Business Software for Guru

Help Scout, a web-based helpdesk software, allows you to delight customers and provide exceptional customer service. Help Scout is suitable for all companies and allows businesses to provide personalized support. The platform features collaboration features to keep everyone on one page, automated workflows and best-in-class reporting. It also has an integrated knowledge base and robust API. Help Scout integrates with voicemail and live chat services such as Olark and Snap Engage.

Hive increases productivity among team members. Hive is a powerful collaboration and project management platform that offers a multitude of features in one comprehensive solution. The platform includes transparent project management tools, team communication and file storage and sharing. Time tracking and app integrations are also available.

Running HR isn't for the faint of heart. Namely gives you the resources to make your life easier and your employees happier. With modern, intuitive technology and a world-class team of HR experts, Namely empowers and supports people teams with an all-in-one HR solution designed for mid-sized businesses (25-1000 employees). Whether you’re transitioning from a PEO or switching to new HCM software, Namely has the technology and people to support your company every step of the way.

LiveChat is a robust customer service platform built to streamline communication for businesses. It unifies website chat, WhatsApp, Facebook Messenger, and Meta Suite into a single, high-efficiency dashboard, allowing teams to manage multi-channel support without increasing headcount. The platform focuses on operational efficiency through AI-powered features. The AI Copilot provides instant chat summaries, smart response suggestions, and grammar correction to maintain a professional tone. Technical features like "Sneak Peek" allow agents to see what users are typing in real-time before they hit send, significantly reducing Average Handle Time (AHT) and improving resolution speed. With a 5-minute setup and over 200 native integrations (including Shopify, WordPress, HubSpot, and Slack), LiveChat seamlessly integrates into any existing tech stack. For teams requiring custom workflows, it offers a robust API and webhooks. LiveChat provides the stability, security, and scalability needed to turn real-time conversations into measurable business growth.

Square provides a user-friendly application designed for both PC and mobile devices, aimed at helping businesses streamline their payroll processes. This versatile platform accommodates the payroll needs of employees, contractors, or a combination of both, with monthly fees that adjust based on the total number of individuals being paid. Additionally, it boasts features such as work hour tracking, automatic submission of state and federal tax documents, management of sick leave, and oversight of workers' compensation, making it a comprehensive solution for payroll management. Businesses can effectively manage their payroll responsibilities while ensuring compliance with various regulations.

Bitbucket transcends traditional Git code management by offering a unified platform where teams can plan, collaborate on code, test, and deploy all in one place. It is free for small teams of up to five members and offers scalable options with Standard and Premium plans priced at $3 and $6 per user per month, respectively. By enabling the creation of Bitbucket branches directly from Jira issues or Trello cards, it helps keep projects systematically organized. The platform supports build, test, and deployment processes with its integrated CI/CD, enhancing efficiency through configuration as code and rapid feedback cycles. Code reviews are streamlined with pull requests, allowing teams to create a merge checklist and designate approvers while facilitating discussions directly in the source code using inline comments. With Bitbucket Pipelines featuring Deployments, teams can seamlessly integrate their build, test, and deployment processes. Security is prioritized with features like IP whitelisting and mandatory two-step verification, ensuring that code remains protected in the cloud. Additionally, users can restrict access to specific individuals and manage their permissions with branch controls and merge checks to ensure the highest quality of code output. This comprehensive suite of features makes Bitbucket an invaluable tool for modern software development teams.

Intercom is a leading AI-driven customer service platform that empowers businesses to provide tailored and effective support through various communication channels. Established in 2011, this company boasts an extensive array of tools, such as the Fin AI Agent, which delivers prompt and precise responses to customer questions around the clock. Additionally, Intercom's platform includes AI Copilot, which aids support agents by offering real-time solutions, and AI Analyst, which delivers valuable insights and suggestions for those in leadership roles within customer support. With over 25,000 organizations worldwide, including notable names like Atlassian, Amazon, and Microsoft, Intercom handles more than 500 million messages monthly, significantly improving customer interactions and operational efficiency. Based in San Francisco, with additional offices in Chicago, Dublin, Sydney, and London, Intercom is committed to continuously advancing the customer service landscape while adapting to the evolving needs of its clients. Their focus on innovation ensures that they remain at the forefront of the industry.

Adobe Workfront is a leading enterprise work management solution designed to help marketing teams plan, coordinate, and execute projects at scale. Serving as a marketing system of record, it centralizes tasks, resources, timelines, and reporting into a single, structured environment. Teams can move planning activities out of silos and into shared modules that link strategy directly to execution workflows. Interactive views such as calendars, timelines, and dashboards provide role-specific visibility and actionable insights. Automation capabilities streamline approvals, task routing, and repetitive processes to improve operational efficiency. Workfront supports agencies and in-house teams alike, enabling seamless cross-functional collaboration across complex ecosystems. Built-in review and approval tools ensure brand compliance and creative alignment. Deep integrations with Adobe Experience Manager, Creative Cloud, Frame.io, and GenStudio enhance the content supply chain. Recognized by industry analysts and customers, Workfront drives measurable improvements in project velocity and output. By unifying planning and execution, Adobe Workfront empowers enterprises to deliver campaigns faster and with greater precision.

ChatGPT is a powerful AI-driven platform designed to help users work smarter by providing instant answers, creative ideas, and task automation. It supports a wide range of functions, including writing, editing, coding, research, and brainstorming. Users can interact with the platform through text or voice, making it accessible across different devices and workflows. ChatGPT can summarize meetings, analyze data, and generate insights to improve productivity and decision-making. It also offers creative support for tasks such as content creation, planning, and strategy development. A key feature is workspace agents, which allow users to automate entire workflows and repetitive tasks within their organization. These agents can run independently, integrate with tools, and handle actions like updating records, sending messages, or generating reports. Teams can build and share agents across their workspace to standardize processes and improve efficiency. Built-in controls ensure that automation remains secure and manageable with permissions and monitoring. ChatGPT helps reduce manual work while enabling teams to focus on higher-value activities. Overall, it enhances productivity by combining intelligent assistance with scalable automation.

HubSpot's sales software will notify you when a lead opens an email. You can also track every interaction and organize all of your activities in one place. Start free and grow as you go. HubSpot's sales tools make it easy to save time at all stages of the funnel. You can queue up personalized reminders and follow-up emails that are automatically delivered at the right time. You can turn repetitive emails into templates, track their performance, and share the top ones with your entire team. You will be notified when prospects open an email, click on a link or open an attachment. This will allow you to follow up with the most important leads quickly and efficiently. You can connect with prospects via live chat on your website. This will eliminate back-and-forth emails and missed calls. Send a link to let leads choose a time that suits them both. Automate manual entry by automatically logging every lead's contact information, email opens and clicks. Automate tedious tasks such as lead rotation.

One platform, infinite ways for you to connect with your customers and employees. Any app can be made authable. Okta can help you create secure and delightful experiences quickly. Okta's Customer ID products can be combined to create the stack you need. This will provide security, scalability and reliability. Protect and empower your employees, contractors, partners. Okta's workforce identification solutions will protect your employees no matter where they are. You will have the tools you need to automate cloud journeys and support hybrid environments. Okta is trusted by companies around the globe to protect their workforce identities.

UKG Pro is our award-winning HCM solution. It simplifies complex HR processes and provides powerful insight into your workforce. UKG Pro combines deep functionality and artificial intelligence technology (AI) with an intuitive, best in class user interface. This makes it easier for HR leaders and business leaders to improve performance and create better work environments for their employees. UKG Pro supports even the most complex organizational needs, including large-picture data and zooming in on the individual employee's journey within seconds. Get a single, comprehensive view of all employee data, including insight into global teams. The industry's most powerful payroll engine. It simplifies complex tax processes. Provide a personal, candidate-centric experience for potential employees and make it easier to recruiters to find the right match.

Paychex Flex is an all in one HR software solution that you can expand or change as your business grows. It can be used to manage payroll, integrate your retirement and HR administration, as well as insurance management. We also offer expert knowledge about the regulations that may affect your business. Paychex Flex will benefit from more HR functions that you can bring to it. This will increase accuracy and efficiency. It can help you: * Track and recruit the best candidates * Streamlined onboarding and hiring * Provide key HR information through custom compliance documents. Compensation summaries, performance reviews and company training. * Manage your health insurance, including compliance support * Manage employee benefits * Track attendance and time * Pay your employees and file and pay taxes * Retirement planning, from testing to real-time reporting and participant enrollment and management

Gusto is a comprehensive payroll, HR, and benefits platform built to help small and medium-sized businesses manage their workforce with ease. It enables users to run payroll in minutes while automatically handling tax filings, compliance, and reporting requirements. The platform also identifies potential tax credits and savings opportunities, helping businesses optimize their financial operations. Gusto provides a full suite of employee benefits, including health insurance and financial wellness tools, making it easier to support and retain employees. Its hiring and onboarding features allow companies to attract top talent and streamline the onboarding process with customizable workflows. The platform integrates time tracking, talent management, and reporting tools into a single system for better efficiency. Gusto also supports solopreneurs by ensuring compliant self-payroll and simplified tax management. With automated processes and user-friendly design, it significantly reduces the time spent on administrative tasks. Businesses can manage everything from payroll to employee insights without switching between multiple tools. The platform is trusted by hundreds of thousands of businesses for its reliability and ease of use. Ultimately, Gusto helps organizations focus more on growth while handling the complexities of workforce management.

Jira Service Management (formerly Jira Service Desk), empowers Dev/Ops teams to work at high-velocity to respond to business changes quickly and provide great customer and employee service experiences. Tune Jira Service Management for your specific needs. Every team member, from IT to legal to HR, can set up a service desk quickly, and then adapt to scale. Provide great service experiences quickly - without the complexity and cost of traditional ITSM solutions. An open, collaborative platform allows you to track work across your enterprise. You can link issues across Jira, as well as ingest data from other software-development tools, to give your IT support and operations teams richer contextual information that allows them to quickly respond to incidents, requests, and changes. Manage risk and deliver more customer impact. You can accelerate critical development work, eliminate the need for manual labor, and deploy changes quickly with an audit trail for each change.

Freshteam is the ideal HR software for growing businesses. Freshteam is the perfect HR software for growing businesses. It allows you to attract, hire, onboard, and offboard new employees, as well as manage employee information and time off. Freshteam is a platform that helps you attract and hire top talent. It integrates with many job boards and social media channels, as well as a quick-creative career site. Freshteam allows HR to onboard new hires from day one. This includes filling out forms, signing documents, and handing out handbooks. The HR software can also manage employee time off, manager approval workflows, employee self-service, and time-off reports for the entire organization. These reports give an overview of upcoming leaves and absenteism trends.

Gong is a robust AI-powered revenue platform that enables businesses to centralize their revenue workflows and optimize engagement strategies. It integrates with existing CRMs, providing in-depth customer insights, accurate forecasting, and improved sales execution. Gong's platform supports teams by offering data-driven intelligence on customer interactions, eliminating redundant tasks, and improving productivity. With Gong’s tools like Gong AI and Gong Data Engine, companies can streamline operations, enhance sales coaching, and drive business outcomes more effectively.

Front is the all-in-one customer service platform built for collaboration. Our powerful customer service platform makes five-star service attainable for over 9,000 businesses like yours.

Aha! is software for product builders. More than 1 million product teams use Aha! to connect customer insight, strategy, and delivery in one place. The Aha! product suite supports the full product lifecycle. Teams can define goals and roadmaps, run customer interviews, collect and evaluate ideas, explore concepts visually, manage development work, and share product knowledge across the organization. Each product serves a clear purpose: Aha! Roadmaps is the complete product management solution — set strategy, prioritize features, and share visual plans. Aha! Discovery is the new way to manage customer interviews — centralize meeting transcripts, uncover key product insights, and link them to your roadmap. Aha! Ideas is the comprehensive idea management solution — crowdsource feedback, engage your community, and prioritize what drives revenue. Aha! Whiteboards is the visual space for product innovation — define user flows, create mockups, and collaborate on roadmaps. Aha! Builder is the fastest way to create trusted business applications — for product managers who know what is needed and are bold enough to develop them with an AI assistant. Aha! Develop is the agile tool that links strategy to delivery — for technical leaders who want to ensure product and engineering work well together. Aha! Teamwork is the flexible project management tool — choose how you work, manage all tasks, and stay aligned with strategic plans. Aha! Knowledge is the product information hub — craft documents, add visuals, and share everything in a central place. Aha! Academy is the best way to learn about product management and Aha! software. Get certified and be recognized as an expert.

Personio is the People Operating System (POS) for small and medium-sized businesses with 10 to 2000 employees. Personio is based in Munich, Madrid Madrid, London Dublin, Amsterdam Amsterdam, Berlin, Berlin, and Barcelona. Its mission is to make HR processes as transparent as possible so that HR can concentrate on what really matters: people. Personio is an all-in-one software for HR that includes human resources, recruitment, payroll, and payroll. This allows HR to go beyond the HR department. Personio's People Workflow Automation technology allows more than 6,000 customers in Europe to eliminate delays and seize opportunities. Personio is already being used by companies such as Premier Inn, Futurice and Spendesk to improve their people operations, and enhance the employee experience.

Based on your interests, history, and role, you will receive personalized and recommended results. QuaerisAI provides near-real-time data access for all data. QuaerisAI enhances your data and document workload with AI. To increase knowledge sharing and track performance, teams can share insights and pinboards. Our advanced AI engine transforms your inquiry to a database-ready language within micro-seconds. Data is nothing without context, just like life. Our cognitive AI engine interprets search terms, interests, roles, and past history to provide ranks results that allow further exploration. You can easily add filters to search results to dig into the details and explore relevant questions.

Dayforce is a comprehensive AI-powered human capital management platform that brings together HR, payroll, workforce management, talent, and analytics into one unified solution. It is designed to help organizations streamline operations by using a single data model and real-time processing for accurate and efficient decision-making. The platform enables businesses to manage employee information, schedules, and compensation in one place, reducing administrative complexity. With AI-driven insights, Dayforce supports smarter hiring, workforce planning, and employee development strategies. It also enhances employee experience through self-service tools for payroll, benefits, and scheduling. The platform includes robust analytics and reporting features that provide real-time visibility into workforce performance. Dayforce helps organizations optimize labor costs and improve productivity through advanced workforce management tools. Its scalable design supports global operations, including payroll across multiple countries. The system is trusted by large enterprises for its reliability and flexibility. Overall, Dayforce empowers organizations to manage their workforce more effectively while driving business growth.

An HCM solution designed for future adaptability. The dynamics of your workforce, the various work environments, and the required skills are constantly evolving. So, how can you prepare for what lies ahead? Introducing Workday Human Capital Management (HCM). Our advanced machine learning capabilities allow you to gain insights into your employees' current skills while also enabling you to develop talent for the skills that will be in demand in the future. Workday HCM provides you the tools to offer personalized recommendations, promote ongoing learning, and foster open communication at every level. This is all achievable on a large scale. With our enhanced analytics, you can extract valuable insights from extensive data collections, providing clear narratives that explain current trends and their implications. We implement intelligent automation throughout the complete attract-to-pay process, reducing the burden of manual tasks and allowing your team to maximize their productivity. From managing compensation and payroll to overseeing time tracking, benefits, and beyond, Workday HCM is dedicated to effectively supporting your workforce and enhancing their overall experience. Additionally, our system is designed to evolve alongside your organization, ensuring you are always equipped for the challenges of tomorrow.

Project management has never been simpler. Modern software teams can work together and ship quickly with our help. Shortcut (formerly Clubhouse) helps you plan, build, measure, and measure your success. We are project management without all of the management. Our software team builds Shortcut for your software team. Shortcut is used by thousands of teams all over the globe to build software. Shipping software can be a difficult task. Zoom in and out easily between Stories, Iterations and quarterly Roadmaps. Useful context is just a click away. Kanban boards and Workflows allow you to manage all your work. They can be customized to meet the needs of the Teams or people using them. Teams, Epics and Objectives allow employees from all departments to work together to achieve larger goals and initiatives. To monitor how projects are managed, you can use burndown charts, time-in-workflow state graphs, cycle time and lead time charts, as well as other reports.

Small and medium-sized enterprises (SMEs) around the world can realize true freedom of choice by partnering with JumpCloud. JumpCloud centralizes the management and security of identities, access, and devices through its cloud-based open directory platform, enabling IT teams and managed service providers (MSPs) to remotely support Windows, Mac, Linux, and Android devices, manage identities natively or from their preferred HRIS or productivity suite, and provide access to hundreds of on-prem and cloud-based apps with a single, secure set of credentials. Start a 30 Day Trial of JumpCloud today to take advantage of the entire platform for free.