Author-it Description

Most content teams are drowning in documents - not because they lack writers, but because their tools weren't built for the scale, complexity, or compliance demands they're actually working under. Author-it was.

For over 25 years, Author-it has been the CCMS of choice for organisations where documentation accuracy isn't optional. Manufacturing teams managing hundreds of product variants across 20+ languages. Software companies decoupling their help content from product release cycles. Utilities teams where a procedure gap isn't a typo problem - it's a regulatory one.

The core architecture is built around component content: Topics (individual content units), assembled into Books (deliverables), stored in a central Library. Write once, publish everywhere - to HTML5, PDF, Word, SCORM/eLearning, XML, DITA, and AION, Author-it's structured JSON format built specifically for LLM and RAG pipeline consumption. This is the AI Content Foundation angle: your structured content, already tagged, already resolved, already formatted for machine ingestion.

Built-in modules cover the full content lifecycle: structured authoring (no DITA or XML expertise required), translation workflow management with XLIFF export, multi-stage Review & Approve with full audit trails, variant and conditional content management, and publishing to multiple simultaneous output formats.

Customer outcomes include $3M+ annual savings and 60–70% content reuse in global manufacturing, $2M+ savings and 90% reuse in enterprise software, and ISO/508 compliance achieved unlocking government procurement.

Author-it is cloud-hosted SaaS, headquartered in New Zealand, with offices in Seattle and the Netherlands.

Pricing: Contact for pricing @ author-it.com

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Pricing

Pricing Information:
Author-it Cloud is priced on a modular, per-seat basis. Contact for a tailored quote.

Core platform includes the Library, structured authoring, and publishing. Additional modules are licensed separately:

Translations module — Full translation workflow management, XLIFF export/import, locale variant management, change tracking to minimise retranslation costs

Reviews module — Multi-stage review and approval workflows, SME collaboration, deadline management, full audit trail

AION publishing (Included in all with no extra charge) — Structured JSON output for LLM and RAG pipeline ingestion (AI Content Foundation)

Honeycomb eLearning — SCORM-compatible course authoring and publishing

Magellan web portal — HTML5 help portal publishing with search integration

Professional Services — Information architecture consulting, implementation, onboarding, and migration support
Free Version:
Yes

Integrations

API:
Yes, Author-it has an API
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Company Details

Company:
Author-it
Year Founded:
2000
Headquarters:
New Zealand
Website:
www.author-it.com
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Media

Play Video Author-it Author Module - where the magic happens Author-it Quick Contribute Author-it home Author-it translations - import and export jobs or connect to your favourite TMS Author-it published jobs - automate your publishing workflows with ease
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Product Details

Platforms
Web-Based
On-Premises
Types of Training
Training Docs
Live Training (Online)
In Person
Training Videos
Customer Support
Business Hours
Online Support

Author-it Features and Options

Content Management System

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
Text Editor
Version Control
Video Content
Website Management

Software Documentation Tool

Access Roles / User Permissions
Collaboration Tools
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
Webhooks
reStructured Text Support

Help Authoring Tools

Content Library
Import HTML / Word
Multi-Format Output
Search
Templates
Translation Tools
Version Control

Author-it User Reviews

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