Business Software for Zendesk

Use potent code analysis to integrate security into SDLC. Software development must include security. It has not been historically. Static application security testing was used to be separated from Code quality reviews. This resulted in limited impact and value. beSOURCE focuses on the code security of applications and integrates SecOps with DevOps. Other SAST offerings view security as a separate function. Beyond Security has turned this model on its head by adopting the SecOps perspective when addressing security from every angle. Security Standards. beSOURCE adheres all relevant standards.

Unleash the potential of rapid omnichannel experience development and implementation with the FICX No-Code CX Platform, transforming what once took months into mere days. This versatile tool allows you to craft omnichannel solutions tailored to any sector, seamlessly integrating both native and third-party features. You can personalize the aesthetics to align perfectly with your brand identity, ensuring a cohesive customer journey. By deploying digital customer experience processes across all interaction points, you can significantly boost self-service adoption. This empowers customers to enjoy uniform experiences across various screens and devices. Additionally, bridge the divide between your customers and technological infrastructure with a fully integrated digital experience. Harness the power of pre-built connectors, comprehensive APIs, and SDKs to easily connect with back-end services, streamlining operations and enhancing user satisfaction. Ultimately, the FICX platform positions your business to respond swiftly and effectively to evolving customer needs.

A virtual PBX functions as a comprehensive service that integrates all company phone numbers into one cohesive network, preserving a complete archive of client interactions and call records. This system not only enhances workflow but also boosts both employee productivity and the quality of customer service. It serves the purpose of optimizing and monitoring how employees engage with clients, while also facilitating interactions through the CRM system. With the ability to analyze the volume and quality of conversations for each employee and the organization as a whole, it helps maintain a consistently high standard of customer support. Users will benefit from a personalized account that contains extensive information about all calls, including total counts, timestamps, durations, recorded conversations, missed calls, and in-depth analytics. The availability of call recordings allows for easy access to any discussion between the manager and the client, which serves as a powerful incentive for employees to enhance their performance. Additionally, this feature streamlines the resolution of disputes and aids in the training of new staff members, ultimately fostering a more effective work environment.

Alice is an enterprise-grade AI security and trust platform designed to protect applications, agents, and foundation models from adversarial threats. Formerly known as ActiveFence, the company leverages its proprietary Rabbit Hole intelligence engine, built on billions of real-world toxic and abusive data samples, to deliver unmatched safety coverage. Alice protects more than 50% of global online experiences, monitoring over 1 billion daily AI-human interactions across 120+ languages. Its WonderSuite platform provides comprehensive safeguards, including pre-launch stress testing with WonderBuild, dynamic runtime guardrails through WonderFence, and continuous automated red-teaming via WonderCheck. These solutions help organizations defend against prompt injection, jailbreaks, model exploitation, and policy misalignment risks. By aligning defenses with regulatory and compliance requirements, Alice supports responsible AI governance and enterprise risk management. Trusted by leading tech companies and model labs, Alice empowers businesses to deploy GenAI systems securely and scale innovation without fear.

Allow Ethyca to handle all your CCPA and GDPR responsibilities, freeing up your team’s valuable time with a comprehensive overview of your organization’s data supply chain. With Ethyca, managing Subject Access, Edit, and Erasure Requests becomes effortless, or if you prefer, it can be done entirely without your intervention. Streamline the process of returning categorized user data based on processing activities upon request, while enabling individuals to easily select and correct their data with Ethyca’s capability to access specific attributes. Simplify your CCPA compliance efforts by allowing Ethyca to manage all "do not sell my data" requests efficiently. Instead of racing around the office daily to adjust user consent preferences, you can simply rely on Ethyca. The platform connects cookie consent directly to the processing activities tied to each user's personal data record. Additionally, Ethyca features a user-friendly, customizable interface that empowers your users to manage their consent preferences effortlessly, ensuring a seamless experience. This way, you enhance user trust and compliance without overburdening your team.

Brand monitoring and analysis across both social and traditional media is essential for businesses, and Brand Analytics is designed to support the various critical functions of your company's major departments. By mitigating reputational risks and enhancing the effectiveness of public relations, it enables the creation of in-demand products and the refinement of your communication strategy. Furthermore, it contributes to elevating customer service standards and bolstering customer loyalty. Brand Analytics guarantees the acquisition of highly reliable data from a multitude of sources, including social media platforms such as VK.com, OK.ru, Instagram, Facebook, YouTube, TikTok, and Twitter, in addition to blogs, forums, review sites, mobile app stores, public channels, and Telegram discussions. It also encompasses online mass media and the websites of governmental bodies as well as influential market organizations. Through a contractual agreement with VK.com, which allows access to a comprehensive public data stream, Brand Analytics offers unparalleled completeness, speed, and quality in message analysis within the market. The scope of our monitoring includes all varieties of messages and data to ensure thorough insights. This holistic approach allows businesses to stay ahead of trends and make informed decisions based on real-time analytics.

Y42 is the first fully managed Modern DataOps Cloud for production-ready data pipelines on top of Google BigQuery and Snowflake.

Achieve precise visibility and policy application across every data endpoint in your system. This solution is tailored to facilitate your infrastructure-as-code processes and orchestration seamlessly. It possesses the ability to dynamically adjust to your workloads while maintaining sub-millisecond response times. Integration with your existing tools is effortless and requires no modifications to your applications. Strengthen your cloud security by implementing detailed data access policies and extending a Zero Trust approach to the data cloud. Safeguard your organization against potential data breaches, thereby enhancing customer trust and delivering reassurance. Designed to address the specific performance, deployment, and availability hurdles associated with the data cloud, Cyral provides a comprehensive view of your data ecosystem. Cyral’s lightweight, stateless data cloud sidecar acts as an interception service that offers real-time insights into all activities within the data cloud and ensures detailed access controls. Its high performance and scalability allow for efficient interception, effectively preventing threats and unauthorized access to your data that might otherwise remain unnoticed. In a rapidly evolving digital landscape, having such robust security measures in place is crucial for maintaining the integrity of your organization's data.

You can now gather a vast amount of evidence within minutes by leveraging a multitude of plugins designed to adhere to various compliance frameworks such as SOC 2, PCI, ISO, and SOX ITGC, as well as customized internal audits, making it simple to fulfill your compliance needs. The platform consistently aggregates and organizes pertinent data into standardized, credible evidence while providing enhanced visibility to facilitate optimal collaboration across teams. Our solution is not only swift and user-friendly, but you can also initiate your free trial right away. Say goodbye to tedious compliance tasks and embrace a SaaS platform that automates evidence gathering and grows alongside your organization. For the first time, gain continuous insight into your compliance standing and monitor audit activities in real time. With Anecdotes' cutting-edge audit platform, you can deliver an unparalleled audit experience to your clients and set a new standard in the industry. This innovative approach ensures that you stay ahead in compliance management, making it easier than ever to meet regulatory demands.

Introducing AuthN™ by IDEE, an award-winning solution that provides Enterprise-wide Zero Trust Authentication as a Service, expertly eliminating the risks associated with passwords while significantly lowering administrative costs. This innovative service accelerates your transition to a passwordless environment, ensuring the quickest implementation time for your organization. AuthN™ seamlessly integrates with your current SSO, hardware token, and password management systems, enhancing your security without the need for complete overhauls. By removing passwords entirely, you can achieve a notable reduction in risk exposure, effectively mitigating insider threats and human errors due to the absence of centralized credential databases. Our fully passwordless multi-factor authentication safeguards your organization against potential attackers and helps maintain your reputation by keeping you out of negative news. Additionally, your preferred applications, SSO solutions, and password managers can easily benefit from a plug-and-play security upgrade. AuthN™ not only adheres to open standards such as RADIUS, SAML, and OIDC but also provides custom plugins to maximize the advantages of its robust features, empowering your enterprise with enhanced security and peace of mind. By embracing AuthN™, you are taking a significant step towards a future where password-related vulnerabilities are a thing of the past.

1Kosmos offers a password-free method for employees, clients, and the general public to engage securely with digital services. Through the integration of identity verification and robust authentication, the BlockID platform establishes a decentralized digital identity that effectively mitigates risks such as identity theft, account compromise, and fraudulent activities, all while ensuring seamless user interactions. Notably, BlockID stands out as the sole platform certified by NIST, FIDO2, and iBeta biometrics, conducting millions of authentication processes each day for major banks, telecommunications companies, and healthcare providers globally. This innovative approach not only enhances security but also significantly improves the overall user experience.

Tired of interacting with an anonymous online company located far away? Are you looking for a reliable partner you can actually communicate with regarding your marketing campaigns at a reasonable cost? Opt for Display Block and dive into effortless email marketing today. You will receive a personalized template that you can modify for each campaign, while we manage everything from initial setup to final sending and previewing. This approach ensures a truly hassle-free email marketing experience. Inbox Warriors presents Display Block's enterprise-level Email Marketing Automation Platform (EMAP), featuring an intuitive drag-and-drop workflow tool, responsive design, WYSIWYG editor, and high-capacity Power MTAs, making it ideal for serious email marketers to execute everything from large-scale blasts to complex automated email sequences tailored to user behavior. Additionally, we provide comprehensive reporting at both macro and micro levels. You will benefit from the support of dedicated teams in Email Production, Email Design, Coding, Data Management, and a strategic account manager who will work alongside you. This comprehensive support ensures that you can focus on growing your business while we handle the intricacies of your email marketing needs.

Elevate your integration capabilities with the most extensive, microservices-oriented, API-centric, and AI-enhanced enterprise iPaaS available. Utilizing the advanced CLAIRE engine, IICS accommodates a wide array of cloud-native integration needs, including data, application, API integration, and Master Data Management (MDM). Our global reach and support for multiple cloud environments extend to major platforms like Microsoft Azure, AWS, Google Cloud Platform, and Snowflake. With unmatched enterprise scalability and a robust security framework backed by numerous certifications, IICS stands as a pillar of trust in the industry. This enterprise iPaaS features a suite of cloud data management solutions designed to boost efficiency while enhancing speed and scalability. Once again, Informatica has been recognized as a Leader in the Gartner 2020 Magic Quadrant for Enterprise iPaaS, reinforcing our commitment to excellence. Experience firsthand insights and testimonials about Informatica Intelligent Cloud Services, and take advantage of our complimentary cloud offerings. Our customers remain our top priority in all facets, including products, services, and support, which is why we've consistently achieved outstanding customer loyalty ratings for over a decade. Join us in redefining integration excellence and discover how we can help transform your business operations.

Mesh Payments offers a cardless solution that provides comprehensive control and transparency over all corporate transactions via a single platform. With Mesh, users can access real-time insights into their expenditures, streamline receipt collection through automation, and maintain a smooth operation for payments, subscriptions, and overall finances. The platform is user-friendly and free to set up, eliminating reliance on a singular corporate card and avoiding any payment rejections. Users can easily track their subscriptions, including details on amounts and payment dates, while also managing spending through pre-approval processes and unique virtual cards for each user. Furthermore, Mesh features seamless integrations that automatically gather and reconcile receipts. To ensure that subscription payments do not hinder business operations, Mesh incorporates essential controls and timely notifications. Tailored for distributed teams, the on-demand payment functionality is designed to enhance financial security and oversight without compromising control. Ultimately, Mesh equips businesses with the visibility and management tools necessary to tailor their payment processes effectively. Additionally, the platform continuously evolves to adapt to the changing needs of modern business environments.

Airkit enhances your existing record systems to provide digital experiences that inspire customer engagement. Transform any sales and service interaction throughout the customer journey, including automated onboarding, self-service account modifications, digital cross-selling, and churn reduction, alongside a wide array of other functionalities. Simplify front-end development using pre-existing components and templates for web, mobile, voice, and chat, or create custom solutions tailored to your needs. With top-tier debugging and error management tools, you can deploy high-quality applications more swiftly and with increased assurance. This leads to fewer mistakes and reduced maintenance efforts. Design your unique brand components and asset libraries to ensure that your applications consistently adhere to your branding standards. Seamlessly transmit customer information between your core systems and Airkit-enabled experiences through the use of APIs and ready-to-use integrations. Assess and enhance user interactions with integrated app analytics and reporting dashboards that track engagement levels. Furthermore, eliminate the need for physical paperwork to meet compliance, privacy, and security standards, ensuring adherence to regulations such as TCPA, PCI, SOC2, GDPR, and HIPAA. By leveraging these capabilities, businesses can focus more on enhancing customer relationships and less on operational hurdles.

Authomize persistently identifies all relevant connections between human and machine identities and company assets across every facet of your organization’s environments, including IaaS, PaaS, SaaS, Data, and On-prem, ensuring consistency down to the finest details of company assets across various applications. The platform maintains a constantly refreshed inventory that catalogs your identities, assets, and access policies, effectively preventing unauthorized access through protective measures while also sending alerts for any anomalies and potential risks. Powered by an AI-driven engine, Authomize utilizes its extensive and detailed insight into all organizational environments to design the most effective access policies tailored to each identity-asset relationship. Furthermore, its SmartGroup technology engages in ongoing access modeling, adeptly adjusting itself by integrating new data such as usage patterns, activities, and the decisions made, ultimately creating a precise and optimal permission framework. This dynamic approach not only enhances security but also streamlines access management across the entire organization, thereby fostering a more resilient operational environment.

SMS functions similarly to email, but with distinct differences that set them apart. It's vital to honor the inbox, so focus on crafting highly targeted campaigns that enhance customer satisfaction. Numerous retailers rely on Postscript for effective communication through text message marketing. SMS serves as an ideal channel for brands aiming to convey their messages, engage with customers, and simultaneously boost their revenue. Expand your text message marketing subscriber base by utilizing pop-ups, dedicated landing pages, email sign-ups, and various links. Enhance your sales and website traffic through customized SMS marketing initiatives and automated triggers, including welcome sequences, reminders for abandoned carts, shipping updates, and cross-selling opportunities. Incorporate visuals like images, photos, and GIFs to capture customer interest. Leverage your Shopify store data to create meticulously targeted customer segments for effective outreach. Furthermore, foster direct communication with customers through personalized one-on-one text message interactions. This approach not only builds rapport but also encourages loyalty and repeat business.

Elate is an AI-powered strategy execution platform that helps organizations plan, manage, and execute strategy with clarity and consistency. Built for Strategy, Operations, and Chief of Staff+ leaders, Elate provides a structured system for turning strategic goals into measurable execution across complex, multi-team organizations. Many organizations rely on spreadsheets, slide decks, and disconnected project tools to manage strategy. Elate replaces these fragmented approaches with a unified platform that connects strategic planning, execution, and reporting in one place. Complex organizations use Elate to define objectives, map initiatives and outcomes, assign ownership, and maintain alignment across departments. Elate supports the full strategy execution lifecycle. Real-time dashboards, hierarchy views, and rollups show how work connects to organizational priorities and where progress may be at risk. Built-in operating cadence workflows help teams share updates consistently and give leaders visibility without manual status chasing. A core differentiator is Strategy Advisor, Elate’s strategy-specific AI capability. Strategy Advisor analyzes plan structure and progress updates to identify risks, summarize execution health, and surface insights that support better decision making. Leaders gain earlier signals and clearer context as execution unfolds. Elate acts as a strategy execution partner, not a portfolio or project management tool. It helps leaders think through execution, identify tradeoffs, surface blind spots, and adapt strategy in real time. Unlike portfolio management software that tracks initiatives after decisions are made, Elate supports ongoing strategic decision making as conditions, priorities, and performance change — not task tracking.

yayloh is a return management platform for fashion brands. It was founded with the aim of fixing the biggest pain of the online shopping journey, both for customers and retailers: returns. yayloh makes it easy for customers and retailers to manage their post-purchase journeys digitally. The result is simplified processes, empowered customer service agents, and fewer returns. The platform can be connected to CMS' REST API to allow seamless integration. The solution can handle large transaction volumes and is easy to implement.

A common misunderstanding in business growth is the belief that hiring additional staff is necessary to take on more projects. While increasing your workforce might help you accommodate more clients, it doesn’t necessarily lead to a higher return on investment. Simply adding more field workers will not solve the problem; instead, the focus should be on enhancing the efficiency of your existing team. One of the most effective ways to increase productivity is by implementing automated workflows. When executed properly, automation tools can streamline complex business operations, allowing you to manage more clients without needing extra resources. This approach not only boosts ROI but also facilitates effortless, scalable growth through straightforward automation solutions. However, field service management teams often show reluctance in adopting new workforce management systems due to the complexity and time required to learn most platforms. Fortunately, StreetSmart stands out by offering an intuitive solution that simplifies the transition. Embracing such innovative tools can transform how businesses operate and thrive in competitive environments.

Our distinctive multi-factor authentication (MFA) system not only minimizes the chances of network outages and data breaches due to lost or compromised credentials, but it also provides this crucial functionality entirely from the Cloud, ensuring effortless setup and management. AuthPoint transcends conventional 2-Factor Authentication (2FA) by exploring creative methods to reliably verify users, and our extensive network of third-party integrations enables you to implement MFA for safeguarding access. In essence, WatchGuard AuthPoint presents an optimal solution at a pivotal moment, making MFA attainable for businesses that urgently require it to thwart potential attacks. The system incorporates a push notification, QR code, or one-time password (OTP) as an extra verification step to confirm your identity, while our mobile device DNA technology aligns with the authorized user's phone when granting access to various systems and applications. Consequently, any malicious actor attempting to replicate a user's device in order to infiltrate a secured system would face an insurmountable barrier. This comprehensive approach not only secures sensitive information but also enhances overall organizational security protocols.

Squelch offers a cutting-edge solution for optimizing customer experience by delivering relevant and context-rich insights to agents precisely when they need it, thereby enhancing customer interactions and boosting team efficiency. The platform seamlessly integrates with existing data sources to generate actionable intelligence that aids managers in tracking agent performance, while also equipping executives with valuable insights into the effect of customer experience operations on financial outcomes. Designed with security and ease of use in mind, Squelch requires minimal maintenance and is straightforward to implement. Furthermore, its quick installation process and ready-to-use features ensure that you can start seeing a return on investment within just one day. Squelch integrates effortlessly with the tools already utilized by your support and success teams, significantly amplifying their capability to assist customers effectively. By leveraging Squelch, businesses can significantly enhance the overall customer experience, empowering support and success teams to tackle even the most challenging issues with confidence. This comprehensive approach not only improves customer satisfaction but also drives team engagement and productivity.

If you're looking to establish a governed delta lake, create a data warehouse, or transition from a conventional database to a contemporary cloud data solution, Lyftrondata has you covered. You can effortlessly create and oversee all your data workloads within a single platform, automating the construction of your pipeline and warehouse. Instantly analyze your data using ANSI SQL and business intelligence or machine learning tools, and easily share your findings without the need for custom coding. This functionality enhances the efficiency of your data teams and accelerates the realization of value. You can define, categorize, and locate all data sets in one centralized location, enabling seamless sharing with peers without the complexity of coding, thus fostering insightful data-driven decisions. This capability is particularly advantageous for organizations wishing to store their data once, share it with various experts, and leverage it repeatedly for both current and future needs. In addition, you can define datasets, execute SQL transformations, or migrate your existing SQL data processing workflows to any cloud data warehouse of your choice, ensuring flexibility and scalability in your data management strategy.

dotCover is a powerful code coverage and unit testing tool designed for .NET that seamlessly integrates into Visual Studio and JetBrains Rider. This tool allows developers to assess the extent of their code's unit test coverage while offering intuitive visualization features and is compatible with Continuous Integration systems. It effectively calculates and reports statement-level code coverage for various platforms including .NET Framework, .NET Core, and Mono for Unity. As a plug-in to popular IDEs, dotCover enables users to analyze and visualize coverage directly within their coding environment, facilitating the execution of unit tests and the review of coverage outcomes without having to switch contexts. Additionally, it boasts support for customizable color themes, new icons, and an updated menu interface. Bundled with a unit test runner shared with ReSharper, another JetBrains product for .NET developers, dotCover enhances the testing experience. It also supports continuous testing, allowing it to dynamically identify which unit tests are impacted by code modifications as they occur. This real-time analysis ensures that developers can maintain high code quality throughout the development process.

Simplify your workflow by seamlessly syncing Google Sheets with your business systems. Our solution facilitates the connection, automation, and sharing of real-time data within Google Sheets, ensuring your reports, dashboards, and insights are consistently up-to-date. With just one click, you can integrate Google Sheets with any source system, automatically updating your spreadsheet with fresh data from your source systems. Additionally, you can keep track of your spreadsheets through notifications on Slack and email alerts. Coefficient serves as the crucial link in today’s data ecosystem. Business users, particularly those in sales and marketing, often find themselves dependent on IT teams to retrieve necessary data, which can slow project timelines, lead to inadequate datasets, and erode trust in data quality. Coefficient addresses this challenge effectively. By using Coefficient, business users gain the ability to access and analyze essential data in real-time within their preferred spreadsheet environment. This empowers every team member to leverage an innovative approach to spreadsheets, ultimately unlocking greater potential with their data and enhancing overall efficiency. Now, teams can make informed decisions faster, driving better business outcomes.