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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

An all-in-one platform designed for busy HR and internal communication teams, Backstitch enhances employee experience and total rewards engagement. It boosts productivity, engages all staff, and allows for precise outcome measurement through specialized marketing tools tailored for workforce communications. This comprehensive solution facilitates better interactions between organizations and their core asset—their employees. Users can easily create newsletters, announcements, and enrollment guides, while also launching a mobile app that ensures every employee stays connected. The platform provides valuable insights and analytics for every communication, enabling informed decision-making. With an easy-to-use drag-and-drop editor, teams can produce more captivating newsletters and announcements efficiently, saving both time and effort. Additionally, the company-branded app ensures seamless communication with frontline workers and remote staff alike, making it an essential tool for modern organizations. To further assist users, we offer a complimentary checklist for newsletter designers, ensuring all communication needs are met effectively.

Description

Enhancing Remote and Secure Customer Interactions for Your Deskless Workforce. Elevate your customer satisfaction with an on-demand engagement experience that fosters instant connections. Significantly boost the effectiveness of your deskless team in the field, ensuring they can operate efficiently from any location at any time. While you can't extend the hours in a day, you can certainly enhance how productive those hours are. Empower your team to be genuinely deskless, benefiting from a cutting-edge, data-driven business engagement experience that streamlines their tasks. By simplifying their roles, you contribute to a more satisfied workforce. Enhance your operational efficiency by minimizing manual interventions in business processes. Foster a stable workforce and increase productivity through automation and exceptional engagement strategies. Keep your sales data accessible at all times, enabling a seamless flow of information. Reduce obstacles with improved engagement methods and prompt approvals. This approach will also enhance pipeline predictability and boost conversion rates by ensuring accuracy in your sales pipeline. Ultimately, a well-connected team will lead to sustained business growth and customer loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ADP Enterprise HR Yes 
Active Directory Yes 
Gmail Yes 
Google Workspace Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft 365 Yes 
Microsoft Dynamics 365 No 
Microsoft Outlook Yes 
Microsoft SharePoint Yes 
Okta Yes 
Oracle CRM On Demand No 
Pipedrive No 
SAP CRM No 
Salesforce No 
WordPress Yes 
Workday Extend Yes 
Zoho CRM No 

Integrations

ADP Enterprise HR No 
Active Directory No 
Gmail No 
Google Workspace No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft 365 No 
Microsoft Dynamics 365 Yes 
Microsoft Outlook No 
Microsoft SharePoint No 
Okta No 
Oracle CRM On Demand Yes 
Pipedrive Yes 
SAP CRM Yes 
Salesforce Yes 
WordPress No 
Workday Extend No 
Zoho CRM Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

backstitch

Country

United States

Website

www.backstitch.io

Vendor Details

Company Name

goDeskless

Founded

2015

Country

United States

Website

godeskless.com

Product Features

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing No 
Blogs No 
Chat / Messaging No 
Employee Directory No 
Event Calendar No 
File Sharing No 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback No 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging No 
Email Management No 
Employee Directory No 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony No 
Video Chat No 
Voice Chat No 

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration No 
Process Change Tracking No 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

Collaboration

Brainstorming No 
Calendar Management No 
Chat / Messaging No 
Contact Management No 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing No 
Task Management No 
Version Control No 
Video Conferencing No 

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Digital Workplace

Activity / News Feed No 
Calendar Management No 
Chat / Messaging No 
Content Management No 
Document Management No 
Employee Directory No 
File Sharing No 
Knowledge Management No 
Surveys & Feedback No 
Task Management No 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing No 
Blogs No 
Chat / Messaging No 
Employee Directory No 
Event Calendar No 
File Sharing No 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback No 

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Remote Work

Collaboration No 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat No 
Meeting Management No 
Project Management No 
Remote Access No 
Remote Support No 
Screen Sharing No 
Softphone No 
Task Management No 
Time Zone Tracking No 
Video Chat No 
Web Conferencing No 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Alternatives

Alternatives

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