Best Customer Feedback Software for Startups

Simplesat is a fun and easy way for customers to provide feedback on their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). ConnectWise and Zendesk, Autotask Salesforce, Freshdesk HubSpot, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Autotask, Salesforce, Freshdesk and HubSpot allow you to collect customer satisfaction directly. You can also add the customer survey to your email signature and send it directly from Simplesat. All of your feedback is stored in one place, making it easy for you to analyze and take action.

Why use 8 systems when one package could do the job? Weave allows patient, client, and customer communication to be easier and more efficient while working in and out of your office. This is especially helpful during COVID. Weave makes it easy to communicate with clients and patients.

Netigate's online survey platform for EX and CX allows you to create surveys, distribute them to the right audiences, and measure your metrics and performance over time. With servers in the EU, Netigate is 100% GDPR-compliant. Get actionable insights from customers, employees, and stakeholders in real time. With Netigate you can create your surveys quickly with customisable templates and distribute your surveys at various touch points Link survey data to your own databases via API interface and trigger instant actions e.g. in the event of negative feedback. You can easily share survey reports across your organisation. Specialising in CX and EX feedback, Netigate is the complete solution for companies.

Increase brand trust. Show brand trust. Trustpilot reviews bring you closer to your customers, and help propel your business forward. Trustpilot reviews are based on honesty and transparency. Trustpilot is trusted by over 400,000 businesses and has 1.1 trillion reviews and ratings in Google each year. Trustpilot helps companies establish credibility and improve their reputation. Customers can leave reviews and get great reviews. Your customers will share their experiences, which will help you build your brand. Your customers' power can help you increase conversions. Share your best reviews wherever customers are looking. Customer reviews can be used to increase influence and sales. Trustpilot is the most powerful review platform in the world. Every review is a positive step towards creating better experiences for both individuals and companies.

This is a place to collect audio, texts, and videos. This feed can be feedback, answers to questions, criticism, praise or testimonials, reviews, assignments, or even interview screening. It is a solution that allows you to gather all the information you need in one place. Boost your credibility! Showcase your finest testimonials, whether from Feedspace or other platforms, on our Wall of Love. Elevate your brand on social media and websites to foster trust and attract more users/clients. Feedspace is essential in many aspects of business. It allows for feedback collection, automation of recruitment processes, creation of marketing strategy, product growth, and more. Businesses find it difficult to commit to a tool for feedback management because of the lengthy and complex integration process. Our easy integration and onboarding make it easy to collect responses from your network. The interactive dashboard is a powerful feedback analysis tool that helps to understand the feedback. Feedspace, a platform that allows users to give feedback and share their ideas with others, is also a great way to reach out to those who believe there are no limits!

Combining powerful AI and the best methodology in the world in a super easy to use online software. Responsr has readymade templates, reports, and customer dialogs for your industry. Start saving customers immediately by creating your profile! Responsr automatically sends mini-surveys (2-3 question) at a frequency that suits both you and your customers. The included services allow you to get feedback and take action if necessary. Responsr provides a customer service system for your entire company. You can also compare your results with others in your industry. A smart feedback system that enterprise companies can afford. Start right away with pre-made dialogues and reports to help you use feedback to drive customer satisfaction.

Mouseflow is a platform for behavior analytics. It's used by Product, Marketing, UX Design, Analytics teams to ensure high conversion rates and a great website experience. Mouseflow allows you to see your users' eyes through session recordings. You can also understand what is most important to them with heatmaps. Mouseflow is an innovative platform on the market that uses automatic friction detection to let you know which recordings you want to watch and avoid sampling across plans. Heatmaps can be created for all pages. You can filter them using multiple parameters.

Don't let ideas slip by the cracks. Use a dedicated customer feedback tool to collect, analyze, and organize feedback. Find out which features are most popular, filter feedback by impact and segment, and clarify your use cases. Don't waste your time building the wrong things. Get feedback and feature requests based upon priority. Add them to your roadmap and integrate with project management tools such as Jira. When you release a feature, automatically follow up with people. Keep the feedback loop open. Communicate what your team is up to. Announce new features to engage people.

Survicate is an effortless survey software for getting continuous customer insights at scale. Whether you want to measure customer satisfaction (CSAT), track your Net Promoter Score (NPS), get website feedback, or test product-market fit, Survicate supports any use case related to collecting and managing customer feedback. Why choose Survicate? • Easily create customized surveys and start getting customer feedback within minutes • Run surveys where you need them: via email and link, on your website, in-product, or in mobile apps • Connect with your other tools, such as Hubspot, Salesforce, Mailchimp, and more, via native, one-click integrations • Capture partial responses and target users at various points in their journey With Survicate, you can: • Get constant streams of insights from your customers at all stages of the user journey to better understand their needs • Learn what customers think of your website, product, or customer service and get data to validate your ideas • Automate continuous feedback collection to track key metrics over time • Act on feedback to increase customer satisfaction and loyalty, reduce churn, build better products and develop more effective marketing strategies

In today’s fast-paced digital world, small businesses often face significant challenges in gaining visibility on Google and other local search platforms. This limited visibility can prevent these businesses from connecting with potential customers precisely when they're needed most. At Local Siren, we specialize in enhancing your business's online presence to not only make you visible but also ensure you stand out in local search results. Our expertise allows you to concentrate on your core activities—serving your customers and expanding your business—while we handle the intricacies of local SEO. Let us help you engage with your community and ensure your services are prominently displayed where it matters most. Partner with Local Siren and make your mark in the local marketplace.

PrettyLead is the best builder on the market to create forms you can display as popups or embedded in your content. It's easy to build popups with PrettyLead by choosing among our pre-made templates library. You can then get your leads in you account and export them or send them with integrations like Zapier for example.

Productroad is a platform that helps companies listen to customers to improve their products. It is a place where customers can share their feedback and upvote other users' feedback. A product team can create a roadmap based upon customer feedback and share it with other team members or customers. We create a changelog for the product and notify customers about their feedback.

Feedback Widget offers a platform for businesses that receives private, real-time feedback from the website visitors and users. It provides form editor to customize the feedback form with rating questions. You can add own custom questions and use a dashboard to view all of the feedback and analytics in real time.

Bucket combines qualitative feedback and feature engagement metrics in one place. Look beyond feature adoption by analyzing long-term retention, user satisfaction and every part of your app.

You can turn more people into satisfied customers by using user insights. Automatically survey your users as they use your app or browse your website. Collect actionable insights from your users to better understand what they want and why. Convert them more into repeat customers. AI allows anyone in your team to create user research surveys customized for you in seconds. AI will ask you about your goal. 1Flow AI creates a customized survey in less than 5 seconds based on your requirements and its domain expertise. Create beautiful in-app flow with font and color customization. You can also choose from a range of widget sizes and positions. Give your users an experience that feels like it's part of your brand. You can trigger any flow to appear at the exact right time, based on page URL rules and events. Meet users where they're most engaged and get to know them quickly.

Improve your website. Instantly. Snapshots, Heatmaps, and Recordings allow you to understand the customer journey. You can use our visual reports and individual session recordings for a deeper understanding of your website visitors, including where they are coming from, how they navigate, and where they get stuck. This will help you make design changes with confidence. Data-backed decisions will have a positive impact on your bottom line. Crazy Egg A/B testing will let you know that you have chosen the right content placement, color, image or copy to convert more customers. You can create or modify content without the assistance of a developer. You can change the style of elements such as fonts and colors, or hide them using our editing tools. Once you are satisfied with your changes, you can publish them directly to your website. We are here to help you improve your website's functionality, fix any problems, and test new ideas.

Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback. Customer feedback can be incorporated into your business strategy within minutes, not weeks. Easily customize NPS, CSAT and CES survey templates in Delighted - Send surveys directly to customers via email, SMS text, in app, or link URL. - Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more - Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports. - Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference

UserVoice is the leading platform for product feedback from B2B Software as A Service (SaaS). UserVoice integrates with your existing systems to add quantitative metrics to the qualitative feedback that you receive. Get feedback directly from your end users. You can easily capture feedback from customer-facing employees right from the place they work. Our Slack and Microsoft Teams integrations make it easy for your entire company to see what customers are saying.

Customer feedback is more than just surveys. Customer feedback insights. All customer feedback from all channels is aggregated and analyzed in real-time with AI. This information is then delivered to SaaS leaders for better growth strategies using LoopVOC. All your customer feedback is gathered and analyzed together in one place. AI-powered text analytics provide customer insights, so you can spend less time looking for the problem and more time solving it. Your team can start immediately because our topic modeling is unique and specific to B2B SaaS. It's the real-time voice of your customer. There's no need to guess what customers want. Your team will have visibility into the most important risks and opportunities throughout the customer journey so they can identify and address them early. This will allow you to create a customer program that is both beneficial for your customers as well as your bottom line.

Analytics for Codeless Prototypes. Rich insights and user feedback in minutes, not months. To analyze and improve your product, get a map of each click or tap on your prototype. You can see how users navigate your prototype and identify drop-offs. Watch real-time interaction and video recordings of testers' navigation. Find out how long it took testers for action to take. Time is important. You can get answers using single and multiple selections, opinion scales, and open questions. Ask testers to complete one task on your prototype. This will allow you to measure conversion rates, inbound, direct paths, bounces, and more. Ask testers for consecutive tasks on your prototype to measure conversion rates, bounces, inbound and straight paths, bounces, and more. Open analytics lets testers navigate through your entire prototype. This allows you to capture user flows and valuable information in large quantities. Ask testers questions and let their first click speak more loudly than any other answer.

Guestmeter.com is the one-stop solution for all your reputation and guest feedback needs. You can use Guestmeter.com online to manage your reputation and conduct guest satisfaction surveys. It allows you to interact with guests and manage online reviews on Tripadvisor, Booking and Hostelworld, Zomato and Yelp. Our mobile app allows you to manage guest feedbacks from anywhere you are. You can also receive real-time alerts so you can quickly take action to ensure your guests leave your business happy. Are you not yet a customer? Visit www.guestmeter.com to request a demo. The key features of Guestmeter app are: SOLUTION FOR GUEST SATISFACTION QUESTION - Send a post-stay e-mail or international SMS survey to increase your online reviews on Tripadvisor, Bookings, Hostelworld and Zomato.

telbee allows you to add voice messaging to your website or create standalone voice recorder URLs that can be shared via social media, podcasts, email, or QR code. Your customers, visitors, and community can communicate their thoughts whenever it suits them, then they can move on with their day. You can listen to or read their messages in 50+ languages in our team's inbox, your email client, or anywhere else via Zapier (coming soon). You can then continue the conversation by speaking - either you or the right person on your team - adding text and images, as well as links if necessary. You can customize your voice channels to suit your brand and usage needs. We make it easy to build human relationships and understanding, whether it's for sales growth and retention, providing support and gathering feedback, collecting information, coaching clients, or any other purpose where listening and relating person-to person is important.

Do you want to grab customers' attention and keep them informed? Beupify offers a variety widgets that you can integrate into your website to notify customers about any updates to their product. The widgets are a great tool to increase your business value and conversion rates. They allow you to keep in touch with customers and build long-term relationships. Customer feedback can be used to improve your brand identity, increase conversion rates, and ultimately create long-term customer relationships. Beupify's targeted notification widgets and eye-catchy widgets make it easy to increase your business value. Beupify's eye-catchy widgets will update your customers with targeted notifications and targeted notifications. Your success is dependent on customer feedback. You need channels to collect task-based feedback from users and analyze their behavior. It will be a joy to see how your business grows, and how your product improves based upon the unique tools and collected feedback.

Rapidr allows you to incorporate customer feedback into product development. Analyze, collect, and organize feedback from different sources. Prioritize to determine which feedback has the greatest business impact. Close the feedback loop by notifying customers, creating a Roadmap, and/or a built-in Changelog. Rapidr is a unified customer feedback system that gives you all the tools you need to listen, analyze, and close the feedback loop.

One platform to collect, analyse and act on customer feedback. You can turn feedback into features and share your product development journey with users. Prioritize features that are most in demand by users to help you prioritize your resources. Find out who is asking for which features and what their use cases are upfront. Let everyone know what's going on and keep them updated. All the information you need to complete customer feedback loop. Don't miss anything. Track feedback using vote on behalf. All parties should come together, whether they are in sales or marketing. Make Feature Monkey part of your website. You don't need to log in again to leave feedback. Baboon-the-monkey will manage it all automatically. Keep track of the features your client requests and close the deal. All teams should come together, whether they are in sales or marketing. Collect feedback from all teams in one central location.