Business Software for Salesforce

iCallify is an intelligent, multi-tenant contact center software built to streamline business communications and enhance customer engagement through AI-powered automation. The platform supports inbound, outbound, and blended call center operations with advanced features including predictive dialer, power dialer, preview dialer, auto dialer, IVR, voice broadcasting, WhatsApp integration, WhatsApp Business Calling, click-to-call functionality, real-time monitoring dashboards, advanced call distribution strategies, and a Movable Dialer for flexible agent workflows. Designed for scalability and flexibility, iCallify helps organizations improve operational efficiency, increase conversion rates, and deliver personalized customer experiences. The system supports multi-channel communication, advanced reporting, supervisor controls (monitor, whisper, barge), seamless Theme Customization for brand alignment, and integration capabilities for CRM and third-party systems. It also ensures regulatory adherence with built-in TCPA Compliance features for safe and compliant outreach. With both cloud and on-premise deployment options, iCallify enables businesses across industries to transform their contact center operations into high-performance engagement hubs. Key Features: AI-Powered Omnichannel Contact Center Optimized for Low Bandwidth Environments Low Server Configuration Requirements Advanced Dialer Suite with Multi-Mode Campaign Control Multi-Tenant Architecture for BPO & Enterprise Use WhatsApp Business Calling Integration Dedicated WhatsApp Call Center Software with Reporting Built-in Billing System Real-Time Supervisor Control Tools Scalable Deployment (Cloud & On-Premise) Movable Dialer for enhanced usability Theme Customization for personalized inter

BigMarker is a fully customizable platform for webinar, virtual and hybrid events. It combines powerful video technology and robust marketing capabilities to create unique, branded virtual events. We can work with you to create your ideal event that delivers engaging and interactive experiences for attendees, sponsors, and other key stakeholders.

Livestorm allows for powerful, yet effortless video engagement at large scale. Our end-to-end platform for video engagement allows organizations to create professional video engagements that are easy to manage from one place. Livestorm is a browser-based platform and doesn't require any setup or download. Livestorm can be used for live, pre-recorded, or on-demand meetings and events. Livestorm supports all workflows related to a video engagement, including registration, email follow ups, sharing videos recordings, and landing pages. You can track and measure audience engagement with powerful end-to-end analytics. Our seamless integration with tools such as Pipedrive and Intercom allows you to manage all your insights from one place.

Knockio helps field based businesses manage service crews, sales reps, jobs, leads, and customer communication from one connected platform built for real field operations. It helps companies run the full workflow from the first lead to the final invoice inside one connected platform. With Knockio, sales teams can capture leads, plan routes, manage territories, track field reps, and more. For service teams, Knockio provides tools to manage job scheduling, dispatching, work orders, estimates, invoices, change orders, customer communication, crew tracking, and job progress. Teams can upload photos, add notes, assign tasks, manage documents, and keep every customer record organized from start to finish. Knockio also includes route optimization, live map visibility, centralized calendars, follow up reminders, performance analytics, proposal management, e-contracts, inventory tools, workflow automation, and integrations with platforms like Salesforce, HubSpot, GoHighLevel, Zapier, Flow Chef, and other business apps. Knockio is designed for roofing, solar, HVAC, pest control, plumbing, painting, fiber and internet providers, political canvassing teams, and other field based businesses that need one platform for both sales and service operations. Key Features Lead generation and lead management Door to door canvassing tools Sales territory mapping Route planning and optimization Real time rep and crew tracking Pipeline and workflow management Job scheduling and dispatching Work orders, estimates, and invoices Proposals and e-contracts Customer communication tracking Centralized calendar management Task assignments and follow ups Job notes, photos, and documents Inventory and product management Performance analytics and reporting Workflow automations

Jira Service Management (formerly Jira Service Desk), empowers Dev/Ops teams to work at high-velocity to respond to business changes quickly and provide great customer and employee service experiences. Tune Jira Service Management for your specific needs. Every team member, from IT to legal to HR, can set up a service desk quickly, and then adapt to scale. Provide great service experiences quickly - without the complexity and cost of traditional ITSM solutions. An open, collaborative platform allows you to track work across your enterprise. You can link issues across Jira, as well as ingest data from other software-development tools, to give your IT support and operations teams richer contextual information that allows them to quickly respond to incidents, requests, and changes. Manage risk and deliver more customer impact. You can accelerate critical development work, eliminate the need for manual labor, and deploy changes quickly with an audit trail for each change.

Checkbox is an enterprise survey and feedback management platform built for research, customer experience, employee engagement, compliance, and other large-scale data collection programs. Its no-code survey builder allows teams to create questionnaires with advanced logic, custom branding, dynamic respondent profiles, and personalized experiences without relying on developers. Campaign management tools help organizations distribute surveys through email, SMS, WhatsApp, and other channels while tracking responses and managing outreach from a central system. Analytics and reporting features help teams evaluate collected feedback and turn survey data into actionable insights. Checkbox also provides APIs, webhooks, custom domains, and integration options for connecting survey workflows with existing business systems. Cloud customers can choose hosting in Australia, Canada, Europe, or the United States, while organizations with stricter infrastructure requirements can deploy Checkbox on their own servers. Enterprise security capabilities include SAML SSO, full audit logs, granular user permissions, configurable data-retention policies, Active Directory or LDAP integration, and control over domains and mail servers. The platform supports use cases across government, healthcare, financial services, legal, education, pharmaceuticals, market research, customer feedback, employee engagement, and compliance. Checkbox is intended for organizations that need secure, flexible survey infrastructure with unlimited-response options and greater control over branding, deployment, permissions, and data residency.

HR teams today face mounting pressure to hire faster, improve candidate quality, and create consistent experiences across the full talent lifecycle — while managing these challenges with disconnected tools that create data silos and limit visibility. ClearCo's unified, AI- and agent-enriched platform solves this across hiring, onboarding, learning, performance, compensation, and workforce insights — built for speed, scale, and real-world complexity. Core Platform Capabilities ClearCo connects every stage of the employee journey on one AI-enriched foundation — eliminating silos and delivering connected workflows, automation, and actionable insights at every step. What ClearCo Delivers Accelerate Hiring: Access 800M+ professionals with AI-driven Talent Match. Automated outreach, SMS, chatbots, and interview intelligence move candidates from apply to offer 30% faster. Streamline Onboarding: Automated background checks, digital onboarding packets, and Day 1 readiness eliminate manual tasks — flowing seamlessly into learning paths and performance goals. Drive Development and Performance: Skills-based learning, real-time feedback, 360° reviews, and development plans connect directly to compensation decisions and career progression. Unlock Workforce Intelligence: ClearInsights delivers real-time visibility into candidate flow, engagement trends, skills gaps, DEI metrics, and flight risks — with customizable dashboards and 100+ integrations. Proven Results 30% faster time-to-hire (Milan Laser) 6x applicant growth (Rugby Architectural) $800K annual agency savings (Pegasus Living) 50+ hours saved in seasonal onboarding ClearCo empowers organizations to attract, develop, and retain top talent — delivering measurable ROI at every stage of the talent journey.

Transform your customers into enthusiastic advocates with Campaign Monitor by Marigold, an impactful email marketing and automation solution designed to deliver tangible business outcomes. Crafting effective email campaigns is a breeze with Campaign Monitor, thanks to its user-friendly drag-and-drop email builder and an extensive library of stunning, professionally crafted templates. Additionally, the platform is equipped with a rich array of features that enable you to design tailored customer experiences, develop intelligent segments, and foster individual relationships with each subscriber, ensuring effective engagement. By leveraging these capabilities, businesses can significantly enhance their marketing efforts and drive stronger connections with their audience.

Heroku is a cloud-based platform that enables businesses to create, deploy, monitor, and scale applications, offering a swift transition from concept to a live URL while eliminating infrastructure complications. The phrase "There's an app for that," popularized by a memorable marketing initiative a few years back, marks the beginning of our evolving connection with mobile technology. Today, applications have woven themselves into the fabric of our daily lives, serving as crucial tools for managing tasks, making purchases, connecting with others, staying updated, and engaging with clients. An application's influence begins to manifest when users start to engage with it. The speed at which apps can be launched and iterated upon in the digital realm is a critical factor in determining a company's success. Heroku is dedicated to enhancing the developer experience, with a sharp focus on applications. It empowers organizations of all sizes to capitalize on the potential of apps, steering clear of the distractions associated with hardware and server management. In a rapidly evolving digital landscape, Heroku positions itself as a vital ally for developers aiming to innovate efficiently.

All stakeholder engagement activities can be managed from one platform. Additional modules can be added to strengthen governance, environment, and social areas. Borealis' Stakeholder Engagement module gives you the tools to create more effective engagement plans, strengthen relationships with stakeholders, and align processes with industry best practice. To simplify your day, the Stakeholder Engagement module centralizes all stakeholder information and makes it easily accessible. Build stakeholder trust with a proven methodology Plan Connect engagement strategy to execution. The mapping tool in Borealis makes it easy to analyze stakeholders to prioritize the allocation of resources. Engage Communicate with stakeholders in a more relevant and timely manner. Borealis uses AI-driven machine learning to keep records clean and up-to-date. Measure Prove compliance with ever-evolving standards. Borealis lets you easily track and progress, generate reports and documentation, and demonstrate the impacts of your efforts.

Constant Contact provides small businesses with powerful tools that simplify and amplify digital marketing. Constant Contact Lead Gen & Salesforce (formerly SharpSpring), is a marketing platform that helps businesses grow their sales pipeline, nurture leads, and close more deals. Our tools will help you attract the right leads and nurture them with personalized content to grow your business. Attract Hot leads can be obtained faster via email and social marketing. Score leads based on their activity, and seamlessly pass them on to sales. Nurture - Deliver the right message at the right time to the right people It's easier than ever to nurture leads and follow-ups with sales by using a flexible, central CRM and infinitely configurable automations. Grow - Manage your marketing spend more effectively with real-time analytics and insights that link it to sales results, pipeline and revenue.

Simpplr is the leading AI-powered employee experience platform. Organizations use our products to deliver personalized experiences that inspire and engage their employees. Wherever people work, Simpplr enables them to flourish.

Transform your dialogue into customer loyalty through Messenger. By utilizing Messenger, you can streamline customer acquisition with a straightforward conversational approach, enabling users to engage where they already spend their time. Establishing a presence on Messenger allows potential customers to explore your offerings and make purchases directly within the chat. Crafting a unique experience on this platform can increase visibility for your business, products, or services to a wider audience. Whether you’re introducing a new item or enhancing brand awareness, engaging conversations foster significant connections with your audience. Incorporating Messenger into your customer service framework empowers clients to interact with your business on their own terms, effectively eliminating the frustration of hold times and multiple website tabs. Furthermore, the ongoing dialogue remains within Messenger, making it a convenient hub for inquiries and follow-up engagement. This approach not only enhances customer satisfaction but also nurtures long-term loyalty by keeping communication seamless and user-friendly.

Cipherise for developers. All you need to create powerful and user-friendly authentication. Your users will have the best experience possible. Multi-Factor Authentication. MFA is simple and highly secure, which is almost invisible to end users. No complex passwords. No more complicated passwords, usernames, or credential sharing Omni Channel. The user experience is consistent regardless of whether it's on a mobile, tablet, laptop, or PC. Hackers are no longer able to access centralized credential Honeypots. Bi-Directional authentication. Before the user authenticates to it, the service authenticates to them. Mobile Native. Mobile Native. Protect your valuable IP and Content. We make it easy for your customers to sign up and access your content from any device.

Expand your audience with our versatile engagement platform that utilizes genuine data, tailored strategies, and comprehensive automation. Successfully connecting with the appropriate individuals at the optimal moments is essential for fostering a robust network. With our industry-leading email sourcing and sequencing, you can effectively target the key players who are crucial to your success. Our unique lead generation technology helps you draw in knowledgeable, professional, and high-caliber prospects. Furthermore, our system is designed to integrate seamlessly with all your preferred sources. Through data enrichment, we gather precise contact details, ensuring each new prospect is verified so you never miss out on potential opportunities. Additionally, Buzz generates insightful reports that highlight actionable improvements, allowing you to drive ongoing growth and enhance efficiency. Automated sequential cadences facilitate well-timed follow-ups for your direct messages and subtle engagement points, ensuring that every interaction is as impactful as possible. By leveraging these features, you can truly elevate your outreach efforts.

LoansNeo is a software that manages lending for banks and NBFCs. It features custom workflows, visual analytics and AI-based recommendations. This software can simplify loan origination, journey management and scheduling.

Parnidia AI Chatbot Neria is a powerful multilingual chatbot built to automate customer service interactions and increase sales conversions across diverse markets. Operating 24/7, Neria delivers instant, accurate responses in over 80 languages by leveraging training on business-specific datasets. The chatbot excels at capturing leads, recommending products, tracking orders, and integrating with existing websites, CMS, and warehouse management systems for seamless workflow automation. Unlike human agents, Neria maintains a consistently positive tone, never experiences fatigue, and responds to customers in just three seconds, eliminating wait times. It autonomously executes essential tasks such as lead capture, order tracking, and solution recommendations, improving operational efficiency. During onboarding, Parnidia offers custom integrations and tailored knowledge base creation to ensure the chatbot aligns perfectly with business needs. Neria boasts a proven ROI of 587% driven by time savings and operational gains. Its accuracy rate of 81.26% and user satisfaction rating of 88.58% highlight its effectiveness in delivering quality customer experiences.

Leading the market, QRadar SIEM is designed to surpass adversaries through enhanced speed, scalability, and precision. As digital threats escalate and cyber attackers become more advanced, the importance of SOC analysts has reached unprecedented heights. QRadar SIEM empowers security teams to tackle current threats proactively by leveraging sophisticated AI, robust threat intelligence, and access to state-of-the-art resources, maximizing the potential of analysts. Whether you require a cloud-native solution tailored for hybrid environments, or a system that complements your existing on-premises setup, IBM offers a SIEM solution that can cater to your specific needs. Furthermore, harness the capabilities of IBM's enterprise-grade AI, which is crafted to improve the efficiency and knowledge of each security team member. By utilizing QRadar SIEM, analysts can minimize time-consuming manual tasks such as case management and risk assessment, allowing them to concentrate on essential investigations and remediation efforts while enhancing overall security posture.

Enhance and accelerate your workflows with Acrobat Sign, the exclusive e-signature solution that combines the robust capabilities of Adobe Acrobat into one comprehensive tool. You can access and sign Acrobat PDF documents effortlessly from any location, utilizing either your mobile device or desktop. Your recipients enjoy a seamless signing experience with no need for downloads or sign-ups, making the process quick and efficient. Furthermore, easily scan and upload PDFs with the free Adobe Scan mobile application available on your device. Join the ranks of over 500,000 organizations that are enhancing customer interactions through the powerful features of electronic signature software and Acrobat PDF functionalities. Adobe simplifies the process of creating, editing, collaborating, e-signing, and sharing PDFs across all devices. You can select from various scalable document signing solutions tailored to your specific business requirements, whether you need PDF document management or not. Notably, Acrobat Sign is recognized as Microsoft's preferred e-signature solution, integrating seamlessly with the extensive suite of Microsoft applications, allowing you to send and sign PDFs directly within your current workspace. This integration significantly boosts productivity and streamlines document workflows for users.

Enhance your productivity with a business-class email and calendaring solution. With Exchange, you can effectively collaborate on essential documents while enjoying a streamlined inbox that highlights significant messages and adjusts to your individual work habits, allowing you to accomplish tasks more efficiently. Benefit from a customized inbox filled with useful features, along with a more structured method for managing and engaging with your emails. Enhanced search functions deliver quicker and more comprehensive results, and the inclusion of Add-ins provides powerful customization options that link you to contemporary services and internal business applications. Additionally, optimize your schedule with a sophisticated calendaring system that surpasses mere appointment setting, automatically capturing details from emails like flight confirmations and hotel bookings, and offering venue suggestions based on your current location. Microsoft Exchange Online serves as a robust hosted email platform designed for businesses, ensuring the protection of your data through advanced security measures. With these tools combined, you can streamline your workflow and empower your team to work more innovatively.

Certinia Financial Management Cloud is a financial management platform built to close the gap between service delivery and finance. Native to Salesforce, the platform connects front-office and back-office data so billing, revenue, forecasting, cash flow, and margin visibility are grounded in real delivery activity. Certinia helps services businesses reduce silos, eliminate lag, and avoid guesswork by maintaining one continuous system of record across sold work, delivered work, invoicing, and revenue recognition. Finance teams can monitor margins in real time and catch profitability risks before they become end-of-month surprises. The platform helps accelerate cash flow by improving billing accuracy and providing visibility into payment cycles. Certinia also helps reduce revenue leakage by aligning what was sold, what was delivered, and what gets recognized. Its forecasting capabilities use real-time financial and operational data to support faster and more confident business decisions. The platform supports subscription billing, usage billing, AI-enabled visibility, reporting, and services-focused financial operations. By combining delivery data, financial management, billing, revenue recognition, forecasting, cash flow visibility, and Salesforce-native operations, Certinia Financial Management Cloud helps services organizations improve profitability.

Founded in 2008 by a trio of customer support experts, TeamSupport has built its ticketing and live chat platform on the belief that customers are the lifeblood of every business. Over the last two decades, we’ve grown alongside our customers, delivering new and innovative solutions that help them streamline their operations, work more efficiently, and most importantly, raise and maintain high levels of customer satisfaction. We’re constantly adding new AI and automation tools to help support agents spend less time managing repetitive tasks and more time building strong customer relationships that will allow their businesses to thrive well into the future.

TryBooking is an online event ticketing, booking and registration platform that makes events easy. TryBooking is Australia's most trusted event booking, Trusted by more than 150,000+ event organizers, we help you manage all types of events/registrations from private gatherings to major concerts with ease. We pride ourselves on on-going local customer support for all, use 15+ years of experience in event ticket sales to run your best event. Get your event out there with a million people visiting our ticket pages every month. Get the spotlight for free! TryBookings 3 Promises To You: - Low ticketing fees and Free for Free Events - Free local support, we will be with you every step of the way - No lock in contracts or subscriptions. Events Made Easy Through: - User-friendly ticketing system to create and sell tickets - Show off your brand in our fully custom pages for each event - Array of reports and analytics, accessible with a click of a button - Customizable forms for more info on your audience - Reservations booking for table and stands - Free mobile scanning app and Box Office - Fundraising support and membership features - No third party marketing, we value your privacy - API integration

Zoho Creator is an all-in-one low-code application development software that is designed to help businesses digitize their operations without the hassle of traditional development. More than 13,000 businesses with an excess of 7 million users around the world trust us to be their technology partner and you can also start your custom application journey today.

All-in-one, highly customizable customer support and feedback software available in SaaS or on-Premise. - Community Feedback Software This tool helps you collect, organize, and manage your feedback and feature requests. Smart voting and commenting systems provide insights that can be used to create product development roadmaps. Analytics and Insightful Reports help you to assess the efficiency of your support team and analyze customers' experiences. -Help Desk for Ticketing The feature-rich ticketing system provides a way to manage tickets using customizable statuses and tasks, private notes, comments and reports, as well as Kanban Boards. Smart system automation and notification rules can help reduce the workload for your support team and save money.