Best Customer Service Software for Instagram

Chatbots, AI-powered calls, actions for voice assistants and chatbots can be built to understand the intents of your customers. More leads can be collected from your existing channels, such as social media, websites and messengers. Chatbots can process up to 80% routine requests independently. The chatbot can transfer the conversation to a specialist if necessary. The chatbot can accept payment and grow the sales funnel. The chatbot gathers feedback from users to improve the user experience. The chatbot reminds users about abandoned carts and informs them about special offers or the arrival of new products. Chatbots can use intents to help them understand a problem. They can identify the problem of the customer and then respond according to the logic of that scenario. The chatbot, developed by Aimylogic, can recognize greetings, goodbyes and consent, rejections, gratitude, and curses. Simply insert the block that you desire into the scenario.

Reach all your customers via all channels, get more ratings, and communicate quickly and easily. All this via one platform. The old contact form is no longer relevant. Superchat webchat allows you to establish a direct line with your customers. Your website makes it easy for potential customers and clients to reach you. Reviews are a great way to build trust in your business. Superchat allows you to remind your customers to rate you by text - all from one email. Our servers are in Frankfurt and the software itself was developed in Berlin. Our team is available 24/7 and will be there to assist you throughout the implementation and beyond. Your data is secure. Our servers are protected multiple times with encryption and backups are made frequently.

B2Chat, a Web App software, allows businesses to provide faster and more efficient customer service via chat. You can quickly respond to customers, using the number of agents you need, and from the same location. B2Chats allows you to connect chats from Facebook Messenger, Instagram Messenger, LiveChat Telegram, and WhatsApp. Don't miss the opportunity to turn every conversation into a sale. You can redirect your communication channels and reply to all customers from one place. Pre-determined messages will improve your response time so that neither your team or your customers waste a minute. You can export advanced reports about your team's performance and review statistics to help you make better business decisions.

Qiscus allows you to engage your customers through 20+ channels from one platform. It also gives you the best customer experience. Our features allow you to convert leads, manage complaints, and market products. Multiple channels can be integrated into one dashboard: WhatsApp, Facebook and Instagram, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, among others. You can add a chat widget to your website or mobile apps. Get complete analytics about your customers, agents and channels. Integrate with other systems to automate and scale. Qiscus' solutions have been used by thousands of businesses to win over millions of customers. Maximize customer trust at every stage of their journey. Reduce lead leakages and slow response. Your customers will be able to connect with you on one platform. You can also manage their profiles through CRM. Answer questions, introduce your product, and segment customers with CRM and tag. Multichannel inbox provides structured and efficient support.

All customer ratings for your products and business at a glance. Use your public reviews to show all customer experiences on your website. All customer experiences from your business on hundreds of platforms can be gathered and used to increase traffic and conversion. All customer experiences and reviews can be displayed on one badge. You can choose your preferred badge and customize it according to your ideas. To increase trust in your online presence, collect all reviews from different sites and display them on your site. Your website will get more organic traffic if you show review stars in the Google search. We collect all reviews about your business, from review platforms and sales channels, and combine them into one trust badge. We provide Google with all reviews about your business and allow the presentation of google stars directly within the organic search results.

Video branching can drive engagement and action. Tolstoy's interactive video platform guides viewers to the right content. It is simple and easy to use. Your Tolstoys are open to viewers' responses. They can respond with text and video messages, choices, and contact information. Each response can help you gain a deeper understanding of your market and tailor your messaging. You can better understand your customers by listening to their responses. Tolstoy seamlessly integrates into your existing marketing tools and workflows. Your responses and analytics can be sent to any of your existing CRMs, email marketing solutions, or anywhere else you work with thousands of integrations. No code required to embed Tolstoy on any website. Video branching is a great way to drive engagement and take action. Learn more about your market and tailor your message to your customers' responses. Tolstoy seamlessly integrates into your existing marketing tools, workflows, and processes.

Take your social commerce to the next step. Gesprek is a conversational-marketing tool that will transform your social media and messaging channels into a well-oiled selling machine. Sell smarter and collaborate faster Gesprek is a messaging platform that enables you to capture, qualify, and convert leads into loyal customers. Live chat helps you close more deals. Get instant support via automation to activate and retain customers. Gesprek provides everything you need for a human touch to your customer experience. Gesprek allows your customer engagement and sales teams to respond to messages on multiple platforms. Engage customers on their preferred channel, such as Facebook Messenger, WhatsApp Messenger, WeChat SMS, WeChat or SMS. You can also email or visit your website. Gesprek allows you to manage your customers seamlessly and qualify leads all in one easy-to read and user-friendly dashboard.

Let's work together to increase your online visibility and e-reputation in order to attract new customers to the points of sale. Automatically share information about your establishments in major directories, search engines, social media, and review sites. Whether reviews come from TripAdvisor, Google, Facebook or Google, you can centralize all the reviews left about your establishments. You can access regular reports, analyze them, and respond to them all from one interface. Encourage satisfied customers to leave positive reviews on Google Business Profile. Optimize your website using a store locator and customized pages per location. Your point of sale will stand out in the queries related to your activity. You can easily reply to messages sent to Google Business Profile or centrally. Let's increase your online visibility together and improve your e-reputation in order to attract new customers to our points of sale.

In just 60 seconds, embed Instagram feeds, Facebook ratings, and Google reviews using 3 simple widgets! Trusted by 2000+ businesses in growth Embed Instagram feeds, show Google reviews, and display Facebook posts! The numbers are clear. Social proof works. You can collect Google reviews and decide which ones to display on your site. Your future buyers will want to hear from you. Facebook reviews can increase trust and sales for your company. Your website can embed Instagram posts. Engage and convert visitors to your website with the power and creativity of Instagram videos and photos. Social proof is a powerful tool, but you don't have to use every widget. You can use the Google, Facebook, and Instagram widgets for free. You can choose the one that is most beneficial to your business. Our dashboard is simple to use and extremely fast. You can create stunning widgets that will always be up to date (realtime feed and review update).

Modern social media management tools are available for everyone. Expertly designed social media management tools that will help you achieve your goals. Find, collaborate and schedule content for all of your social media channels. Visually plan and preview your social media posts. You can build relationships with your followers and manage all your social media messages and comments from one place. You can measure and report on your social media performance. You can create and customize simple, actionable reports to reveal what's working. Vista Social Listening tools allow brands to keep track of important conversations through timely alerts, sophisticated filtering, and advanced filtering. You can improve your online reputation by using review management features like alerts, reporting, and the ability of responding! Like a pro, plan and publish to your social media accounts. Use unique platform features and techniques to get real results. ChatGPT is now available!

You can easily create and publish schedules from one dashboard. You can quickly and easily manage incoming messages across all your social networks. Easy Reply to TripAdvisor and Google Business reviews. You can easily create schedules and publish content that connects all of your audiences from one platform. Create great content and save time. You can quickly manage your social media accounts' incoming messages and comments. You can quickly reply to TripAdvisor and Google Business reviews. To respond correctly, create your templates. You can schedule posts across all social networks in just a few mouse clicks. You can quickly monitor and manage all messages on your social networks and get the right person to respond. Analyze your performance across all social networks and create custom reports that show the impact on your brand's bottom line.

Bit Assist script has been optimized to the maximum extent. Your application will load extremely fast and keep customers' attention. Bit Assist conforms to the GDPR, so you can be sure that your customers are protected and secure. We respect your users data. We do not collect or track personal data. Bit Assist is compliant with the GDPR. We respect the privacy of user data and data law. We guarantee security and privacy for your customers and your customers through our secure data infrastructure and other dedicated features.

The AnyChat widget appears on every page of the site and allows you to choose as many contact methods as possible. Let your customers contact via their preferred messenger. WhatsApp, Viber and Telegram are just a few of the communication channels that we cover. Our service offers a fully-featured livechat widget that allows you to communicate instantly with your customers. You can customize your widget's color, style and animation to match your website branding. You can configure it separately for desktops and mobile devices. Chat agents allows you to add agents who will handle all live chat messages. Each chat agent has his own dashboard where he can handle and reply to messages. Incorporate a registration form into a widget to increase your newsletter signups. Using webhooks you can seamlessly connect the data collected with your newsletter service.

High efficiency, detailed reports, advanced features and always the best prices. Desk360 is used by the best to deliver a stellar experience to customers. Desk360's customizable bubbles can be customized to suit your needs. You can also create push messages to reach more customers. WhatsApp, Facebook Messenger, Email, Contact Forms, Live Chat, and more! All messages can be gathered on one page to speed up the process. Manage your workflow with ease using smart ticket assignment, messaging among teammates, and ticket management within teams. Desk360's Support screen is designed to save you valuable time. Desk360 offers a unique experience, with features such as special notes, quick answers and more. Check out the free plan that includes all the essential channels and features. Import your ticket data into Desk360 to activate your 6-month subscription. Our 3-month free offer is for newly established companies.

Unify your omnichannel platform with AI to deliver personalized and tailored experiences. Identify new opportunities and convert visitors to deliver customer satisfaction. Your ticket to hassle free tech support. A lot of customer questions but in an organised way. Chat your way to a successful business! Live chat allows you to connect with your customers 24/7 in real time. Engage your customers better. Let your customers find the information that they need about your product or service by letting them search for it themselves. Upload articles that relate to tips, tricks and how-tos. Also, include relevant video links and other sources of information. Say "Hello" to your best friend. Instantly respond to customer questions, even when the support team is not present. Create your own chatbot by dragging and dropping the conversational interface.

imBee is an integrated One Team Inbox. It consolidates the vast majority of your Instant Messaging Channels with over 300+ Tools to optimize communication efficiency, and improve customer relationships by engaging in effective conversation. ImBee helps brands grow their business and improve internal and exterior communication by providing best-in class business tools and workflow automation. ImBee allows enterprises to manage customer communication, support, and sales in one place. This streamlines team efforts and helps recover lost sales. AiskBee, Hong Kong's first ChatGPT-powered Enterprise Knowledge Base Solution launched by imBee in 2023, revolutionizes customer engagement through dynamic customisation and AI capabilities. ImBee's commitment towards data security is in line with international standards, ISO27001 certification, and private cloud data protection. This ensures that users' sensitive data is protected.

Pulsedesk automation tools based in artificial intelligence can help you increase the speed of your response and improve customer satisfaction. ChatGPT allows you to instantly adapt your answers based on the situation, while maintaining your company's unique voice. Our platform offers a comprehensive solution to manage customer inquiries, streamline your support process and reduce operational costs. It supports Gmail, client-portals, WhatsApp and live chat. You won't be charged for features that are not necessary. Our helpdesk allows you to keep your support costs down while still providing excellent service. With just a few mouse clicks, you can assign customer queries to support agents. This ensures accountability and ownership of each ticket. Our 360-degree platform allows you to monitor in real time who is working on which query and its status. This will allow you to make informed decisions.

Askly is the best tool for automated, high-quality and multilingual customer service. A well-designed workspace that allows for smooth conversations. It also includes visitor data, analytics, tools for team collaboration, and more. Never miss a chance to encourage more customers to checkout without spending money on retargeting ads. Bring your website, Facebook and Instagram messages to Askly. Respond from one place and on any device. Automate and streamline customer service with real-time translation and quick replies. Askly is the only chat with premium features and full localization, allowing visitors to trust your website and team. Askly opens automatically in the preferred language of your customers and offers real-time translation. Askly was designed to encourage more people to complete transactions on your site by detecting exit intentions and providing personalized offers. Assign conversations, add tags, use internal chat and track the performance of your team.

Custom ChatGPT and SMS can help you engage leads and book conversational appointments on your website. NewOaks has been fine-tuned so that conversational appointments can be booked through SMS and website chat widgets. This dual-platform capability guarantees that clients receive high-quality service whether they choose web-based chat communication or SMS communication. NewOaks AI is an AI agent who offers SMS chat and bookings at no cost, but also automates engagement with clients based on your specific data. It also features proactive follow-up after a specified period to ensure closure for each client interaction. Live chat from NewOaks AI will increase your customer engagement and conversion. This feature allows you to communicate with potential customers in real-time, so that no opportunity is lost. Our 24/7 availability allows you to communicate with your customers or yourself, wherever you are.

Yotpo is the most popular eCommerce marketing platform. It helps thousands of brands increase direct-to-consumer sales. Our single-platform approach integrates data driven solutions for reviews and loyalty & referrals, as well as SMS marketing. Yotpo empowers brands to create smarter, more profitable experiences that build and maintain customer relationships. We integrate with all the tools you use every single day, including Google, Instagram and top eCommerce platforms.

The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.

Don't buy leads. Instead, build relationships. The people you know best will give you the best opportunities. You can build your reputation, fill your pipeline, and generate new business effortlessly. Your time is valuable. For other platforms, it takes 30 hours to get started. OutboundEngine is quick and easy to use. You'll also save time every week and month. We don't just provide a tool, we also take the marketing out of your hands. We create beautiful content that is timely and relevant to your industry. This will make you look great online and establish you as an expert. We put your business in front the right people every time, using the most effective marketing channels. You can instantly see who is engaging with your content, and respond instantly using our mobile app and custom response templates.

Verloop.io is the world's most popular customer support automation platform. It helps businesses deliver exceptional support experiences to customers across all channels.

PinMeTo is a marketing and search technology for multi-location brands that enables enterprise brands to streamline the management of business information, online conversations, and messaging across various online maps, services, apps, and directories. Improve your local search visibility with Listings Management: -Audit and detect brand inconsistencies on various online directories -Optimize and bulk update your local business listings with accurate information Streamline your online reputation management: -Monitor and respond to reviews and ratings across all your locations from various channels with one, convenient platform -Share and assign review response duties among your team -Save and quickly apply your favorite replies for frequently asked questions -Quickly locate unresponded reviews and add private notes to the ones that require more attention Local social media management tool to post in bulk -Tailor and share localized content for different channels and communities -Schedule your posts on Instagram, Facebook, and Google Posts -Conveniently search and find older posts across different connected social media accounts

HereWeBook is an online booking platform that offers a free service for your business. HereWeBook is for entrepreneurs who want their business to grow. This is the perfect tool for photographers, movers and beauty experts, as well as cleaning businesses such as cleaning businesses, spas, photographers, and photographers. HereWeBook offers SMS reminders and push notifications (App) for free. All features are 100% free on the platform. You can manage appointments from your mobile or web browser. Receive an email notification when a customer requests an appointment. As admin, view the schedule for your employees. You can switch between grid or calendar layout. Manage your staff easily by adding and managing them. Each employee's weekly schedule can be managed. Employees can manage appointments.