers collaboration tools that enable users to track, measure, and mitigate the risk impact of their company's activities.

X-FIRE™ (pronounced “crossfire”) stands out as Agnovi’s premier investigative case management software tailored specifically for police and law enforcement professionals. Created with the needs of investigators in mind, X-FIRE serves as the leading solution for managing significant investigations from the onset of the incident to the final steps of court disclosure. Its user-friendly interface, coupled with comprehensive features, makes it both a powerful and cost-effective choice. The software boasts advanced disclosure controls that safeguard sensitive information related to investigations, and it facilitates case categorization that enhances operational metrics. Additionally, X-FIRE seamlessly integrates incident management and tracking capabilities, ensuring a smooth workflow. It is compatible with major database systems such as Microsoft SQL Server, Oracle, and MySQL, and includes customizable workflow management, as well as tools for tracking investigator time, expenses, and assets. Feedback from law enforcement agencies has played a crucial role in driving the significant enhancements made to X-FIRE. With its ability to support large investigative teams, X-FIRE offers advanced workflow solutions, sophisticated communication tools, and robust business intelligence functionalities that are essential for modern law enforcement operations. This makes X-FIRE not only a tool but a partner in the pursuit of justice.

The Compliance Genie is an Award-Winning All-in-One Safety and Health App from Be-Safe Technologies. This H&S compliance software allows you to better manage your company's health and safety, including audits, documentation, and risk assessments. The software is cloud-based so accessing it from any device, whether a laptop, tablet, or mobile, is easy for you, your employees, and your contractors. The Health and Safety App is easy to download and provides a solution for every problem. Check out the video to learn how our Health and Safety App can help your company be safe, compliant, and secure.

VIXN is an investigative case management platform that provides: • Maps all case data to show nexus and knowledge gaps • Sources case data and structures information to aid in analysis • To reveal insights, filters, indexes, or visualizes data • Allows investigation collaboration and casework organization • Creates actionable entity profiles, and automated client reports The VIXN engine is an identity solution platform that automatically resolves identities Data aggregation of entities-of-interest that are involved in an investigation This system crunches large amounts of information to find vital clues. Open source powered VIXN engine can be used to create proprietary data streams and UI formats.

The UniCourt Enterprise API delivers real-time state and federal court data via LegalTech’s only API-first platform for business development, litigation strategy, docket management, and more. Unlike legacy providers, UniCourt provides an API-first plug-and-play architecture and leverages highly sophisticated data normalization to deliver the comprehensive and well-structured dataset needed to power the next generation of legal analytics.

IMS serves as a robust case management solution favored by private investigators and investigative firms globally. Regardless of whether you are an independent investigator or part of a larger agency, our case management software equips you with essential tools to oversee your active investigations and maintain organization. This software allows you to document all elements related to your cases, collaborate with fellow agents, and ultimately present the final outcomes to your clients. With an advanced notification system, you will always stay informed, simplifying the management of numerous ongoing cases simultaneously. Additionally, you can utilize the integrated reporting features to create case summaries and generate printable reports that include a comprehensive log of all activities and developments. This way, you ensure that every detail of your investigation is meticulously recorded and easily accessible.

One platform allows you to monitor productivity, conduct investigations, and protect yourself against insider risks. Our powerful workforce analytics will give you visibility into the activity of your remote or hybrid employees. Veriato's workforce behavior analytics go far beyond passive monitoring. They analyze productivity, monitor insider risks and much more. Easy-to-use, powerful tools to keep your office, hybrid, and remote teams productive. Veriato’s AI-powered algorithms analyze user behavior patterns, and alert you to any suspicious or abnormal activity. Assign productivity scores for websites, programs and applications. Choose between three types: Continuous, Keyword Triggered, and Activity Triggered. Track local, removable and cloud storage as well as printing operations. Files can be viewed when they are created, modified, deleted or renamed.

Case IQ makes it easy to manage HR, fraud, compliance investigations, and more from start to finish with i-Sight. i-Sight is a cloud-based solution that helps organizations manage their investigations and analyze the results. The top features include workflow alerts, case review, collaboration, trend reporting, case assignment, and workflow alerts.

Casepoint is the trusted data discovery platform for large corporations and government agencies. Leveraging the power of AI and advanced analytics, its end-to-end platform empowers teams to seamlessly collect, preserve, and discover vast amounts of data from diverse sources, enabling secure data-responsive workflows at enterprise scale.

SmartCase offers a versatile and budget-friendly records management system tailored for government, public, and private sectors. This end-to-end solution serves as a customizable platform for incident, investigation, and case management, enabling users to efficiently handle cases through intuitive visuals and workflows. With SmartCase, you have the freedom to organize and manage your cases according to your specific needs, ensuring a personalized approach to case management. Altia stands by your side with dedicated support throughout the entire process, from initial implementation to ongoing operations, minimizing disruptions to your daily tasks. This commitment to support continues for the duration of your contract with Altia. The SmartCase system is designed to securely capture essential information in your preferred format, facilitating seamless communication among all stakeholders involved in the investigation process. Developed in collaboration with Microsoft, SmartCase prioritizes security while delivering a powerful management experience. Ultimately, SmartCase empowers organizations to streamline their case management efforts while enhancing collaboration and efficiency.

Fire Files™ serves as a comprehensive records management system specifically designed for investigations related to fire, arson, bomb threats, and police work. For more than a decade, it has been adopted by numerous municipal, county, and state agencies to streamline their investigative case management and reporting processes. Equip your investigators with the tools they need to succeed! Fire Files allows users to efficiently manage various aspects of their cases, including tracking suspects, organizing evidence, documenting narratives, and storing images, all while enabling one-click report generation. Are you a Value Added Reseller (VAR) catering to clients in the public safety or law enforcement sectors? Elevate your sales and distinguish yourself from competitors with our premier software and IT solutions, which can help you earn substantial commissions and create a reliable stream of recurring revenue by collaborating with ALBX Solutions. Furthermore, if you are affiliated with a college, university, or continuing education institution that offers programs in criminal justice, public safety, fire sciences, industrial safety, risk management, or law enforcement, you will be pleased to know that our software is available at no cost for use in computer labs and classroom settings. This presents an excellent opportunity for educational institutions to enhance their curriculum while providing students with hands-on experience in an essential area of public service.

Empower your team, vendors, and clients to collaborate securely on cases while managing communication through logs, emails, and instant messaging, all while controlling access and visibility. With VCM, your business tasks are centralized, and our automation streamlines processes to save you valuable time, emphasizing the concept of "billing as you work" to enhance profitability. Virtual Case Management® offers a comprehensive online solution that encompasses contact, case, and document management, alongside integrated accounting, template reports, and seamless email/IM functionality throughout the case lifecycle. By focusing on the daily processes users engage in, we consolidate and automate these tasks into a single-step solution, eliminating the cumbersome multi-clicks and numerous pages typical of online systems. All case data is conveniently maintained on ONE PAGE, leading to a significant time savings of about 30 minutes each day, translating to approximately 10 hours a month. This efficiency not only improves productivity but also allows users to concentrate on case quality and outcomes.