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Description
ICIboT can be used as a standalone product to manage guest engagement from beginning to end. The online guest service portals allow you to take new orders and manage guest inquiries. You can serve your guests in any area, such as the lobby and kiosks, by using real-time, multilingual, and multi-platform technology. You can satisfy your customers, increase customer loyalty, and increase your revenues with one product.
ICIboT increases hotel revenue and improves guest satisfaction. ICI promotes your hotel on guests' phones during the pre-stay, post-stay and post-stay periods. It also sells your services and acts as a new sales platform that allows guests to choose your hotel.
ICI's multi-platform support will help you increase your repeat guests and your revenue. We integrate with your PMS/CRM, ERP, and Analytics systems to ensure guest satisfaction. Please contact us to learn more about our new guest expertise program.
Description
xnPOS serves as a globally adaptable point of sale system tailored specifically to the unique needs of the hospitality sector. This comprehensive, cloud-based solution is centrally managed, ensuring that it delivers enterprise-level scalability, robust security, and high performance. By emphasizing self-service options for guests and enhancing mobility for hotel staff, xnPOS has the potential to transform hotel operations and boost profitability significantly. This innovative system is operational in approximately 50 countries, spanning regions such as North America, Europe, the Middle East, and Asia/Pacific. Features include digital menus and self-ordering capabilities for guests, along with the ability to scale from a single terminal to hundreds, making it versatile for various hotel sizes. It is also fully internationalized, supporting multiple languages to cater to a diverse clientele. The system is designed for high configurability, ensuring a smooth and engaging guest experience. By harnessing automated intelligence and guest profiling, xnPOS maximizes revenue opportunities while providing real-time analytics accessible from any location at any time. Additionally, it offers complete mobile support for enhanced operational efficiency and features a variety of supplementary options like kitchen display systems, kiosks, loyalty programs, and stock management. With an open integration policy, xnPOS boasts an extensive array of third-party integrations, making it a flexible choice for modern hotels. This level of adaptability enables hotels to tailor their services to meet the evolving demands of their guests.
API Access
Has API
API Access
Has API
Integrations
AWS Amplify
AWS Backup
Azure Application Gateway
Facebook Messenger
Google
OKKAMI
PayPal Checkout
Stripe Corporate Card
Telegram
WhatsApp
Integrations
AWS Amplify
AWS Backup
Azure Application Gateway
Facebook Messenger
Google
OKKAMI
PayPal Checkout
Stripe Corporate Card
Telegram
WhatsApp
Pricing Details
5usd/per room/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
icibot
Founded
2016
Country
Turkey
Website
icibot.com/en/
Vendor Details
Company Name
Xn protel Systems
Founded
2002
Country
Australia
Website
www.xnpos.net
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Product Features
Restaurant POS
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management
