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Description
dotTrace serves as a robust performance profiler specifically designed for .NET applications, seamlessly integrating within Visual Studio and JetBrains Rider to effectively identify and analyze performance bottlenecks. This tool is versatile, supporting a range of .NET applications such as desktop software, .NET Core, ASP.NET hosted on both IIS and IIS Express, as well as Mono, Unity applications, WCF services, Windows services, Universal Windows Platform applications, and unit tests. In contrast to traditional performance profiling, which primarily focuses on measuring the execution time of method calls, timeline profiling offers insights into the temporal distribution of calls. This feature is particularly valuable for diagnosing performance challenges where the sequence of events is critical, including issues like UI lags, excessive garbage collection, uneven workload distribution, and inefficient file input/output operations. With dotTrace, users can manipulate and analyze profiling data through various tools such as filters, call trees, and visual diagrams, enhancing their ability to pinpoint and resolve performance issues effectively. Moreover, the intuitive interface allows developers to quickly adapt their strategies based on real-time insights, ensuring that applications run smoothly and efficiently.
Description
eGain Analytics simplifies the process of measuring, analyzing, and enhancing contact center operations, knowledge, and web customer interactions. Effortlessly generate insightful reports, charts, and dashboards. You can manipulate the data in countless ways to effectively steer your business practices. Evaluate performance metrics by agent, queue, call type, category, and beyond. With its highly adaptable report builder wizard, users can group, sort, and analyze data across various business hierarchies for a comprehensive perspective. Contact center supervisors can access a wealth of information, with metrics like contact volumes, abandonment rates, response times, and service levels providing just an introductory glimpse. Meanwhile, knowledge managers can examine article views, gather feedback, analyze search patterns, and track contact deflection, among many other insights. This multifaceted approach not only aids in decision-making but also promotes continuous improvement across all areas of customer service.
API Access
Has API
API Access
Has API
Integrations
.NET
ASP.NET
NUnit
ReSharper
Rider
Talkdesk
TeamCity
Unity
Visual Studio
xUnit.net
Integrations
.NET
ASP.NET
NUnit
ReSharper
Rider
Talkdesk
TeamCity
Unity
Visual Studio
xUnit.net
Pricing Details
$469 per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
JetBrains
Country
Czech Republic
Website
www.jetbrains.com/profiler/features/
Vendor Details
Company Name
eGain Corporation
Founded
1997
Country
United States
Website
www.egain.com/products/analytics/
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions