Best Customer Feedback Software for Jira Work Management

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Usersnap is right for you if want to: ✔️ Have a single platform for all product-related feedback to emerge new ideas ✔️ Capture issues with visuals and automate tech data to improve QA speed and cross-team communication ✔️ Make users feel engaged with the product by providing the easiest way to report issues and welcoming channels to share their voice ✔️ Allow PM, PO, and developers to build precise and user-centric solutions by connecting incoming feedback to product development workflows and tools ✔️ Quickly validate new features and monitor user satisfaction with micro surveys that yield higher response rates.

Introducing Userback, the leading user research platform tailored for small teams dedicated to gaining deep insights into user behaviors and enhancing product development. Userback provides the tools to capture feedback in a visually enriched format, along with metadata, to offer a profound understanding of user sentiment and actions through in-app surveys such as NPS, CES, and CSAT metrics. With Userback, you can enrich feedback context by diving into detailed session replays. Effortlessly segment users and monitor their interactions right from the point of login. With the ability to target specific user segments for personalized surveys, you can gain a comprehensive overview of user experiences from initial trial to potential churn. Elevate your brand image through customized feature portals, public roadmaps, and a centralized feedback hub that not only streamlines processes but also significantly boosts closure rates. Worried about coding? No problem at all! Start your journey promptly with a user-friendly browser extension, designed for internal quality assurance and meticulous bug tracking.

UserVoice is the leading platform for product feedback from B2B Software as A Service (SaaS). UserVoice integrates with your existing systems to add quantitative metrics to the qualitative feedback that you receive. Get feedback directly from your end users. You can easily capture feedback from customer-facing employees right from the place they work. Our Slack and Microsoft Teams integrations make it easy for your entire company to see what customers are saying.

NPS Software for your business. Start collecting customer feedback by sending a simple Net Promoter Score® survey. Our automated survey platform will help increase response rates, collect actionable customer feedback, and maximize business growth. Multiple campaigns can be run to survey different audiences based on predefined schedules or events that were triggered in another application. You can combine email and in-app templates to reach customers on the channels that are most likely to respond to your surveys. You can personalize the survey templates' design and language and create a follow-up question that is based on the feedback. You can increase your response rate by using your domain and A/B testing subject lines. Also, have your audience verified for deliverability. Keep track of all the surveys sent to your audience. Workflows allow you to automate different processes and create unique scenarios.

Qualtrics' XM for Customer experience is the world's most flexible marketing platform to improve customer experience strategies. Qualtrics XM Customer Experience focuses on helping businesses increase customer loyalty and reduce customer churn. The platform provides tools to measure customer experience, establish baselines, predict customer trends and track progress in relation to baselines. Qualtrics XM Customer Experience is the most agile platform in the world for improving customer experience. It makes it easy for companies monitor, respond and improve each touchpoint along the journey of the customer. Qualtrics for Customer Experience helps companies create conversations with their customers, measure their experiences across touch-points and predict key experience factors. It also drives action throughout the organization.

Customer feedback can help you optimize your digital channels. To improve customer experience, collect real-time feedback from all your digital channels. Digital customer feedback can help you understand the "why" behind data. Ask your customers the right questions at the right time in their customer journey to help them make informed decisions. Get real-time feedback from your users to improve your website. Eliminate assumptions to get the real insight you need from your website visitors. You can improve your website's conversion rate by knowing what works and what doesn't. Get in-app feedback to help improve your mobile app experience. You can integrate feedback seamlessly into your app to target users at a particular moment in their user journey. Find out what you can do to earn 5-star app store ratings. Get data that goes far beyond click-through and open rates. Learn what users think about the content you send and use their feedback for improvement.