TCS OmniStore Description
Customers are trading transactions in stores for 'aha' moments, experiences, the convenience of picking-up or returning online orders at the store or micro moments such as an irresistible discount on a wishlisted' item. Retailers are having trouble with a point-of-sale (POS) solution that can offer the customer-centric capabilities of today. TCS OmniStoreTM, a unified commerce platform, completely changes the way customers shop. It will be at the center of everything you do. It is a solution for retailers who have had to deal with a variety of unreliable systems that fail to meet changing customer expectations. Orchestrate multichannel customer journeys. Create new services and apps quickly, without worrying about channel restrictions. Customers can shop anywhere in the store. To create unique, interconnected micro-experiences, ensure that their stores are always on.
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