Business Software for Salesforce

InfoNgen is a text analytics solution and sentiment analysis tool that automatically uncovers actionable insights in mountains of data. To dramatically reduce the time required to make informed strategic decisions, your teams will be able to share, analyze, and share only critical information from both structured and unstructured data. InfoNgen's proprietary tools for sentiment analysis and text analytics allow you to uncover patterns, trends, and anomalies deep within your data. InfoNgen is the only product that combines its unique use cases with powerful features. This will empower your employees to make better decisions and get there faster. InfoNgen provides businesses with a powerful resource for finding critical information. It has pre-built industry taxonomies and customizable delivery options.

Mule serves as the runtime engine for the Anypoint Platform, functioning as a nimble Java-based enterprise service bus (ESB) and integration platform that simplifies the process for developers to link applications efficiently, facilitating data exchange. This platform promotes seamless integration of diverse systems, irrespective of the various technologies involved, such as JMS, Web Services, JDBC, and HTTP, among others. Capable of being deployed in multiple environments, the ESB can manage and orchestrate events either in real time or in batch processes while offering universal connectivity. A significant benefit of utilizing an ESB is its ability to enable communication between disparate applications, functioning as a transit system that carries data across different applications within an organization or over the Internet. Furthermore, it allows for the exposure and hosting of reusable services by utilizing the ESB as a lightweight service container, while also providing a shield against various message formats and protocols. By decoupling business logic from messaging, the ESB empowers location-independent service calls, enhancing the flexibility and scalability of integration solutions. Overall, Mule enhances the capability of organizations to create a more interconnected digital ecosystem.

Data connectors for ODBC data sources that are reliable and easy to use. Compatible with many third-party tools. The Devart ODBC drivers are high-performance connectivity solutions that provide enterprise-level features to access most popular database management system and cloud services. They can be used for reporting, analytics, BI and ETL on 32-bit and 64 bit Windows, macOS, and Linux. Our ODBC drivers support all standard ODBC API functions. They also support data types. This allows you to access live data from any location. The drivers allow direct access to your cloud accounts and databases, which eliminates the need to use the database client libraries. It also simplifies the deployment process and expands your application capabilities. We provide optimal data access through ODBC and native client libraries. Client libraries can be avoided as our ODBC drivers can connect directly via the native protocol without any client software.

DataSpider Servista boasts compatibility with over 80 adapters tailored for prominent data sources. It seamlessly integrates IBM Notes, kintone, Salesforce, and your preferred SAP applications, ensuring they function together as needed. The system adheres to established protocols without altering any existing frameworks. For instance, when establishing a connection with Salesforce, DataSpider Servista complies with all requisite Salesforce standards. Simply enter the connection details, configure your data acquisition, and DataSpider Servista begins its operation—connecting to Salesforce requires just these two straightforward steps. Additionally, it interfaces effortlessly with major cloud platforms such as Microsoft Azure and Amazon Web Services. We also stay updated on the latest offerings in services and applications, allowing us to deliver the most sought-after connecting adapters. DataSpider Servista demonstrates remarkable adaptability across various databases, protocols, and file types. Furthermore, it's just as simple to terminate or redirect a connection using an adapter, making it a user-friendly solution for data integration challenges. This versatility ensures that users can navigate their data landscape with ease and efficiency.

The IoT Platform provides all the essential tools to design and launch a comprehensive IoT application, allowing you to concentrate on your primary business objectives. With the IoT Platform, you can easily integrate it into your brand instead of starting from scratch, enabling you to connect with more customers promptly. Its flexible architecture, bolstered by IoT technologies, is perfect for service providers seeking to unify their customer base while securely managing the connection of IoT devices and applications to a single hosted server. Essentially, any device that communicates via MQTT over a TCP/IP layer qualifies as an MQTT client, since the MQTT protocol relies on TCP/IP for operation. Both the broker and client need to operate on a TCP/IP layer, which can also be utilized for MQTT over SSL. The Bevywise platform supports MQTT/TCP, facilitating the development of IoT applications efficiently. Additionally, the platform enables multi-tenant device management, allowing for the oversight of multiple customers' device data within a single framework, thereby empowering each client to effectively monitor and control their IoT devices. This approach not only enhances user experience but also streamlines management processes across different customers.

Efficiently scan and catalog metadata, uncover and characterize data, while offering comprehensive lineage tracking over millions of datasets. Organize and classify data assets across diverse environments to enhance their value and facilitate reuse. Perform automated scanning across multi-cloud environments, business intelligence tools, ETL processes, and external metadata catalogs, along with various data types. Utilize AI-driven capabilities for domain discovery, data similarity assessment, business term linkages, and tailored recommendations. Monitor data movement with precision, ranging from overarching system perspectives to detailed column-level lineage, accompanied by thorough impact assessments. Access the Data Asset Analytics dashboard to gain insights into asset utilization, enrichment processes, and collaborative efforts. Examine data quality protocols, scorecards, metric clusters, and profiling statistics within their relevant contexts. Engage with shared data intelligence through certifications, ratings and feedback, a Q&A feature, and timely change alerts. What truly distinguishes Informatica is its extensive and robust suite of enterprise-grade data management solutions, ensuring comprehensive support for diverse data needs. With such capabilities, organizations can navigate their data landscapes more effectively and make informed decisions.

Oversee the logistics of your fundraising initiatives with assurance and efficiency. Effortlessly coordinate fundraisers on a large scale and across vast regions from a distance. You can handle onboarding, shifts, locations, territories, payroll, commissions, targets, and even training and compliance seamlessly and automatically. Regardless of your location, whether you're in the remote Australian outback or the bustling streets of Vienna, you can capture and handle pledges daily using our mobile application on almost any tablet or smartphone. Designed to function offline and built for reliability and user-friendliness, we take pride in our exceptionally clean data. Our elegant web application allows you to not only manage and process your pledges but also to confidently oversee your entire donor journey. This encompasses establishing detailed communication pathways with donors via phone and accessing real-time data across your various locations and suppliers, ensuring you stay connected and informed at all times. With these robust tools, you can elevate your fundraising efforts like never before.

Discover everything essential for gaining critical insights into your valuable assets with ExoSense®. This user-friendly condition monitoring application is designed for quick deployment, providing operational visibility into industrial assets, systems, and equipment. Its intuitive configuration environment allows for easy customization of branding, themes, user hierarchies, and roles without any coding required. You can set up the application in less than an hour, connect pre-configured devices in just a day, and deliver a functional solution to customers within a week. This approach eliminates substantial initial costs, extensive development timelines, and the need for an internal DevOps team, making IoT solutions both practical and economical. ExoSense operates on the Murano IoT platform, which ensures the necessary security, scalability, and integration capabilities for enterprise IoT applications. Utilize ExoSense to effectively monitor equipment status and performance, manage various user and asset groups, create customized insights and dashboards, and set up tailored alerts and notifications, enhancing overall operational efficiency. The versatility of ExoSense empowers organizations to adapt quickly to changing demands and optimize their asset management strategies seamlessly.

Safyr® significantly minimizes the time, expenses, and resources associated with discovering ERP metadata, achieving an impressive reduction of up to 90%. Before effectively utilizing metadata from prominent ERP and CRM solutions like SAP, Salesforce, Oracle, and Microsoft, users face three key obstacles that must be surmounted. Failing to address these challenges swiftly can lead to delays, increased costs, failures in delivery, and in severe situations, the cancellation of projects altogether. Once the necessary metadata is pinpointed for your initiative, it becomes crucial to leverage it for setting up additional environments, which may include data cataloging, governance platforms, enterprise metadata management, data warehouses, ETL processes, or data modeling tools. The primary goal of developing Safyr® was to empower users to significantly accelerate the value they derive from their projects, which incorporate data from major ERP and CRM systems, by providing efficient and cost-effective solutions to these challenges. By streamlining the metadata discovery process, Safyr® ensures that organizations can focus more on their core objectives rather than getting bogged down by technical issues.

Reveal empowers Partnership, Marketing, and Sales teams to enhance their win rates by as much as threefold through the integration of their CRM systems into a broader ecosystem, allowing for the identification and conversion of key strategic leads. This approach is not only user-friendly but also as enlightening as a sudden realization. The strength of collaboration is undeniable, impacting both business and other areas of life. Hence, we assist B2B companies in propelling their growth through collective efforts. By analyzing CRM data from both parties, Reveal uncovers shared, high-potential accounts along with new qualified leads. Embracing the idea that creating value together is essential, we champion a concept we call Collaborative Growth, which we believe should remain free indefinitely. This principle defines our pricing model. Engage with key businesses in your ecosystem to forge new long and short-term connections, or let us propose beneficial connections. Our innovative algorithm is eager to assist you in comparing your CRM against others in your ecosystem in real-time, ensuring you never miss an opportunity for growth.

Regardless of whether you operate an eCommerce platform, a large retail chain, a tech application, or a direct-to-consumer brand, Vizury's unparalleled technology empowers you to deliver exceptional experiences tailored to each individual customer. By dismantling the barriers between various customer interaction points—such as websites, mobile apps, email communications, messaging platforms, and brick-and-mortar locations—Vizury's platform enhances your ability to increase revenue by re-engaging customers across all channels. For over a decade, Vizury has been instrumental in assisting global retail and eCommerce brands in both acquiring and retaining their clientele. With its comprehensive integrations and ready-to-use features tailored for eCommerce and omnichannel retail, capitalizing on online shopper revenue has become remarkably straightforward. Users of Vizury witness substantial growth thanks to technology that is specifically designed to elevate conversion rates. Brands utilizing Vizury successfully generate millions of customer conversions each month, reflecting the platform's effectiveness. Additionally, leverage our dedicated team of digital marketing professionals to craft captivating and impactful campaigns tailored to your needs on Vizury, ensuring a strategic approach to your marketing efforts.

GroupBy's headless eCommerce Search & Product Discovery Platform powered by Google Cloud Vertex AI Search for Retail enhances some of the largest B2B & B2C brands. Built on AI fundamentals, GroupBy's AI-first composable platform is bringing next-generation search technology to retailers & wholesalers worldwide – supplying Google-Quality search results to their online shoppers. The platform consists of Data Enrichment, Search & Recommendations, Merchandising, Analytics & Reporting, providing eCommerce merchants with access to a powerhouse of products & services designed to enhance the digital customer experience. GroupBy platform is transforming eCommerce merchandising from rule-based to revenue-generating, optimizing productivity & efficiencies, & reducing time to market. This allows retailers, wholesalers & distributors to focus on business strategic initiatives that drive revenue. Learn more about how GroupBy is shaping the future of eCommerce by visiting our website and follow us on LinkedIn, Twitter and Instagram.

Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.

Explore our innovative AI technology featuring a search bar and advanced filters, along with instant search, image search, and creative search options. Delight your customers with our shop-the-look functionality, which enables users to upload an entire outfit and discover each item individually. Are your customers seeking to swap out their sofa for one that complements their carpet or wallpaper? With the "Creative Search Bar & Filters," you can empower these visitors to search visually. This means they can utilize colors, shapes, and textures without needing to type anything at all! Make it enjoyable and straightforward for your guests to navigate through your catalog. For example, boost your store's appeal with image and sketch search capabilities. By incorporating more features than just a conventional navigation system, you can significantly enhance your conversion rates. Additionally, save your visitors' time by implementing visual auto-recognition for clothing items in a complete look, ensuring a seamless shopping experience. Such functionality not only adds convenience but also encourages customers to engage more deeply with your offerings.

To gain a competitive edge through digital innovations, organizations must establish high-performing IT teams capable of delivering quality products and services more swiftly. TCS MasterCraft™ DevPlus is a flexible, Agile, and DevOps solution that empowers your teams to customize their workflows for managing Scrum, Kanban, or any other Agile methodologies, enabling continuous testing and automating release management. Ensure the development of the right product by fostering transparency and alignment throughout every level of the enterprise. Streamline your journey from demand to deployment by leveraging automation, allowing businesses to quickly realize value. Launch a minimum viable product and continually enhance it by incorporating ongoing feedback from users. Additionally, maintain comprehensive traceability in application delivery, ensuring that transparency and coordination among all enterprise teams working on diverse platforms and applications are upheld. This includes implementing enterprise-level governance and reporting throughout the entire demand to deploy process, ultimately facilitating smoother operations and improving overall performance.

Data management software is predominantly utilized by enterprise business teams, necessitating a design that prioritizes user-friendliness, automation, and intelligence. Furthermore, it is essential for the software to comply with a variety of industry-specific regulations and data protection mandates. To ensure that business teams can make informed, data-driven strategic decisions, the data must maintain standards of adequacy, accuracy, consistency, high quality, and secure accessibility. The software promotes an integrated methodology for managing data privacy, ensuring data quality, overseeing test data management, facilitating data analytics, and supporting data modeling. Additionally, it effectively manages escalating data volumes through a service engine-based architecture, while also addressing specialized data processing needs beyond standard functionalities via a user-defined function framework and Python adapter. Moreover, it establishes a streamlined governance framework that focuses on data privacy and quality management, enhancing overall data integrity. As a result, organizations can confidently rely on this software to support their evolving data requirements.

TCS MasterCraft™ TransformPlus serves as a cognitive transformation platform that enhances transparency into essential business applications by offering an intelligent blueprint and a centralized knowledge repository that is both technology agnostic and driven by implicit knowledge. This automated conversion system facilitates modernization and rapid deployments, enabling enterprises to progress in their digital transformation efforts without causing disruptions to their operations. It includes cognitive code analysis that provides a comprehensive application knowledge repository alongside business rule externalization. This platform not only supports the design and execution of data transformation and migration for businesses, particularly during the modernization of legacy systems, but also aids in the creation of new digital applications through an automatic code generation platform rooted in model-based development. Additionally, it features an automated migration solution for database and language conversion that significantly speeds up the application transformation process while ensuring accuracy and efficiency. By leveraging such capabilities, organizations can better navigate the complexities of digital evolution.

Shoppers entering retail spaces are seeking not just transactions, but also memorable experiences and moments of delight, such as the convenience of picking up or returning online orders in-store or catching a compelling discount from a sales associate on an item they've been eyeing. Yet, many retailers find themselves hindered by outdated point of sale (POS) systems that fail to support the modern, customer-focused capabilities required today. TCS OmniStoreTM emerges as a groundbreaking unified commerce platform that transforms the shopping experience by placing itself at the core of retail operations. This solution addresses the challenges faced by retailers burdened with a disjointed array of systems that cannot keep pace with changing consumer demands. It enables businesses to seamlessly orchestrate integrated multichannel customer journeys while rapidly developing new services and applications without the limitations of traditional channels. Furthermore, it allows customers to enjoy the freedom to checkout from any location within the store, ensuring that retail environments remain consistently engaging and interconnected, fostering unique micro-experiences that resonate with shoppers. Ultimately, TCS OmniStoreTM empowers retailers to elevate their customer interactions in a competitive marketplace.

As retailers develop strategies for a post-COVID landscape characterized by increasing expenses, evolving consumer habits, intense competition, and the enforcement of safety protocols, the ability to react promptly has become essential. This necessity calls for a fundamental transformation in the operational models of retailers. The path ahead involves fostering resilience to unlock significant value and to make informed decisions supported by extensive data, predictive analytics, and intelligent, real-time insights that are both personalized and localized. TCS Optumera™ offers a comprehensive AI-driven retail optimization suite designed to enhance both merchandising and supply chain decisions in a cohesive manner. By leveraging this technology, retailers have experienced sales growth between 3-5%, a reduction of nearly 50% in time invested, the implementation of five times more strategies, and a decrease in costs ranging from 20-30%. Moreover, it enables the optimization of customer baskets across various channels by taking into account demand transferability, consumer preference sets, predictive analytics, and competitive offerings, ensuring a tailored shopping experience for each customer. This comprehensive approach not only increases efficiency but also positions retailers to thrive in a rapidly evolving market.

Innovations in technology are transforming the way organizations approach their sourcing and procurement operations, facilitating the creation of virtual organizations that enhance agile and cohesive processes while ensuring that purchasing decisions are in sync with sourcing strategies. This modern era of agile sourcing and intelligent procurement presents a fresh array of opportunities for leaders, who must also navigate evolving stakeholder expectations. To break down functional barriers, sourcing and procurement leaders are working to integrate the entire source to pay process and are seeking ways to optimize supplier relationships that can foster innovation, all while striving to enhance performance and reduce risks. Procurement 4.0 is defined by seamless source to pay operations, the ability to respond to real-time spending data, automated smart purchasing processes, and the capacity to utilize expansive ecosystems. TAP can function as both a cohesive source to pay suite and a standalone module, which includes TAP Sourcing, TAP Quick Bid, and TAP Procure to Pay, thereby providing flexibility and efficiency in procurement tasks. By embracing these advancements, organizations can not only streamline their operations but also harness the full potential of their procurement strategies to drive greater business success.

In today's digital landscape, we are assisting organizations in their strategic shift towards subscription-based business models, effective data monetization, and comprehensive device management. Our approach emphasizes mass personalization, utilizes ecosystems, and scales as-a-service models efficiently. We facilitate the monetization of 'smart, connected devices,' opening up fresh revenue opportunities while enhancing profits, revenue, and cash flow. Our innovative digital business platform is designed for subscription services, device management, and data utilization, fostering 'growth and transformation' within your organization. By implementing world-class revenue assurance practices, we help improve profit margins and net promoter scores. Our robust, Big Data-driven diagnostic methodology is non-intrusive and focuses on enhancing the customer experience. We gather, convert, and organize data sourced from various service provider applications, ensuring seamless integration. Additionally, our workflow-based case manager allows for the customization of user-defined workflows, while our business process engine enables efficient rule-based data processing, ensuring optimal operational performance. This holistic approach not only streamlines processes but also empowers businesses to thrive in a competitive market.

Interactive system with real-time charts of your objects. Next-level dashboard makes it easier to make quick decisions and navigate more efficiently. Available on AppExchange. It's easy and secure to install Dash app from AppExchange. Interactive system to visualize your data using standard and custom objects in clickable dynamic tables. Ideal for creating custom dashboards. DASH is natively built on Salesforce and does not require any external libraries. DASH saves up to 50% on navigation, comprehension and comparison of numerical information, and better decisions based upon visual data analysis. You can modify or input new data from any level in your DASH pipeline. DASH is a clickable dashboard that can help you make better decisions and save time. DASH can be embedded in any page, customized and used for data analysis or navigation. It's easy and quick!

Ensure timely delivery of emails to both public and business inboxes. Keep track of your organization's email-sending activities with real-time monitoring of domains and IPs. With our API, you can begin dispatching transactional email notifications in mere minutes. Utilize our robust cloud API and webhook to efficiently process incoming emails, monitor click rates, and manage operations. Aritic Mail guarantees prompt delivery of transactional emails to your customers, consistently maintaining high delivery speeds. Rely on Aritic Mail for immediate transactional email delivery with no lag and optimal inbox placement. The cloud-based Aritic Mail email server enables instantaneous email dispatch while providing ongoing delivery tracking. Take advantage of the Aritic Mail API, compatible with nearly all programming languages, for smooth integration with any technology stack. By using Aritic Mail for all your organization's email communications, you can enhance and oversee your email sending reputation, ensuring all messages reach their intended recipients without delay. This comprehensive approach to email management can significantly improve your overall communication strategy.

Contacts vary significantly in their nature, and we recognize that some can lead to intricate relationships. Aritic Sales offers a versatile and skillful approach to forge connections with diverse contacts, seamlessly integrated within the CRM platform. For example, it's possible to associate a contact with an unrelated business if that alliance could expedite the purchasing process. By utilizing Aritic Sales CRM software, you can attain a comprehensive 360-degree perspective on both macro and micro levels, enabling you to pinpoint deals—whether they are open, won, or lost—set crucial milestones, monitor customer interactions, and assess conversion probabilities. The system automatically captures new leads from all your channels, allowing you to oversee customer journeys, track real-time data, and intelligently manage and foster relationships to maintain a robust sales pipeline. This suite of advanced sales CRM features ensures you have everything necessary for a seamless funnel management process and a highly efficient sales cycle. Ultimately, Aritic Sales empowers you to optimize your sales strategies and enhance customer engagement like never before.

Aritic Desk provides real-time performance insights by analyzing various ticket attributes, the agents involved, and time tracking metrics. Avoid the limitations of manual reporting to evaluate your team's performance for each client or agent. Foster and enhance teamwork through instant chat support systems. Say goodbye to pseudonyms and generic response templates; engage authentically with your clients and agents to deliver truly relevant solutions. Ensure that communication is seamless by allowing your agents and clients to interact in their preferred languages, as the language widget becomes accessible once the app is installed. Delve into comprehensive analyses of each profile, starting with ticket creation statistics, the individuals responsible for them, and their current status. Utilize filters to extract precise information, such as identifying which agents are most active in ticket creation and client engagement. Aritic Desk is equipped with a plethora of features designed to streamline the management of your online customer interactions, ultimately leading to enhanced customer satisfaction. By leveraging these tools, businesses can better understand their service dynamics and elevate their support strategies.