Best Customer Service Software for Instagram

Find and compare the best Customer Service software for Instagram in 2024

Use the comparison tool below to compare the top Customer Service software for Instagram on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.

  • 1
    Stamped.io Reviews

    Stamped.io

    Stamped.io

    $15 per month
    Leading brands use Stamped to create social proof. Stamped is used by more than 30,000 retailers, many of which are fast-growing. It helps to build trust through user-generated content. This increases social proof and drives conversions. Your happy customers can help you build trust with consumers. To increase social proof and excitement, you can showcase customer experiences to encourage customers to buy. Our proprietary in-email review request forms allows you to quickly get authentic customer reviews. You can build trust and social proof by displaying customer reviews using our optimized on-site widgets. This will highlight your UGC on key conversion pages. Get ahead of the rest, make rich snippets available for search results and increase your product ratings in Google Ads and Shopping. Visually appealing photos and videos of customers who have used your products in real life are collected and displayed. Our integrated social features allow you to connect with your customers and automatically share your top reviews on your social media pages.
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    Hopps Reviews
    It's a marketing version of the Genius Bar. Create a marketing plan that is specific to your business. Our experts have helped to grow some of the most successful companies around the globe from small startups. They can also provide the advice you need. Questions like. How can I market my product to businesses? What is the best marketing strategy for my small business? How can I test and build potential target personas for my small business? Channel strategy involves selecting the type of channel and determining the distribution intensity. The channel configuration is then designed and managed on an ongoing basis. Your online presence is your best asset. You will learn how to reach your audience quicker and more cheaply by optimizing your paid advertising strategy, optimizing your campaigns, and refining retargeting. Your first session is free. We are so confident in our experts' abilities and value that you don’t even need to use a credit card. You will see why we are the best choice for marketing assistance.
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    Moobidesk Reviews

    Moobidesk

    Maven Lab

    $68 per month
    This platform is designed to enable businesses to provide a seamless customer experience. We serve a wide range of industries, including banking, technology, banking, retail, telecommunications and technology. We live in a highly connected world that is constantly changing. Your target audience will use their preferred communication channel to reach you. They expect you to get to know them well and to respond quickly during the engagement. Moobidesk connects all important communication channels through a single platform. Moobidesk combines Artificial Intelligence with Machine Learning to make it easy to manage sales and customer support. We automate your entire customer interaction. With ready-made APIs, it is easy to integrate your systems with our APIs.
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    Rectangled Reviews

    Rectangled

    Isometrica Experiences

    $202
    Our first AI-powered online reputation management tool allows you to get super-fast business reviews and feedbacks. This will help you drive more sales for your company. Our real-time dashboards allow you to track your business activity. We can handle any business requirement, whether it is digital or offline. Get fast reviews from real customers and make them brand advocates. Our interactive and creative forms will get more responses from your audience. No coding required! It's simple to set up and easy to use. Integrate with your in-store POS to let the automation do all the work. We have a solution that will meet all your business needs, whether you need it to be completely digital or hands-free offline. Our OR platform will help you be the most trusted and loved business in your locality. Get to know your customers and use customer insights to help you make business decisions.
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    Blue Zone Reviews

    Blue Zone

    Blue Zone Technologies

    Reputation management consolidates all factors that affect your business's online reputation in one place. This allows you to take control of your online reputation. Blue Zone's reputation building tool gives you the ability to gather customer experiences, improve your scores, and shine before potential customers. Most people have heard of the "Blue Zones", which are regions where people live longer than the average. Although the geographical locations are fascinating and fascinating, the philosophy behind them is what matters most. Researchers discovered what makes these regions unique. They all have specific lifestyles, which proves that only 20% of the time a person will live is genetic. The rest is lifestyle and environmental factors. This truth has been applied to our lives and our business with great success. We feel it's time to share our method with the business world. It's at the heart of everything we do.
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    eBanqo Reviews
    You can use an AI-chatbot for answering questions. This will reduce the workload of your support team and increase your response time. Live chat services can be extended beyond your website. Chat with customers via multiple messaging apps in real-time, making customer support easier than ever. Customers can self-serve, buy goods and services, and resolve problems on their own without having to contact you. You can send one-off messages, such as announcements, updates, and offers to multiple messaging apps. Use our powerful targeting tools to send messages that are likely to convert to customer groups. In minutes, you can set up your chatbot and connect to your messaging channels. Our platform is intuitive and easy to use. You can add unlimited questions and answers to our Knowledge base. This allows you to automate repetitive and simple questions. Connect eBanqo Messenger to your existing backend systems, such as CRM, help desks, and email, and get the answers you need.
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    Shopify Inbox Reviews
    Chat is the best way to convert browsers into buyers. Shopify Inbox allows you to manage customer conversations, create automated messaging, and gain insights to help you focus on chats that convert. Shopify Inbox can be added for free. You can customize online store chats, save responses, and much more right from your admin. You can easily communicate with customers and manage conversations from your mobile app or web. You can use metrics in your admin for insight into chat performance so you can plan for growth. Chat with customers online to get insight into what they have in their cart. Chat with customers to share discount codes and close sales. Automatic chat classification can help you identify conversations that could lead to a sale. Make FAQs to help customers find answers to their most common questions about your shipping details, return policy, and other information. To help customers quickly, keep your brand consistent and use saved responses shortcuts.
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    Aritic Desk Reviews
    You don't need to rely on manual reports for analysis of the performance of your team in relation to each agent or client. Aritic Desk provides real-time performance analysis based upon ticket properties, agents catered too, time trackers, and other factors. The Skipper was a strong sailing man and the Skipper brave. Five passengers set sail for a three-hour tour. We do it our own way, so there's nothing we won't try. Encourage collaboration through real-time chat support. No more pre-written answers or fake names. Real-time communication with clients and agents is essential. Provide genuine, relevant solutions. Your clients and agents can see the support in any language that they are comfortable with. The language widget can be used to change the language once the app has been installed. Analyze each profile in detail, including the number of tickets created, who created them, their progress status, and so forth.
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    SAP Service Cloud Reviews
    SAP Service Cloud is a customer service platform that provides great customer experiences across all channels and improves contact center efficiency. Customer loyalty can be increased by providing personalized, reliable omnichannel service. Service excellence can also help drive business growth. You can provide seamless service across all channels, including self-service. Intelligent technologies reduce resolution times and help agents excel, increasing customer service profitability. With contextual support and user-friendly tools, you can improve employee satisfaction and performance. Outstanding customer service is key to supporting sales, commerce, marketing, and other areas. SAP Service Cloud will help your company provide fast and personalized customer service, and increase service efficiency. It connects customers from different channels into one solution, enabling consistent service across all channels.
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    Alcméon Reviews
    Alcmeon's cloud technology allows you to use Facebook Messenger, Messenger for iOS, or WhatsApp as a powerful customer service, messaging channel, or conversational commerce channel. Alcmeon has access to the most popular social media APIs: Facebook, Instagram and Twitter, Messenger, WhatsApp. WeChat, Google My Business, Apple Business Chat, WeChat and WeChat. We work closely with their technical teams to add new business features as quickly possible. Alcmeon's back-office has been designed to connect to the information systems and CRMs of our clients - Salesforce, Oracle Zendesk, Efficy. A dedicated customer success manager, on and off-line training, office hours and clients-only events.
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    Merchant Centric Reviews

    Merchant Centric

    Merchant Centric

    $49.95 per month
    Find out what customers are saying about your reviews and how it affects sales. Engage with customers online, where they most often go. Find the hidden value in customer feedback data to identify what drives revenue at your locations. Get insight and actionable steps to beat your local and national competitors. Learn from the success stories of the nation's top-performing companies and how you can leverage them. Long wait times for food after ordering is a major problem that can have a negative impact on revenue. Assess the current food delivery system and assess whether servers and kitchen staff are properly trained. Your customer feedback can have a significant impact on your sales. Show all levels of management how they are doing at the local, district, or location level. You can monitor business performance, spot operational issues and employee problems, and reply to reviews for all locations from one platform. You can manage customer feedback and social reviews posted to your website.
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    SemanticForce Reviews
    SemanticForce, the unified media/e-commerce intelligence platform and engagement platform, is SemanticForce. Through the power of deep listening, we make a positive difference. Traditional media listening platforms provide limited data types. The SemanticForce media intelligence platform provides visibility and intelligence on all your data. Our listening ecosystem offers a new level in intelligence and protection, from online news to forums, influencers to domains, pricing to ads, and from online news to forum discussions, our listening ecosystem is able to provide unprecedented visibility and intelligence. To spot trends and tap into relevant topics, organize millions of conversations on social media and news to identify them. Social media is a great place to find positive and negative feedback about your brand. You can quickly respond to negative conversations with real-time notifications.
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    DelightChat Reviews
    All channels can be accessed from one dashboard. Send promotional broadcasts with Official WhatsApp API to increase your sales. You can automate abandoned cart recovery, send order notifications, verify cash on delivery orders, and verify cash using WhatsApp. DelightChat is a customer service tool and marketing tool that's specifically designed for eCommerce brands using WhatsApp, Instagram, or other modern channels. This tool can be combined with WhatsApp marketing to give you everything you need for your D2C brand. You can save time and have peace of mind knowing that you never miss a customer query via any channel, including WhatsApp, email, FB & IG Comments, Messenger, Instagram DMs and live chat. Send broadcasts to your customer's list using the Official WhatsApp API. Brands are seeing a 26x ROI on WhatsApp marketing spending and 7.1x more conversions than email due to WhatsApp's high deliverability and read rate.
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    ReplyDesk Reviews

    ReplyDesk

    ReplyDesk

    $0
    ReplyDesk, a cloud-powered helpdesk that allows online retailers to improve customer service delivery and reduce the time it takes for customers to get their questions answered, is available to them. ReplyDesk integrates seamlessly with email, social media accounts and webstores to provide a single inbox for all customer communications. Smart automation rules allow you to automate customer inquiries and email responses. Customer service agents can quickly insert suggested replies to common questions and create email templates. Agents can also tag tickets and mention other colleagues for help and organization. ReplyDesk automatically interprets messages from customers in your choice of 140 languages, so you can efficiently service multiple territories. You can resolve customer issues immediately and manage all returns, refunds, and disputes from all your webstores, marketplaces, and selling channels.
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    Zembra Reviews

    Zembra

    Zembra

    $1 one-time payment
    We will monitor all reviews and make any necessary changes to your page once you have requested them. The data is exactly as published. No more, no less. You can get clean, accurate data without any noise or trailing HTML. We have watchdogs that monitor data change and partner with major platforms. Content is always delivered promptly and at an unparalleled speed. Our priority is to provide our customers the latest generation of reputation management APIs that increase growth and team productivity. We help our customers to focus on the things that matter most to them, and then let us handle the data. We scan all supported networks to find businesses that match your keywords. All reviews can be obtained quickly by a single call. Rating texts, recommendations and timestamps, authors, authors, replies, edits and translations, images, and many other things are available.
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    Alterna CX Reviews
    Gartner has recognized Alterna CX as one of the top 3% CX software vendors worldwide. Our AI-based solution simplifies, simplifies and organizes all the increasingly complex CX signals generated via customer interactions, such as surveys, complaints, social and online conversations, and other communications. Alterna CX provides an AI-based solution that simplifies, organizes, and streamlines all the increasingly complex CX signals generated via customer interactions, such as surveys, complaints, social media and digital conversations. Our machine learning technology tracks and organizes the data and alerts customers to potential problems, opportunities, or issues that should be monitored by customer service professionals. Our technology is user-friendly and reduces the amount of screening and sorting work. It also flags the factors that are most important for customer satisfaction and loyalty.
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    Stuffig Reviews

    Stuffig

    Stuffig

    $8.99 per month
    Scammers have new opportunities with the rise of online shopping. Stuffig, a platform that collects customer reviews, is the first to allow honest businesses to succeed. You can share your links on social media to give customers the chance to share their experiences with your products or services. You can read, respond, engage, and engage with your customers to find out what they think about your business. Then you can either continue the good work or change it. Do you want to share your positive reviews with the world? You can share it on social media through stories and posts. Give your customers the credit they deserve. Stuffig's support staff is available at all times. If we find reviews that are not legitimate, we will contact the author to request proof (invoice, product photo, chat screenshot). The review will be marked as under investigation.
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    Commentify Reviews

    Commentify

    Commentify

    $17/month/1 task
    Monitor your brand, competitors or reviews in social networks and review websites Track mentions and reviews about your product or brand. Grow your sales on social networks and review websites: Trustpilot Tripadvisor Google Maps YouTube Instagram and others Functions: You can receive notifications by email (soon), Telegram or Slack (immediately). You can filter comments based on keywords, popularity, and other criteria You can give another user access to the tasks.
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    Chat2Desk Reviews

    Chat2Desk

    Chat2Desk

    10
    Chat2Desk, a chat room for businesses, is an online chat application. It helps businesses to improve their interaction with customers and attract new ones. You can also automate and improve processes with the service. Chat2Desk offers omnichannel communication. You can add all popular messengers, social networks and other platforms in one window. This makes it easy for customers to contact your company. Chatbots, such as those that use AI, automate communication and answer standard questions from customers. Chat2Desk has an online chat widget on the website so that customers can quickly get the help or information they need. Open API allows you to connect to CRM tools and other tools.
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    Conversocial Reviews
    Only messaging channels can provide customers with continuous, convenient, and ongoing conversations. Only Conversocial can provide your brand preemptive, one to one, and scalable conversational CX. Join the top brands around the world who believe in the power and potential of messaging. Conversocial can help you care for your customers. Conversocial makes it easy to resolve service-related issues and increase brand loyalty. Conversocial can help you acquire more customers. Adaptive automation drives commerce by delivering memorable customer experiences and boosting sales. Engage more customers with Conversocial You can retain your customers by sending targeted messages and creating personalized customer experiences through messaging channels. One Conversocial partner used Notify to initiate over 2.5 million two-way conversations. The average open rate was 78% and engagement rate was 8%.
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    Sprinklr Reviews
    The only platform that enables all digital customer experiences. Built to eliminate silos Sprinklr is used by thousands of enterprises around the globe every day to market, advertise and care for consumers via 23 social channels, 11 messaging channels and chat. Why switch from fragmented point solutions and a platform that is purpose-built and unified to support your business? You can leverage the power to collaborate across channels and teams with a unified view and context of your customer to create better experiences for them. Listen to and learn from customers, market, and competitive insights, and then take action in real time. Real-time insight into brand awareness, customer loyalty, brand perception, and user satisfaction will help you to avoid guessing at your brand equity metrics.
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    Sentiment Reviews
    Sentiment Customer Service Messaging Platform. If your customers have questions, we can help. We can help you get in front. We have thousands of users from some of the most innovative companies in the world. All customer interactions can be handled through one inbox. Chat, Emails, Social Media, reviews, and messaging conversations can all be routed in real-time through one interface. AI-based Bots handle repetitive questions, leaving your agents with a unified Inbox that is designed for quick and reactive customer service. The old chat ticket and transactional emails are gone. All channels can be made a messaging first experience for customers and employees. Manage social messaging channels such as Facebook and Twitter (public or private), web chat and Messenger channels such Line in shared inboxes. You can also load balance conversations across your online staff.
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    Hibot Reviews

    Hibot

    Sofka Technologies

    You can optimize your communication, manage data, and create your own platform to improve customer interaction through Chatbots and human agents. Multiple agents can be present in WhatsApp, Facebook Messenger, and Instagram comments. You can track the conversation flow, the average time and the quality of your agents' responses. Chatbots that are tailored to your needs provide 24/7 support. Real-time conversations can increase conversions and drive sales. Your customers can get timely support through their preferred channels. You can manage the ordering process with your agents or our chatbots. Hibot allows you to communicate with clients on WhatsApp without having to use multiple WhatsApp lines. You can have one line and as many agents as you need to respond to your users' requests. Hibot's conversation balancing system identifies the agent who has the available capacity to assist your client.
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    Uberall Reviews
    By offering a solid location marketing solution, you can help businesses maximize the high ROI of 'Near Me" conversions. Uberall allows your company to directly impact the online-to-offline journey and generate recurring revenue. How can you help your clients win local customers when 4 out 5 people search online before they visit a store? Uberall allows you to create a complete 'near me brand experience' for your clients and opens up new revenue streams. Real-time management and reporting of store locations across all search engines, mapping systems, media channels, and other channels that drive sales. Social reviews have a direct impact on local sales. Engage consumers on all platforms, in real-time. Convert online searches into in-person sales. Optimized store pages will increase SEO for every location.
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    Okendo Reviews
    To build trust and drive conversions, capture high-impact customer reviews. Display customer photos and videos in media galleries that highlight your customer base and differentiate your brand. To increase customer intimacy and improve marketing performance, collect valuable first-party customer data. Automatic data sync from Okendo will fuel your marketing engine in Klaviyo. You can capture rich and compelling customer content such as reviews, ratings, profiles, photos and videos, as well questions, answers, and comments. Displays that are beautiful and customizable for displaying your customer community at key locations throughout your store. You have a variety of tools and controls that will help you manage your customer group.