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features
design
support

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Description

klink.cloud, an omnichannel platform for customer engagement, streamlines customer service by integrating voice- and non-voice-communication channels, including in-app calling, social media messaging and SMS. It uses conversational AI and bots to automate interactions, and supports virtual numbers around the world. Klink.cloud is ideal for contact centers and businesses looking to improve customer experience. It offers robust CRM, ticket management and detailed reporting, as well as analytics.

Description

Communication Platform As A Service, smsmode© offers complete mobile messaging routing. Connect with your customers anywhere in the world using our innovative and powerful tools. smsmode© integrates seamlessly with your existing tools, allowing you to maximize their potential by integrating mobile messaging. Use our REST, SMPP, and plugins to build these custom integrations for your applications, CRMs, ERPs, and more. Our documentation and experts will help you achieve your goals! European solution GDPR compliant ISO 27001 & 27701 99.95% SLA Responsability Europe CSR Commitment

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
ACTIVE Camp & Class Manager Yes 
ElectroNeek No 
Klaviyo No 
Marigold Engage No 
Microsoft 365 Yes 
Pipedrive Yes 
Salesforce Yes 
Sugar Connect Yes 
WhatsApp No 
Zapier No 
Zendesk Yes 

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
ACTIVE Camp & Class Manager No 
ElectroNeek Yes 
Klaviyo Yes 
Marigold Engage Yes 
Microsoft 365 No 
Pipedrive No 
Salesforce No 
Sugar Connect No 
WhatsApp Yes 
Zapier Yes 
Zendesk No 

Pricing Details

$14.99
2 Agent Seats
Unified Team Inbox
Unlimited Contacts
15,000 Message Monthly
Facebook Messenger
Instagram Channel
LINE OA Channel
Viber Channel
Chat Tags, Chat Notes
Essential Dashboard & Reports
Virtual Phone Number (Add-On)
Free Trial Yes 
Free Version No 

Pricing Details

€9 per month + 4.40 cts / SMS
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

K-LINK

Founded

2017

Country

Singapore

Website

www.klink.cloud/

Vendor Details

Company Name

smsmode©

Founded

2004

Country

France

Website

www.smsmode.com

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover No 
Inline Media / Videos Yes 
Machine Learning No 
Natural Language Processing No 
Payment Integration Yes 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration Yes 

Landing Page

A/B Testing Yes 
Analytics Yes 
Drag & Drop Yes 
Form Creation No 
Real Time Editing No 
Responsive No 
SEO Management No 
Templates No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win No 

Text to Speech

API Yes 
Adjust Speaking Rate / Pitch Yes 
Audio Optimization Yes 
Custom Lexicons Yes 
Different Voice Choices Yes 
Multi-Language Support Yes 
Synchronize Speech No 

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