Average Ratings 4 Ratings

Total
ease
features
design
support

Average Ratings 5 Ratings

Total
ease
features
design
support

Description

Zoho SalesIQ is a customer engagement, live chat and analytics platform that combines all of the best features of Zoho SalesIQ. It unifies all your marketing, sales and customer support efforts, giving your customers a great experience and driving business growth. Get to know your prospects and start the right conversation with them. SalesIQ is optimized for B2B and B2C businesses, regardless of size. It features built-in audio calling, screen-sharing, visitor information, lead ID, a drag-and drop custom bot builder, and an AI-driven chatbot that automates customer engagement. It is trusted by more than 450,000 businesses, including giants such as Mahindra Group and Renault, IIFL. Suzuki, Zee5, Fluitec and Borner Corp., to serve their customers at all stages of the customer lifecycle. Our live chat software starts at $0 and scales with your business without burning any holes in your pocket.

Description

Zoho Sites is a zero-code website builder that contains all the key features that an online business needs to create stunning and professionally designed websites within minutes. Here is how Zoho Sites can help: - Create the website of your dreams with plenty of designer-made templates without the need to know how to code - Customize every aspect of your dream website with a powerful drag & drop editor - Captivate page visitors by embedding creative elements such as audio and video. Add effects such as animations to make your website come alive - Collaborate with whoever you want, inside or outside your organization, to help you create your website. - Communicate with your site visitors and encourage discussions. Also, provide chat support and get real-time information from visitors. -Capture leads and grow traffic with built-in SEO tools and sitemaps, so your site can rank higher on search engine results. - Circulate your content and drive traffic with built-in social sharing features. Never miss the right time to post with auto-publish.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Truto Yes 
Zoho Bookings Yes 
Zoho CRM Yes 
Zoho Campaigns Yes 
Zoho Mail Yes 
CS-Cart Multi-Vendor Yes 
Campaign Monitor Yes 
Clearbit Yes 
CoreCommerce Yes 
GetResponse Yes 
Google Analytics Yes 
HubSpot CRM Yes 
Matomo Yes 
OpenCart Yes 
Squarespace Yes 
Unbounce Yes 
Vendio Yes 
WhatsApp Yes 
Woopra Yes 
Zoho PageSense No 

Integrations

Truto Yes 
Zoho Bookings Yes 
Zoho CRM Yes 
Zoho Campaigns Yes 
Zoho Mail Yes 
CS-Cart Multi-Vendor No 
Campaign Monitor No 
Clearbit No 
CoreCommerce No 
GetResponse No 
Google Analytics No 
HubSpot CRM No 
Matomo No 
OpenCart No 
Squarespace No 
Unbounce No 
Vendio No 
WhatsApp No 
Woopra No 
Zoho PageSense Yes 

Pricing Details

$0/month
Free: Three operator licenses, track and engage with 10K visitors/month, 100 chat sessions/month

Basic: $10/month/user, track and engage with 50K visitors/month, one custom chatbot, 1,000 chat sessions/month, chat routing

Professional: $17/month/user, unlimited chat sessions, five custom chatbots, track and engage with 100K visitors/month, instant messaging (IM) channels

Enterprise: $25/month/user, track and engage with 200K visitors/month, chat translation, company profile enrichment, 10 custom chatbots, Answer Bot, Autopilot
Free Trial Yes 
Free Version Yes 

Pricing Details

$5/site/month
Zoho sites offers a free trial for 15 days after which the software is available across 2 pricing tiers.

Pricing details are outlined below:
Starter: $5/site/month (billed annually)

Pro: $17/site/month (billed annually)
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/salesiq/

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/sites/

Product Features

Chatbot

Call to Action Yes 
Context and Coherence No 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration No 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel No 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant Yes 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Sales Enablement

Collaboration No 
Contact Management No 
Content Management No 
Document Management No 
Goals / Quota Management No 
Lead Management No 
Meeting Management No 
Performance Management No 
Presentation Management No 
Proposal Management No 
Territory Management No 
Training Management No 

Sales Engagement

CRM Integration No 
Call Scripts / Call Steps No 
Email Sequences No 
Email Tracking / Automation No 
Lead Management No 
Reporting / Analytics No 
Sales / Voice Dialer No 
Sales Automation No 
Search No 
Task Management No 
Templates No 
Workflow Management No 

Product Features

Website Builder

Auto Update Yes 
Content Import / Export No 
Drag & Drop Yes 
Invoices No 
Landing Pages / Web Forms Yes 
Newsletter Management Yes 
Online Booking Yes 
Online Store Builder No 
Pre-built Templates Yes 
Real Time Editing Yes 
SEO Yes 
Survey Builder No 
White Label No 

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