Best Fundraising Software of 2024

Find and compare the best Fundraising software in 2024

Use the comparison tool below to compare the top Fundraising software on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.

  • 1
    Virtuous Reviews
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    Virtuous is the only responsive fundraising platform that enables nonprofits to build stronger donor relationships and increase their impact with confidence. Virtuous can help you unify and empower your team to achieve your goals. The world in which you fundraise has changed. Virtuous is your growth partner in the new normal. We unify your fundraising, marketing and donor development activities, eliminate redundant back-office tasks, provide insights and signals, and help you deliver dynamic donor experiences at scale. All the features you would expect from a solid CRM, plus data insights that will help you build deeper donor relationships. Email marketing, mail segmentation and campaign tools are all part of a robust CRM that increases engagement. Data-driven donor insights powered from wealth, social media engagement, location, and any other data to help listen to constituents at large.
  • 2
    SchoolAuction.net Reviews
    Top Pick

    SchoolAuction.net

    SchoolAuction.net

    $79/event
    434 Ratings
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    SchoolAuction.net offers a full-service auction management system that can be used to manage virtual events, in-person gala auctions, and hybrid events. You can sell tickets, solicit donations, create your catalog, and then print all the collateral needed before the event. Then, manage the entire event night from check-in to check-out. You can either use our credit card processor or connect your own (must work with Authorize.net and other supported gateways). Want to maximize your group's fundraising by earning money in between auctions? A choice of templates makes it easy to create unique online campaigns for all of your fundraisers: crowdfunds, annual giving, online stores, event tickets, memberships, pledge-athons and so much more.
  • 3
    Submittable Reviews

    Submittable

    Submittable

    $10000.00/year
    345 Ratings
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    Submittable powers you with tools to launch, manage, measure, and grow social impact programs. From grants management to corporate social responsibility programs, partner with us to start making a difference, fast. With a smarter, more efficient workflow, Submittable leads to better decisions and bigger impact. Submittable has powered over 145,000 social impact programs, receiving nearly 25 million applications. Teams save an average of 3.4 hours per week per admin and 2.6 hours per week per reviewer, and over half of Submittable customers launch in 14 days or less—no wonder 95% of customers report they are happy with Submittable. Corporations, government, foundations, non-profits, and organizations of any size, anywhere in the world. Power your community investment and employee engagement programs with Submittable.
  • 4
    WinningBidder.com Reviews

    WinningBidder.com

    WinningBidder.com

    Free
    85 Ratings
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    WinningBidder.com offers free online auction software tailored for fundraising purposes. Our user-friendly software ensures that event organizers can initiate an auction within minutes, while maintaining a rich array of features. Bidders can take advantage of features such as maximum bidding, outbid alerts, and dynamic "popcorn" bidding. Rather than requiring bidders to download an app, our approach involves sharing a personalized auction URL with supporters. This enables them to explore listed items and place bids using any device. The system operates at remarkable speed, making it particularly suitable for events held in areas with unreliable connectivity, such as charity golf outings. For transaction processing, there's a fee of 2.9% plus 30 cents per transaction. Over 90% of winning bidders cover this fee during the checkout process. We rely on on voluntary tips from successful bidders. WinningBidder.com imposes no restrictions on the quantity of items, bidders, or events, making WinningBidder.com the ideal solution for all your online auction requirements throughout the year.
  • 5
    GiveForms Reviews
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    Powerful Fundraising for Nonprofits GiveForms allows you to seamlessly embed a form onto your website. Visitors can donate via credit card, PayPal or Google Pay. GiveForms is a user-friendly, human-centered design that will help you increase your online donations.
  • 6
    DonorPerfect Fundraising Growth Platform Reviews
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    DonorPerfect is the most comprehensive solution in fundraising, with everything nonprofits need to grow. It helps your team manage donations, contacts, receipting, reporting, email, and fundraising initiatives from a single system. With automatic monthly giving, integrated online donation forms, standard and custom reports, Constant Contact email, auction management, and a network of integrated partner solutions, DonorPerfect is ideal for organizations of all sizes.
  • 7
    Casebook Reviews

    Casebook

    Casebook

    $29 per user per month
    124 Ratings
    Casebook is a provider of configurable software solutions for human services. We acknowledge the unique needs and requirements of each human services organization, be it a social services agency or a community services nonprofit. Our all-encompassing cloud-based solution is meticulously developed to streamline operations throughout the entire process, from intake to reporting. What sets Casebook apart from generic information management software is its tailored approach, specifically catering to the distinct needs of human services professionals. Through close collaboration with industry experts, we have ensured that our platform effectively addresses the critical aspects of data management and daily reporting that you heavily rely on. By choosing Casebook as your trusted companion for human services software, you unlock a platform that goes beyond expectations, enhancing service delivery and reporting while optimizing your organization's overall efficiency. We encourage you to reach out to us today for a deeper understanding of how Casebook can revolutionize your human services operations. Contact us to learn more about our purpose-built platform and our scalable per user pricing options.
  • 8
    Sumac Reviews

    Sumac

    Societ

    $99 per month
    129 Ratings
    Sumac Case Management is an all-in-one solution for human & social service organizations. Effortlessly manage client intake, case notes, service delivery, and schedules; track clients, caseworkers, volunteers, and donors; and report on key metrics to report back to funders. HIPAA & PIPEDA Compliant and includes: Top-rated support Case portal - manage clients and cases on the go Built-in mass email Client intake forms Helpline & Referral Tracking Outcome-Based Reporting Need to do more? Add Sumac Donations, Grant Management, Volunteers, and more. Sumac Case Management is perfect if you’re looking for: - case management software for social workers - social work case management software - human services software - social services software - human services case management software - case management software social services - nonprofit case management software - case management software for nonprofits Or if your nonprofit falls into any of these categories: Food Bank, Social Welfare Org, Community Services, Child & Family Services, Shelter, Health Services, Mental Health Org, Hospice
  • 9
    Member365 Reviews
    Member365 knows that technology can be difficult to manage. Anyone who has had to deal with complicated spreadsheets, software programs, payments processing, and other important matters that go along with running an association knows how important it is to have reliable support. Member365 is the support system that you have been searching for!
  • 10
    NewOrg Reviews
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    NewOrg

    NewOrg Management System

    $350/month for 5 users
    51 Ratings
    NewOrg is a robust platform that allows non-profit organizations to integrate information from all areas of their operations. This allows them to better manage clients, volunteers, services, donors, donations and outcome. It also provides the ability to schedule activities, sign-ups, communications, surveys and fundraising activities. NewOrg is a powerful platform that can help you manage your committees, donors, events, and memberships to ensure that your organization runs smoothly.
  • 11
    Eventgroove Reviews
    Top Pick
    Eventgroove allows event organizers and national and international non-profits to promote and sell tickets online for their virtual, hybrid and in-person events. You'll have all the tools necessary to execute the event that you've been planning, thanks to our fundraising capabilities and premium eCommerce solutions. We don't charge platform fees! Eventgroove solutions simplify event management for you, your team and yourself.
  • 12
    InfoFlo Reviews

    InfoFlo

    InfoFlo Solutions Inc

    $199.00/month
    186 Ratings
    Case Management Software made simple to allow you to focus on your non-profit. 360-degree views of all your cases from a single dashboard. Get rid of your excel documents and access your data anywhere, on any device. InfoFlo will provide you with a system that is fully customized to meet your needs at an affordable cost.
  • 13
    PCR Educator Reviews

    PCR Educator

    PCR Educator

    $6000 per year
    3 Ratings
    PCR Educator's web-based CRM system for schools is an integrated database that connects all your schools, ensuring seamless experiences for students, families, and staff. The PCR Educator K-12 school management system, admissions software, improves the experience of prospective students and applicants. It creates unmatched efficiency and facilitates more meaningful connections. PCR Educator School Information Management System Content Management System (CMS), which links directly to the school management software, provides personalized content for all members of your community. PCR Educator school management system - Community Connect - a platform that connects your entire community, including students, teachers, alumni and friends.
  • 14
    Alaya Reviews
    The platform that empowers companies and employees to create a purpose-driven culture. We create experiences that bring out the human side in work. This allows companies and employees to do good and measure how they are doing every day. Your employees can participate in the achievement of sustainable goals by volunteering, giving, and taking simple actions like biking to work, saving energy, and committing to a healthier life.
  • 15
    Give Lively Reviews
    We’re a tech company reimagining the future of digital fundraising for nonprofits – powerful, practical and free. Nonprofits make the world a better place. They address tough challenges and complex issues like gender and racial equality, reproductive health and LGBTQ+ rights, social and environmental justice, education, domestic violence, immigrant services and more. But they also face internal challenges. Fundraising tech can be costly, and appealing to donors in a crowded digital world is easier said than done, even as the number of donors giving online increases at an exponential rate. So we set out to develop an intuitive and free fundraising platform that serves nonprofits’ needs and disburdens them of for-profit fundraising software. By providing our technology for free, we empower nonprofits to devote more funds to their missions. We believe nonprofits shouldn’t sacrifice their means to satisfy their missions. Our powerful and practical fundraising solutions are free for nonprofits and intuitive for donors. Nonprofits using Give Lively have raised more than $400 million for their critical work, saving $25+ million in tech fees and charges. We share the love – for free, forever.
  • 16
    Gyve Reviews
    Everyone has a next step to take in generosity. It is our job to help meet people where they are in their generosity journey and assist Church leaders in guiding them forward. There are four distinct giving stages, and the Gyve platform is designed to facilitate movement through them to help people grow in generosity.
  • 17
    Little Green Light Reviews

    Little Green Light

    Little Green Light

    $45.00/month
    1 Rating
    Our cloud-based donor management software and fundraising platform integrates with many software tools you already use; saving you time, money, and focused on your organization's mission. The flexibility to integrate with leading software tools like QuickBooks Online, Constant Contact, Zapier and more; positions Little Green Light as the donor management and fundraising platform of choice to build support and scale with your organization as it grows. Tasks such as donor management, tracking fundraising efforts, managing volunteers and events, sending acknowledgement and appeal letters, and more; can all be done within a single platform anywhere there is an Internet connection.
  • 18
    SportsPlus Reviews

    SportsPlus

    Thapos Inc

    $49 per month
    1 Rating
    Modern and feature-rich sports management software platform for clubs, leagues, governing bodies, tournament operators, sports facility managers, teams, coaches, officials, players, and parents. Mobile-friendly and secure all-in-one sports platform to manage registrations, payments, scheduling, teams, leagues, tournaments, facilities, communication, fundraising, members, website, and mobile app. In-built team management app for all organization teams and integrated player portal for all players.
  • 19
    Vega Reviews

    Vega

    Vega.Works

    $75/month (unlimited users)
    1 Rating
    Smarter, more affordable, all in one charity and not-for-profit platform. Software for fundraising and management that is simple yet powerful for any charity, group, or club. Get the best value software for your charity and not-for profit organization, and you will get the best results. Vega's management software for charities and charity software.
  • 20
    DonationMatch Reviews
    DonationMatch is a social-good platform that streamlines how companies donate in-kind donations for nonprofit events and programs. Our system is modeled after Match.com and allows organizations to be eligible for multiple donations of products or services. Geographic and demographic criteria are set by community giving decision-makers and marketers. DonationMatch for Companies & Brands - Turnkey, customizable handling of incoming donations - Missing targeted opportunities - Built-in screening and recordkeeping. Real-time statistics. - Direct-to-organization grassroots giving and marketing DonationMatch for Nonprofits - Common application for donation eligibility - Network of companies that are willing to donate - Automated tracking of all requests, offers, responses Social media cheat sheets to thank donors
  • 21
    Blue Utopia Reviews

    Blue Utopia

    Blue Utopia

    $20 per month
    1 Rating
    Software and data system that integrates to support Democratic and Progressive organizations. Tools for fundraising, communications and advocacy. CRM, compliance reporting. All are tightly integrated and complemented by intelligent data and services. An integrated software and data system that enables you to build better relationships, deliver better communication, raise more money and organize supporters. It also allows you to grow your organization to make positive change. BlueUtopia is trusted by over a thousand organizations to help them build, communicate and raise funds, and win.
  • 22
    Servant Keeper Reviews

    Servant Keeper

    Servant PC Resources

    $250.00/one-time
    1 Rating
    Servant Keeper is a comprehensive church management system that can be used by churches and non-profits of any size. Servant Keeper is trusted by more than 30,000 churches. It allows organizations to track donations and communicate with donors. Servant Keeper is easy to use and adaptable to any ministry. It also allows churches and non-profits to store detailed member information.
  • 23
    Continue to Give Reviews

    Continue to Give

    Continue to Give

    $15.00/month
    1 Rating
    We are the #1 online giving platform that is cleanest and most convenient. Text giving is great for events and regular givers who love to give via text. Our giving app is perfect for repeat donors. It makes it easy to donate or tithe. Visa's new charitable rates program has allowed us to offer lower transaction rates. We have teamed up with Visa. We offer a complete church and donor management system. The Customizable Dashboard will keep you informed about the most important stats to you. The drag-and-drop form builder makes it easy and powerful. Our powerful tagging system allows you to segregate who gets what by using lists and tags. Our system automatically tracks everything, from giving to small groups to communications for each contact. It is important to remember that a promise not to give is not the same thing as giving. Don't ever lose a pledge again. Our powerful pledge management system will remind pledgers that they must give and keep track of when they do.
  • 24
    Virtual Fan Video Reviews
    Virtual Fan Video allows sports teams to live stream their games and raise funds. Virtual Fan Video is free and the team decides the retail price. Virtual Fan Video does not require any special/expensive equipment. It is also portable. You can thus live stream all games at any level from any location.
  • 25
    Silent Auction Pro Reviews
    Top Pick

    Silent Auction Pro

    $449/yr unlimited events
    37 Ratings
    Complete event management software for charitable fundraising. Silent Auction Pro supports Virtual, In-Person, and Hybrid events. Quickly and easily manage donors and donations, sell tickets, manage seating assignments, bundle items to create an awesome online auction catalog then go live and let the bidding begin. We also support Live auctions, Fund-a-Need / Raise the Paddle, Text-2-Donate, Giving Campaigns. Stuck? Don't panic - we have World Class Support and love talking with customers. We are the #1 rated and reviewed fundraising solution with over 600 reviews and a 4.8 star rating.
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Fundraising Software Overview

Fundraising software is a type of software system designed to help organizations with their fundraising activities. It is a comprehensive suite of tools and features that streamlines the fundraising process by automating tasks and simplifying data management. Fundraising software can help an organization manage donor relationships, track donations, send automated communications, and more. It also provides powerful analytics to track progress in real-time and gain insight into donors’ giving habits.

Organizations use fundraising software to make donation tracking easier, automate communication with potential donors, and increase overall efficiency when it comes to fundraising efforts. The core components of fundraising software include online donation forms, email campaign tools, integrated payment processing systems, reporting dashboards and support for recurring donations. With these tools, organizations can quickly collect donations via multiple channels, including direct mail, credit cards or other payment methods; while keeping accurate records of donors’ information and donation amounts in one central location. In addition to this basic functionality, most advanced fundraising software solutions include features such as peer-to-peer fundraisers for special events or campaigns; integration with partner applications such as CRM (customer relationship management) systems, automated thank you letters, segmented donor lists, gift acknowledgement options, volunteer recruitment modules, and much more.

The benefit of utilizing fundraising software is that it provides an efficient way for organizations to manage their financial operations while increasing transparency and accountability surrounding their financial activities. This ultimately leads to improved donor engagement due to better communications from the organization on how their funds are being utilized. Moreover, utilizing smart data analysis tools will enable the organization to better understand current trends in giving behavior as well as future opportunities where they can target additional outreach initiatives or growth strategies accordingly.

Ultimately speaking having a comprehensive understanding of your donor base through using fundraising software enables any organization reach its maximum potential when it comes to acquiring resources necessary for growth.

What Are Some Reasons To Use Fundraising Software?

Fundraising software offers several advantages to any organization that utilizes it. Here are some of the top reasons to use fundraising software:

  1. Increased Efficiency: Fundraising software can automate common tasks like donations management and tracking, which frees up time for other important activities. The analytics tools provided allow organizations to track progress quickly and easily, so they can stay on top of their fundraising efforts.
  2. Enhanced Donor Engagement: Fundraising software makes it easy to create targeted campaigns that reach the right donors with the most effective message, increasing engagement levels and keeping them interested in your cause. It also enables you to keep track of donor preferences and contacts for more personalized outreach efforts.
  3. More Reliable Data: Having accurate donor information is critical for effective fundraising efforts, but manual data entry can be unreliable due to human error or inaccuracies in inputting information. With a fundraising system, data is collected automatically into an organized database where it’s easier to find, access, manage and analyze accurately when needed.
  4. Improved Reporting Capabilities: A major benefit of using fundraising software is having the ability to generate reports quickly and efficiently without having to scan through paper records or manually enter information into a spreadsheet template over multiple days’ worth of work hours saved. This helps ensure transparency within an organization by making financial documents available at any time with ease—greatly improving accountability and accuracy with stakeholders alike.
  5. Easier Compliance: Keeping pace with new rules governing nonprofit operations is often difficult as laws change frequently; this affects how nonprofits operate from raising funds all the way down to filing taxes annually. Fortunately, many reliable pieces of fundraising software can seamlessly integrate compliant processes into their platform—saving time and money while ensuring timely compliance requirements are met each year.

The Importance of Fundraising Software

Fundraising software is an important tool for organizations that depend on donations to sustain their operations and achieve their goals. By providing a comprehensive platform to manage donor information, track campaigns, and optimize giving methods, fundraising software makes it possible for organizations to effectively reach out to donors, make informed decisions about how best to allocate resources most efficiently and maximize the impact of their philanthropic efforts.

One of the greatest advantages of utilizing fundraising software is the ability to keep organized records of all donor data in one place. Detailed records allow organizations to easily review past contributions while also maintaining up-to-date contact information including address, phone number, email address, donation history, and payment method preferences. Having quick access to this information makes it easier for organizations to develop personalized outreach strategies that speak directly to individual donors’ interests.

Through fundraising software companies can create targeted campaigns based on audience segmentation and carefully crafted messaging which improves overall donor engagement by personalizing outreach according to each donor’s specific interests or needs. This type of tailored interaction leads not only helps increase response rates but can also help bolster relationships with current supporters as well as enhance communication with new prospects. Effective communication shows that your organization understands what is most important and relevant for their particular objectives in regards towards giving back through donation or volunteering activities.

In addition, fundraising software allows organizations greater control over donation processing methods such as setting up automatic recurring billing options so donors can set it once without thinking about it again each month or sending automated “thank you” messages after donations have been received as well as any other communication regarding potential volunteer opportunities or upcoming events. These processes are essential when becoming more efficient in managing donations because they save time by eliminating manual steps associated with inputting data into multiple databases at once while also maximizing accuracy when keeping track of all financial transactions related to the organization’s mission statement progressions towards success milestones constantly being achieved through continued support from generous donors alike around the world ensuring long term sustainability will remain intact far into the future months & years ahead too.

Features Provided by Fundraising Software

  1. Online Donation Forms: Fundraising software typically provides the ability to create and customize donation forms that can be embedded on websites, shared via email or in social media posts, and shared as a link. These donation forms are optimized for mobile devices so donors can easily make a contribution from wherever they're located.
  2. Financial Reporting: Reports are generated by fundraising software which enable an organization to track their progress towards meeting goals such as how much money has been raised, who has contributed to the campaign, how much each donor has given, etc. This data is extremely important for organizations to have when it comes time to submitting annual reports or filing tax returns with the IRS.
  3. Recurring Donations: Many organizations rely on recurring donations from their supporters in order to meet financial goals year after year and fundraising software makes it easy for donors to set up automatic recurring donations on a monthly, quarterly or yearly basis.
  4. Event Management: Fundraising events come with many moving parts and logistics that require organizing ahead of time such as registering attendees, sending out invitations, processing payments and managing merchandise sales. Most fundraising software offers tools for managing these tasks so organizations don’t need to start completely from scratch every time they plan an event.
  5. Giving Pages: Fundraising software also often gives users the ability to create customizable giving pages so they can share more information about their cause, mission statement and any other details that might inspire potential donors to give back- like videos, case studies or success stories.
  6. Donation Matching: Some fundraising software provides the ability to match donations so an organization can double the impact of a giving campaign. This feature is especially popular with large enterprises and corporations who are often willing to match employee contributions up to certain amounts. This type of giving is not only beneficial for organizations, but it boosts morale among employees as well.

Types of Users That Can Benefit From Fundraising Software

  • Nonprofit Organizations: Nonprofits can benefit from fundraising software to track donations, manage events, and optimize their campaigns.
  • Charities: Charities can use fundraising software to keep track of donor activities, analyze donors’ giving trends, and easily accept donations through multiple channels.
  • Small Businesses: Small businesses can use fundraising software to conduct crowdfunding campaigns, automate marketing initiatives, and increase their visibility among potential donors.
  • Individuals: Individuals can benefit from fundraising software by creating donation webpages for personal causes, connecting with other supporters through social media platforms, and maintaining relationships with existing donors.
  • Crowdfunding Platforms: Crowdfunding platforms can leverage fundraising software tools such as analytics tools to understand user activity, automated invoicing solutions for collecting payments faster, and automated messaging systems for better customer service.
  • Educational Institutions: Educational institutions such as schools or universities can use fundraising software solutions to launch online giving campaigns that target alumni or prospective students. Additionally, they can utilize gift matching tools to secure revenue from corporate sponsors or foundation grants.
  • Political Campaigns: Political campaigns can use fundraising software to organize donations, find potential donors, and create targeted messaging across different channels.
  • Religious Institutions: Religious institutions such as churches or mosques can use fundraising software to launch online giving platforms, automate invoices for recurring donations, and leverage analytics tools to better understand donor activities.

How Much Does Fundraising Software Cost?

The cost of fundraising software can vary greatly depending on the features and complexity of the software. Generally speaking, basic entry-level fundraising software can start as low as $50 per month. However, there are more advanced packages that can cost hundreds or even thousands of dollars per month. It's important to take a few things into consideration when determining which option is right for you.

First, consider what types of donations you will be accepting (cash, online payments, etc.) and how many donors you anticipate having so you know what level of functionality and security your software needs to provide. Second, consider any additional features that may be beneficial such as automation tools, custom reporting capabilities and integration with third-party services like email marketing platforms or accounting systems.

Lastly, make sure to research pricing plans carefully since most providers offer different tiers based on the number of users or donations being processed each month. By taking all these factors into account beforehand, you should be able to find a solution that fits both your budget and your organization's specific needs.

Risks Associated With Fundraising Software

  • Security Risks: There are risks associated with storing personal and financial information in fundraising software such as hacking and data theft.
  • Financial Risk: Raising money for nonprofits is a complex process, and mistakes can be costly. Using fundraising software that does not include proper safeguarding mechanisms could lead to financial losses for the organization.
  • Data Loss/Integrity Risk: Data corruption or loss of key information due to a malfunctioning system can put an organization's entire fundraising efforts into jeopardy. Proper backup systems should be in place to minimize this risk.
  • Privacy Risk: Sensitive donor details should never be shared without the explicit permission of the donor, but some poor-quality software may fail to guarantee such protection.
  • Technical Risks: Complex software can be difficult to set up, maintain, and troubleshoot. If an organization relies too heavily on fundraising software without proper resources in place to handle technical issues, they may face operational disruptions.

What Software Does Fundraising Software Integrate With?

Fundraising software integrates with a variety of other types of software to create a comprehensive fundraising ecosystem. Nearly any type of software that involves collecting, processing, or analyzing data can integrate with fundraising software. CRM (Customer Relationship Management) systems are used to track customer contacts and interactions, which help staff members to understand donors better. Accounting and financial software helps teams keep track of donations and ensure the accuracy and timeliness of payments. Event management tools provide planning support for all kinds of events such as galas, conferences, concerts and more. Social media integration is also available to allow fundraisers to reach out through popular platforms like Facebook and Twitter and engage with new donors.

Finally, email marketing tools sync up seamlessly with fundraising software so teams can send newsletters or other correspondences quickly and easily while leveraging information gathered from donor profiles in the system. Operating with all of these integrated systems can help teams to streamline their efforts, increase productivity, and elevate fundraising results.

What Are Some Questions To Ask When Considering Fundraising Software?

  1. What features does the fundraising software offer? Does it have integrated payment processing, donation tracking, and other donor management tools?
  2. Is the software easy to use and learn? Does it offer automated tasks, such as thank you emails or receipt generation?
  3. What type of support is provided with the software? Is there an online knowledge base or customer service team available to assist with any questions or problems that might arise during setup or regular usage of the program?
  4. How secure is the software platform, and are donations protected from unauthorized access by third parties? Is there a way to backup data in case of system failure or other emergency scenarios?
  5. Does the software integrate with existing systems, such as accounting programs and payment processors like PayPal or Stripe?
  6. Are updates included for free when new versions become available, or do they require a separate purchase/license agreement each time one is released?
  7. Are there additional add-ons available for purchase to extend the capabilities of the software beyond its basic functions (e.g., custom reporting tools)?
  8. What kind of training resources are offered if needed (e.g., webinars, videos tutorials)? And what are the price points for each package option (if applicable)?