Best Web-Based Help Authoring Tools of 2024

With ClickHelp you can create online FAQs, help files, user manuals, knowledge bases, guides, etc. and publish them instantly. Also, you can create printed documentation in various formats. ClickHelp is easy to set up and use - no installation, runs in a web browser and supports multiple platforms: Mac OS, Windows, and Linux. Why ClickHelp? Here are some points: * Easy to use WYSIWYG topic editor, as well as HTML source mode. * Translation module to create a multi-language documentation site * Password-protected online help. * ClickHelp can import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc. * Powerful full-text search. * In-depth analytics and reporting. * Context help engine. * Branding options. * Global find and replace. * Automatic link validation and update. * Dynamic content support for single-sourcing - snippets, variables, conditional blocks. * Single Sign-On support for Google, Microsoft Azure AD, Salesforce and custom * OpenID Connect providers * Taxonomies * Readability scores and metrics. Integrations: Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, YouTube and much more.

Document360 is knowledge base cloud platform that allows you to build an excellent self-service knowledgebase for your customers or internal users. (public and private knowledge bases). It has comprehensive features, including uncompromised writing, extensive theme support, built-in analytics, enterprise-grade restore/back-up, and versioning. Also, you can generate API docs for internal and external users using your API definition files for developers Benefits of Document360: - Smart, instant search: Google-like search to find quick help andynamically search for the most relevant articles. - Built-in Analytics: This feature filters data to provide the report with actionable data and insights. - Integrations Document360 integrates seamlessly with third-party apps such as Disqus and Intercom, Zendesk or Slack, Olark or Microsoft Teams, Google Analytics and many more. Our most prominent customers include Microsoft and Harvard University, Stackify, and many others.

ProProfs Knowledge Base software is a knowledge management tool that creates highly-searchable online FAQs to improve customer service and reduce ticketing. ProProfs allows you to centralize all your files, documents, and how-to articles so they are accessible across all devices and platforms. Organizations can easily share vital information to support their sales, customer service, and support teams. It's also a great way to introduce new employees to company procedures during onboarding. ProProfs Knowledge Base increases productivity by making it simple for customers and employees to find what they are looking for wherever and whenever they need it. ProProfs Knowledge Base Software eliminates the need for repeating the same questions.

Archbee is a lightweight, flexible docs tool. Build product documentation, internal wikis, knowledge bases, API references, developer guides, changelogs, diagrams — in one app. Archbee helps your team communicate asynchronously. This makes you effective and remote-ready—one of the fastest & smartest editors ever strapped on a documentation tool. If you have a complex product or your users are developers, you need product docs. We make it mega easy to set up branded docs on your domain with all the bells and whistles.

HintEd makes it easy to quickly onboard new employees into digital platforms. It does this without the need for them to leave their workplaces. HintEd is a no-code tool. It includes plugins, standalone windows applications, and SDKs to create interactive in-app walksthroughs (hints popups, tooltips), for enterprise applications: desktop and web. Our services help companies reduce training costs by up to 2x, increase employee onboarding, and reduce support costs by 70%. HintEd replaces User handbooks, face to face training, and video guides. It is the ideal solution for SMBs as well as Enterprises looking to automate customer/software support and software training.

The Help Generator is a tool that allows you to create help files, browser-based help, and printed documentation. The modern Office-style help editing environment features many features that will make you more productive and ensure quality output. Edit with WYSIWYG Help Editor (HTML). The modern Windows fluent ribbon makes it easy to use. The Help Generator help authoring program can be used to create standard windows help files. Also known as chm files, compiled html help files, or chm files, as well as browser-based help for any Windows application. The Help Generator addin creates a descriptive topic page for each form in your application. This page includes a title, screenshot and image map as well as sections for all controls. The pages created by the add-in have been integrated into your application automatically so you can get instant F1 support for context-sensitive help. Visual Studio.NET, Visual Basic 6 or Microsoft Access add-ins are available.

HelpScribble is an easy-to-use, full-featured tool that allows you to create help files from the beginning to the end. From the same HelpScribble project, you can create WinHelp (.hlp), HTML Help (.chm), and a printed manual as well as online documentation (on a website). You can reuse work from another help authoring tool by importing HPJ+RTF files or using a help decompiler. No matter what development tool you use, you can use the HelpScribble help files to provide context-sensitive assistance with Windows applications. HelpScribble can also be used to create standalone portable documents. HelpScribble is compatible with Windows 98, ME and NT4, 2000. XP, Vista. 7, 8, 8.1, 10 and 7. HelpScribble can create help files for all versions of Windows. It also supports Windows 3.1 and 95. Download the free trial version to see HelpScribble in action.

The cloud's fastest markdown editor. Technical writers created it to improve the UX and simplify the writing process. Team draft links and same-page authoring. This tool was designed from the ground up to improve collaboration between developers, writers, and the entire organization. You can store your content in a dedicated repository that allows for powerful search and tagging, as well as full version control. You won't have to worry about duplicate files or confusing version names. Modular content publishing lets you choose your preferred topic-based authoring style and single sourcing to maximize content reuse. No more dead-end wikis. Your internal documentation is now more accessible and dynamic than ever. In just a few clicks, you can create company-wide private documentation or role-specific guides to new hires or reporting. Unlimited documentation hosting available with the option to host on a custom domain, integrate publishing to external services, or self-hosting.

Doc-O-Matic allows you to quickly and easily create source code and API documentation. It also allows you to author general purpose documentation in many formats and styles in a short time. Doc-O-Matic can take source code and comments and add conceptual topics and external input to create documentation. Doc-O-Matic's single-source approach allows it to generate many types of output from one documentation base. Doc-O-Matic creates HTML-based Help files, including HTML Help, Help Viewer 2.x, and browser-based Web Help. Doc-O-Matic can also create printable documentation in RTF and PDF formats. XML output is ideal for post-processing. Doc-O-Matic documentation is rich in features. It automatically cross-links all documentation, including source code, and provides tabbed and collapsible sections. Your Help bridges this gap by seamlessly integrating into existing library documentation.

You can create documentation that is easy to host and technical-free. Write as you are used to. Your text should be formatted and styled exactly like a word processor. No need to use complicated syntax if it's not what you want. You can publish your document instantly by clicking one button. Easily structure chapters, sections, and pages. Focus on your product. You don't need any programming experience to delegate writing. Easy hosting of documentation software. You can either create your own domain or use ours. You can choose a theme, add your logo and customize it to match your brand. Ask for help from other members of your team. You can restrict access and assign roles to users. You can easily make documents private and password-protected for personal or internal use. You can publish confidently knowing that your previous work is protected and backed-up. You can download or restore any time. Documentation software that makes it easier to create documents.

WebWorks can help you increase product value by reducing time it takes to publish and increasing time spent building value in the documentation that is sent to your customers. One-Click Publishing is the fastest and most accurate way to publish documentation. One-Click Publishing is a publishing workflow that allows you to create, generate, and deliver. It's a simple workflow that is flexible, intelligent, and agile so you can spend more time creating your message and less on publishing. ePublisher offers One-Click publishing via a customizable template we call ePublisher stationery. ePublisher Stationery contains instructions that guide you through the publishing process. A stationery design can be saved once it is completed. This allows for sharing with other department members to reduce the work load. ePublisher Designer allows you to customize your stationery to meet your publishing needs. This makes it the most scalable workflow to deliver product-ready document sets quickly and efficiently.

HelpNDoc includes all the tools needed to create complete help files and documentations. Everything is included in HelpNDoc, from the table of contents to final documentation layout. HelpNDoc's user interface is designed to be easy-to-use and clear. The various tools are grouped using the Microsoft Office ribbon design. Contextual elements such as picture or table edit operations will only appear when they are needed, greatly simplifying the overall experience. HelpNDoc has all the tools you need to create great documentations. The table of contents editor (WYSIWYG topic editors, keywords editor, and library) are all part of the HelpNDoc environment. HelpNDoc comes with a word processor that makes you feel immediately at home.

HelpStudio makes it easy to create, publish, and integrate procedures, documentation, and help systems with your desktop, mobile, or web applications. You can generate output in cross-platform Browser Help. It is responsive for tablet and phone, HTML Help (CHM), Help 2.0, Microsoft Help Viewer (the Visual Studio Help Format), or printable PDF. Localization support is built in so that your help system can be distributed to a global audience. HelpStudio seamlessly integrates a WYSIWYG authoring platform, Html-based layout templates, and customizable Content Widgets. This makes it easy to create consistent, professional-looking help systems and localize them with minimal effort. There are no dependencies on Word or other editors. Source Control integrates with HelpStudio for Team Working and Collaboration. HelpStudio supports Unicode in all languages, including Japanese, Chinese, and Korean. Unicode support does not come at a high price.

Secure cloud-based authoring, collaboration and workflow management for technical writers and documentation groups. It's now easier to manage content and projects. MadCap Central, the only cloud-based solution, allows your team to track and manage tasks, schedule and automate workflows, host and publish content and expand your authoring capabilities by integrating subject matter expert (SME), review and contribution. MadCap Central offers a secure cloud-based content management system that integrates with powerful on-premises authoring, publishing, and review. MadCap Central's user interface allows you to easily organize your content, projects and users. You can personalize your dashboard to make it easy and efficient to work. You can upload projects, import files from other users, assign users and set project statuses. You can also receive notifications about activities.

Help+Manual is a fully featured documentation tool. It is as simple as a word processor but much more powerful. It gives you the power and flexibility of an XML editor. This tool also includes powerful features to generate and edit help and documentation files, including full support of multimedia and complex modular projects. It doesn't matter if you want to publish documentation for desktop, mobile, iOS, Android, Windows help, or PDF user manuals. Help+Manual makes it easy! Single source documentation is more than simply putting the same information in different formats. Conditional tags can be used to mark content and create different outputs for each publication channel. No post-processing is necessary. Help+Manual takes care of the complicated aspects of documentation generation. However, power users can access the code to modify topic and layout templates, and much more. Help+Manual offers the best of both worlds.

Multi-step procedures are often needed in Technical Documentation. We use bullet lists, and we also add screenshots and text. We add more information, and readers are more likely to lose track. An Xplain, or as we call it, a series of slides that are freely arranged on a large canvas to spark your imagination. HelpXplain is ideal for embedding slideshows into web pages or technical documentation. You can create animated tutorials and quick instructions in minutes, instead of hours. HelpXplain creates animated screenshots that can be edited and replaced at any time. HelpXplain can also record multiple-page screencasts of programs that are running in autoplay mode, just like a video. It is much easier to record and edit them than creating a video. All Xplains comply with HTML5 and Javascript standards.

Doc-To-Help makes publishing content to any format or device easy. Your Microsoft® Word content can be made more user-friendly by automatically generating tables of contents, indexes, and more for enhanced searching. Use the "Write Once, publish Anywhere" paradigm to publish to any number output types or devices. Doc-to-Help allows you to maximize content reuse while also managing documents so that you don't have multiple versions of documents with the same content. MadCap Doc-ToHelp's pre-written manuals are rich in content and provide everything you need for customizing important documents to your company. Our professionally written documents are included with every Doc-To-Help order. They can be used to create, customize, and publish web- and print-based Employee Handbooks, as well as Medical Policy and Procedure Manuals.

A document management system designed for aviation will help you ensure compliance. Our document management system for aviation professionals allows you to join more than 20,000 aviation professionals in creating manuals quickly and easily. Simple & Efficient. The modules allow you to concentrate on writing. You can create live links between your aviation manuals, and regulatory requirements. No more transferring files back and forth You can easily review your documents. Reduce mistakes. Make sure everyone has the most recent revision. Keep up-to-date on compliance libraries and automated compliance monitoring. Simple editing. Full control. A document management system for aviation makes editing easy. Our document management system and reader app make it easy to distribute aviation manuals quickly. Live linking to FAA and EASA, CASA, etc. Highlights word-by–word impact Checklists for compliance.

The audio guide platform for all. Our website allows you to create audio guides for smartphones in multiple languages for any location. Profit from their success. It's fast and easy. Automatic translation into 11 languages will increase inclusivity. Audio guides of consistently high quality. Accessibility for partially sighted visitors is greatly improved. No need for recording or any tech. Authors can make money from the sale of guides. We've revolutionized the audio guide industry by utilizing advanced AI text to speech. We have enabled anyone to independently create and publish audio guide through our website. You only need a script and a few pictures! Once you have published an audio guide, it can earn you additional income without any further effort! Watch your audio guide grow in popularity and sales. We can create an audio guide for you. Contact us to get started.

Heretto is the ultimate AI-powered content operations platform for customer-driven companies. Empower users to resolve product issues independently with our end-to-end cloud-based CCMS, Deploy API, and Portal. Create, manage, and distribute personalized documentation seamlessly for exceptional content experiences.

A system that makes it easy to create, manage, and deliver content efficiently is essential. Arbortext allows you to create a single flow for data and resources that will allow content to be linked to anyone in the field. As the information flows through the business process it will be available to anyone creating technical information or other service content. Arbortext will link these sources and provide a managed way to deliver that information to those in the field or at their home offices. Unlock a seamless flow data across the value chain that will link all phases of the product's life cycle. Keep connected to engineering data by automatically updating content as product development changes occur. XML authoring allows you to reuse and leverage content.

Unify the way you create and translate enterprise content. Securely streamline communication with prospects, customers, partners and influencers worldwide. Tridion connects people and processes through the largest portfolio of collaborative Content Management, Knowledge Management, and Headless delivery technologies. Accelerators and RWS Translation Management solutions can be combined to increase global reach. You can take complete control over your content repositories, avoid duplicate content in multiple locations, and delight customers and partners as well as employees. You can easily manage policies, procedures and guidelines, as well as other high-value information. This will help you avoid document overload, file system chaos, and legal liabilities. You can easily manage multiple websites, landing pages, and country websites in different languages for multiple brands.

Author-it cloud-based component authoring solutions are specifically designed for key industry sectors and specific applications. We are the only truly integrated platform of its kind and provide user experiences that are tailored to the problems they solve.

You can deliver the most accurate and current technical content. Our publishing suite for S1000D has been proven in the industry. It includes functionality that is optimized for each stage of your publishing process. You can manage complex technical documents and provide critical information to meet objectives, reduce mean-time-to-repair (MTTR), and keep your assets up-to date and deployed. Our easy-to-use tools make it easy to get started with S1000D. SDL S1000D Foundation Suite can help you streamline your S1000D project startup efforts up to 70%. Our unique startup solution and services make building a solid foundation for any S1000D-based projects easy. Edit, manage, publish and manage your data using one the most easy-to-use common source databases (CSDB), to improve content accuracy and speed up delivery throughout your content life cycle.

OnPlan work instruction software makes it easy to efficiently create, maintain, and deploy maintenance instructions for large industrial equipment. AssetOn's OnPlan work instruction software is designed for maintenance departments that are frustrated by the time it takes build and manage maintenance documents. OnPlan software and services allow users to quickly create, manage, and deploy high-quality work instructions and inspection sheets using repeatable elements. This makes it easier to plan and execute jobs safely and efficiently, resulting in fewer injuries. The solution is specifically designed for asset managers and owners who own heavy industrial assets. You will receive detailed hazard and control alerts, stop-and-halt steps, and management of fatal risks. Document development and management costs can be reduced by up to 50% Clear instructions and job readiness checks can reduce execution time by as much as 20%