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Average Ratings 18 Ratings

Total
ease
features
design
support

Description

The entire schedule is consolidated in a single location, showcasing completed tasks alongside those yet to be tackled. It is designed to be dependable, user-friendly for pilots, efficient, and budget-conscious, featuring multiple safeguards against human errors. Users benefit from maintenance documentation, Aircraft Technical Log (ATL) access, and real-time monitoring of aircraft conditions. This solution seamlessly integrates with eFlyBag or any existing Electronic Flight Bag (EFB) software you may possess. It serves as the central nervous system for all operations, encompassing planning, execution, and scheduling within a unified system. This application is fully customizable, with the flexibility to incorporate numerous attachments into a cloud-based platform that is available anytime and anywhere. All essential and regulatory aircraft documents are centralized for quick access on a tablet, allowing pilots to retrieve the latest operational information directly from the cockpit. Furthermore, when linked with the eDesk cloud-based platform, it empowers the entire organization to operate efficiently through this singular system. By streamlining processes, it enhances overall productivity and communication across various departments.

Description

eDesk simplifies eCommerce support for online sellers into one centralized, smart inbox. It enables individuals or teams to support better, save time, increase feedback scores and boost sales. It is a purpose-built eCommerce helpdesk that integrates with all your marketplaces, channels, webstores and social channels. Customer information, product details, order and shipping information are matched with incoming messages – and organized onto a single screen – making it easier to receive and resolve customer queries in a fraction of the time! Features include AI generated responses, auto-translate, invoice generator, powerful insights and key metrics, live chat, and feedback requests.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AfterShip
Aircall
Amazon
ChannelEngine
Facebook
Gmail
Google
Help Desk Migration
Linnworks
Magento
PrestaShop
ShipCalm
Shopify
Veeqo
Walmart
Wish
WooCommerce
X (Twitter)
eBay
xSellco Feedback

Integrations

AfterShip
Aircall
Amazon
ChannelEngine
Facebook
Gmail
Google
Help Desk Migration
Linnworks
Magento
PrestaShop
ShipCalm
Shopify
Veeqo
Walmart
Wish
WooCommerce
X (Twitter)
eBay
xSellco Feedback

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

eAvio

Founded

2011

Country

Slovenia

Website

eavio.aero

Vendor Details

Company Name

eDesk

Founded

2012

Country

Ireland

Website

www.edesk.com

Product Features

Airline Reservation System

CRM
Charter Reservations
Departure Control
Disruption Management
Distribution Management
Loyalty Program
Online Booking
Payment Processing
Revenue Management
Self Service Portal
Third Party Booking

Aviation

Accounting / Revenue Management
Aircraft Utilization
Boarding Management
CRM / Flight History
Check-in
Employee Management
Flight Crew Scheduling
Flight Scheduling / Dispatch
Fuel Management
Incident Reporting
Inspection Management
Inventory Management
Lot Costing / Leasing Management
Maintenance Management
Pilot Management
Point of Sale
Time Tracking
Website / Online Ticketing

Aviation Maintenance

Compliance Management
Components Tracking
Flight Time Tracking
Inventory Control
Labor Hours Tracking
Logbook Tracking
Maintenance Scheduling
Manuals
Service Bulletins
Work Order Management

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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