Inbenta Search Description
Inbenta Semantic Search Engine's ability understand customer queries allows for more accurate results. The search engine is the most widely used self-service tool on websites, with 85% of sites using it. However, being able to provide the most relevant information could make the difference between a good and poor customer experience. Inbenta Search pulls data directly from your customer relationship tools such as Zendesk and Salesforce.com, as well as from other designated websites. The semantic Inbenta Search uses Inbenta Symbolic AI technology and Natural Language Processing technology to quickly understand customer questions and provide the most relevant answers. This will reduce support costs and help you save money. Inbenta Symbolic AI technology means there is no need to train data. This allows you to quickly deploy and use the Inbenta Search engine tool.
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